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Olive Garden Interview Questions

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Olive Garden is headquartered in Orange County, FL. The company has been in operation since 1982. Olive Garden is a publicly traded company, trading under the symbol DRI. Read about the company culture, corporate mission, and discover any job openings at Olive Garden, by visiting their Career Page. If you need help finding more information about Olive Garden, visit their Website.

Olive Garden Interview Questions

2 of 19

How would you help us improve declining sales at Olive Garden?

User Submitted Interview Answers

1.
I would focus on great customer service and building relationships with all of our customers.
 
2.
By bringing in a friendly, speedy service.
 
3.
Great customer service speak highly of company.
 
4.
I would help by promoting the specials that the restaurant has to family and friends, hopefully that will get people overflowing through the door.
 
5.
I would follow the directions of my manager.
 
6.
Tell friends and family about olive garden, tell customers about some of the great dishes served here and always ask if they would like to see the desert meu.
 
7.
I would make sure I was very friendly to the customers so they seem pleased and would want to come back.
 
8.
I would advertise to my friends and family the great food.
 
9.
By getting customers to buy drinks and desserts. And showing them friendliness.
 
10.
By giving each guest the best experience I, myself, can provide them with.
 

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Question
#3 of 19

Why do you think people want to come to Olive Garden to eat?

User Submitted Interview Answers

1.
They want great customer service, a rustic Italian-style atmosphere, and fine Italian cuisine. Not to mention the to-die-for breadsticks.
 
2.
They want to have a great experience and eat delicious food.
 
3.
I think people come to olive garden to eat because the quality and freshness of the food, and also the friendly customer service.
 
4.
The food at Olive Garden is delicious. The people that work there are very friendly and its an upscale restaurant.
 
5.
The food at Olive Garden is delicious. The employees that work there are friendly and its an upscale restaurant.
 
6.
It is a fun and entertainment place to eat what serves great Italian food.
 
7.
Olive garden is very welcoming and appealing. The food is great the, excellent service and the staff does everything to better a customers experinece.
 
8.
I believe they want to come to olive garden because of the friendly vibe it gives off as well as the great food that is served.
 
9.
I think people come to Olive Garden for the excellent food, warm environment and personalities, and the hospitality.
 
10.
I think people want to come here because they know that they will get excellent customer service, and of course delicious homemade Italian dishes.
 

Question
#4 of 19

What is your favorite dish from Olive Garden?

User Submitted Interview Answers

1.
Well its not a dish , but let me start by saying i loooove the breadsticks. But my favorite dish would have to be the lasagna , its always been one of my favorite foods, and olive garden makes it the best.
 
2.
That's the hardest thing you've asked yet. I love the tour of Itialy and the chicken marsla!
 
3.
Grilled Chicken Flatbread.
 
4.
Shrimp alfredo.
 
5.
Stuffed Chicken Marsala.
 
6.
My favorate dish is the stuffed chicken marsala it has an elegent and bold sensational taste to it and every bight is delicious.
 
7.
Your chicken alfredo is the best ive had at any italian restaurant before and your. breadsticks are to die for.
 
8.
Chicken scampi.
 
9.
Chicken alfredo.
 
10.
Steak Toscano.
 

Interviews at Olive Garden

Question
#5 of 19

How long do you foresee yourself working at Olive Garden?

User Submitted Interview Answers

1.
Well i hope to make my way up in the company so i'm thinking a very long time.
 
2.
I would love to make olive Garden a career because i love being around people and being a people pleaser.
 
3.
I plan on working at Olive garden for a long time.
 
4.
I plan to work at olive garden for as long as possible, to help get me through school.
 
5.
I see myself working here as long as possible. I've been looking for a job for a while now, and this just seems like such a perfect opportunity because it is close to home and I have really been looking to getting a job at a restraunt!
 
