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Prime, Buchholz & Associates Interview
Questions

28 Questions and Answers by
| Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.

Question 1 of 28

Our clients here at Prime, Buchholz & Associates expect top-tier service and products and we will expect you to do just that in this role. Have you ever went the extra mile for a client when it wasn't expected? Why did you do so?

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Prime, Buchholz & Associates Interview Questions

  1. 1.

    Our clients here at Prime, Buchholz & Associates expect top-tier service and products and we will expect you to do just that in this role. Have you ever went the extra mile for a client when it wasn't expected? Why did you do so?

      Prime, Buchholz & Associates looks to set themselves apart from their competition by delivering the best service possible in the industry. You, as a customer service professional, are likely used to doing this so in your example, be sure to think about a time where your going above and beyond the call of duty really impacted the overall customer experience. No matter what example you use, be sure to explain why you felt it was important to take that action and what outcomes you are aware that it produced.

      Ryan's Answer #1

      "A couple of years ago when I was working customer service in retail, a customer was looking for what happened to be a discontinued item of clothing for her sick mother. The easy route would have been to simply look it up, tell her it was discontinued and have her be on her way. What I did was take down the customers contact information and let her know that I could contact our person that handled archived products. If we could track it down, I would be in touch. With a simple phone call, my colleague was able to track the item down from the supplier and have it coordinated to ship directly. We put the customer in direct contact with the supplier and she was as happy as could be. Looking back on that situation, I felt that it was the right thing to do given the situation that the customer was in and knowing she was a loyal customer of ours."

      Ryan's Answer #2

      "My current role in hospitality often has me working with very high profile customers that come to our hotel. Last year, a touring manager for a musician contacted me regarding and upcoming stay for the musician. I proactively asked for their dining and entertainment preferences and with that list, I was able to work with our catering staff to ensure we had preferred items on the menus for the nights that he stayed and that we had a customized video game package in the musician's room for the his extended stay. Prior to him leaving, his manager reached out to thank me for the great service!"

  2. 2.

    How long will it take you to make a meaningful contribution to our team at Prime, Buchholz & Associates?

      If you were to be the successful candidate with Prime, Buchholz & Associates, when do you expect to make a viable contribution to the organization? Talk to the interviewer about your plan to make a fast impact.

      Ryan's Answer #1

      "I am interested in making an impact on your organization right away and have already crafted a plan to make that happen. I am a very strong business development professional and I plan to take the territory and expand it to include additional rural areas. This should amount to a strong increase in revenue within the first 9 months of my on boarding."

      Ryan's Answer #2

      "My plan, if hired by Prime, Buchholz & Associates, is to make an impact as soon as possible. I have researched this position and am very eager so I have created a 90 day impact plan that I would like to share with you."

  3. 3.

    How do you believe your coworkers would describe you?

      The interviewer would like to know how you are seen by your colleagues. Select approximately three words that truly define who you are. Be sure to choose words that radiate positive thoughts!

      Ryan's Answer #1

      "I believe that my coworkers, if asked, would describe me as a reliable person who is always ready to submit the best work possible. My work ethic has never been questioned, and I am very proud with the work that I have submitted in my career, so far."

      Ryan's Answer #2

      "Here are some other great keywords you could use:

      - Encouraging
      - Caring
      - Knowledgeable
      - Reliable
      - Focused
      - Honest
      - Assertive
      - Tenacious
      - Motivated
      - Ambitions
      - Conscientious"

  4. 4.

    If hired for this position at Prime, Buchholz & Associates, what factors would you consider part as part of an organization's long-term liability?

      To begin for this question, make sure that you can define a long-term liability as obligations that are due beyond one year and into the future. Then, consider major factors like bonds, mortgages, leases and other items that factor in to an organization's long-term liability. Last, try to explain why the measurement of long-term liabilities are important is an important factor in considering the overall financial health of an organiation.

      Ryan's Answer

      "While long-term liabilities aren't an immediate issue on a companies working capital, the can become an issue if long-term liabilities pile up too high for some organizations. While often overlooked, items like mortgages, fleet vehicle loans and annuities can add up over time and are always items that I consider when looking at the overall health of an organization."

