In designing Android software, what is your experience using parcelable versus serializable within an app?

"Having written code for Android apps for many years now, I am very familiar with both serializable and parcelable methods. In my first hand experience, parcelable provides a much faster and better user experience so I will always strive to take the time to write custom code for marhsaling and unmarshaling to create less garbage objects within an app."

Because parcelable is optimized for Android to be faster and more customizable, your interviewer will be looking to hear that you are willing to put in the extra work to utilize the parcelable method to achieve better performance within the software that you design. Give your interviewer your thoughts on the differences between the two methods of passing object references to activities within an app that you design and make sure that they understand that you are ready to perform the work to utilize the parcelable method when necessary.

"Due to it being a standard Java interface and its ease of implementation, serializable interface is pretty commonly used. But, because it uses reflection, many temporary objects are created within Android apps and this creates a very poor user experience. When the parcelable interface was introduced for Android systems, I have extensively focused on its use and finished products have benefited greatly."

If you can, please provide your thoughts on the function of managed object context in developing iOS apps and software.

"In my current work, I work with both main queue and private queue manged object contexts. It is important that I avoid non user related data processing on the main queue of an app that I am developing. In times where this has happened in the past, the user interface becomes unresponsive and crashes. As well, I work to avoid instances passing between the main and private queues to avoid corruption of data within the app."

While the core data framework and the managed object context may seem pretty easy to comprehend and simple from a first look, a deeper look into managed object context shows that it can be misused to the point where obscure bugs can enter the system. Give your interviewer your own personal insight into the purpose of managed object context and how it works behind the scenes to help an app properly run.

"Knowing that a managed object context's job is to manage a number of records within an app, my job is to successfully manage each object within the app and assign it to a correlating context within the app. I have to consider the persistent store coordinator and code the app to fetch requests from the correct one."

PagerDuty uses business intelligence tools to improve sales performance. With which BI tools are you most familiar?

"I am most experienced in the Microsoft Business Intelligence platform, as this is what we use in my current role. I have been working with it for a couple of years now, and fully understand it's capabilities and features including the analysis and integration services, reporting, and its applications for creating and working with analytical data. I would say I am an advanced user in this tool. I see that PagerDuty uses Microsoft BI as well, which is great."

Business intelligence (BI) tools are applications used to collect information, process it, and structure that data in a way that makes sense. Generally, BI tools are used when a company is handling a considerable amount of unstructured data from their system. An example of an organization requiring a BI tool would be a hospital needing to organize patient health records. A useful business intelligence tool will bring a company's information to life through visuals (data visualization). Some of the most popular BI tools include: - Sisense - BIRT - icCube - Domo - Clear Analytics - Gooddata - IBM Cognos Intelligence - Looker - JasperSoft - Microsoft BIExplain to the interviewer with which tools you are most familiar. If you can, rate your knowledge in each as beginner, intermediate, advanced, or expert. This rating will help the interviewer to understand better where your strengths are. If the BI tools used at PagerDuty are mentioned, be sure to address your experience level of those as well.

"I saw in the PagerDuty job posting that you use Gooddata and MicroStrategy. I am an intermediate user in each of these tools. With Gooddata, I have used it for consolidating large amounts of data from the cloud. MicroStrategy is used in my current company to ensure all of our important data is held neatly in one place, where it's easy to sort and access."

At PagerDuty we take pride in our ability to stay one step ahead of our competitors. How will you contribute to this trend?

"I believe the best way to stay ahead of your competitors is to pay a big amount of attention to the fine details. When you put out a great product, others will try to mimic your work, but they will cut corners because they will feel rushed to get it out on the marketplace first. I will contribute to the success of PagerDuty by committing my most attentive work to you every day."

It is critical that you research PagerDuty and their most vigorous competitors, before your interview. What does PagerDuty do best, and who is trying to do it better? Speak openly with the interviewer about your ability to work competitively and how you plan to contribute to their continued success.

"I think that the best way to stay ahead of competitors is to keep your projects as simple as possible while remaining innovative. People want simple, easy products, which they can understand. What I've seen from my competitors lately is that they overcomplicate their products. I offer clean and consistent work that your buyers would relate to."

If hired here at PagerDuty, what do you feel would be the biggest hurdle for you to overcome from the start?

"As you can see from my resume, I don't have any direct working experience with the financial industry and I would see that as my largest learning opportunity if offered this position. Like I did with my current job in the healthcare industry, I would take the time to learn the basics of the industry that would help me design the most intuitive user interfaces in the products here at PagerDuty."

