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Nu Skin Enterprises Interview
Questions

26 Questions and Answers by
Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.

Question 1 of 26

Why do you consider yourself a team player?

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Nu Skin Enterprises Interview Questions

  1. 1.

    Why do you consider yourself a team player?

      Working well on a team requires you to have solid interpersonal skills and self-awareness. Interpersonal skills help you to communicate and relate to others. Having the ability to empathize, listen and encourage others are all interpersonal skills. Some additional examples are showing respect, being proactive and creative. Many of your strengths may also contribute to your ability to work well in teams. Self-awareness means that you know yourself well enough to recognize some of your flaws and areas you can grow. You also know what motivates you and what your strengths are. Share a few of your best qualities that make you a team player.

      Rachelle's Answer #1

      "I recognize that there may be days where I need to perform duties outside of my usual job description to help out. For instance, in my current role, I may occasionally need to spend additional time mentoring and coaching new employees to ensure they fit in with the team. This responsibility creates a tighter timeline for my other important deadlines; however, I see that the end goal is to create a well-oiled machine and that cannot happen without everyone being equally trained."

      Rachelle's Answer #2

      "I have always considered myself a team player; I enjoy the interactions and positive energy a team environment creates. My favorite team environment was at my last beauty salon. The energy was incredible, and I believe the customers took notice. I hope to create the same environment here at Nu Skin Enterprises."

  2. 2.

    At Nu Skin Enterprises we have an important dress code for all employees. Are you willing to comply?

      Many organizations implement dress codes because they create a sense of unity for the customers. It also helps customers to find you when they need some help in-store. It is okay to ask about the dress code before you agree to it.

      Rachelle's Answer #1

      "I can understand why dress codes are significant for Nu Skin Enterprises. Can you tell me more about the dress code? I am happy to comply with any reasonable requirement when it comes to a dress code or uniform."

      Rachelle's Answer #2

      "In my current position, I wear a uniform. I am accustomed to this requirement and am happy to comply. I have seen your employees in their dress code, and I think it looks great!"

  3. 3.

    When have you worked amongst a diverse group of people?

      Are you accustomed to working with a very large or diverse team of individuals? Assure the interviewer that you can handle an environment that offers diversity.

      Rachelle's Answer #1

      "I have worked with diverse groups of people most of my career, including my time in University. I am most comfortable, and happy, in this type of environment because it offers a great learning opportunity."

      Rachelle's Answer #2

      "In my current company, we have a very diverse group of people that range in age, race, experience, gender, and more. I embrace it fully!"

  4. 4.

    Name your favourite Nu Skin Enterprises product and why it's your favourite.

      Researching Nu Skin Enterprises before your interview is incredibly important as you want to be prepared for questions such as this. The last thing that the interviewer wants to hear is that you have never used their product or service. Assure the interviewer that you have a personal interest in Nu Skin Enterprises products and services.

      Rachelle's Answer #1

      "I have a few favorite products from Nu Skin Enterprises; however, if I had to choose just one I would say that is it XYZ. This product smells amazing, and I love how luxurious it feels on my skin."

      Rachelle's Answer #2

      "If you have not used their products before: "I have heard many great things about Product ABC and saw from your website that it is a best seller. I look forward to giving it a shot!"

  5. 5.

    Would your former or current boss describe you as a worker who gladly goes the extra mile to complete their tasks?

      You can say that you will go the extra mile, but it's best to give a real-life example to the interviewer about a time when you did just that. Offer up your references as well and discuss with the interviewer what you feel your most recent employer would say about you.

      Rachelle's Answer #1

      "My former boss would describe me as an employee who goes the extra mile. In my most recent position, I was always available in my email, and many of my clients had my cell phone number just in case of an after-hours emergency. When you call my reference he will be happy to expand on that for you, I am sure."

      Rachelle's Answer #2

      "I am the type of person to spend extra time and care when it comes to task completion. I believe this is why I was promoted so quickly in my previous role."

  6. 6.

    Do you think honesty is always the best policy?

      Is honesty always the best policy? Talk to the interviewer about your thoughts on honesty in the workplace.

      Rachelle's Answer #1

      "Sometimes full disclosure can damage someone's self-esteem, and reality isn't always best expressed in full and can be self-indulgent based on the person's intention. In those instances, honesty isn't always the best policy."

