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Parents as Teachers National Center Interview
Questions

33 Questions and Answers by Rachelle Enns
Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Job Interviews     Companies     Business     Diversified Services    

Question 1 of 33

What are your salary expectations?

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Interview Questions

1.

What are your salary expectations?

The best way to discuss your salary expectations are to use your current earnings as an example. Be open, and honest. Transparency is the best choice when salary based questions arise.

Rachelle's Answer #1

"Currently, I earn a base salary of $45,000 per year plus a potential 20% annual bonus. Last year my earnings were $52,000 and I would like to stay in the same range or slightly higher."

Rachelle's Answer #2

"I am currently making $100,000 per year with two bonus opportunities. I am looking for compensation that is aligned with the role and provides opportunity for growth."

2.

How do you prioritize multiple projects when they all seem equally important?

Prioritizing is a skill that requires practice. There are many approaches you can take. Here are some suggestions:

1) Make a list. By thinking through and writing down each item that needs to be completed, you can see it on paper.
2) Mark what is urgent or important. Take into account deadlines and meetings.
3) Order each task based upon effort and estimated value. Considering due dates and how long it will take to do each item (also considering how much time you have).

In answering this question, show the interviewer that you have a system in place that helps you to think through what needs to happen, and when. The better you can prioritize, the more productive you will be, making you an asset to their company!

Rachelle's Answer

"I prioritize based on urgency and time required on the project. I have a list of what needs to be done, by when, and how long I project that it will take to accomplish. I am great under pressure, but try to make sure that I don't get myself or my team into a sticky situation by not allotting enough time for any particular project. That said, I also try to be as effective and efficient as possible and make sure I can use all minutes of a day for a project, so I generally have a few things going at once: I am the lead on some, the delegator on others, and the reviewer on another, for instance. This way, by splitting up the work to the appropriate parties, both I and my team and be the most effective and impactful as possible."

3.

How do you evaluate success among your team members?

When you are leading a team it is very important to be aware of the level of success that each team member is experiencing. One underperforming team player can drag down the entire group. Talk to the interviewer about how you are able to stay aware of each team members' success.

Rachelle's Answer #1

"I have a very in-depth and successful system for evaluating success among my team members. I check in twice per week with each member of my team. On Monday's - to set our goals together. Then, on Friday's, to discuss any successes and challenges. I have them self-evaluate and then we create a plan for success for the upcoming week. I evaluate their success based on their follow through and willingness to work hard to reach their goals."

Rachelle's Answer #2

"I typically have KPI (key performance indicators) in place to measure the success of each of the members of the team. I also manage our overall success in working together. For example, are we hitting on key initiatives within the department, developing each other for succession planning and having fun along the way!"

4.

When have you shown great integrity at work?

Integrity is best displayed through honesty and consistent moral values. Talk to the interviewer about the way(s) that you show your integrity in the workplace.

Rachelle's Answer #1

"In my last position, I was responsible for the cash deposit on a daily basis. There was never a discrepancy, in the 4 years that I worked there. I best show my integrity by being a consistently reliable employee."

Rachelle's Answer #2

"Here are some ways that you can show integrity at work:

- Following your moral convictions
- Always listening to that little voice the prompts you to do the right thing
- Show consistent ethics
- Do the right thing in all situations
- Even when nobody is watching, choose to do the right thing
- Keep your promises
- Keep secrets when coworkers confide in you
- Do not let anyone take the fall for your mistakes"

5.

At Parents as Teachers National Center our business portfolio is diversified which can create a challenging management environment. Are you able to effectively manage unrelated business units?

The interviewer understands that with Parents as Teachers National Center, Inc. being a diverse organization, effective management between business units can be tricky. Assure the interviewer that you are up for the task by giving a specific example of a more challenging leadership role you have held in the past. Briefly discuss the challenge, your approach, the outcome, and what you gained from the experience.

Rachelle's Answer #1

"My first leadership position was with a land services company. We had multiple business units including services for residential and commercial clients. The largest challenge was maintaining the same level of customer service for the residential customers as we did the commercial customers. It took some additional training and mentoring of our existing staff and over time I was able to create a training manual that could be implemented for all business units. The implementation was a success and our customer service feedback improved significantly. One thing I learned from this experience is that even though your business may have lines drawn in regards to services and offerings, all employees should be trained and treated the same. Continuity in management is incredibly important."

Rachelle's Answer #2

"Yes, I am able to effectively manage unrelated business units. I do this by keeping expectations and support the same, through all units. In my current role we also take the time to socially integrate everyone so that they feel part of a team, regardless of the formal business structure."

6.

Describe your working relationship with your previous or current colleagues.