The key to answering this question with confidence starts with understanding that you are interviewing with PagerDuty because your interviewer feels that you are a strong candidate for this position. What your interviewer is focusing on with this question is how they could be of most help to you if hired for the job. So, take the time prior to your interview to think about an aspect of the position that would be the most difficult for you to overcome to be up and running at full speed and then take time to explain how you would plan to overcome that hurdle if hired. This structured answer will tell your interviewer that you have put thought to your potential shortcoming with a plan of action.

"Being a team player by nature, I've always considered my first challenge at any new company to be the task of getting to know my colleagues, their work preferences and their work styles. In the same breath, I want them to know who I am and how I best work as part of a team with them. To accomplish this, I would take the initiative to set one on one meetings with individuals that I didn't get to touch base with during my orientation process to get to know them better."

How do you ensure that you have a healthy work-life balance in your career?

"As I am passionate about my career as a UX designer, I am also passionate about my family. Any moments outside of work are spent coaching my kids traveling baseball teams in the summer months and then spending as many weekends as possible on the ski slopes. These activities help keep me active, physically fit and keep my mind centered on what it truly important in my life when work weeks get stressful."

In the fast paced world in software and technology development, heavy work loads and potential on-call duties have created a lot of burnout in professionals. Your interviewer is looking to hear that you are cognizant of the risks of burnout and that you do what is necessary to maintain your own personal health and well being and that of your family as well. While you can use this time to talk about personal interests or hobbies outside of work, try to focus on how these items help keep you refreshed for the work that you'll be doing for PagerDuty.

"Having watched many of my senior colleagues over time suffer from work burnout that has caused marital issues and health issues, I make it a priority to maintain a healthy balance between my work and my home life. My free time is spent in the outdoors with my wife, whether that be on the lakes and rivers fishing or biking around town. I consider myself fortunate to be considered for a position here at PagerDuty because I know that you put a focus on your employees maintaining this healthy balance because the organization realizes how important this is to be productive."

At PagerDuty, we rely on a full team effort to deliver top quality products to our customers. Tell me about a time that you worked well as part of a team. Are you comfortable in a similar role here?

"Throughout my career, I've always enjoyed working as part of a larger team on the job and this personal enjoyment started with my love of and participation in team sports like baseball and basketball. Growing up playing sports, I learned that each team member brought a unique skill set that could help us achieve our goals. Through a great coaching staff that knew how to make these individual skills shine, this same philosophy holds true for a team that is looking to design a new software system. I know that my skills as an engineer are just part of the final product and I work very well with designers, architects, analysts and sales to help build the greatest system possible."

While this potential role with PagerDuty will require your to be an independent worker that can think on your feet, you will also need to work as part of a larger team that is working toward one common goal. Because of this fact, your interviewer will want to hear that you thrive in an environment where you work with team members from other disciplines than you are trained in. In your example, stress to your interviewer that you have excellent communication skills and that you fully understand that every person on a team plays a vital role in the organization's success.

"I am a people person by nature and my current role has me working very closely with our engineering and design staff on writing technical manuals for our products. While I certainly can handle long days at my computer in solitude, my desire to work hand in hand with others really sets me apart from my peers in this field. I have excellent verbal, listening and written communication skills that, if hired here at PagerDuty, your entire team would appreciate from my first day on the job."

Our implementation consultants here at PagerDuty often face conflicts with our customers while onsite during implementations. What interpersonal skills do you use to handle conflicts with clients?

"Any time that I face a conflict in the workplace, I maintain my own personal composure by not taking things personally and keeping a smile on my face. After setting myself, I look to gain insight into the potential conflict by using my reflective listening skills and then problem solve from there. In this role, I would listen to the needs of the client and be empathetic in my approach with them. My ability to creatively problem solve would take over from there to help find a solution for the client."

In the software implementation process for large customers of PagerDuty, you will be working with top level managers and key decision makers onsite and more often than not, issues can arise. In your role as the implementation consultant, these issues come directly to you and your interviewer will be looking to hear how you will handle these issues to maintain both a great relationship with the customer and honor to the PagerDuty. In your answer, focus on finding solutions to issues that benefit both parties and talk about the important communication skills that you possess that will make this possible in any situation that you may face.

"The biggest skill that I would bring to the team here at PagerDuty as a consultant to clients would be my ability to express mutual respect to all that I work with. As an organization, PagerDuty has their own goals that I will be vital in helping to achieve. Your clients also have their own goals that can offer different greatly from yours. A sense of mutual respect allows me to put myself in the shoes of all involved and that really helps me find solutions that work for everyone."

What would you say is your top non-technical skill that will help you succeed in this role here at PagerDuty?

