If hired for this position at RealPage, what leadership skills would you bring to our team?

"I would say that my credibility is my best leadership skill. My openness and honesty suits me well when working among a team of individuals and this helps them gain trust in following my lead when working on projects. Another skill I would bring here to RealPage would be my ability to lead by example. I'm not afraid to take a risk in seeking innovation and I've been commended for this trait many times by my current manager."

While this position at RealPage may not hold the title of manager, supervisor or director, the organization firmly believes that employees that demonstrate key leadership qualities are better set for future career success. Aside from that, leadership skills help you work better as part of a larger team and with potential customers as well. Prior to your interview, think about one or two leadership qualities that you possess and talk in detail about how you've exemplified those qualities in the past.

"If you were to offer this position to me, you'd quickly find that my positive attitude is an inspiration to those that I work closely with. In my current job, we work under the constant stress of tight deadlines and my positivity can be infectious to help others maintain their focus when negativity can easily take over in most situations. I would say that my other strong suit as a natural leader is my ability to be fluid on a day to day basis. Sometimes our world can be monotonous and when change comes, most resist that change. For me, change is a chance to break the current mold and grow as an employee."

In a technical support role here at RealPage, we expect that you would be able to bring great customer service skills to the role. Describe your customer service philosophy in the support that you would provide.

"To me, my job duties aren't fully satisfied if an end user leaves our conversation without a smile on their face. While any technical support specialist can handle the customer aspect of the job, few have the people skills to do so pleasantly for their customers. In any interaction that I have with a customer, I talk in a calm and boosting manner. If they are upset or mad about a situation, I reflectively listen and never place any blame back on them. By taking this approach, my customer surveys in my current position have been excellent for the three years I've held that role."

While your interviewer will be able to get great insight into your technical expertise during your interviewer, this one question will allow you the opportunity to describe how you will bring solid interpersonal skills to the role. Your interview knows that customers will rely on you to provide quick and sensible support for their needs, but the expectation to do that in a pleasing manner is of utmost importance. Talk from a high level about your feelings on why providing great service is important and give an example or two of ways that you have done that in the past.

"If hired for this role here at RealPage, you'll quickly find that my mantra in working with customers is speed with a smile. To do this, I need to be resourceful in providing them with an answer or triaging them to the correct person. I need to be knowledgeable in our product base to give them answers with confidence. And last, but not least, I need to be positive in all interactions with them."

What is one unique personality trait you possess that would help you be successful in this role with RealPage?

"From what my parents have told me about me as a young child, passion has been a personality trait that has driven me my whole life. When I tackle something in life, I need to be passionate about it for it to be a success. From my time as a young child up to today, I have been passionate about physical fitness and this has driven me to participate in running and biking races across the country. This same passion in the pursuit of excellence has translated into my career as a software engineer. From tinkering with computer hardware at a young age and learning the internal components of a system to learning how to create and design software, you'll quickly find that my passion to engineer the most unique software here at RealPage will be extremely beneficial to your team."

This question is allowing you to have the floor during your interview to wow your interviewer with something they might not know about you yet from your resume or time so far during the interview. Think about a strong, unique trait that you have that has led to prior success in your field and explain in detail how this will help further you in your career with RealPage. If possible, be very unique in your answer to draw a direct line between your personality and success in this role.

"I would have to say that my humility has been instrumental in getting me to where I am at today in my career. Having worked with one of the largest software companies in the world, egos were certainly high with a lot of my teammates and I have always used my humility to let my work do my talking for me while remaining a friendly and curious colleague to all."

How would you handle a situation where a colleague was being very difficult to work with?

"In all honesty, any great work atmosphere that I've been a part of in the past has involved conflict between colleagues. In situations I have witnessed, conflict has stemmed from very open-minded people giving their two cents in particular situations and two people not seeing eye to eye. This happened recently to me in the planning phases of a new project. On of our UX Designers and I had a disagreement on the final layout of a new software roll out we were planning. It worked best for both of us to talk about our ideas and list the pro's and con's for our ideas. I kept an open mind to learn from her point of view and she did the same to me on my end. This led us to come up with a great compromise in the end."

