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Reddaway Interview
Questions

30 Questions and Answers by Rachelle Enns

Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Question 1 of 30
Talk to me about your geographical knowledge, rating yourself from 1-10.
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How to Answer
Reddaway needs to know that you are confident in your knowledge of the areas to which they provide service. Working in the trucking industry, it's essential that you have strong geographical knowledge. This knowledge does not mean that you have to know everything about the US, Canada, and Mexico! It does mean that you have excellent recall skills and the ability to learn quickly. Reddaway may offer geographic testing, so be sure to offer your participation if that's the case.
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Top 30 Reddaway Interview Questions with Full Content
1.
Talk to me about your geographical knowledge, rating yourself from 1-10.
Reddaway needs to know that you are confident in your knowledge of the areas to which they provide service. Working in the trucking industry, it's essential that you have strong geographical knowledge. This knowledge does not mean that you have to know everything about the US, Canada, and Mexico! It does mean that you have excellent recall skills and the ability to learn quickly. Reddaway may offer geographic testing, so be sure to offer your participation if that's the case.

Rachelle's Answer #1
"I would rate my geographical knowledge a 7.5 out of 10. There is room for me to learn more. Thankfully, I have a photogenic memory and can recall locations and facts very quickly once I have briefly studied the content."
Rachelle's Answer #2
"I consider myself advanced and a 9/10 when it comes to my knowledge of this region and our surrounding states. There are areas of the US, Canada, and Mexico that I am not familiar with; however, I am a quick study and will begin brushing up my skills right away."
2.
Name for me three of the transportation services offered at Reddaway.
The hiring authority at Reddaway wants to see that you have taken the time to get to know their business and exactly what they offer. Do your research on the company website and be prepared to talk about some of the services that stand out the most to you.

Rachelle's Answer #1
"I see that Reddaway offers a plethora of services ranging from intermodal and dedicated trucking to brokerage and cross-border freight services. My specialty is in cross-border services, which includes shipping to Mexico and Canada."
Rachelle's Answer #2
"I appreciate the range of services offered at Reddaway including your dedicated fleet services which are customized to optimize your clients' shipping needs. The other service that stood out to me includes your brokerage services. It's great that your clients are assigned a single point of contact for their business needs. The third service that stood out to me the most is intermodal freight shipping. Your offering is broad from transcontinental to express services."
3.
How is our ever-changing economy impacting the trucking industry?
According to the American Trucking Association, we move 70% of goods by road. This statistic means that trucking is an incredibly important industry for the economy. This importance also means that our economic standing can significantly impact the health of the trucking industry. Show the interviewer that you have a finger on the pulse of what is happening in your industry.

Rachelle's Answer #1
"I notice the biggest difference in the trucking industry when we are in a tight economy. With a slow economy comes less demand for shipped goods considered luxuries such as cars and garments. Consumers spend less money, which translates to fewer goods shipped and fewer loads run."
Rachelle's Answer #2
"From what I know, a slow economy means that people are consuming less under nearly every category. This slow-down of consumption means there is less to ship out. For this reason, shippers will try to control costs by filling trucks with more than usual and then sending them out less frequently. I have seen shippers double up on a load, to save on costs."
4.
We offer competitive wages and a great compensation plan. What is most important to you, when considering a job offer?
Every person interprets the value in a compensation package differently than the next. For this reason, its essential that Reddaway understands what a tempting job offer would look like before giving you one. Take some time to think about what is important to you when considering a job offer. Perhaps it's excellent health benefits, work-life balance, company culture, career growth, or continued education opportunities. Whatever your answer be sure to provide the interviewer with a clear idea of what you need to gain from your next employment opportunity.

Rachelle's Answer #1
"I put the most value on growth opportunities. In my current role, there are rarely opportunities for promotion because we are a small, family-owned organization. I am eager to know how Reddaway helps build up its employees for promotion and growth."
Rachelle's Answer #2
"I am most interested in joining a company that pays fair wages and has generous health benefits. I have children, which means that support for unexpected medical expenses is important to me. Could you share with me a bit about the health benefits provided by Reddaway?"
5.
Carriers and shippers face many regulatory changes. How do you remain up to date on capacity, compliance, and safety standards?
There are many rules and regulations to follow in the trucking industry. The interviewer at Reddaway wants to be sure that you are familiar with the reputable and valuable resources available to you. Show the interviewer that you remain up to date when it comes to safety and compliance in the trucking industry. Refer to coursework that you take, company newsletters to which you subscribe, articles that you enjoy reading, or even Google news alerts related to your job function.

Rachelle's Answer #1
"I subscribe to alerts from the US Department of Transportation as well the FMCSA. I also like to listen to podcasts, and there are a few that are very helpful when it comes to our industry. These include the 'Under the Hood' show and 'Drivers' Talk Radio' podcast."
Rachelle's Answer #2
"I recently discovered that your company has a very in-depth and helpful quarterly market report as well as regular blog posts to which I now subscribe. When it comes to being up to date on safety standards, I follow the DOT very closely as well as other regulatory arms in transportation."
6.
Do you have experience collaborating with drivers, dispatchers, and other crew?
Cross-functional or cross-departmental skills are essential when you're working in an industry like trucking because there are many moving parts to every project. Clear communication is key to a successful day, and that begins with ensuring you are on the same page as your co-workers, regardless of their job title or function.