  5. 5.

    In this role here at Prime, Buchholz & Associates, we will rely on you to conduct thorough presentations with clients. How would your rate your overall presentation skills and why would you give yourself that rating?

      Solid communication and presentation skills are an essential part of a job as a Financial Analysis and this position with Prime, Buchholz & Associates is no different. To show your interview that you will have what it takes to get hired for this role, talk about your experience in delivering meaningful presentations to a group. Be sure to emphasize your delivery style and your comfortability in speaking in front of others and stress that you understand the importance that communication plays in your role as a Financial Analyst.

      Ryan's Answer #1

      "Hopefully from this interview you get the sense that I am a people person by nature. In my current role, I make financial presentations to our largest clients and was asked to do this several years ago by my current Director. He saw my ability to capture a crowd through my confidence, my educational demeanor and my wittiness to use humor in my presentation skills. If hired for this role, I'd love the opportunity to work with the clients at Prime, Buchholz & Associates to do the same."

      Ryan's Answer #2

      "I pride myself on my ability to communicate clearly and effectively with my colleagues and my clients on a regular basis. With my colleagues, I don't hesitate to talk in person, over the phone or through email when needed. With clients, I have a great way of talking in terms that are understandable and knowledgeable for them to understand complicated items. These skills definitely translate over to my presentation skills when required. A few weeks ago, I presented to a group of investors that were very engaged and asked a lot of questions. I was able to effectively navigate all of their questions to make the presentation a success for all who attended."

  6. 6.

    If hired to this role here at Prime, Buchholz & Associates, what do you see as one initial hurdle you will have to overcome in your first weeks on the job?

      At the heart of this question, your interviewer is asking you to take an honest look inside of yourself to discuss what you feel is the biggest learning curve you will have if offered this position. This will give your interviewer a sense of how to handle your onboarding process if hired for the position and give them a sense that you have the ability to see what your biggest need would be. Similar to the what is your greatest weakness question, the key to answering this question is humbly pointing out a flaw that you may see and making a plan for how you will overcome that flaw.

      Ryan's Answer #1

      "Having put a lot of thought into this even before submitting my resume for this position, I realize that my greatest hurdle would be making the leap as an Auditor into the financial focused industry. My five years of experience out of college have been focused on management and technical consulting services, but I feel that I've built a very good knowledge base and experience for this role here at Prime, Buchholz & Associates. If given the opportunity to join your team, my initial focus would be to get enthralled in auditing in the financial industry and I'd do this by being attached at the hip to my colleagues and taking the time to talk one on one with a lot of other staff to help better understand what they'll expect of me in this role."

      Ryan's Answer #2

      "Understanding that my role here at Prime, Buchholz & Associates would have me working with the entire advisory staff, the first hurdle would be getting to know everyone on that team and showcasing the skills that I could bring to their work. If hired for the job, I would hope to be invited to team meetings where I could introduce myself and my role with the team and I'd invite an open conversation with the entire team."

  7. 7.

    Can you think of a situation where raising debt over equity would be beneficial?

      Debt and equity have a very closely bonded relationship with each other in relation to a company's finances. In most situations, raising debt can create too high of an amount of pressure to meet payments versus raising equity. But, there are a few key situations where there is a distinct advantage in raising debt over equity and your interviewer will be looking to hear that you understand at least one of those advantages to be tax shielding, reducing cost of capital and not diluting the stake for investors.

      Ryan's Answer #1

      "In the situations where I've advised an organization to increase debt, they've received a distinct advantage in a lower cost form of financing versus equity financing. In the end, this reduced the organization's WACC and came out to be a win for them."

      Ryan's Answer #2

      "Last year, I advised a manufacturer to take the debt over equity route when adding a new line of products that was guaranteed to be very profitable. This fact allowed the company to simply and quickly repay the loan plus interest while being able to reap the rewards of the extra profits. In that same case using equity, final profit would've been less."

  8. 8.

    What tools do you currently use to help you be a more efficient and effective Business Analyst?

      While the tools that Business Analyst use can vary greatly between industries and even companies, your interviewer is looking to get the sense that you are a resourceful employee that has a good working knowledge of many different types of software programs. While being honest in your answer, try to show diversity in your answer by talking about data specific software, word processing software, presentation software and any other programs that you see fit for this role with Prime, Buchholz & Associates.

