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Top 15 Old Navy Interview Questions
1. Are you a trustworthy person?
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Old Navy is headquartered in San Francisco, CA. The company has been in operation since 1994. Old Navy is a publicly traded company, trading under the symbol GAP. Follow Old Navy on Twitter at @OldNavy. Read about the company culture, corporate mission, and discover any job openings at Old Navy, by visiting their Career Page. If you need help finding more information about Old Navy, visit their Website.
Old Navy Interview Questions
2 of 18
Do you often shop at Old Navy?
 
User Submitted Interview Answers
1.
Definately more than once a month.
 
2.
Yes, the clothes are my style and I love coming here with friends and family and helping pick out clothes for them too.
 
Question
3 of 18
Why do you like to shop at Old Navy?
 
User Submitted Interview Answers
1.
Because they accommodate for any and everyone.
 
2.
Old Navy has a variety of styles at great prices making it very appealing to shop at. Also, because Old Navy has clothes that fit any shape and size body, shopping here and finding great items that make me feel confident is easy!
 
Question
4 of 18
What are your favorite stores to shop at?
 
User Submitted Interview Answers
1.
TJ Maxx, Marshalls.
 
2.
I love Old Navy, but I also love Target and Kohls.
 
Question
5 of 18
Do you have any friends that work at Old Navy or in the Mall?
 
User Submitted Interview Answers
1.
Yes! I have a friend who works at Old Navy and she originally referred me to apply.
 
2.
No I do not.
 
Question
6 of 18
Are you a reliable person? Explain.
 
User Submitted Interview Answers
1.
Yes, I love the feeling of responsibility and never stop until the job is 100% complete.
 
2.
Yes, I take great pride in keeping my commitments. Being reliable helps everyone out and keeps people happy! Coming to work when scheduled and on time helps lift the work load and ease the stress of the work environment.
 
Question
7 of 18
Why do you believe you would make an excellent crew member at Old Navy?
 
User Submitted Interview Answers
1.
I am a very hard working energetic outgoing person, i love learning new things and interacting with customers with there needs and wants in purchasing anything.
 
2.
I believe I would be a excellent crew member at Old Navy because I'm a very hard worker, I always get things done through the end. I'm eager to learn new things and I love interacting with people. I also always have a positive attitude with everything I do.
 
Question
8 of 18
What sets Old Navy apart from different clothing stores?
 
User Submitted Interview Answers
1.
Its very family oriented and has bright, trendy, and inexpensive clothing available for all ages, genders, and sizes.
 
2.
They aren't as pricey and seem to be a very family oriented store than most stores you see.
 
Question
9 of 18
What do you know about Old Navy?
 
User Submitted Interview Answers
1.
I know it's owned by Gap Inc., which also owns Banana Republic. It was established in 1994 and named after a bar in Paris. I also know that I've been wearing Old Navy since I was a baby and I can always find something at Old Navy.
 
2.
I know Old Navy is owned by GAP and has approx. 1,040 clothing stores through out the US and Canada.
 
Question
10 of 18
Why do you want a job at Old Navy?
 
User Submitted Interview Answers
1.
Old Navy is a place that I would enjoy working at and would provide me with many opportunities. To me, the Old Navy experience would be all about providing for the customers and making sure that your number one priority is making them happy. If the customers are happy, then I am happy.
 
2.
I think any job in retail is a great opportunity because it gives you experience communicating with a variety of people. Old Navy seems like a fun and relaxed work environment.
 
Question
11 of 18
Are you comfortable talking to customers?
 
User Submitted Interview Answers
1.
Yes, I have always been an outgoing person and I have no problem conversing with customers, making them feel welcomed and help them with all their needs to leave them with a satisfying experience.
 
2.
WOrking with others has never been a big issue, and I look forward to meeting new people on a regular basis.
 
Question
12 of 18
What excites you the most about working for Old Navy?
 
User Submitted Interview Answers
1.
The atmosphere of Old Navy is so happy and because I like helping people, I think this job would be a perfect fit for me.
 
2.
The atmosphere. I feel like it would be a workplace setting, but I would still be able to have fun and be myself.
 
Question
13 of 18
Do you enjoy wearing Old Navy clothes?
 
User Submitted Interview Answers
1.
Yes, Old Navy clothes are colorful, inexpensive and are in sizes made for everyone.
 
2.
Yes I like the quality of Old Navy clothing and they are comfortable.
 
Question
14 of 18
Can you buy enough Old Navy clothes to wear on a regular basis if you work here?
 
User Submitted Interview Answers
1.
I already own a lot of Old Navy clothes to wear on a regular basis, but you can never have too many!
 
2.
I already have quite a few but if need be I will buy more.
 
Question
15 of 18
How many hours do you want to work at Old Navy?
 
User Submitted Interview Answers
1.
I would work part-time or full-time. 20-30 hours a week.
 
2.
I would like to be full time and I do welcome overtime.
 
Question
16 of 18
How would you handle an unruly customer?
 
User Submitted Interview Answers
1.
Listen. Build a rapport through empathy. Put myself in their shoes. Keep my voice low, even if the customer is getting louder and using profanity. Never get angry. Never take it personal. Speak only on the issue at hand. Let the customer know what to expect and be sure to follow through on any promises made. If all fails, call the supervisor.
 
2.
I would be very calm and help them in the best possible way that I could, making sure the issue is settled and they leave happy.
 
Question
17 of 18
Have you ever accidentally missed a shift at your last job?
 
User Submitted Interview Answers
1.
No I have never missed a shift in mu previous jobs. Every time I was not able to go was called for ahead of time or arranged with the manager.
 
2.
Yes I have, it was my second week at the job. I had never worked in retail before and no one ever told me that the schedule changes every week.
 
Question
18 of 18
Have you ever handled a cash register before?
 
User Submitted Interview Answers
1.
No I have not, I do not feel I am ready for that responsibility yet but I hope that working in Old Navy will enhance those skills and eventually prepare me for the cash register.
 
2.
No. But I hope that after gaining some experience I'll be able to handle one.
 
Contributing Author
Rachelle Enns
Recruiter
 
Author
Why work at Old Navy?
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