6.
I plan to work here as long as possible to help me get through school.
 
7.
For a long time.
 
8.
For a long time. Im a sophomore in highschool so the rest of highschool and into college.
 
9.
I foresee me making the olive garden a life time career! I hope to exceed to more opportunitys in the future!
 
10.
For a long time.
 

Question
#6 of 19

How many orders can you memorize at once?

User Submitted Interview Answers

1.
5.
 
2.
5 orders at once.
 
3.
I always write everything down just so their is no forgetting!
 
4.
I could probably memorize about 4-5 different orders.
 
5.
I am not sure because this would be my first job but I have a very good memory so I think id memorize a lot.
 
6.
When it comes to what people order, I am able to remember a lot of orders for some reason.
 
7.
About 2 it's best to write it down anyway though.
 
8.
Eight million.
 
9.
2,its better to write it down so there is no forgetting.
 
10.
Quite a few depending how detailed they are such as substitutions.
 

Olive Garden

Darden Restaurants, Inc. (Darden) operates full-service restaurant. As of May 30, 2010, the Company operated through subsidiaries 1,824 restaurants in the United States and Canada. As of May 30, 2010, it operated 1,790 restaurantsin 49 states (excluding Alaska), including 666 Red Lobster, 717 Olive Garden, 331 LongHorn Steakhouse, 40 The Capital Grille, 25 Bahama Breeze and 11 Seasons 52 restaurants in United States. As of May 30, 2010, it operated 34 restaurants, including 28 Red Lobster and six Olive Garden restaurants in Canada. Through s...

Question
#7 of 19

How do you deal with customer complaints?

User Submitted Interview Answers

1.
When a customer complains I do my absolute best to listen attentively to whatever issue they are having in order to solve the problem as quickly and efficiently as possible. I want the customer to feel as though I am there for them and to have an overall wonderful experience.
 
2.
You listen to what they have to say, the customer is always right so never lose your cool and always fix the problem to the best of your ability.
 
3.
Appologies and understand where they are coming from and ask what what can do to make them feel better. a free meal will do it.
 
4.
I firmly believe in the importance of letting the customer be right. In order to build loyalty a company needs to be able to adhere to all customer needs, so i would apologize for any inconveniences and ask what i could do to make it a more pleasant experience
 
5.
To deal with a customer complaint i would ask the customer what i can do to fix and make the problem better.
 
6.
Take care of them alone if possible, or get a manager if it is out of my hands.
 
7.
I apologize and try to fix the problem to the best of my ability. If I can solve the problem I would ask the customer if he/she would like to speak with a manager. Then follow their request.
 
8.
Be sincere and be calm..... adress the issue directly with the customer about their complaint.
 
9.
I would listen to their complaint, sincerely apologize for the problem, and tell them that i will fix it right away.
 
10.
Always stay calm and help them to the very best of your ability.
 

Olive Garden Pros

1. The pros of me working at olive garden would be that i would be in a proffessional work enviroment around lots of friendly people. March 1st, 2012

2. The pros for working at Olive Garden is you realy get to interact and make peoples day March 9th, 2012

3. You're surrounded by a great atmosphere as well as great food March 15th, 2012

Question
#8 of 19

Tell me about your last serving position.

User Submitted Interview Answers

1.
Ive never had a serving position.
 
2.
This happens to be my first time as a server to be honest but where better to serve great quality italian dishes than olive garden.
 
3.
Well, it was at a pizza place, usually pretty busy and was a nice place to work, I worked many positions at my last job so I am good at multitasking when needed.
 
4.
It was awesome and quite an experience to serve people with delight and pleasure.
 
5.
My last serving position was at a luncheonette were I waited on five tables at a time. We served breakfast and lunch. It wasn't a high traffic place but it was always packed.
 
6.
It was awesome and quite an experience to serve with delight and pleasure.
 
7.
It was quite an experience to serve people with delight and pleasure.
 
8.
I have never had a serving position but i am looking towards serving.
 
9.
It was awesome and quite an experince. to serve people with a delight and pleasure.
 
10.
I served at a small town diner and worked at subway as a sandwich artist. It was a good place to work but not exactly the type of long term position I saw my self in.
 

