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Olive Garden Interview Questions
1. Do you have any questions for me?
Olive Garden is headquartered in Orange County, FL. The company has been in operation since 1982. Olive Garden is a publicly traded company, trading under the symbol DRI. Read about the company culture, corporate mission, and discover any job openings at Olive Garden, by visiting their Career Page. If you need help finding more information about Olive Garden, visit their Website.
Olive Garden Interview Questions
2 of 19
How would you help us improve declining sales at Olive Garden?
 
User Submitted Interview Answers
1.
By bringing in a friendly, speedy service.
 
2.
Great customer service speak highly of company.
 
3.
I would focus on great customer service and building relationships with all of our customers.
 
4.
I would do my best by encouraging both non and long time costumers how good our menu and specials.
 
5.
Have a senior discount day and doing the week have a discount buy one get one 50 % off day.
 
Question
3 of 19
Why do you think people want to come to Olive Garden to eat?
 
User Submitted Interview Answers
1.
They want great customer service, a rustic Italian-style atmosphere, and fine Italian cuisine. Not to mention the to-die-for breadsticks.
 
2.
To eat Italian food and be in a comfortable environment.
 
3.
Enjoy top notch Italian food in a casual relaxed atmosphere at great prices.
 
4.
Olive Garden has great food and amazing customer service.
 
5.
Unlimited soup salad and pasta deals, and great food.
 
Question
4 of 19
What is your favorite dish from Olive Garden?
 
User Submitted Interview Answers
1.
Well its not a dish , but let me start by saying i loooove the breadsticks. But my favorite dish would have to be the lasagna , its always been one of my favorite foods, and olive garden makes it the best.
 
2.
That's the hardest thing you've asked yet. I love the tour of Itialy and the chicken marsla!
 
3.
I;d have to say the Chicken Marsala or the Chicken Alfredo, both are so flavorful Its hard to pick that. My mom really enjoys the Gnocchi here as well.
 
4.
Steak Toscano.
 
5.
My favorite dish at Olive Garden is the Chicken Alfredo.
 
Question
5 of 19
How long do you foresee yourself working at Olive Garden?
 
User Submitted Interview Answers
1.
I would love to make olive Garden a career because i love being around people and being a people pleaser.
 
2.
I plan on working at Olive garden for a long time.
 
3.
Well i hope to make my way up in the company so i'm thinking a very long time.
 
4.
I plan to work at olive garden for as long as possible, to help get me through school.
 
5.
I see myself working here as long as possible. I've been looking for a job for a while now, and this just seems like such a perfect opportunity because it is close to home and I have really been looking to getting a job at a restraunt!
 
Question
6 of 19
How many orders can you memorize at once?
 
User Submitted Interview Answers
1.
5.
 
2.
5 orders at once.
 
3.
I could probably memorize about 4-5 different orders.
 
4.
I always write everything down just so their is no forgetting!
 
5.
I am not sure because this would be my first job but I have a very good memory so I think id memorize a lot.
 
Question
7 of 19
How do you deal with customer complaints?
 
User Submitted Interview Answers
1.
You listen to what they have to say, the customer is always right so never lose your cool and always fix the problem to the best of your ability.
 
2.
When a customer complains I do my absolute best to listen attentively to whatever issue they are having in order to solve the problem as quickly and efficiently as possible. I want the customer to feel as though I am there for them and to have an overall wonderful experience.
 
3.
Appologies and understand where they are coming from and ask what what can do to make them feel better. a free meal will do it.
 
4.
I firmly believe in the importance of letting the customer be right. In order to build loyalty a company needs to be able to adhere to all customer needs, so i would apologize for any inconveniences and ask what i could do to make it a more pleasant experience
 
5.
When approached with a complaint I usually take time to listen to what the customer is unhappy with and access how I could make their experience better as a whole. I would try and accomodate them with a better dining experience from that point on and try to diffuse the situation by offering something more for their experience.
 
Question
8 of 19
Tell me about your last serving position.
 
User Submitted Interview Answers
1.
Ive never had a serving position.
 
2.
This happens to be my first time as a server to be honest but where better to serve great quality italian dishes than olive garden.
 
3.
Well, it was at a pizza place, usually pretty busy and was a nice place to work, I worked many positions at my last job so I am good at multitasking when needed.
 
4.
It was awesome and quite an experience to serve people with delight and pleasure.
 
5.
I have never had a serving position but i am looking towards serving.
 
Question
9 of 19
What are your favorite restaurants?
 
User Submitted Interview Answers
1.
Olive garden, red lobster and buffalo wild wings.
 
2.
Olive Garden, Red Lobster.
 
3.
My absoulute Favorate restraunt in Long Horn Steak house and olive garden because of there award winning bread sticks and italian hospitality.
 
4.
Olive Garden, TGIF, Yard House, the Elephant Bar, Red Lobster.
 
5.
Olive garden, red lobster and dennys resturant.
 
Question
10 of 19
Tell me about a time that frustrated you at your last restaurant?
 
User Submitted Interview Answers
1.
Well its easy to be frustrated about situatioins such as food coming out late,not liking the menu item etc. but you have to stay calm and fix the problem in the best manor possible.
 
2.
I have not worked at a restaurant before.
 
3.
Ive never worked at a restraunt before, at my previous job ive been frustrated but i never show my frustration, i just overcome it witha smile.
 
4.
I hardly show my frustration at work because i knew what i was in for from the start.
 
5.
I have actually never worked in a restaurant before, but I have been a stay at home mom for 13 years, and let me tell you I know frustration of your children not eating their food.
 
Question
11 of 19
Why do you want a job at Olive Garden?
 