"As I grew in the software development field over my career, I was best suited to be a architect because of my ability to be a great project manager. If hired for this role here at PagerDuty, you'll quickly find that I have the ability to lead others, negotiate, budget and oversee a project from idea to final delivery."

As a software architect at PagerDuty, you will be relied upon to be the bridge to between the business and technical side of the organization. Your work my be relied upon to work within many silos of the organization. Because of this need, your interviewer is asking you to dig deep inside of yourself and talk about what you feel is your greatest skill to help you do this that is outside of your technical ability. As you prepare for this question, there are many ways that you can answer. No matter how you answer, be sure that your answer relates to your ability to work with other people in some way, shape or form.

"From a self introspection point of view, I think that my ability to be empathetic towards others that I work with has led to a huge amount of my success in the software architecture field. While I do have the technical skills to do great things here at PagerDuty, my ability to learn from others, see their point of view and become a great teach to them when needed will really set me apart from others that you are interviewing for this position. If given the opportunity to work here, this skills will greatly improve the team atmosphere."

Discuss a couple of software sales techniques. Which sales technique do you think is most effective for PagerDuty, and why?

"I recently read that free trial offers can increase conversions by up to 25% and, because, PagerDuty has a straightforward product, I believe it would be very effective to allow people to try it for free for 14 days. The prospective customer would quickly see that it's simple to navigate and incredibly helpful."

The interviewer would like to see that you have researched PagerDuty, putting some thought into the most significant selling features of their products and services. When it comes to software sales closing techniques, you could: - Offer a short trial for free - Have a great email marketing campaign showing off the features of your software - Give product or software demos, but keep the short - Sell pre-paid annual membershipsPerhaps you have some ideas of your own! Discuss which selling options you think would be the best fit for what PagerDuty is offering. Be ready to support your answer with facts.

"Since there are so many customizable features that come with your product, I feel that the best sales technique would be a free 30-minute demo, followed up with a short trial period. I think it would be important for prospective customers to see the product in action, and how it would work for them, specifically."

If hired for this position here at PagerDuty, would you be comfortable handling overall project manager responsibilities for new software development?

"Looking to join the team here at PagerDuty directly out of college, I feel very confident in my abilities to manage the entire scope of a new development project. I have leadership experience as my campus' president of the software engineering club. In that role, I developed skills that would help me utilize staff and resources in the best way possible. During my internship, I was exposed to the planning stages of new projects and I have a very good feel of estimating the budget and length of time needed to have a fully functional system."

As a skilled software engineer, you have all of the necessary tools in your bag to be a successful engineer at PagerDuty. This question is allowing your interviewer to get a better sense of your project management skills and people skills if you were to join the team at PagerDuty. In your answer, talk about your ability to estimate the time and cost of a project, the staffing needed and the overall scope of planning for a particular project. If you have direct experience in being the lead on a large development project, be sure to discuss that experience with your interviewer.

"I would absolutely be comfortable if tasked with project manager duties here at PagerDuty. In my last two roles, I have led successful projects that started with great planning and budgeting process and went through to completion with great people and processes in place under my leadership. While it's not a regular duty for me in my current role, I always welcome leadership duties."

What is one unique personality trait you possess that would help you be successful in this role with PagerDuty?

"From what my parents have told me about me as a young child, passion has been a personality trait that has driven me my whole life. When I tackle something in life, I need to be passionate about it for it to be a success. From my time as a young child up to today, I have been passionate about physical fitness and this has driven me to participate in running and biking races across the country. This same passion in the pursuit of excellence has translated into my career as a software engineer. From tinkering with computer hardware at a young age and learning the internal components of a system to learning how to create and design software, you'll quickly find that my passion to engineer the most unique software here at PagerDuty will be extremely beneficial to your team."

This question is allowing you to have the floor during your interview to wow your interviewer with something they might not know about you yet from your resume or time so far during the interview. Think about a strong, unique trait that you have that has led to prior success in your field and explain in detail how this will help further you in your career with PagerDuty. If possible, be very unique in your answer to draw a direct line between your personality and success in this role.

"I would have to say that my humility has been instrumental in getting me to where I am at today in my career. Having worked with one of the largest software companies in the world, egos were certainly high with a lot of my teammates and I have always used my humility to let my work do my talking for me while remaining a friendly and curious colleague to all."

What do you feel is one of the top issues that is faced by data engineers today?

"Over the past couple of years, I've come to realize that one of the largest issues we face as data engineers is the large amounts of data that are needed to store and then draw information from. Here at PagerDuty, I can only imagine how big of an issue that is in the healthcare industry. I have a lot of experience with cloud based data storage and also server based storage."