Question
#9 of 19

What are your favorite restaurants?

User Submitted Interview Answers

1.
Olive Garden, Red Lobster.
 
2.
My absoulute Favorate restraunt in Long Horn Steak house and olive garden because of there award winning bread sticks and italian hospitality.
 
3.
Olive garden, red lobster and buffalo wild wings.
 
4.
Olive Garden, TGIF, Yard House, the Elephant Bar, Red Lobster.
 
5.
Olive garden, red lobster and dennys resturant.
 
6.
why do you want to be a server?
 
7.
Olive garden.
 
8.
Olive garden.
 
9.
I personally enjoy Subway because it right down the street from my house, it is quite convenient when children can choose their own toppings!
 
10.
I love olive garden,applesbees,ryans
 

Question
#10 of 19

Tell me about a time that frustrated you at your last restaurant?

User Submitted Interview Answers

1.
Well its easy to be frustrated about situatioins such as food coming out late,not liking the menu item etc. but you have to stay calm and fix the problem in the best manor possible.
 
2.
I have not worked at a restaurant before.
 
3.
Ive never worked at a restraunt before, at my previous job ive been frustrated but i never show my frustration, i just overcome it witha smile.
 
4.
I hardly show my frustration at work because i knew what i was in for from the start.
 
5.
I have actually never worked in a restaurant before, but I have been a stay at home mom for 13 years, and let me tell you I know frustration of your children not eating their food.
 
6.
Ive never worked ina restaurant before but on my cheer team this year for school we had a captain who got special treatment and didnt act like a captain but instead of letting it get me down i just moved on and realized there was nothing i could change except for my attitude on the situation.
 
7.
In one experience we had a dinner rush for about 3 hours of hard pounding crowds no letting up! And I was doing my job as a server but we had a very small family owned restaraunt and we ran out of dishes so I had to manage doing a ton of dishes on top of a dish washer machine breaking and also try and keep up with all my tables and ringing up their bills. It got to a point of frustration but I simply pushed through it and was smiling the entire time.
 
8.
I try not to show my frustrations at work,I think you should keep them separate so you can focus on your duties.
 
9.
Well i have never worked at one before this is my first one.
 
10.
Yes, I have an excellent work ethic and believe if you are not early, you are late.
 

Question
#11 of 19

Why do you want a job at Olive Garden?

User Submitted Interview Answers

1.
i like working around friendly people and want to work in a more professional place
 
2.
I would like a job hear because i think it would be the most realistic job for me i will get to interact and make others have an amazing day.
 
3.
I want a job at Olive Garden because its a place I enjoy eating at. Therefore, i think it would help for me to give others the great experience of eating here also.
 
4.
Since my major for college is in sociology it will help me enhance my intepersonal skills and i love working with people.
 
5.
I believe that this job will open up many new exciting opportunities for me. It will give me the chance to meet new people and work in a different environment where I can work on my communication and hospitality skills.
 
6.
I am looking for a permanent place to call home in the career category, some place to jump start my career. This is where I plan to hang my retirement hat.
 
7.
Like i said, it is a comfortable enironment that is warm and cozy. the food is fantastic and the staff has always been great!
 
8.
I would love to work and a very professional, classy, and friendly environment where I can interact with people as thy walk in and make them feel welcome.
 
9.
It has a great atmosphere here and I enjoying working with people.
 
10.
I would like to work here at Olive Garden because I love meeting new people and I enjoy interacting with other directly. I also love the idea of always having something to do.
 

Question
#12 of 19

How many hours do you expect a week?

User Submitted Interview Answers

1.
I am expecting at least 20 hours a week, but am very interested in working as many hours as I am allowed.
 
2.
I would except to work 30 hours or more depending on the restaurants needs.
 
3.
With also being in school, I would like to work around 20 hours per week.
 
4.
40 hours all more or when ever i'm needed.
 