      Ryan's Answer #1

      "Being very computer proficient, I consider myself an expert on the Microsoft products like Excel, PowePoint, Access and Outlook to help perform my job effectively. As well, I have very good knowledge of SQL databases as well. If hired here at Prime, Buchholz & Associates, are there any standard software products that I would be required to work on and learn?"

      Ryan's Answer #2

      "In recent years, my department has started using Tableau and it has been amazing with its ability to visualize data for our internal and external customers. I've had many hours of training within the program that was tuned for business analytics and I can't say enough good things about the program. On top of Tableau, I also use Microsoft Excel and Crystal Reports on a regular basis."

  9. 9.

    If you were having an interaction with a client here at Prime, Buchholz & Associates and you weren't able to answer their question or solve their problem on your own, how would you handle that situation?

      As the forward facing client services representative with Prime, Buchholz & Associates, you may be asked serious financial or market related questions that either don't know or aren't qualified to answer. In those situations, you will be expected to explain to the customer how that question will be answered and then deliver a timeline on when it can be answered. In the end, the customer wants to know the clear path to ease their mind and it will be your job to do just that.

      Ryan's Answer #1

      "In my current role in Customer Service with Metropolis' largest automotive dealership, I frequently get asked questions that our sales, finance and service staff have to give the final stamp of approval on in answering customers questions. In these situations, I have a great amount of knowledge where I can prepare the customer for speaking with the right person while also ensuring them that the sales, finance or service staff will provide the final answer. Then, I work quickly to get them to the right person."

      Ryan's Answer #2

      "In a situation where I didn't know an answer, I would ensure the client that we have the right staff in place that would be able to help them quickly and efficiently. I would communicate to the customer what the next step would be and if that would be me putting them directly in contact with someone or me taking their contact information and having someone get back to them. In the end, setting the right course and timeline would be important for every customer when I faced this situation."

  10. 10.

    Think back over your career up to today and tell me about the most difficult day on the job you encountered. What made the day difficult and how did you handle that situation?

      We've all had our share of difficult days on the job and how we handle those days in particular can really make or break where our careers go in that position or with that company. Think of a particular day ahead of your interview that really outlines your ability to handle adversity and proves that you were able to handle it with grace rather than turning your uniform in and heading home for the day. Another important piece of your answer should be discussing what lessons you learned from that particular day moving forward that you still carry with you to this day.

      Ryan's Answer #1

      "It's funny that you ask this question because I can honestly say that my worst day on the job happened just a few short weeks ago. Upon arriving to work in the morning, I quickly learned that our entire network was down and we wouldn't be able to work within our CRM or other programs that day. Many of my coworkers were visibly upset and questioning how we would be able to do our jobs that day. Rather than joining the crowd and freaking out about the situation, I huddled our group together to talk about solutions to the workday after we found out that the network likely wouldn't be fully up and running until late afternoon. While some colleagues carelessly went home for the day, I helped brainstorm how we could keep our phone lines open and my boss was very grateful for my efforts that day. Looking back, what made this the most difficult for me was seeing how others responded so negatively over an issue that we had no control over."

      Ryan's Answer #2

      "Early in my career, I had a day where my entire office came down with the flu and I was left alone with the receptionist for the day. Being trained and working Financial Advisor, my colleagues also handled market analysis, retirement plans and insurance plans. At first, the receptionist and I went about our business. After being flooded with calls and in-person visits into our office, we connected again to talk about a plan moving forward. We discussed what types of calls she could handle and which ones I would handle and she triaged from there. I made contacted with my personal clients I had scheduled that day to reschedule and we worked well from there. If I couldn't answer a question for a client of one my colleagues, I ensured they knew that my colleague would follow up as soon as possible. Looking back, I learned that on days where you have to break routine like we did then that it was important to make a plan as early in the day as possible."

  11. 11.

    We pride ourselves on our interdepartmental teamwork here at Prime, Buchholz & Associates. If hired for this role, what kind of team player could we expect you to be?