Being in the midst of the greatest technological revolution in the history of man, data engineers face many difficult issues in the work that they perform on a daily basis. While there are many directions that you can go with this question, be sure to focus your answer on something that you can speak passionately about. If you can research a common issue in the industry that PagerDuty works in, you may likely score some bonus points with your interviewer.

"In my recent experiences, continuous, real-time integration is an issue that we will face each and every day moving forward. The need for fast paced information is certainly to blame for this. To stay on top of the continuous integration landscape, I am happy to hear that new and improved systems are being created to stay more real-time and up to the minute. Here at PagerDuty and working in the financial industry, how have you seen this need for real-time data impact your products?"

As the onsite consultant for our clients here at PagerDuty, you may be privy to confidential information or data. How can we ensure that you will hold client data security in the highest confidence?

"Having worked as a consultant for a large healthcare medical record software organization, I had access to thousands of medical records with each new client that we brought aboard. While often required to sign confidentiality and HIPAA agreements with each client, my own values would never allow me to compromise the secure data of a patient. If hired for this role, I would hold the confidential data with your clients in the highest regard and wouldn't hesitate to take all measures possible to ensure that data is secure."

The consulting world at PagerDuty will put your in a position to have access to client databases, applications and directories that could potentially contain sensitive data. Consultants have a responsibility to their clients to maintain that privacy. Be sure that your interviewer understands that you adhere to that responsibility by talking about past experiences where you have been exposed to and kept sensitive data confidential. It is important to talk about your own personal morals and values in your answer to this question.

"Successful consulting relationships with customers are built on trust and I value and respect the trust that my customers show my by maintaining all policies on confidentiality with each customer. My current role in the banking industry allows me access to the software of many banking institutions when I am onsite with them. When working with staff at bank branches, I don't discuss any personal financial data that I have access to even with them."

What do you know about our products and how do you think you'll be able to handle a support role surrounding them?

"One of the main things that is attracting me to a position with PagerDuty will be the new opportunity to work solely with cloud based software. With my current experience in supporting server and data storage issues, I am confident in my ability to support the services here based on that experience."

This question allows your interviewer to gain insight into both your interest in this position and the skills that you will be able to bring to the table. To show your interest, be sure to do as much research on PagerDuty as possible and get to know their products. Ensuring that you know the job description from front to back is important as well. Then, talk about how you feel that your skills will apply to working with end users that are contacting about the software.

"Upon reading the job description for technical application support, it was easy for me to see that my skills were a perfect match for the position. It sounds like you are looking for an expert that can provide support on GlobalLink applications and has exceptional experience across many different scripting languages. As you can see from my resume, I have experience using Perl and Python and I feel like these experiences would help make a smooth transition for me into this role. On top of that, my cloud based experience would translate nicely to this role here at PagerDuty as well."

As a consultant with PagerDuty, your role will be vital in gather information from our customers in building new technology for them. What would be your goals in an initial consultation with a new or existing client?

"As an experienced consultant looking to break into the technology field, I will break a lot of awesome client focused skills to your team. In an initial consultation, my number one goal is to learn the business of the client and listen to what they are looking for in my products. Once their need is known, I can knowledgeably speak to the products that I work with to help them create a custom solution to fit their needs. If hired for this position, my first order of business would be to work very closely with the design and engineering staff to know the possibilities of customization. From there, my natural ability to consult with clients would take over in a win-win situation for all involved."

Software consultants are the bridge between the end users and the development teams of new software to help come up with new and creative solutions for the business. In this role with PagerDuty, you will be expected to live in two different worlds and this question focuses on how you will work with end users of the companies products. In an initial consultation, focus your efforts on how you will learn the business needs of the client, talk about what can potentially be offered and then how you will start the creative problem solving process with them.

"In consulting with a new client or an existing client looking for system modifications, my number one goal in a first meeting with them would be to lay the framework for how we will move forward and to set expectations moving forward. I would look to understand their business needs and talk with them about all of the solutions possible for them with us as their software provider. From there, I have the ability to set expectations on a time frame for a solution proposal and we can move forward from there. At the end of a first meeting, I want to ensure that the key decision makers are comfortable with me and the business that I represent so they don't hesitate to reach out to me with questions or for clarification on items discussed."

How would you handle a situation where a colleague was being very difficult to work with?

"In all honesty, any great work atmosphere that I've been a part of in the past has involved conflict between colleagues. In situations I have witnessed, conflict has stemmed from very open-minded people giving their two cents in particular situations and two people not seeing eye to eye. This happened recently to me in the planning phases of a new project. On of our UX Designers and I had a disagreement on the final layout of a new software roll out we were planning. It worked best for both of us to talk about our ideas and list the pro's and con's for our ideas. I kept an open mind to learn from her point of view and she did the same to me on my end. This led us to come up with a great compromise in the end."