      Rachelle's Answer #2

      "For the most part, I do believe that honesty is the best policy. Often, it is just a matter of how you communicate and deliver your message."

  7. 7.

    When have you had to shift your priorities in response to sudden changes?

      Have you been asked to change your priorities on a dime? How do you react to this kind of shift in priorities? Assure the interviewer that you can respond professionally when it comes to sudden changes.

      Rachelle's Answer #1

      "In my current role, our schedule is changed on a regular basis and always at short notice. I have been able to adapt very well to these frequent, sudden changes."

      Rachelle's Answer #2

      "I often switch from merchandising to customer service to employee training, all in an hour sometimes! I handle changes well but do understand that multitasking can come at the cost of productivity, so I do not seek out the changes. I do prefer to focus on my task at hand whenever possible."

  8. 8.

    At Nu Skin Enterprises we put a lot of effort into our branding. In your opinion, how do we stand out from our competitors?

      Since you are applying to work for Nu Skin Enterprises, chances are, you enjoy their products and services! Take this as an opportunity to compliment them on what they are doing right! Research their website for any recent news, accolades, or product launches. Be sure to comment on your findings.

      Rachelle's Answer #1

      "I was on the Nu Skin Enterprises website yesterday and saw on your 'Social Impact' page that your company financially supports female entrepreneurs. This effort is a great way to stand out from your competitors since the majority of your buyers are female. To empower your customers is a genius idea."

      Rachelle's Answer #2

      "I find your branding to stand out because it's clean and you boast recycled packaging which many consumers value these days."

  9. 9.

    We take customer service very seriously at Nu Skin Enterprises. If a customer wanted to return a makeup product that had been significantly used, what would you do?

      If you can research the return policy at Nu Skin Enterprises before your interview, it's a great idea to refer to their policies when answering this question. If you are responding strictly from instinct, be sure to think about what you would like to hear as a customer while keeping the profits of the company in mind. Affirm with the interviewer that you put a value on customer service.

      Rachelle's Answer #1

      "I agree that customer service is everything - especially in such a competitive industry. I know from being a customer at Nu Skin Enterprises that you will take a gently used product back in the first 30 days. I think that is fair. If a customer had used a significant amount of the product before returning, I think it would depend on the reason. For instance, if they had an allergic reaction vs. simply being bored of the color. I will always follow company policy and, if unsure, will call a manager for assistance."

      Rachelle's Answer #2

      "In this situation, I would follow your company policy and accept the return. From what I understand, Nu Skin Enterprises accepts returns, no questions asked, for the first 30 days."

  10. 10.

    The beauty industry is very competitive. Why do you want to work for Nu Skin Enterprises?

      Openly discuss with the interviewer why you want to work for Nu Skin Enterprises versus their competitors. Perhaps you have a friend who has worked at Nu Skin Enterprises, or it is your favorite place for all of your beauty needs. Keep your answer brief, and positive.

      Rachelle's Answer #1

      "I want to work for Nu Skin Enterprises because you have been my favorite place to shop for the past six years! I love your customer rewards program and the company culture is upbeat and enticing."

      Rachelle's Answer #2

      "In a competitive industry, I want to work for the best! I believe that Nu Skin Enterprises is the best because you care about the type of product you distribute and are well known for not testing on animals."

  11. 11.

    At Nu Skin Enterprises we seek to hire those who have a true passion for the beauty industry. How do you stay up to date on industry trends?

      Assure the interviewer that you have a genuine interest in this industry. Perhaps you follow a few beauty bloggers? Maybe you read specific magazines, or perhaps you even subscribe to the Nu Skin Enterprises newsletter for updates on new and unique products. Keep your answer brief and informative.

      Rachelle's Answer #1

      "I have a keen interest in the beauty industry. Some of the ways that I stay in touch with industry trends is by subscribing to the Nu Skin Enterprises newsletter and following The Beauty Blog online. I also follow a few great Instagram accounts."

      Rachelle's Answer #2

      "I stay up to date on industry trends through reading books, and continued education. Also, I have a mentor who has been in the beauty industry for quite some time. She helps me to stay up to date on new happenings in the industry."

  12. 12.

    At Nu Skin Enterprises we prefer to hire those with formal training in beauty, makeup, or other related fields. Walk me through your relative training.

