1. Do you have any questions for me?
Yes .how do you like bing a olive gardens maneger.
What are this position's biggest challenges?
Yes, what kind of shifts are you looking to fill? How many hours a week is a typical work schedule like?
Are you flexible with scheduling?
Yes. How long has this company been around for.
2. Why do you think people want to come to Olive Garden to eat?
They want great customer service, a rustic Italian-style atmosphere, and fine Italian cuisine. Not to mention the to-die-for breadsticks.
They want to have a great experience and eat delicious food.
I think people come to olive garden to eat because the quality and freshness of the food, and also the friendly customer service.
The food at Olive Garden is delicious. The people that work there are very friendly and its an upscale restaurant.
The food at Olive Garden is delicious. The employees that work there are friendly and its an upscale restaurant.
3. How would you help us improve declining sales at Olive Garden?
I would focus on great customer service and building relationships with all of our customers.
By bringing in a friendly, speedy service.
I would help by promoting the specials that the restaurant has to family and friends, hopefully that will get people overflowing through the door.
Great customer service speak highly of company.
I would follow the directions of my manager.
4. What is your favorite dish from Olive Garden?
That's the hardest thing you've asked yet. I love the tour of Itialy and the chicken marsla!
Well its not a dish , but let me start by saying i loooove the breadsticks. But my favorite dish would have to be the lasagna , its always been one of my favorite foods, and olive garden makes it the best.
Grilled Chicken Flatbread.
Stuffed Chicken Marsala.
5. How long do you foresee yourself working at Olive Garden?
Well i hope to make my way up in the company so i'm thinking a very long time.
I would love to make olive Garden a career because i love being around people and being a people pleaser.
I plan on working at Olive garden for a long time.
I plan to work at olive garden for as long as possible, to help get me through school.
I see myself working here as long as possible. I've been looking for a job for a while now, and this just seems like such a perfect opportunity because it is close to home and I have really been looking to getting a job at a restraunt!
6. How many orders can you memorize at once?
5 orders at once.
I always write everything down just so their is no forgetting!
I could probably memorize about 4-5 different orders.
I am not sure because this would be my first job but I have a very good memory so I think id memorize a lot.
7. Tell me about your last serving position.
Well, it was at a pizza place, usually pretty busy and was a nice place to work, I worked many positions at my last job so I am good at multitasking when needed.
This happens to be my first time as a server to be honest but where better to serve great quality italian dishes than olive garden.
Ive never had a serving position.
It was awesome and quite an experience to serve people with delight and pleasure.
My last serving position was at a luncheonette were I waited on five tables at a time. We served breakfast and lunch. It wasn't a high traffic place but it was always packed.
8. How do you deal with customer complaints?
When a customer complains I do my absolute best to listen attentively to whatever issue they are having in order to solve the problem as quickly and efficiently as possible. I want the customer to feel as though I am there for them and to have an overall wonderful experience.
You listen to what they have to say, the customer is always right so never lose your cool and always fix the problem to the best of your ability.
I firmly believe in the importance of letting the customer be right. In order to build loyalty a company needs to be able to adhere to all customer needs, so i would apologize for any inconveniences and ask what i could do to make it a more pleasant experience
Appologies and understand where they are coming from and ask what what can do to make them feel better. a free meal will do it.
To deal with a customer complaint i would ask the customer what i can do to fix and make the problem better.
9. What are your favorite restaurants?
Olive Garden, Red Lobster.
My absoulute Favorate restraunt in Long Horn Steak house and olive garden because of there award winning bread sticks and italian hospitality.
Olive garden, red lobster and buffalo wild wings.
Olive Garden, TGIF, Yard House, the Elephant Bar, Red Lobster.
Olive garden, red lobster and dennys resturant.
10. Tell me about a time that frustrated you at your last restaurant?
Well its easy to be frustrated about situatioins such as food coming out late,not liking the menu item etc. but you have to stay calm and fix the problem in the best manor possible.
I have not worked at a restaurant before.
Ive never worked at a restraunt before, at my previous job ive been frustrated but i never show my frustration, i just overcome it witha smile.
I hardly show my frustration at work because i knew what i was in for from the start.
I have actually never worked in a restaurant before, but I have been a stay at home mom for 13 years, and let me tell you I know frustration of your children not eating their food.