In the team based atmosphere at PagerDuty, departments with different skills and backgrounds can often see things from different points of view and these situations can cause some internal conflict between coworkers. With this question, your interviewer is looking to hear how you handle situations where you are working with someone that can be seen as difficult. To give them the sense that you are able to work through conflict in a professional and sensible manner, try to talk through how you handled a conflict at work previously in the past and highlight the interpersonal skills that you used to help make it a positive situation.

"Last year, we had a new engineer join our team that was hired on from his internship with us. From his first day, he made it very evident that he would only handle certain tasks within our team and only work on certain projects. As his mentor to help get him up and running, I sat him down and discussed the expectations of each of our engineers as part of our larger team. I explained to him that our approach was not to pigeonhole ourselves into smaller tasks, but rather be well rounded engineers that could handle any project and be able to cover for each other if needed. He really appreciated this approach when I explained the benefits for his long term career goals with this approach. This example shows my approach to being very direct with people that I have a conflict with in the workplace and doing so in a very professional and educational manner."

How do you stay organized and on track when working on multiple projects or duties at the same time?

"With any project that I am working on, I make sure to set benchmarks to meet deadlines ahead of time and set early personal deadlines to allow for some wiggle room. To do this, I am a proponent of using the Microsoft Outlook calendar and tasks functions to help keep me organized. I find that this method helps me stay on track with multiple projects while also leaving me wiggle room each day to fight the high needs fires that do come up in this job."

In this role with PagerDuty, you will likely be expected to manage multiple projects at the same time. Your ability to plan, manage deadlines and handle high needs items that come up on a regular basis will be essential to your success in this role and your interviewer is looking to hear how you plan for success. Whether you utilize an electronic tool or a written list, there are no right or wrong answers as long as you can prove in your answer that this method works out great for you.

"For me to stay on track, I make sure to take ten minutes at the end of each day to recap what was accomplished, what new came up on my task list and re-prioritizing my work for the next day. Then, upon arriving the next day and working through emails from the previous evening, I can adjust my task list for the day if needed. I tend to set aside two hours per day to work on long-term project needs while focusing a majority of my time on the short-term needs."

In a technical support role here at PagerDuty, we expect that you would be able to bring great customer service skills to the role. Describe your customer service philosophy in the support that you would provide.

"To me, my job duties aren't fully satisfied if an end user leaves our conversation without a smile on their face. While any technical support specialist can handle the customer aspect of the job, few have the people skills to do so pleasantly for their customers. In any interaction that I have with a customer, I talk in a calm and boosting manner. If they are upset or mad about a situation, I reflectively listen and never place any blame back on them. By taking this approach, my customer surveys in my current position have been excellent for the three years I've held that role."

While your interviewer will be able to get great insight into your technical expertise during your interviewer, this one question will allow you the opportunity to describe how you will bring solid interpersonal skills to the role. Your interview knows that customers will rely on you to provide quick and sensible support for their needs, but the expectation to do that in a pleasing manner is of utmost importance. Talk from a high level about your feelings on why providing great service is important and give an example or two of ways that you have done that in the past.

"If hired for this role here at PagerDuty, you'll quickly find that my mantra in working with customers is speed with a smile. To do this, I need to be resourceful in providing them with an answer or triaging them to the correct person. I need to be knowledgeable in our product base to give them answers with confidence. And last, but not least, I need to be positive in all interactions with them."

If you were asked to review a colleague's code that they had written, what key things would you look for?

"As an experienced software engineer, I fully expect my colleagues to reach out to me for my insight and I never hesitate to provide open and honest feedback. When asked to do this, my main focus is ensuring that the code is readable and functional. If there are lines of code that need to be removed, I don't hesitate to let my colleague know that while also giving them feedback on why I feel it is unnecessary."

For this question, your interviewer will obviously be looking to hear that you have adequate knowledge when it comes to coding processes. But most importantly, your interviewer will be looking to gauge your ability to be a team player and focus on the bigger picture when working on a project. In your answer, focus on your attention to detail and your ability to help others when needed.

"When I'm asked to do this in my current position, my main focus is on regulatory requirements that were put in place for the project and security issues. I work with a team of great engineers that are very efficient coders and these two areas are most often overlooked."

Talk about a recent successful project that you worked on that required you to navigate some troubled waters during the project. What were the roadblocks and how did you overcome them?