In the team based atmosphere at RealPage, departments with different skills and backgrounds can often see things from different points of view and these situations can cause some internal conflict between coworkers. With this question, your interviewer is looking to hear how you handle situations where you are working with someone that can be seen as difficult. To give them the sense that you are able to work through conflict in a professional and sensible manner, try to talk through how you handled a conflict at work previously in the past and highlight the interpersonal skills that you used to help make it a positive situation.

"Last year, we had a new engineer join our team that was hired on from his internship with us. From his first day, he made it very evident that he would only handle certain tasks within our team and only work on certain projects. As his mentor to help get him up and running, I sat him down and discussed the expectations of each of our engineers as part of our larger team. I explained to him that our approach was not to pigeonhole ourselves into smaller tasks, but rather be well rounded engineers that could handle any project and be able to cover for each other if needed. He really appreciated this approach when I explained the benefits for his long term career goals with this approach. This example shows my approach to being very direct with people that I have a conflict with in the workplace and doing so in a very professional and educational manner."

In SQL, how do you explain the differences between clustered and non-clustered indexes? Can you name a time that you used each?

"In the simplest of terms, a clustered index order records in a table the way that they are physically stored. There can only be one clustered index per table. Non-clustered indexes do not store data to match the physical order that it is stored. Rather, it can hold up to 249 indexes per table. Both types come with their own benefits over the other. In my experience, clustered indexes are suited best for programs that use primary key as an identity integer column. On the other hand, non-clustered make the most sense for programs that need JOIN and WHERE clauses within them."

RealPage uses indexes to improve query performances within their software and for this question, your interviewer is looking to hear that you have a basic understanding of both clustered and non-clustered indexes. Explain the differences between the two types of indexes and be sure you can either speak to relevant times that you've used each or when would be the appropriate application to use each.

"In my experience, clustered indexes are faster to read but very slow when it comes to update data within. Non-clustered indexes are just the opposite in that they are slower to read but much fast to insert new data into them. In my current role, I mostly use clustered indexes when large numbers of rows need to be retreived and when insert operations are important. Most other times, I will use non-clustered as the standard."

RealPage embraces an Agile environment. Explain your experience in Agile methodologies and why you think it is important.

"The majority of my experience has been in an Agile environment. For ten years I have been personally responsible for leading agile teams, and I have helped define team goals and milestones. This approach is important to me as I see how Agile methodology helps employees deliver better products in less time. In my current role, team productivity increased by 34% once we introduced an Agile environment, and our on-time project rate skyrocketed another 18%."

The interviewer would like to understand the depth of your knowledge in Agile. The interviewer would also like to know if you work well with team collaboration, are responsive to stakeholder needs, and can work well with team defined milestones. Give a specific example of your experience.

"I especially want to work for RealPage because I have friends who have worked here before with really positive feedback on their experiences. I am looking for a positive work environment where I can stay for a long time to come."

What SDLC models are you familiar in working with?

"During my training in software engineering and in my early career, the waterfall model was the standard. In this model, each phase of the development process happens in a set order and projects using this model are easily managed. But over time, as the development projects that I have led have become more complicated and intricate, I have implemented the spiral model. This model has allowed the ability of end users to give feedback early on and often during development and helps to build a more customized product to our customers."

As a software engineer, you are very familiar with the software development life cycle. For this question, your interviewer is looking to hear what models you have worked on in the past. While there isn't necessarily a right or wrong answer to this question, try to show your flexibility to working with different SDLC models by bringing up your past experiences. Then, show you have knowledge of different models like the waterfall model or agile model. It is also a good idea to use this question as an opportunity for you to learn more about RealPage by asking your interviewer which model they work off of.

"In my current position with XYZ Company, my department utilizes the agile model in development life cycle. Since our products are so tailored to the needs of our customers, we get a working product very early on in the process and then I work hand in hand with customers to fine tune the software moving forward. It is a very effective model that has built a great reputation for our software among customers. I also have familiarity working with the iterative model and it has similar advantages to the agile model. If I were hired here at RealPage, can you expand on what models you use here in your software development life cycle?"

What would you say is your top non-technical skill that will help you succeed in this role here at RealPage?

"As I grew in the software development field over my career, I was best suited to be a architect because of my ability to be a great project manager. If hired for this role here at RealPage, you'll quickly find that I have the ability to lead others, negotiate, budget and oversee a project from idea to final delivery."