User Submitted Interview Answers
1.
i like working around friendly people and want to work in a more professional place
 
2.
Since my major for college is in sociology it will help me enhance my intepersonal skills and i love working with people.
 
3.
I would like a job hear because i think it would be the most realistic job for me i will get to interact and make others have an amazing day.
 
4.
I want a job at Olive Garden because its a place I enjoy eating at. Therefore, i think it would help for me to give others the great experience of eating here also.
 
5.
I believe that this job will open up many new exciting opportunities for me. It will give me the chance to meet new people and work in a different environment where I can work on my communication and hospitality skills.
 
Question
12 of 19
How many hours do you expect a week?
 
User Submitted Interview Answers
1.
I would except to work 30 hours or more depending on the restaurants needs.
 
2.
I am expecting at least 20 hours a week, but am very interested in working as many hours as I am allowed.
 
3.
With also being in school, I would like to work around 20 hours per week.
 
4.
40 hours all more or when ever i'm needed.
 
5.
Probably around 20-35.
 
Question
13 of 19
How does Italian food rank to you?
 
User Submitted Interview Answers
1.
I absolutely love italian food. Lasagna, Pasta, Pizza, Garli, I love it all!
 
2.
Italian food ranks high in my book. Id say the number one spot because Italian food is more than just the actual tastiness of the food, it is about the experience. When I think of Italian food I think of hospitality. A complete dining experience accompanied by the most delicious foods with the freshest ingredients.
 
3.
I come from an Italian family, so I grew up with Italian food. It reminds me of home and is actually my favourite kind of food. I come to Olive Garden every year on my birthday.
 
4.
I love Italian food really. So I'll rank it in my top 5
 
5.
Its A tie for 1 along with Hispanic food. I love them equally, but Italian has that something that just makes you feel full when you smell it, its heavenly taste just envelops your senses an makes you want to indulge in a big bowl of pasta.
 
Question
14 of 19
Are you a reliable person? Explain.
 
User Submitted Interview Answers
1.
I am a very reliable person, if I tell you that I am going to do something or am asked to do something it is in my personality to follow through to my word.
 
2.
Yes I am I like to have a schedule and be early to everything I have to go to and people are able to rely on me.
 
3.
Yes, I am a reliable person. I value time so I always make sure I arrive early to work. I would never miss a shift unless I am hospitalized. If I need off I would make sure I have coverage and if I can't find any I would go to work.
 
4.
I am a reliable person, I am always on time for work and never missed a day. If I need to miss a day is when I have a family emergency. I would find someone to cover my shift.
 
5.
Yes, I would like to say that I am very reliable. I always believe in doing a job right the first time and I am very persistent. I also would always make sure to be at work on time, stay late if they needed me to, fill in for someone else if I needed to, and make my managers aware well ahead of time if I had a job conflict or could not make it to my shift on a particular day.
 
Question
15 of 19
What do you know about Olive Garden?
 
User Submitted Interview Answers
1.
I know that it is a very warm environment with wonderful food and a staff that seem to pride themselves on teamwork and communication.
 
2.
It is a great american Italian restaurant. It is best known for the fresh food it delivers in a family environment. It is known for good hospatility. It is subsidiary of darden restaurant inc.
 
3.
The olive garden is a restraunt which takes pride in providing the true home made itailian dinner. they believe in hospitality and use only the freshest veggtibles for their food.
 
4.
I know that they serve top notch Italian food at great prices.
 
5.
I am a reliable person since my position is depending on me. Customers are relying on me to assist them with a pleasant experience.
 
Question
16 of 19
Have you ever ate at the Olive Garden?
 
User Submitted Interview Answers
1.
No, but I've wanted to for the longest time.
 
2.
Yes, I have eaten at Olive Garden more than once, and have been satisfied each time.
 
3.
Yes I have. I enjoy eating at Olive Garden
 
4.
Tell me five characteristics about yourself
 
5.
Yes I have and let me just say that their bread sticks are to die for.
 
Question
17 of 19
how do you deal with costumer complaint
 
User Submitted Interview Answers
1.
First I would ask them what the problem is get details of the problem then work on solving it in a kind manner.
 
2.
Speak calm and softly and let them know you are sincere about their complaint. Handle it the best way you can or speak to a manager.
 
3.
I would ask them what i can do to make them happier and fix it to the best of my ability.
 
4.
Listen to their complaint and figure out solutions for their needs.
 
5.
As I have said, I strive to always be saying "Yes!" to my customers. If a problem should arrise, I would do as much as possible on my own to remedy the situation calmly and courteously.
 
Question
18 of 19
What makes a great company to work for?
 
User Submitted Interview Answers
1.
Friendly, supportive team work all working towards providing amazing service for the customer.
 
2.
Communication and respect.
 
3.
Satisfying customer needs and focusing on the customer.
 
4.
It all starts with the environment, the way they are greeted and attended makes the customer come back, the workers and their hostility.
 
5.
Treating employees and guest with respect and career advancement.
 
Question
19 of 19
What would you tell a customer who has food allergies?
 
User Submitted Interview Answers
1.
I would ask them what there allergies are and what foods are free of those allergen triggers.
 
2.
I would ask what the food allergies were, ask what dishes they were interested in, then consult a cook to make sure that the particular dishes didn't contain anything that the customer was allergic to.
 
3.
I would offer them a list of alternative foods that they may be able to eat.
 
4.
I would ask what food allergies they have
 
5.
Make sure what every you eat read the ingreidents.
 
Contributing Author
Ryan Brown
Founder of Mockquestions.com


Author
Interviews at Olive Garden
Why work at Olive Garden?