"A couple of years ago, I was the lead architect on a new software package that we were developing. As in any project, I was tasked with reviewing and approving the code the would be enveloped in the software. Because the final code impacted our potential clients and this was certainly a unique package we were developing, I proposed putting together a focus panel of existing clients to discuss potential needs out of a new system. My senior leaders were very reluctant to do this as they didn't want any word getting out about the program in its infancy. Knowing that we really wanted their feedback to start the coding process, I worked with our sales staff to build a list of our most dedicated customers. Then, I approached out leadership with this group and they approved without reluctance. After putting together the focus panel and gathering their thoughts, we built a phenomenal program that exceeded all of our sales and performance expectations."

While your resume and your past experiences can easily show your interview that you have the technical abilities for this position with PagerDuty, your interviewer needs some insight on your problem solving skills. This question allows your interviewer a chance to see how you handle adversity by using resources available to you. In your answer, talk about your ability to think critically and leverage people and resources to the advantage of beating a roadblock in your work. Make sure that your answer provides an example of a project that ended in success.

"I know that a large part of my success in the software architecture field is due to my ability to work collaboratively with others and provide mentorship to those on my team. On a recent project, I faced a design engineer that was very rigid in their ways and was unable to conform with new requirements for a system we were designing. In one of our first planning meetings, it became very evident that he would be unwilling to change in his ways. Being a person that wants to talk things out before escalating things further, I invited him to my office to talk one on one. I used a very educational approach to explain why we would be using the process we would be and I encouraged his participation in that approach. He hesitantly agreed. As we moved from design phase to the implementation phase, the engineer went right back to his old way of doing things and not embracing our new process. Rather than upsetting the entire project time, I immediately approached the engineer with a your either on board the ship or off the ship approach. Rather quickly, he asked that his seat on the team be reassigned to another engineer. In doing that quickly, our project was back up and running with success."

Do you have experience working with different CASE tools? If so, what do you have experience with?

"In my current role, I regularly utilize both diagramming and web development tools. The diagram tools assist our software projects by outlining the system data and components in a graphical form for us and this saves us a great amount of time while also being very reliable. The web development tools greatly help me visualize site changes that I am making because I don't have a deep background in web development. If hired for this position, I'd look forward to learning other CASE tools for prototyping, quality assurance and maintenance."

The world of software engineering has greatly benefited from advancements in computer aided software engineering tools. Because PagerDuty is at the forefront of the industry, your interviewer will be looking to hear which tools you have experience with. Make sure not to concern yourself with providing a correct answer here, but rather focus on your flexibility to learn new aides when needed while explaining what you have experience with.

"During my career and in my experience with CASE tools, most of my experience is in the lower CASE elements that focus on coding and testing the software after initial development. CASE tools have certainly made life as a software engineer more efficient and effective and I'd look forward to learn any new CASE tools if hired for this position here at PagerDuty."

Would you say that you are a goal oriented on the job? What would I be able to do as your manager to help you achieve your goals if hired here at PagerDuty?

"I would definitely say that I am goal oriented on the job in wanting to contribute any way that I can to the overall benefit of the organization. In my current organization, our leadership focuses on overall sales numbers at the end of the year. To help achieve these goals, our department creates our own goals to help achieve the sales numbers needed to succeed. Last year, one of those goals was to be as creative as possible in our user experience design processes. With the launch of an exciting new app midyear, sales numbers skyrocketed and our department was instrumental in that. For me, it was important that we determined our goals as a team with the final stamp of approval from our manager. While this style of management really helped motivate me, I can thrive under any management style as long as expectations and goals for my work are clearly set."

At the heart of this question lies your interviewers desire to see what motivates you as a potential employee at PagerDuty. Make it clear to your interviewer that you certainly are motivated by on the job goals and do this by using an example of a time where you were motivated by and achieved a goal. Then, think deeply about the type of manager that you like to work for in terms of goal setting and helping our achieve your goals. Let your interviewer know what type of management styles you appreciate the most while being open to any style.

"For me, my day to day work is much more meaningful when I have goals to work for. In my current role, we have set timelines for our projects and this helps lay the framework for our goals. If hired for this position, my expectations of you as my manager would be to have goals clearly defined and a supportive atmosphere to be provided to work within."

If hired here at PagerDuty to develop iOS and Android software, when would you use a fragment rather than an activity?

"As a best practice in my development of Android apps in the past, activities are really the complete screen that a user experiences as part of the app. Fragments are really small sub activities that take place within the activity. Because fragments within an app have their own life cycle and receive their own input events within the app, there are specific times where fragments make the most sense to use in development. In my experience, I always use fragments when the app is working with UI components that are going to be uses across multiple activities within the app. As well, fragments have also served very well when using swipe views within the app."