As a software architect at RealPage, you will be relied upon to be the bridge to between the business and technical side of the organization. Your work my be relied upon to work within many silos of the organization. Because of this need, your interviewer is asking you to dig deep inside of yourself and talk about what you feel is your greatest skill to help you do this that is outside of your technical ability. As you prepare for this question, there are many ways that you can answer. No matter how you answer, be sure that your answer relates to your ability to work with other people in some way, shape or form.

"From a self introspection point of view, I think that my ability to be empathetic towards others that I work with has led to a huge amount of my success in the software architecture field. While I do have the technical skills to do great things here at RealPage, my ability to learn from others, see their point of view and become a great teach to them when needed will really set me apart from others that you are interviewing for this position. If given the opportunity to work here, this skills will greatly improve the team atmosphere."

What do you feel are the primary features and benefits of the Java programming language?

"When I started working with Java three years ago, the first huge benefit was the fact that the Java syntax was based on C++. At that time, I had a great working knowledge of C++ and my transition to Java was absolutely seamless. The other amazing feature that I've come to appreciate with Java is how robust the memory management is in exception handling and automatic garbage collection."

As a company that utilizes Java, RealPage and your interviewer want to make sure that you have an understanding of the Java programming language and they do so by asking this question. Obviously a language packed with unique features, talk about the features that you can speak the most knowledgeably about and tie your direct experience to.

In your current work, what are the important steps you take in the data validation process?

"As I embark on a data validation process in my current role, my first step is to roadmap a detailed plan to keep on task. I utilize benchmarks and the expectations of key stakeholders as my guide. Once underway, I validate the database and the data formatting to ensure that data is properly screened for its overall health. Then, by finishing with sampling, tests are performed to hopefully show that the data is useful within the system."

Depending on your training and your past roles prior to interviewing at RealPage, you may be familiar with one or two of the many trains of though regarding the steps of a data validation. Whatever formal process you are familiar with, be sure to check the boxes of discussing data screening and data verification as part of your process. Your interviewer will be looking to hear that you check those boxes as they are imperative in the software field.

"The most important steps in a data validation process are determining the data to sample, scouring the existing database and validating the final data format. My first step is to use my best judgment to determine if I will validate a sample or the entire data set. This determination is based on overall size of the set and the timeframe that I have to work on the project. Then, I take the time to screen data in the existing database to calculate the number of unique ID's and records to come into the system. Last, I have to verify that the source data matches the schema within the targe"

In your experience in software testing, would you consider yourself proficient in both testing and debugging processes?

"Yes, I definitely would consider myself proficient in both testing and debugging software. My current role that I've held for four years since graduating from college has exposed me to both processes. In testing, I use known conditions and predefined methods to test for expected outcomes to find errors within the system. I utilize testing prior to new software rollouts. The debugging process happens to already released software that has had issues and comes with unknown conditions and unpredictable outcomes. In this process, my goal is to find the cause of the error to fix it efficiently and effectively to roll an updated program back out to end users."

As a reputable provider of software, RealPage relies on their software testing engineers to both test and debug their products when necessary. Make your interviewer aware that you are knowledgeable on both processes by briefly explaining each process as you've worked on them in the past. Then, talk about your openness to working both testing and debugging processes if hired for this position.

"While a majority of my career has been focused on software testing, I am very familiar with debugging processes as well. If hired for this position, I would take the time to focus on debugging processes to bring myself up to speed while being able to hit the ground running on testing processes."

At RealPage, we rely on a full team effort to deliver top quality products to our customers. Tell me about a time that you worked well as part of a team. Are you comfortable in a similar role here?

"Throughout my career, I've always enjoyed working as part of a larger team on the job and this personal enjoyment started with my love of and participation in team sports like baseball and basketball. Growing up playing sports, I learned that each team member brought a unique skill set that could help us achieve our goals. Through a great coaching staff that knew how to make these individual skills shine, this same philosophy holds true for a team that is looking to design a new software system. I know that my skills as an engineer are just part of the final product and I work very well with designers, architects, analysts and sales to help build the greatest system possible."