When you answer this question be sure to remain positive, even if the experience wasn't. Avoid talking about any previous drama and do not speak poorly of your colleagues.

If you had a good relationship with your previous colleagues: "I get along well with most personalities. My colleagues were great team players and we would often meet up after work for drinks or team activities."

Rachelle's Answer #1

"I get along well with most personalities. My colleagues were great team players and we would often meet up after work for drinks or team activities."

Rachelle's Answer #2

"If you did not have a good relationship with your previous colleagues: "I have had better relationships in the past but we did the best that we could. Our communication styles were all very different which made it challenging at times."

7.

How would you describe your work ethic?

When the interviewer asks about your work ethic they are looking for specific examples or keywords they can relate to. When you read the company job posting or job description do they refer to particular company ethics? Talk about their values and how those align well with your personal work values.

Rachelle's Answer #1

"I am a very dedicated and loyal employee. I saw on your website that you describe your company as honest, transparent and you go the extra mile for your clients. My work ethic is the same. I am honest, flexible, and come ready to work hard for my employer every day."

Rachelle's Answer #2

"Here are some keywords to describe your work ethic:

- Diligent
- Ambitious
- Thorough
- Attentive
- Consistent
- Humble
- Earnest"

8.

Typical "corporate culture" is something that we work hard to avoid here at Parents as Teachers National Center. Tell me about your ideal workplace culture.

Workplace culture is incredibly important since we spend so much of our time at work! Talk to the interviewer about what your ideal workplace culture looks like. Share with the interviewer the factors that would make you want to stay with Parents as Teachers National Center, Inc. long term.

Rachelle's Answer #1

"I am seeking a role with an organization like Parents as Teachers National Center, Inc. where employees matter. This means fair wages, regular opportunities for continued education, and strong internal growth opportunities."

Rachelle's Answer #2

"I have researched your company through your social media channels, and on Glassdoor. Your employees have really great things to say and overall it seems that you have fun while you work. I am looking forward to joining an organization, like yours, that is upbeat and thoughtful with an eye on helping the community at the same time."

9.

Have you ever been employed through a company merger or acquisition? If so, tell me about your experience.

When your work history includes employment with large companies and/or diversified services corporations the chances are high that you have experienced a merger or acquisition of some sort. Perhaps you have been laid off through a process such as this? Talk to the interviewer about your experience. They are looking for an idea of your attitude when it comes to change in your workplace environment. Maintain a positive attitude and avoid speaking negatively about any previous employers.

Rachelle's Answer #1

"I went through a merger in 2010 with Company ABC. The transition during their mass-layoff was not handled as professionally as many would have liked; however, I believe that the leadership team did the best they could. I was lucky enough to stay on board with the company and my experience during the transition was certainly eye opening. I learned a lot through the process."

Rachelle's Answer #2

"I have not had the experience of being involved in a company merger or acquisition. From my understanding, it can be a stressful time for employees and upper management, alike. I feel that the key to a smooth merger would be setting clear expectations and maintaining a high level of communication during all stages."

10.

At Parents as Teachers National Center we offer a wide range of products and services. How do you plan to positively impact our business, if hired?

The interviewer is looking for a couple of main points in your answer. One, they would like to know that you have clearly researched the products / services offered at Parents as Teachers National Center, Inc.. Two, they would like to see that you have actively thought about your potential fit with Parents as Teachers National Center, Inc. and the ways that you would make a fast and positive impact on their organization.

Your answer should display your confidence and touch on your particular specialty. This could include your great ability to memorize product features, your natural sales abilities, or your cold calling skills.

Rachelle's Answer #1

"I really appreciate the range of products that you offer your clients at Parents as Teachers National Center, Inc.. I am sure that it is a bit of work to become familiar with all of the products; however, I am very good at memorization and my recall abilities are above average. I expect that I will be up to date on your product lines much faster than your average employee. This strength also helps when it comes to my up-selling percentages because I can easily recommend additional products based on the customers needs."

Rachelle's Answer #2

"I plan to positively impact your business, very quickly, by being incredibly diligent in my training, getting to know your service offerings in and out, and being an engaged member of your team from day one."

11.

Because Parents as Teachers National Center is a diversified organization, we offer a wide range of opportunities for career growth. Where would you like to see your career in 5 years?

Before your interview be sure to visit Parents as Teachers National Center, Inc. career opportunities online. Take note of the range in opportunities. Perhaps there are opportunities in other locations? What kind of growth is available in the particular department you are interviewing with? Assure the interviewer that you desire a long term opportunity with Parents as Teachers National Center, Inc. by discussing the career path you would like.