5.
Probably around 20-35.
 
6.
40 hours.
 
7.
As many as you can give me.
 
8.
I expect to work at least 20 hours a week.
 
9.
I would prefer 40 hours a week and whenever needed.
 
10.
As many as i can which the company will allow.
 

Question
#13 of 19

How does Italian food rank to you?

User Submitted Interview Answers

1.
I absolutely love italian food. Lasagna, Pasta, Pizza, Garli, I love it all!
 
2.
I come from an Italian family, so I grew up with Italian food. It reminds me of home and is actually my favourite kind of food. I come to Olive Garden every year on my birthday.
 
3.
Italian food ranks high in my book. Id say the number one spot because Italian food is more than just the actual tastiness of the food, it is about the experience. When I think of Italian food I think of hospitality. A complete dining experience accompanied by the most delicious foods with the freshest ingredients.
 
4.
I love Italian food really. So I'll rank it in my top 5
 
5.
Its A tie for 1 along with Hispanic food. I love them equally, but Italian has that something that just makes you feel full when you smell it, its heavenly taste just envelops your senses an makes you want to indulge in a big bowl of pasta.
 
6.
It ranks among one of the best types of food with all of its complex flavors.
 
7.
I come from an italian heritage family so hospitality is number one! Italian food is always the best food because it is homemade,it taste great, and everyone loves Italian!!
 
8.
Italian food is probably my number one favorite food. I love garli. And italian food has plenty of it.
 
9.
Italian food happens to be one of my favorite dishes. I often cook an italian dish 3 to 4 times a week.
 
10.
Italian food is very high up in my appitite i eat a lot of italian food.
 

Question
#14 of 19

Are you a reliable person? Explain.

User Submitted Interview Answers

1.
I am a very reliable person, if I tell you that I am going to do something or am asked to do something it is in my personality to follow through to my word.
 
2.
Yes I am I like to have a schedule and be early to everything I have to go to and people are able to rely on me.
 
3.
Yes, I am a reliable person. I value time so I always make sure I arrive early to work. I would never miss a shift unless I am hospitalized. If I need off I would make sure I have coverage and if I can't find any I would go to work.
 
4.
I am a reliable person, I am always on time for work and never missed a day. If I need to miss a day is when I have a family emergency. I would find someone to cover my shift.
 
5.
Yes, I would like to say that I am very reliable. I always believe in doing a job right the first time and I am very persistent. I also would always make sure to be at work on time, stay late if they needed me to, fill in for someone else if I needed to, and make my managers aware well ahead of time if I had a job conflict or could not make it to my shift on a particular day.
 
6.
Yes i am a reliable person always on call and on time.
 
7.
Yes always on call and on time.
 
8.
Yes. I value my work so I always sure I arrive early to work.
 
9.
Yes i am very reliable, if i were to be scheduled for work or something school related that would always come first before friends or time off.
 
10.
Yes, because i always focuuse on my job to finish the job a.
 

Question
#15 of 19

What do you know about Olive Garden?

User Submitted Interview Answers

1.
The olive garden is a restraunt which takes pride in providing the true home made itailian dinner. they believe in hospitality and use only the freshest veggtibles for their food.
 
2.
I know that it is a very warm environment with wonderful food and a staff that seem to pride themselves on teamwork and communication.
 
3.
I know that they serve top notch Italian food at great prices.
 
4.
It is a great american Italian restaurant. It is best known for the fresh food it delivers in a family environment. It is known for good hospatility. It is subsidiary of darden restaurant inc.
 
5.
I am a reliable person since my position is depending on me. Customers are relying on me to assist them with a pleasant experience.
 