      In the financial world, teamwork at an organization is the key to success and life at Prime, Buchholz & Associates is no different. As you talk about your abilities and experiences in being a great team player, try to highlight certain themes like building trust, gaining respect and being a subject matter expert as part of a larger team. Don't hesitate to show flexibility in your ability to both lead others and be lead by others and use examples of times that you've done both. To seal your answer for this question, talk about your desire to work as part of a team and do your research on this position to find out what types of colleagues you will be working with.

      Ryan's Answer #1

      "My colleagues that I work closely with would tell you that I'm knowledgeable in my area of expertise to contribute to the much larger team and do so without hesitation. As well, I'm able to communicate effectively, take direction and run with when needed and always willing to help out other areas if I have free time. I understand that I would be working very closely with the Advising staff here at Prime, Buchholz & Associates and know that they would have high expectations out of my work."

      Ryan's Answer #2

      "I prefer to work in an environment that promotes teamwork and collegiality. If I were fortunate enough to join the team here, I want you to know that I love being in a leadership type role on a team where I can delegate work and help train others to better the organization. As well, I also thrive in a role where I am the minion and taking direction from others. I'd say that my key skills in working as a team are my ability to friendly, honest and trustworthy with my team."

  12. 12.

    At Prime, Buchholz & Associates, we pride ourselves on providing the best overall customer experience. Talk about your customer service experience and explain why it will help our clients here.

      In the financial services industry, overall client experience is a major predictor of business growth and the team at Prime, Buchholz & Associates takes the overall client experience seriously. For this question, your interviewer will be looking for you to expand upon your customer service experience past what they can see from your resume. To seal the deal for your interview, try to talk about times that you have went above and beyond the call of duty to provide the best service possible for a customer.

      Ryan's Answer #1

      "Over the past five years in my current role in customer service, my number one mantra has been to create the most personalized experience possibl for each person. I have done this by taking the time to get to know the customer, find out what their needs are and creating an experience unique to them. Where my time in automotive sales has really prepared for this role with Prime, Buchholz & Associates is in this approach. If hired for this role, I know that I will be relied upon to use open and honest communication skills, time management skills and to take a empathetic and personalized approach with each client and I can definitely be relied upon to do that."

      Ryan's Answer #2

      "In my years in a front facing customer service role, I've prided myself on being the face of the franchise. More often than not, my interactions with customers can be the difference between a repeat customer and a person who never comes back again. To ensure repeat customers, I make sure that I am knowledgeable about our products and services, I'm proactive with their needs and I'm always accountable for any mistakes that are made on my organization's side of things. If given the opportunity to join the team here at Prime, Buchholz & Associates, I will work hard to be highly educated in your services and be proactive and accountable in every interaction that I have."

  13. 13.

    One huge philosophy that we believe in at Prime, Buchholz & Associates is professional development. How have you worked to develop yourself professionally throughout your career?

      In an ever-changing field like financial services, Prime, Buchholz & Associates knows that professional growth and development is vital to them staying at the forefront of their industry. For this question, your interviewer is looking to ensure that your values surrounding professional development match the values of the company. Use this question as an opportunity for you to highlight the many ways that you grow and develop yourself to be the best that you can be in your career. Highlight any continuing education you have completed, any societies or groups that you belong to and any publications that you read on a regular basis that will prove to your interviewer that you aren't comfortable being stagnant in your career.

      Ryan's Answer #1

      "I am a firm believer in being a life long learner in my work as a Data Analyst. As technology and times have changed over the course of time, I see it as very important to be learning and changing along with the times. Just over the past two years, the Data Fest and Data Summit national conferences and participation in these events on a yearly basis is super important to me to help me grow and develop."

      Ryan's Answer #2

      "In the financial field, I have to stay at the top of my game to compete with other advisors and keep clients happy and flourishing. To do this, I subscribe to and read many of the great publications that are out there. Some of my favorites include the Wall Street Journal, Money magazine and Forbes. I also subscribe to many others. As well, I am a member of NAIFA and I have attended the organization's Congressional Conference on a few occasions."

  14. 14.

    Here at Prime, Buchholz & Associates, we are expecting someone with strong leadership skills to take this role. How would you describe your management style?