      Your beauty related training may include formal courses or even on-the-job training. Likely this training is already listed on your resume; however, the interviewer would like for you to go into further detail. Be sure to express how your education will benefit Nu Skin Enterprises, should you be hired.

      If you have related education/training: "I attended CMC Makeup School in Texas. My specialty was SPFX makeup and body painting. This unique focus gives me an edge in the market because my creativity is tapped hugely. Also, CMC is one of the top beauty schools in the US so you can be assured that I come well trained."

      Rachelle's Answer #1

      "I attended CMC Makeup School in Texas. My specialty was SPFX makeup and body painting. This unique focus gives me an edge in the market because my creativity is tapped hugely. Also, CMC is one of the top beauty schools in the US so you can be assured that I come well trained."

      Rachelle's Answer #2

      "If you do not have the related education/training: "I do not have formal training in makeup and beauty; however, since I was a young teen, I would watch and try online makeup tutorials for hours a week. The beauty industry is a passion of mine that I have immersed myself in for years, so I do consider myself well trained and up to date on trends and techniques."

  13. 13.

    At Nu Skin Enterprises we always want our customers to feel valued and welcome. If a customer broke a product in-store before purchasing it, what would you do?

      The interviewer would like to know that you can handle awkward or uncomfortable customer service situations. If a customer were to break a product in-store would you make them feel bad or make them feel like it happens all the time and it's no big deal? Assure the interviewer that you can handle customer service situations like a pro!

      Rachelle's Answer #1

      "Breaking something in a store is an embarrassing moment for customers. If this happened, I would first make sure that the customer wasn't hurt. I would then arrange for clean-up and assure the customer that it happens more often than they think. I would then ask them if I could help them find the right product, so they don't bolt out of the store right away. I would try to turn the situation into a sale and a happy customer who is sure to return."

      Rachelle's Answer #2

      "I would be sure to follow your company policy for moments such as a customer breaking product. Accidents happen so my instinct would be to ensure they are not injured and then safely clean up the mess. How do you prefer situations like this to be handled?"

  14. 14.

    The hours at Nu Skin Enterprises can include evenings, weekends, holidays, and overtime. Do you have a flexible schedule?

      If there are restrictions on your schedule, this is a great time to discuss those with the interviewer. Be open and honest in regards to your availability.

      If you have no scheduling restrictions: "I do not have any restrictions in my schedule. I am happy to accept any hours and would appreciate any overtime as well."

      Rachelle's Answer #1

      "I do not have any restrictions in my schedule. I am happy to accept any hours and would appreciate any overtime as well."

      Rachelle's Answer #2

      "If you have scheduling restrictions: "I have school on Tuesdays and Thursdays from 8-4. I can work any other time though!"

  15. 15.

    We put great effort into being the best in our industry. In your opinion, what can Nu Skin Enterprises improve on?

      Be sure to keep your reply upbeat, non-critical, and finish with a positive remark. The interviewer is looking for some light insight from you. Certainly avoid a deep dive into what you think Nu Skin Enterprises is doing wrong.

      Rachelle's Answer #1

      "I think that your company branding and in-store culture is exciting and upbeat. However, when I went to your website, it didn't seem to be as enticing as I was expecting. If I could make any suggestion, I would recommend lightening the tone of your main page. I'd love for online visitors to have the same great experience as those who visit in person!"

      Rachelle's Answer #2

      "I have had great experiences with Nu Skin Enterprises so far and especially love reading your blog posts. My recommendation would be to post content more often. You have a very attentive audience, and I'm sure I'm not the only one who wants to read more!"

  16. 16.

    Tell me about your most recent visit to a Nu Skin Enterprises store. What was your experience like?

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  17. 17.

    When were you able to resolve a problem within work?

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  18. 18.

    What are your career aspirations beyond this job?

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  19. 19.

    How do you handle a situation where your supervisor does not properly communicate information to you?

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  20. 20.

    Outside of work, what type of creative activities do you like to pursue?

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  21. 21.

    Judging by your resume, you appear to be overqualified for this position. What would keep you here, if you were offered the position?

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  22. 22.

    Describe to me your ideal employer.

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  23. 23.

    What are your salary expectations?

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  24. 24.

    How do you feel about performance incentives?

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  25. 25.

    Are you applying for any other jobs?

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  26. 26.

    If you were the successful candidate, how much notice would you require to give your current employer?

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