In the development of apps for both iOS and Android, using code to create an activity versus a fragment is a highly debated topic to this day. For this question, your interviewer is looking to hear that you understand what the differences between the two are and when you feel that using a fragment is the proper direction to go. Make sure to speak to the high level overview of what an activity does to an app versus fragments.

"In the past year, I honestly don't recall designing a new app that ran solely on an activity alone. The fragments are almost necessary today to bring life to an app. I use retained fragments to persist across activity restarts within the app and this helps make a user friendly experience for our end users."

What SDLC models are you familiar in working with?

"During my training in software engineering and in my early career, the waterfall model was the standard. In this model, each phase of the development process happens in a set order and projects using this model are easily managed. But over time, as the development projects that I have led have become more complicated and intricate, I have implemented the spiral model. This model has allowed the ability of end users to give feedback early on and often during development and helps to build a more customized product to our customers."

As a software engineer, you are very familiar with the software development life cycle. For this question, your interviewer is looking to hear what models you have worked on in the past. While there isn't necessarily a right or wrong answer to this question, try to show your flexibility to working with different SDLC models by bringing up your past experiences. Then, show you have knowledge of different models like the waterfall model or agile model. It is also a good idea to use this question as an opportunity for you to learn more about PagerDuty by asking your interviewer which model they work off of.

"In my current position with XYZ Company, my department utilizes the agile model in development life cycle. Since our products are so tailored to the needs of our customers, we get a working product very early on in the process and then I work hand in hand with customers to fine tune the software moving forward. It is a very effective model that has built a great reputation for our software among customers. I also have familiarity working with the iterative model and it has similar advantages to the agile model. If I were hired here at PagerDuty, can you expand on what models you use here in your software development life cycle?"

We seek to hire highly ambitious people. Where would you like your career with PagerDuty take you?

"One of the reasons I was so excited to interview with PagerDuty is because of the endless growth opportunities you appear to offer your high performing employees. My biggest ambition is to be awarded a management role in the next 3-5 years."

Have you researched PagerDuty enough to know how their internal hierarchy works? Do they have a variety of departments and management levels, offering you choices when it comes to carving out your career path? Talk to the interviewer about your career ambitions specifically related to this role and their organization.

"What interests me most about your company is that there are so many options when it comes to career growth. Ideally, I would like to earn my way into a team lead role, then a division manager position in the digital management department. Eventually, a CDO (Chief Data Officer) level role would be ideal. Of course, I understand that this will take many years of dedication and hard work."

Here at PagerDuty, we strive for continuous delivery and continuous deployment with our software. Are you familiar with these processes in your current work?

"In my current role, we utilize a 100% continuous deployment process with our end users when we role out new changes to existing software. We use automated testing in our process to validate that code changes are correct and able to be deployed without issue. Once validated, changes are automatically rolled out to our end users. Having once utilized a continuous delivery system, I am very appreciative of working in an environment utilizing continuous deployment as it negates any need for human intervention in the roll out."

In the industries that PagerDuty works in, updates to software are vital to end users for them to stay at the forefront of their business. To ensure that updates happen as quick and smoothly as possible, PagerDuty utilizes continuous delivery and continuous deployment for their customers. For this question, talk about what you know about these processes as a software architect, why they are important and what experience you have with them.

"In my current position, we've slowly grown from a continuous integration process to a continuous delivery process. I love the automated testing process when we are looking at rolling out new changes to existing software and my role as the architect for our projects puts me in the drivers seat for sending out these changes. If hired for this role here at PagerDuty, I'd be very intrigued at learning and working with continuous deployment practices as well."