Rachelle's Answer #1

"I saw a few leadership opportunities posted on your company website that seemed very interesting. Ultimately, I would like to work my way into a management role that offered leadership opportunities. I am very interested in working for Parents as Teachers National Center, Inc. because of the multiple growth opportunities present here and I look forward to proving my capabilities to you."

Rachelle's Answer #2

"In 5 years I would like to be seen as an authority in our industry. I would like to be well-connected and trusted when it comes to my work here at Parents as Teachers National Center, Inc.."

12.

Clear communication is key to our success at Parents as Teachers National Center. Describe to me your communication style and why you think your style will be a fit here.

Briefly describe your communication style to the interviewer and be sure to include the ways in which you feel your communications styles align. The interviewer would like to be assured that your communication style is a close match to the communication preferences of Parents as Teachers National Center, Inc..

Rachelle's Answer #1

"My communication style leans more to the formal side. I like to be to-the-point and keep expectations simple to understand. If I had to sum up my communication style in a few words I would say it is concise, clean, and friendly. From the communication exchanges I have had with Parents as Teachers National Center, Inc. so far, I believe our communication styles are a great fit."

Rachelle's Answer #2

"My communication skills are very strong. I often utilize written communications as a follow up to verbal communications. They provide a great resource for associates to go back to and reference, plus might answer any questions that come up along the way. I think my style of communication will be a fit here because it's thorough and flexible."

13.

Because Parents as Teachers National Center has a large geographic footprint, we have to accommodate a variety of time zones. Do you have experience working for clients and co-workers in multiple time zones?

Working for a diversified services organization can bring some unique challenges as their global footprint may be vast. Be sure to express to the interviewer that you are able to successfully handle the challenges that come along with a large geographic footprint.

If you have experience working with clients and co-workers in multiple time zones: "In my current position I collaborate with our offices in the U.S., Canada, Scotland, and Finland. It was a struggle at first to always remember what day and time others were working in; however, I now have a great desktop application that tracks this for me so I have quick reference to the information that I need."

Rachelle's Answer #1

"In my current position I collaborate with our offices in the U.S., Canada, Scotland, and Finland. It was a struggle at first to always remember what day and time others were working in; however, I now have a great desktop application that tracks this for me so I have quick reference to the information that I need."

Rachelle's Answer #2

"If you do not have experience working with clients and co-workers in multiple time zones: "I do not have exposure to working around multiple time zones; however, this is something I could pick up on very quickly. With technology these days I am sure I could find some help with a handy phone or desktop application. Also, I am not opposed to working outside of business hours on the occasions where I would need to communicate with a client across the globe."

14.

Parents as Teachers National Center puts a lot of focus on our local and global impact so we seek to hire those with the same values. What do you know about our company values, and how do they align with your personal values?

It is very important that you research Parents as Teachers National Center, Inc. in great detail before your interview. Be prepared to discuss the global efforts currently underway and also research any local charity efforts that Parents as Teachers National Center, Inc. supports. Discuss your own personal values and how they align with the values at Parents as Teachers National Center, Inc..

Rachelle's Answer #1

"I have always spent time volunteering with local organizations. This includes the animal shelter, the children's hospital, and our local food bank. I believe that no matter how busy we are we always have time to give back. I have researched the efforts that Parents as Teachers National Center, Inc. puts in when it comes to charity. Your values and interest in your global impact are impressive. It's one of the reasons I am so attracted to your organization."

Rachelle's Answer #2

"The fact that Parents as Teachers National Center, Inc. puts so much focus on your local and global impact is part of the reason why I applied here. I follow your organization on social media and have seen pictures of the great work you are able to do. I am excited for the opportunity to be on board with this!"

15.

We have many strong competitors. In your opinion, what does Parents as Teachers National Center do to stand out from the rest?

Before your interview it is important that you not only research Parents as Teachers National Center, Inc., but also their competitors. What do you think that Parents as Teachers National Center, Inc. is doing better than any of their competitors? Be positive, compliment Parents as Teachers National Center, Inc. on their efforts, and ensure that you do not speak poorly of the competitors at the same time.

Rachelle's Answer #1

"I have researched Parents as Teachers National Center, Inc. online and found a common theme when it came to reviews, comments, and news articles. That common theme is surrounding the fairness that you offer your employees. You have strong benefits programs and offer multiple growth opportunities in all business units. This seems like a really positive place to work. I simply didn't see your competitors standing out in that area."

Rachelle's Answer #2

"You are the undeniable giants in the industry. I have been planning my job here since I graduated with my Degree. I now feel that I am ready to really accelerate my career by making this move. There are so many growth opportunities here and that truly excites me."

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Explore expert tips and resources to be more confident in your next interview.
Behavioral
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Phone
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