11. Why do you want a job at Olive Garden?
I want a job at Olive Garden because its a place I enjoy eating at. Therefore, i think it would help for me to give others the great experience of eating here also.
i like working around friendly people and want to work in a more professional place
I would like a job hear because i think it would be the most realistic job for me i will get to interact and make others have an amazing day.
Since my major for college is in sociology it will help me enhance my intepersonal skills and i love working with people.
I believe that this job will open up many new exciting opportunities for me. It will give me the chance to meet new people and work in a different environment where I can work on my communication and hospitality skills.
12. How many hours do you expect a week?
With also being in school, I would like to work around 20 hours per week.
I am expecting at least 20 hours a week, but am very interested in working as many hours as I am allowed.
I would except to work 30 hours or more depending on the restaurants needs.
40 hours all more or when ever i'm needed.
Probably around 20-35.
13. How does Italian food rank to you?
I love Italian food really. So I'll rank it in my top 5
I absolutely love italian food. Lasagna, Pasta, Pizza, Garli, I love it all!
I come from an Italian family, so I grew up with Italian food. It reminds me of home and is actually my favourite kind of food. I come to Olive Garden every year on my birthday.
Italian food ranks high in my book. Id say the number one spot because Italian food is more than just the actual tastiness of the food, it is about the experience. When I think of Italian food I think of hospitality. A complete dining experience accompanied by the most delicious foods with the freshest ingredients.
Its A tie for 1 along with Hispanic food. I love them equally, but Italian has that something that just makes you feel full when you smell it, its heavenly taste just envelops your senses an makes you want to indulge in a big bowl of pasta.
14. Are you a reliable person? Explain.
I am a very reliable person, if I tell you that I am going to do something or am asked to do something it is in my personality to follow through to my word.
Yes I am I like to have a schedule and be early to everything I have to go to and people are able to rely on me.
Yes, I am a reliable person. I value time so I always make sure I arrive early to work. I would never miss a shift unless I am hospitalized. If I need off I would make sure I have coverage and if I can't find any I would go to work.
I am a reliable person, I am always on time for work and never missed a day. If I need to miss a day is when I have a family emergency. I would find someone to cover my shift.
Yes, I would like to say that I am very reliable. I always believe in doing a job right the first time and I am very persistent. I also would always make sure to be at work on time, stay late if they needed me to, fill in for someone else if I needed to, and make my managers aware well ahead of time if I had a job conflict or could not make it to my shift on a particular day.
15. What do you know about Olive Garden?
The olive garden is a restraunt which takes pride in providing the true home made itailian dinner. they believe in hospitality and use only the freshest veggtibles for their food.
I know that it is a very warm environment with wonderful food and a staff that seem to pride themselves on teamwork and communication.
I know that they serve top notch Italian food at great prices.
It is a great american Italian restaurant. It is best known for the fresh food it delivers in a family environment. It is known for good hospatility. It is subsidiary of darden restaurant inc.
I am a reliable person since my position is depending on me. Customers are relying on me to assist them with a pleasant experience.
16. Have you ever ate at the Olive Garden?
Yes I have. I enjoy eating at Olive Garden
No, but I've wanted to for the longest time.
Yes, I have eaten at Olive Garden more than once, and have been satisfied each time.
Tell me five characteristics about yourself
Yes, i love the food.
17. how do you deal with costumer complaint
Speak calm and softly and let them know you are sincere about their complaint. Handle it the best way you can or speak to a manager.
First I would ask them what the problem is get details of the problem then work on solving it in a kind manner.
I would ask them what i can do to make them happier and fix it to the best of my ability.
I ask the customer what i can do for them.
18. What makes a great company to work for?
Friendly, supportive team work all working towards providing amazing service for the customer.
One that rewards hard work and success and promotes from within.
Overall what I think makes a great company to work for, is a company that One enjoys going, which most likely means others enjoy it just as much as I do.
I think that this company is perfect for me because its a perfect opportunity to work at a restaurant, I have been looking for a job for a while now and the location is great.
Great hospitality, a nice welcoming place to take your whole family to, team work and leadership skills.
19. What would you tell a customer who has food allergies?
I would offer them a list of alternative foods that they may be able to eat.
I would ask what food allergies they have
I would ask what the food allergies were, ask what dishes they were interested in, then consult a cook to make sure that the particular dishes didn't contain anything that the customer was allergic to.
I would ask them what there allergies are and what foods are free of those allergen triggers.
If a customer has food allergies i would suggest him or her to shy away from that dish.