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Palm District Cooling Interview
Questions

30 Questions and Answers by Rachelle Enns

Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Question 1 of 30
The utilities industry is highly regulated. How do you stay on top of policy changes and trends related to our business?
***Note: We do not have professional answers for this career***
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1.
The utilities industry is highly regulated. How do you stay on top of policy changes and trends related to our business?
The interviewer wants to see that you have a keen and sincere interest in the utility industry. Show that you see this as more than 'just a job.' Talk to the interviewer about a couple of ways that you stay in touch regarding industry trends and policy changes. It's also a great idea to ask the interviewer about their favorite industry resources. This question can start an informative conversation and potentially give you new resources for industry based knowledge.

Rachelle's Answer #1
"My go-to resources for industry related news would be utilitydive.com as well as waterworld.com. I prefer these resources because I can subscribe to daily inbox updates as well as their monthly newsletter. Their sources are strong, and the content is always fresh. What are your favorite resources for industry trends and related news?"
Rachelle's Answer #2
"It is tough to keep up on the ever-changing policies in this industry. I have set up google alerts for particular keywords. Also, I meet with a mentor once a month who had a long-time career in the utility industry. During our meetings, we discuss the industry in great detail. I look forward to these meetings because I learn so much!"
2.
Our industry is highly competitive. In your opinion, what are we doing right at Palm District Cooling? What could we be doing better?
Although the interviewer would like to know what they could be doing better, this is indeed not an invitation to do a deep dive into the things you do not like about Palm District Cooling LLC. Keep your answer firmly focused on what Palm District Cooling LLC is doing right. Offer a lighthearted suggestion for improvement. This suggestion could be mentioning a small change in their online job portal, or perhaps a stronger social media presence. Be sure to complete your answer on a positive note by complimenting Palm District Cooling LLC and affirming that you want to work for them.

Rachelle's Answer #1
"I understand that this industry is very competitive; however, I have always seen Palm District Cooling LLC as the industry leader. I enjoy how you relate to your customers through your marketing and branding efforts. It's all very relate-able content. If I could make one suggestion, I would comment on the user interface for your online job portal. I noticed that it isn't mobile friendly. With 67% of job seekers being mobile users, you would likely see a strong increase in applicants by making your job portal mobile friendly. Other than that, I like what I have experienced so far. I'm excited to have the opportunity to work at Palm District Cooling LLC!"
Rachelle's Answer #2
"Palm District Cooling LLC is doing so many things right, which is why I am so excited to be meeting with you today! I like the fact that your employees are so happy to work here. Your online reviews are solid. If I could make a suggestion, I would recommend a more robust website as so many customers are on mobile."
3.
Have you personally used the services of Palm District Cooling? If so, what was your overall experience?
The interviewer would like to know if you have had the pleasure of experiencing the products/services of Palm District Cooling LLC first hand. You should always have some personal experience with the company before going to your first interview. If you are not a customer of Palm District Cooling LLC then perhaps you could call their office to inquire about their utility services. This way, you can comment on the customer service that you received. Big or small, be prepared to say YES - you have experienced Palm District Cooling LLC first hand.

Rachelle's Answer #1
"I have been a customer of Palm District Cooling LLC for three years now. My experience has been a positive one. I specifically recall last year when my invoice was incorrect. I called the customer service line, and the representative was helpful and friendly. I have recommended Palm District Cooling LLC to my friends and family in the past."
Rachelle's Answer #2
"I have not been a direct customer of Palm District Cooling LLC; however, I did call into your customer service department a couple of weeks ago to discuss the possibility of changing my services over to you. Unfortunately, I am on a contract with one of your competitors until the end of November. My experience with Palm District Cooling LLC was great so I will be switching over to you as soon as I am able."
4.
Palm District Cooling has many different departments and growth opportunities. Where would you like to see your career go with us in the next couple of years?
Palm District Cooling LLC wants to know that you think about the future and are actively working towards your career goals. Better yet, they want to know how working for them will help you to accomplish those goals! Take a look at the job postings available with Palm District Cooling LLC. Perhaps there is a particular location or department to which you would like to transition. Talk to the interviewer about the ways you could see your career flourishing with Palm District Cooling LLC.

Rachelle's Answer #1
"I noticed that Palm District Cooling LLC has opportunities for management and new employee training. My goal would be to become a corporate trainer with Palm District Cooling LLC because I know the industry well and have been told that I am a talented mentor and teacher. I believe there are many great opportunities for my career to flourish with Palm District Cooling LLC and I look forward to spending many years with your company."
Rachelle's Answer #2
"I have some pretty lofty career aspirations, and after researching your organization and learning more about this position, I feel that this role fits with my future aspirations. I would love to see myself promoted based on my hard work and results, eventually managing my team."
5.
Why do you want to work for Palm District Cooling?
Interviewing, hiring and onboarding are expensive and time-consuming tasks for a company. Assure the interviewer that you have a specific interest in working for Palm District Cooling LLC. Come prepared with examples of why Palm District Cooling LLC is your top choice. This example could include commenting on individual industry awards and accolades that Palm District Cooling LLC has achieved in the past. Perhaps they are well known for their community outreach efforts or their strong workplace culture. Make your answer engaging and genuine.

Rachelle's Answer #1
"It's important to me that I work for a socially responsible organization. I like that Palm District Cooling LLC has implemented a new water conservation program as well as the fact that you donate many dollars and volunteer hours to local charities. You are a company with heart, and I put a great deal of value on that."
Rachelle's Answer #2
"The primary reasons your company stands out to me include your focus on employee development and continued education. You have a strong reputation for nurturing the human resources that you have. I would be so grateful to work here."
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