While this potential role with RealPage will require your to be an independent worker that can think on your feet, you will also need to work as part of a larger team that is working toward one common goal. Because of this fact, your interviewer will want to hear that you thrive in an environment where you work with team members from other disciplines than you are trained in. In your example, stress to your interviewer that you have excellent communication skills and that you fully understand that every person on a team plays a vital role in the organization's success.

"I am a people person by nature and my current role has me working very closely with our engineering and design staff on writing technical manuals for our products. While I certainly can handle long days at my computer in solitude, my desire to work hand in hand with others really sets me apart from my peers in this field. I have excellent verbal, listening and written communication skills that, if hired here at RealPage, your entire team would appreciate from my first day on the job."

In your mind, when is monkey testing the most effective in testing new software?

"In my experience, monkey testing has been very effective in load testing and stress testing new software as standard testing methods couldn't do this without a lot of extra work. Because of the adhoc approach to the testing, load and stress on the software was most highly gauged through monkey testing."

By utilizing random inputs to check the behavior of a program, monkey testing has its time and place in the software testing process. For this question, your interviewer is looking to hear that you have an understanding of the theory behind monkey testing and how you would look to put it to work at RealPage to test their products.

"Because monkey testing is able to find unique bugs that standard testing won't find, I've found it to be very effective for testing new pilot software programs that are reaching new bounds. At my current job, I helped design a brilliant monkey testing process that utilized user behavior to look for certain probabilities of bugs within our systems that we were designing."

What software analysis and design tools do you have familiarity working with?

"As my career and experience in software engineering has grown over the years, I've come to really appreciate and utilize these tools that are available. A great example of this would be my recent education and use of Structured English for designing insurance claim software for a large auto insurer. The simplicity of the structured decisions in the program were a perfect example of a program that could utilize the tool and the end product ended up very functional for our customer."

As a software engineer for RealPage, your interviewer wants to hear that you have experience in utilizing tools that you make you more proficient in your work. Dig back on your past experiences and talk openly about your experiences with the different analysis and design tools that are available to help you be better in the work that you do. In the end, make sure that your interviewer understands that you are proficient in the use of these tools and open to learning and using new tools as well.

"I have great working knowledge in creating and reading data flow diagrams. To help with both our own sales staff and with customers, DFD's have been super helpful and I consider myself very proficient in creating them. I've also recently been introduced to decision tables to aid in product testing. I was working on a new system that involved some very complicated business rules and the decision table helped outline everything perfectly for our testing."

Talk about your previous user interface design experience in detail. Why do you feel that this experience will translate well to this role with RealPage?

"Ten years into my career out of college, I consider myself very blessed to have such a well rounded background in user interface design. I have experience designing cutting edge mobile app designs, website design, video game design and software design. Here at RealPage, your education software would greatly benefit from my creative designs to be user friendly and appealing to educators, parents and students and I'd love to bring these skills to work for you."

While your interviewer can get a good sense of your experience from your resume, they are looking for you to talk in details about your experiences in UI design in your previous work. While explaining your previous experience, be sure to highlight the skills that you developed that will help you be successful in designing new products with RealPage. Prior to your interview, be sure you research and are family with the products that RealPage puts out.

"While my experience in user interface design has really focused on web design over the past five years, I think my current skill set will benefit the team here at RealPage greatly. In my web design, I prepare mockups and wireframes for customers and have experience utilizing a lot of different resources in doing these. In the software world, I would love to use these same principles. As well, my web experience has really driven me to be user focused. In this role, a more user focused drive is required out of your user interface design and I would be able to bring that to the team here."

If hired for this position here at RealPage, would you be comfortable handling overall project manager responsibilities for new software development?

"Looking to join the team here at RealPage directly out of college, I feel very confident in my abilities to manage the entire scope of a new development project. I have leadership experience as my campus' president of the software engineering club. In that role, I developed skills that would help me utilize staff and resources in the best way possible. During my internship, I was exposed to the planning stages of new projects and I have a very good feel of estimating the budget and length of time needed to have a fully functional system."

As a skilled software engineer, you have all of the necessary tools in your bag to be a successful engineer at RealPage. This question is allowing your interviewer to get a better sense of your project management skills and people skills if you were to join the team at RealPage. In your answer, talk about your ability to estimate the time and cost of a project, the staffing needed and the overall scope of planning for a particular project. If you have direct experience in being the lead on a large development project, be sure to discuss that experience with your interviewer.