6.
That its a very nice italian resturant that people get to eat and have fun.
 
7.
I enjoy the atmosphere, it seems very upscale, and it feels to be a career step into management.
 
8.
i like working with people its a great opprutite form me and i wanna make a long carrer her
 
9.
I did some research and olive garden has great teAm member,the team members are classy, and always make you feel like your at home to make you have the best experience ever.
 
10.
I know it is a very warm environment and the hospitality is great.
 

Question
#16 of 19

Have you ever ate at the Olive Garden?

User Submitted Interview Answers

1.
No, but I've wanted to for the longest time.
 
2.
Yes, I have eaten at Olive Garden more than once, and have been satisfied each time.
 
3.
Yes I have. I enjoy eating at Olive Garden
 
4.
Tell me five characteristics about yourself
 
5.
Yes, i love the food.
 
6.
Yes i have on manay occasions.
 
7.
Yes many times.
 
8.
Yes, I love it.
 
9.
Yes, frequently with my family.
 
10.
All the time :)
 

Question
#17 of 19

how do you deal with costumer complaint

User Submitted Interview Answers

1.
Speak calm and softly and let them know you are sincere about their complaint. Handle it the best way you can or speak to a manager.
 
2.
First I would ask them what the problem is get details of the problem then work on solving it in a kind manner.
 
3.
I would ask them what i can do to make them happier and fix it to the best of my ability.
 
4.
parmesan chicken
 
5.
I ask the customer what i can do for them.
 
6.
I will do my best to listen to whatever issues there are and to fix the prolblem as quickly as possible.
 
7.
I do my absolut best to listen to whatever issues they are having in order to solve any prolblems as quickly as possible, i want them to know that i am here for them and to let them have a excellent dining experience.
 
8.
Stay pleasant and try to fix their complaint the best I can.
 
9.
I would do my best to listen attentively to whatever issue they are having and i would also try my est to solve the problem as quickly and effeciently as possible.
 
10.
I will make sure the customer happy agreeing with what they have to say and not complain, not argue against them.
 

Question
#18 of 19

What makes a great company to work for?

User Submitted Interview Answers

1.
Friendly, supportive team work all working towards providing amazing service for the customer.
 
2.
One that rewards hard work and success and promotes from within.
 
3.
Overall what I think makes a great company to work for, is a company that One enjoys going, which most likely means others enjoy it just as much as I do.
 
4.
I think that this company is perfect for me because its a perfect opportunity to work at a restaurant, I have been looking for a job for a while now and the location is great.
 
5.
Great hospitality, a nice welcoming place to take your whole family to, team work and leadership skills.
 
6.
The great friendly environment as well as hardworking employees that have great teamwork skills, not to mention the food.
 
7.
Friendly service, hospitality, and a good work envirnment.
 
8.
Good communication with managers and coworkers as well and good teamwork.
 
9.
Friendly environment, team work oriented staff, and the chance for advancement. Where customer satisfaction is the number one priority.
 
10.
When the company works for the best interests of guests as well as employee.
 

Question
#19 of 19

What would you tell a customer who has food allergies?

User Submitted Interview Answers

1.
I would ask what the food allergies were, ask what dishes they were interested in, then consult a cook to make sure that the particular dishes didn't contain anything that the customer was allergic to.
 
2.
I would ask them what there allergies are and what foods are free of those allergen triggers.
 
3.
I would offer them a list of alternative foods that they may be able to eat.
 
4.
I would ask what food allergies they have
 
5.
If a customer has food allergies i would suggest him or her to shy away from that dish.
 
6.
I would show them certain things on the menu and recommend some delicious dishes from them to try suiting to their needs.
 
7.
I would describe as much as I can about the items they were interested in ordering and verify that they can eat those items without any allergic reactions.
 
8.
I will tell them about other food options that we may have.
 
9.
I would ask them exactly what their allergies are and try to come to some compromise for a substitute of what they wanted.
 
10.
I would first ask if anyone has allergies and if so what are they. I would tell them a list of thing they can not order on the menu. Then I would continue taking their order.
 
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