PagerDuty Interview Questions

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1. In designing Android software, what is your experience using parcelable versus serializable within an app?
2. If you can, please provide your thoughts on the function of managed object context in developing iOS apps and software.
3. PagerDuty uses business intelligence tools to improve sales performance. With which BI tools are you most familiar?
4. At PagerDuty we take pride in our ability to stay one step ahead of our competitors. How will you contribute to this trend?
5. If hired here at PagerDuty, what do you feel would be the biggest hurdle for you to overcome from the start?
6. How do you ensure that you have a healthy work-life balance in your career?
7. At PagerDuty, we rely on a full team effort to deliver top quality products to our customers. Tell me about a time that you worked well as part of a team. Are you comfortable in a similar role here?
8. Our implementation consultants here at PagerDuty often face conflicts with our customers while onsite during implementations. What interpersonal skills do you use to handle conflicts with clients?
9. What would you say is your top non-technical skill that will help you succeed in this role here at PagerDuty?
10. Discuss a couple of software sales techniques. Which sales technique do you think is most effective for PagerDuty, and why?
11. If hired for this position here at PagerDuty, would you be comfortable handling overall project manager responsibilities for new software development?
12. What is one unique personality trait you possess that would help you be successful in this role with PagerDuty?
13. What do you feel is one of the top issues that is faced by data engineers today?
14. As the onsite consultant for our clients here at PagerDuty, you may be privy to confidential information or data. How can we ensure that you will hold client data security in the highest confidence?
15. What do you know about our products and how do you think you'll be able to handle a support role surrounding them?
16. As a consultant with PagerDuty, your role will be vital in gather information from our customers in building new technology for them. What would be your goals in an initial consultation with a new or existing client?
17. How would you handle a situation where a colleague was being very difficult to work with?
18. How do you stay organized and on track when working on multiple projects or duties at the same time?
19. In a technical support role here at PagerDuty, we expect that you would be able to bring great customer service skills to the role. Describe your customer service philosophy in the support that you would provide.
20. If you were asked to review a colleague's code that they had written, what key things would you look for?
21. Talk about a recent successful project that you worked on that required you to navigate some troubled waters during the project. What were the roadblocks and how did you overcome them?
22. Do you have experience working with different CASE tools? If so, what do you have experience with?
23. Would you say that you are a goal oriented on the job? What would I be able to do as your manager to help you achieve your goals if hired here at PagerDuty?
24. If hired here at PagerDuty to develop iOS and Android software, when would you use a fragment rather than an activity?
25. What SDLC models are you familiar in working with?
26. We seek to hire highly ambitious people. Where would you like your career with PagerDuty take you?
27. Here at PagerDuty, we strive for continuous delivery and continuous deployment with our software. Are you familiar with these processes in your current work?

PagerDuty Interview Questions

1. In designing Android software, what is your experience using parcelable versus serializable within an app?

2. If you can, please provide your thoughts on the function of managed object context in developing iOS apps and software.

3. PagerDuty uses business intelligence tools to improve sales performance. With which BI tools are you most familiar?

4. At PagerDuty we take pride in our ability to stay one step ahead of our competitors. How will you contribute to this trend?

5. If hired here at PagerDuty, what do you feel would be the biggest hurdle for you to overcome from the start?

6. How do you ensure that you have a healthy work-life balance in your career?

7. At PagerDuty, we rely on a full team effort to deliver top quality products to our customers. Tell me about a time that you worked well as part of a team. Are you comfortable in a similar role here?

8. Our implementation consultants here at PagerDuty often face conflicts with our customers while onsite during implementations. What interpersonal skills do you use to handle conflicts with clients?

9. What would you say is your top non-technical skill that will help you succeed in this role here at PagerDuty?

10. Discuss a couple of software sales techniques. Which sales technique do you think is most effective for PagerDuty, and why?

11. If hired for this position here at PagerDuty, would you be comfortable handling overall project manager responsibilities for new software development?

12. What is one unique personality trait you possess that would help you be successful in this role with PagerDuty?

13. What do you feel is one of the top issues that is faced by data engineers today?

14. As the onsite consultant for our clients here at PagerDuty, you may be privy to confidential information or data. How can we ensure that you will hold client data security in the highest confidence?

15. What do you know about our products and how do you think you'll be able to handle a support role surrounding them?

16. As a consultant with PagerDuty, your role will be vital in gather information from our customers in building new technology for them. What would be your goals in an initial consultation with a new or existing client?

17. How would you handle a situation where a colleague was being very difficult to work with?

18. How do you stay organized and on track when working on multiple projects or duties at the same time?

19. In a technical support role here at PagerDuty, we expect that you would be able to bring great customer service skills to the role. Describe your customer service philosophy in the support that you would provide.

20. If you were asked to review a colleague's code that they had written, what key things would you look for?

21. Talk about a recent successful project that you worked on that required you to navigate some troubled waters during the project. What were the roadblocks and how did you overcome them?

22. Do you have experience working with different CASE tools? If so, what do you have experience with?

23. Would you say that you are a goal oriented on the job? What would I be able to do as your manager to help you achieve your goals if hired here at PagerDuty?

24. If hired here at PagerDuty to develop iOS and Android software, when would you use a fragment rather than an activity?

25. What SDLC models are you familiar in working with?

26. We seek to hire highly ambitious people. Where would you like your career with PagerDuty take you?

27. Here at PagerDuty, we strive for continuous delivery and continuous deployment with our software. Are you familiar with these processes in your current work?