"I would absolutely be comfortable if tasked with project manager duties here at RealPage. In my last two roles, I have led successful projects that started with great planning and budgeting process and went through to completion with great people and processes in place under my leadership. While it's not a regular duty for me in my current role, I always welcome leadership duties."

Do you have experience working with different CASE tools? If so, what do you have experience with?

"In my current role, I regularly utilize both diagramming and web development tools. The diagram tools assist our software projects by outlining the system data and components in a graphical form for us and this saves us a great amount of time while also being very reliable. The web development tools greatly help me visualize site changes that I am making because I don't have a deep background in web development. If hired for this position, I'd look forward to learning other CASE tools for prototyping, quality assurance and maintenance."

The world of software engineering has greatly benefited from advancements in computer aided software engineering tools. Because RealPage is at the forefront of the industry, your interviewer will be looking to hear which tools you have experience with. Make sure not to concern yourself with providing a correct answer here, but rather focus on your flexibility to learn new aides when needed while explaining what you have experience with.

"During my career and in my experience with CASE tools, most of my experience is in the lower CASE elements that focus on coding and testing the software after initial development. CASE tools have certainly made life as a software engineer more efficient and effective and I'd look forward to learn any new CASE tools if hired for this position here at RealPage."

Give an example of a time that you used a universal design practice in your work as a UI or UX designer. Why was it important to do this?

"From a very high level, the business success of a program really relies on being universally designed. If we pigeon hole ourselves, a product will only reach a very limited group of end users. But taking that a step further, universal design is the morally right thing to do to help reach people that may not have access to the average program design. Last year, I was part of a project that utilized a voice user interface for users that were deaf or hard of hearing. This simple yet effective design was a huge win for our current customers and in helping drive new business with our groundbreaking software."

In the technology, software and mobile app fields today, accessibility is a huge topic. As a designer with RealPage, you will be expected to help create products that are as accessible as possible to as many end users as possible. In this two part question, talk about why you feel that universal design is important in the work that you will be doing with RealPage and then really sell your ability to do this by giving an example of a time you used a universal design in your previous work.

"Early in my career, the best piece of advice that I receive was from an experience designer and she said that when UX doesn't consider all potential users, we are no longer working on the user experience. We live in a very diverse world and the programs that I've designed for in the past have certainly had the goal to reach a wide audience. With your financial products here at RealPage, this same philosophy applies. Last year, based on some feedback from current customers, we switched our design to include a strong color contract to make the system much more user friendly to color blind users. This was both a simple and very effective change to enhance the look of the program."

If you were asked to review a colleague's code that they had written, what key things would you look for?

"As an experienced software engineer, I fully expect my colleagues to reach out to me for my insight and I never hesitate to provide open and honest feedback. When asked to do this, my main focus is ensuring that the code is readable and functional. If there are lines of code that need to be removed, I don't hesitate to let my colleague know that while also giving them feedback on why I feel it is unnecessary."

For this question, your interviewer will obviously be looking to hear that you have adequate knowledge when it comes to coding processes. But most importantly, your interviewer will be looking to gauge your ability to be a team player and focus on the bigger picture when working on a project. In your answer, focus on your attention to detail and your ability to help others when needed.

"When I'm asked to do this in my current position, my main focus is on regulatory requirements that were put in place for the project and security issues. I work with a team of great engineers that are very efficient coders and these two areas are most often overlooked."

Our implementation consultants here at RealPage often face conflicts with our customers while onsite during implementations. What interpersonal skills do you use to handle conflicts with clients?

"Any time that I face a conflict in the workplace, I maintain my own personal composure by not taking things personally and keeping a smile on my face. After setting myself, I look to gain insight into the potential conflict by using my reflective listening skills and then problem solve from there. In this role, I would listen to the needs of the client and be empathetic in my approach with them. My ability to creatively problem solve would take over from there to help find a solution for the client."

In the software implementation process for large customers of RealPage, you will be working with top level managers and key decision makers onsite and more often than not, issues can arise. In your role as the implementation consultant, these issues come directly to you and your interviewer will be looking to hear how you will handle these issues to maintain both a great relationship with the customer and honor to the RealPage. In your answer, focus on finding solutions to issues that benefit both parties and talk about the important communication skills that you possess that will make this possible in any situation that you may face.