If you have experience collaborating with other departments and job functions such as dispatch, loading and unloading crews, schedulers, or even human resources, discuss that experience.

If you are new to the trucking industry, or your career, with limited cross-functional experience, you can discuss any volunteer work or experience from your post-secondary education.

Rachelle's Answer #1
"For the past five years, I have worked in the trucking, transport, and logistics industry collaborating with a variety of people and departments. On any given day, I speak with dispatch, warehouse crew, clients, and schedulers. I am solid with documentation, which helps our teams' communication run smoothly."
Rachelle's Answer #2
"The bulk of my cross-departmental work comes from a couple of large group projects while obtaining my associate's degree in transportation and infrastructure. I completed my internship at ABC Trucking, which allowed me to learn how drivers collaborate with other departments, such as dispatch and crew. I look forward to furthering my exposure to cross-functional collaboration when I join Reddaway."
7.
In this role with Reddaway you will be responsible for the safe and efficient delivery of customer freight. How will you contribute to our reputation for safety and excellence?
In the trucking industry, nothing is more important than safety and pride in work. Before your interview, take some time to learn about the mission statement and values of Reddaway. Through their website and other internet searches, you will be able to get a sense of their values, as well as the type of workplace culture they are creating. Are their core values a match to your own? Talk to the interviewer about how your skills and characteristics will contribute to the goals of Reddaway.

Rachelle's Answer #1
"Safe and on-time delivery is the running theme that I found when researching Reddaway. I appreciate your never-ending commitment to safety and professionalism. I will invest time in learning your equipment and processes, learning how to best communicate with my supervisors and colleagues, and getting to know the customers and industries that you serve."
Rachelle's Answer #2
"I am committed to opportunities for development and growth, which is a core value at Reddaway. I am looking forward to carving out a career in the trucking industry built on safety and excellence. I will contribute to your company goals by abiding by your policies, leading by example, and being an encouraging team member to my colleagues."
8.
How familiar are you with the US Department of Transportation and the part they play with Reddaway daily operations?
The US Department of Transportation (USDOT or just DOT) was established in 1966. DOT focus' on regulating all types of transportation, including trucking, rail transport, aviation, public transit, and more. Their primary mission is to enable the safe, reliable, and efficient movement of people and goods by all types of transportation.

If hired by Reddaway you will need to be familiar with the US Department of Transportation and how to comply with their regulations, as they relate to your specific job title. Briefly describe what you know the DOT to be, and how they will impact your daily work operations.

Rachelle's Answer #1
"The US Department of Transportation works to limit safety risks in a variety of transport industries. I believe their work impacts every aspect of my job as a (insert your job description). The DOT's focus includes hazard identification, and risk analysis, which greatly reduces accidents and the consequences of hazardous events should they occur."
Rachelle's Answer #2
"The DOT is responsible for the regulation of transport through a variety of applications, including trucking. I believe that as a (insert your job description) the DOT will have a significant impact on the safety practices of my job in areas such as hazardous materials, operating practices, and control of all driver certifications."
9.
Do you have experience working on an on-call basis? Are you able to meet our scheduling needs?
If you currently hold a job that requires you to work on-call, then this question should be simple to address. You can display your willingness by discussing what you already do in your current role.

If you do not have experience being on-call, be sure that you fully understand what this entails, before you agree to meet the scheduling needs of Reddaway. You want to be sure that expectations are very clear from the start. Overall, the interviewer needs to see that you can comply with the schedule, meeting the needs of Reddaway and filling the expectations of this role.

Rachelle's Answer #1
"At the moment, my work schedule is primarily evenings and weekends. I understand that this role with Reddaway requires me to be on call for half of the month. I am willing to be a team player and work whichever hours you require. Do you have a sample schedule that you could share with me?"
Rachelle's Answer #2
"I brought a sample schedule with me today to show you the hours that I currently work. At the moment, I work ten days on and ten days off. Although being on-call is what I am accustomed to, I would like to understand better the needs at Reddaway before committing to an on-call schedule."
10.
Reddaway conducts background checks, drug, and alcohol testing. Are you able to meet these requirements?
The interviewer needs to know that you will be able to pass any background checks; including criminal, drugs, and sometimes even alcohol. Any business in the trucking industry has to be especially careful about safety, which includes avoiding any instances related to impaired driving. If you are applying for a driver role, you must have a clean criminal record, allowing you to cross borders without issue.

Keep your answer straightforward. If you know that you will pass any background checks with flying colors, state that you will comply with anything they need. If you may have a discrepancy, you should disclose this right away.

Rachelle's Answer #1
"I am happy to take any background checks required to work for Reddaway. I have a clean criminal background, good credit, and am free of all illegal drugs. I brought a recent police check with me today if you would like to take a copy for my candidate file."
Rachelle's Answer #2
"I am prepared to take any background testing required by Reddaway. My history complies with any federal regulations required to work in this industry. Rest assured, there will be no surprises during my background checks."
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