      Prior to your interview, try to take a long, hard look inside your skills and styles as a leader of others and prepare to present the best management style possible to your interviewer that fits the role that you are interviewing for with Prime, Buchholz & Associates. Your answer should also involve solid research into the culture of Prime, Buchholz & Associates and the details of the role you are interviewing for. Some important things to touch on are your ability to promote a team atmosphere and your ability to delegate responsibilities when necessary.

      Ryan's Answer #1

      "My overall management style is the belief in building a positive team atmosphere. I'm a firm believer that each person and role brings a specific skill set to the ocverall goals and purpose of a team and I promote a team based atmosphere by larifying everyone's role on the team, keeping every person's objectives clear, rewarding great performers on the team and holding people accountable for their actions. If hired for this role at Prime, Buchholz & Associates, you can be assured that my promotion of a team based atmosphere would help achieve even higher goals than you have set right now."

      Ryan's Answer #2

      "I think that it is crucial for a leader of others to be flexible in their style rather than relying on just one of the canned management styles. I'd like to highlight my abilities to lead as being a manager that works to grow and develop my staff to help them achieve their career goals and a leader who is able to provide direction and authority when the time for it arises. By knowing my team well and promoting our goals, I have the ability to assign work to the right people and follow through with my team on meeting all objective necessary."

  15. 15.

    Have you ever run into a situation where a company had a positive cash flow but was still in critical financial trouble?

      At the heart of this question, your interviewer is looking to dive in and take a look at your critical thinking skills. While positive cash flow is usually a very good sign of a company's overall ability to settle its debts and handle future financial challenges, there are some situations where all isn't as it seems when looking at a company with a positive cash flow. Whether you have run into this situation or not, it is important for you to point out that you are aware of situations where a positive cash flow can be misleading.

      Ryan's Answer #1

      "If hired for this position, you can rest assured that I know all considerations necessary when looking at cash flow for an organization when determining their overall financial health. A cash flow statement can often show positive cash flow when they take on new cash from loans or long-term debt. While these items do show up as positive on the cash flow, they don't accurately reflect the profitability of the organization."

      Ryan's Answer #2

      "I have come across this situation with a company that was selling off a large chunk of inventory. At the same time, the company was delaying their payables. This showed a very skewed positive cash flow but the real story behind the curtains showed a company that was in serious trouble of keeping its doors open."

  16. 16.

    Data Scientist is a fairly new role here at Prime, Buchholz & Associates. Why do you feel that you can make the jump into the financial industry as a data scientist?

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  17. 17.

    At Prime, Buchholz & Associates, we are building a massive machine learning program and your role as a Data Scientist will be an integral part of that project. What experiences will you bring to that side of this job?

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  18. 18.

    If you joined the team here at Prime, Buchholz & Associates, how would you build relationships with those that you would be working closely with?

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  19. 19.

    In this role with Prime, Buchholz & Associates, we will rely on your analytical reporting skills on a regular basis. Why do you feel analytical reporting is important in the financial field?

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  20. 20.

    Among the common issues that are faced by Data Analysts in their work, which one or two problems do you feel really challenge analysts in the financial industry?

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  21. 21.

    What software programs do you use in your current work and how adaptable would you say that you are in learning and using new programs?

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  22. 22.

    In working with financial data here at Prime, Buchholz & Associates, what are the steps you would take in the data validation process as part of your work?

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  23. 23.

    Tell me about a time where you had to analyze information in order to make a recommendation.

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  24. 24.

    As a Business Analyst at Prime, Buchholz & Associates, you will be tasked with working with diverse teams of stakeholders on different projects. How do you handle stakeholders that are difficult and bullheaded?

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  25. 25.

    What statistical analysis tools do you have experience working with?

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  26. 26.

    In this role with Prime, Buchholz & Associates, we will rely on your organized and methodical approach to provide financial analysis reporting. What does your current reporting process consist of?

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  27. 27.

    The day-to-day life at Prime, Buchholz & Associates can be hectic and stressful at times. If hired for this role, how would you keep yourself motivated when working with stressed colleagues and pushy clients?

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  28. 28.

    How would you define what working capital is for a company and what does its measurement mean?

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