"The biggest skill that I would bring to the team here at RealPage as a consultant to clients would be my ability to express mutual respect to all that I work with. As an organization, RealPage has their own goals that I will be vital in helping to achieve. Your clients also have their own goals that can offer different greatly from yours. A sense of mutual respect allows me to put myself in the shoes of all involved and that really helps me find solutions that work for everyone."

Do you have experience working with data in a cloud computing environment?

"My current organization has been using Apprenda, a PaaS, that allows us to develop, test and maintain our software projects. I also have experience mining and converting data off of public, community and private cloud networks. If hired here at RealPage, I think I would bring a wealth of cloud based experience to the data engineering team."

Over recent years, more and more companies are converting to cloud based computing services because the conversion allows them to save money and have better auditing trails. As a prospective data engineer with RealPage, your interviewer will be looking to hear that you are at least familiar with the concepts of working with cloud based data. Talk in details about the experiences you have while keeping your mind open to working with more in the future if hired with RealPage.

In Java, why shouldn't you use strings to store a password?

"To store a password, character array is the obvious best choice because character arrays are mutable. If a string was utilized to store passwords, a definite security risk would be present to anyone that would have access to the memory dump from the system."

While this may seem like a rudimentary question regarding your knowledge of Java, your interviewer is looking to ideally hear that you understand the principle differences between string and character arrays. Asking about the storage of passwords within a system gives you the opportunity here to point out the differences between the two. In the end, while explaining the differences, be sure to tie it back to the original question on why strings shouldn't be used to store passwords.

"This question simply boils down to a string being immutable. Because strings are a sequence of characters represented as a single data type, the system requires garbage creation to fully get rid of it out of memory. In my time designing software, I have used Char array and its mutable features to store passwords for the security of our end users "

Tell me about your problem-solving skills. Do you enjoy analyzing and solving complex problems?

"In my last development position, I was responsible for front-line communications with end users. Third tier helpdesk staff would contact me with software bugs, and I was able to quickly and professionally respond to problems. I was able to reduce the bug backlog by 70%."

Software developers spend a great deal of time debugging programs. It is essential for RealPage to have someone experienced in quickly identifying problems and responsive in providing solutions. The interviewer would also like to gauge how you work with internal and external customers when problem-solving.

"If you did not have a good relationship with your previous boss: "I have had healthier relationships in the past with previous employers, but we did the best that we could. Our communication styles were very different which made it challenging at times."

What do you know about our products and how do you think you'll be able to handle a support role surrounding them?

"One of the main things that is attracting me to a position with RealPage will be the new opportunity to work solely with cloud based software. With my current experience in supporting server and data storage issues, I am confident in my ability to support the services here based on that experience."

This question allows your interviewer to gain insight into both your interest in this position and the skills that you will be able to bring to the table. To show your interest, be sure to do as much research on RealPage as possible and get to know their products. Ensuring that you know the job description from front to back is important as well. Then, talk about how you feel that your skills will apply to working with end users that are contacting about the software.

"Upon reading the job description for technical application support, it was easy for me to see that my skills were a perfect match for the position. It sounds like you are looking for an expert that can provide support on GlobalLink applications and has exceptional experience across many different scripting languages. As you can see from my resume, I have experience using Perl and Python and I feel like these experiences would help make a smooth transition for me into this role. On top of that, my cloud based experience would translate nicely to this role here at RealPage as well."

At RealPage, we take security risks very importantly in our products. In your experience, what are the biggest security risks in software and what is your experience in any prevention methods?

"As I'm fully aware, cyber-security has become a very important issue over the past ten years. In my current role, our biggest security risk is injection of code used by hackers to access information in our web applications. To help prevent any risks associated with injection, we've implemented the use of a safe API and using specific LIMIT and other SQL controls within queries to prevent loss of records in case of an injection."

As an expert in software industry, you are obviously aware of the many security risks that systems face in this day and age. For your answer to this question, talk knowledgeably about the security risks that you are most familiar with combating in your day to day work. Explain why the posed risk is important to combat against and talk about the methods you used to minimalize risk in the finished product.

"In the healthcare field where I currently work, broken authentication vulnerability has allowed attackers to hack into electronic medical records and gain control over those systems. This type of attack potentially puts hundreds of thousands of people at risk within a given system. We use many methods to prevent this type of security risk. First, we take the time to properly test the code before rolling out new updates to software. We also utilize very detailed external security audits. Other details we have implemented have been multi-factor authentication processes and recommendations to align password requirements with the NIST guidelines."

What experience do you have in the different types of software maintenance?

"Being familiar with all four types of software maintenance, my most used method of maintenance in my current role is corrective. Based on bug reports from end users, I work through coding and logic issues to resolve issues in a timely and effective manner. In the maintenance I perform, I never hesitate to pick up the phone and contact customers to hear first hand about what they are experiencing. By doing this, they feel like they are an important part of the process and it reflects well on me and my organization."

As a reputable company, RealPage takes their software maintenance processes seriously and your interviewer is looking to hear that you are familiar with the four different types of software maintenance. Talk to your interviewer about any work you have done in the past with corrective, adaptive, perfective and/or preventative software maintenance. Use specific examples and make sure that your interviewer walks away from your conversation knowing that you understand the importance of proper system maintenance.

"In my current role, I'd definitely say that a majority of the maintenance work that I do is adaptive maintenance. Working in banking software that is used around the globe, I help perform system maintenance for changes in currency on a pretty regular basis. This work requires research and talking with end users to help adapt the programs for their use. If hired here at RealPage, I also have experience performing perfective, preventative and corrective maintenance on software as well."

Here at RealPage, we ask our test engineers to follow specific QA protocols. What role do you feel QA plays in software development and testing?

"As a test engineer, I take great pride in my role of ensuring that systems go out to consumers as error free as possible. In my current role, I take the time to learn all of the system specifications that are laid out by our design engineers and customize my testing to follow those specifications."

As an experience software testing engineer, quality assurance should be ingrained in your brain and your interviewer is looking to get a sense of your personal feelings towards it in your work with this question. In your answer, be sure to highlight QA's importance in reducing errors, maintaining specifications, testing failure parameters and preventing defects from occurring. In the end, make sure that quality is your mantra in the eyes of your interviewer by giving an example or two of how you put QA in the forefront of your work.

"In my work throughout my career, quality assurance in my testing was an every minute of every day job on my part. While creating effective testing processes on new software is extremely important in following QA protocols, the recording of defects, issuing of reports and assisting the designers on fixing issues are equally important parts of the process that I'd love to let shine here at RealPage."

If hired here at RealPage, what do you feel would be the biggest hurdle for you to overcome from the start?

"As you can see from my resume, I don't have any direct working experience with the financial industry and I would see that as my largest learning opportunity if offered this position. Like I did with my current job in the healthcare industry, I would take the time to learn the basics of the industry that would help me design the most intuitive user interfaces in the products here at RealPage."

The key to answering this question with confidence starts with understanding that you are interviewing with RealPage because your interviewer feels that you are a strong candidate for this position. What your interviewer is focusing on with this question is how they could be of most help to you if hired for the job. So, take the time prior to your interview to think about an aspect of the position that would be the most difficult for you to overcome to be up and running at full speed and then take time to explain how you would plan to overcome that hurdle if hired. This structured answer will tell your interviewer that you have put thought to your potential shortcoming with a plan of action.

"Being a team player by nature, I've always considered my first challenge at any new company to be the task of getting to know my colleagues, their work preferences and their work styles. In the same breath, I want them to know who I am and how I best work as part of a team with them. To accomplish this, I would take the initiative to set one on one meetings with individuals that I didn't get to touch base with during my orientation process to get to know them better."

RealPage Interview Questions

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1. If hired for this position at RealPage, what leadership skills would you bring to our team?
2. In a technical support role here at RealPage, we expect that you would be able to bring great customer service skills to the role. Describe your customer service philosophy in the support that you would provide.
3. What is one unique personality trait you possess that would help you be successful in this role with RealPage?
4. How would you handle a situation where a colleague was being very difficult to work with?
5. In SQL, how do you explain the differences between clustered and non-clustered indexes? Can you name a time that you used each?
6. RealPage embraces an Agile environment. Explain your experience in Agile methodologies and why you think it is important.
7. What SDLC models are you familiar in working with?
8. What would you say is your top non-technical skill that will help you succeed in this role here at RealPage?
9. What do you feel are the primary features and benefits of the Java programming language?
10. In your current work, what are the important steps you take in the data validation process?
11. In your experience in software testing, would you consider yourself proficient in both testing and debugging processes?
12. At RealPage, we rely on a full team effort to deliver top quality products to our customers. Tell me about a time that you worked well as part of a team. Are you comfortable in a similar role here?
13. In your mind, when is monkey testing the most effective in testing new software?
14. What software analysis and design tools do you have familiarity working with?
15. Talk about your previous user interface design experience in detail. Why do you feel that this experience will translate well to this role with RealPage?
16. If hired for this position here at RealPage, would you be comfortable handling overall project manager responsibilities for new software development?
17. Do you have experience working with different CASE tools? If so, what do you have experience with?
18. Give an example of a time that you used a universal design practice in your work as a UI or UX designer. Why was it important to do this?
19. If you were asked to review a colleague's code that they had written, what key things would you look for?
20. Our implementation consultants here at RealPage often face conflicts with our customers while onsite during implementations. What interpersonal skills do you use to handle conflicts with clients?
21. Do you have experience working with data in a cloud computing environment?
22. In Java, why shouldn't you use strings to store a password?
23. Tell me about your problem-solving skills. Do you enjoy analyzing and solving complex problems?
24. What do you know about our products and how do you think you'll be able to handle a support role surrounding them?
25. At RealPage, we take security risks very importantly in our products. In your experience, what are the biggest security risks in software and what is your experience in any prevention methods?
26. What experience do you have in the different types of software maintenance?
27. Here at RealPage, we ask our test engineers to follow specific QA protocols. What role do you feel QA plays in software development and testing?
28. If hired here at RealPage, what do you feel would be the biggest hurdle for you to overcome from the start?

RealPage Interview Questions

1. If hired for this position at RealPage, what leadership skills would you bring to our team?

2. In a technical support role here at RealPage, we expect that you would be able to bring great customer service skills to the role. Describe your customer service philosophy in the support that you would provide.

3. What is one unique personality trait you possess that would help you be successful in this role with RealPage?

4. How would you handle a situation where a colleague was being very difficult to work with?

5. In SQL, how do you explain the differences between clustered and non-clustered indexes? Can you name a time that you used each?

6. RealPage embraces an Agile environment. Explain your experience in Agile methodologies and why you think it is important.

7. What SDLC models are you familiar in working with?

8. What would you say is your top non-technical skill that will help you succeed in this role here at RealPage?

9. What do you feel are the primary features and benefits of the Java programming language?

10. In your current work, what are the important steps you take in the data validation process?

11. In your experience in software testing, would you consider yourself proficient in both testing and debugging processes?

12. At RealPage, we rely on a full team effort to deliver top quality products to our customers. Tell me about a time that you worked well as part of a team. Are you comfortable in a similar role here?

13. In your mind, when is monkey testing the most effective in testing new software?

14. What software analysis and design tools do you have familiarity working with?

15. Talk about your previous user interface design experience in detail. Why do you feel that this experience will translate well to this role with RealPage?

16. If hired for this position here at RealPage, would you be comfortable handling overall project manager responsibilities for new software development?

17. Do you have experience working with different CASE tools? If so, what do you have experience with?

18. Give an example of a time that you used a universal design practice in your work as a UI or UX designer. Why was it important to do this?

19. If you were asked to review a colleague's code that they had written, what key things would you look for?

20. Our implementation consultants here at RealPage often face conflicts with our customers while onsite during implementations. What interpersonal skills do you use to handle conflicts with clients?

21. Do you have experience working with data in a cloud computing environment?

22. In Java, why shouldn't you use strings to store a password?

23. Tell me about your problem-solving skills. Do you enjoy analyzing and solving complex problems?

24. What do you know about our products and how do you think you'll be able to handle a support role surrounding them?

25. At RealPage, we take security risks very importantly in our products. In your experience, what are the biggest security risks in software and what is your experience in any prevention methods?

26. What experience do you have in the different types of software maintenance?

27. Here at RealPage, we ask our test engineers to follow specific QA protocols. What role do you feel QA plays in software development and testing?

28. If hired here at RealPage, what do you feel would be the biggest hurdle for you to overcome from the start?