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Notting Hill Housing Association Interview
Questions

26 Questions and Answers by
Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.

Question 1 of 26

This position is an entry level role. Where would you like to see your career with Notting Hill Housing Association take you?

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Notting Hill Housing Association Interview Questions

  1. 1.

    This position is an entry level role. Where would you like to see your career with Notting Hill Housing Association take you?

      Interviewing and hiring new employees is a time consuming and often costly venture for Notting Hill Housing Association. Assure the interviewer that you genuinely want to work for Notting Hill Housing Association by talking about the career growth that you anticipate.

      Rachelle's Answer #1

      "I saw on your website that you are hiring estimators. I would like to work my way into an estimator role with Notting Hill Housing Association once I have proven my capabilities and completed any required education."

      Rachelle's Answer #2

      "I would love the opportunity to stay with Notting Hill Housing Association for the long term; eventually growing into a management position. I see that many of your management level employees started in entry-level roles. I appreciate that you promote from within, whenever possible."

  2. 2.

    At Notting Hill Housing Association we do what we can to take environmentally friendly actions. Are you familiar with the U.S Green Building Council and their purpose?

      The interviewer would like to know that you are familiar with environmental standards and efforts when it comes to the building products and construction industry.

      If you are familiar with the U.S Green Building Council: "The U.S Green Building Council is a member-based community of businesses and professionals who are active in green based building initiatives. They are a great resource for the construction community in ways that we can be more environmentally conscious during our projects."

      Rachelle's Answer #1

      "The U.S Green Building Council is a member-based community of businesses and professionals who are active in green based building initiatives. They are a great resource for the construction community in ways that we can be more environmentally conscious during our projects."

      Rachelle's Answer #2

      "If you are not familiar with the U.S Green Building Council: "I have not had direct exposure with the U.S Green Building Council; however, it sounds as though they would be a great resource for those wishing to take greener initiatives in the building products and construction industry."

  3. 3.

    What feedback did you receive at your last job?

      Every manager has a different approach to giving feedback. Some prefer to save it for the performance review while others dish it out on the regular. Your response to feedback is much more important than the input itself. Even if it was negative, if you can take it as constructive criticism, you can improve yourself and your skills.

      Rachelle's Answer #1

      "My manager told me that I was spending too much time on the details of a project. I realized that I could be such a perfectionist that I lose track of time and hyper-focus on things that aren't that important. I'm learning to prioritize the steps I need to take and the tasks that need completion when working on a bigger project."

      Rachelle's Answer #2

      "Every performance review, in my previous position, was very positive. I like to achieve greatness in everything that I do, and my manager appreciated that."

  4. 4.

    At Notting Hill Housing Association we have many strong competitors. In your opinion, what sets us apart from the others?

      It is essential to research Notting Hill Housing Association before your interview so that you can fully understand why they are the top choice for your particular job search. Go to the Notting Hill Housing Association website and check out any recent news, press releases, announcements, or awards/accolades they have recently achieved. Keep your answer brief and decisive.

      Rachelle's Answer #1

      "What sets Notting Hill Housing Association apart from the others in your industry is the fact that you have won so many awards for environmental innovation as well as customer service. I would be proud to work here over any of your competitors. Notting Hill Housing Association is doing a great job!"

      Rachelle's Answer #2

      "Through my research on Notting Hill Housing Association I have found that you have the best online reviews and some very loyal customers. Notting Hill Housing Association has the strongest reviews on Google and Yelp, which is great to see!"

  5. 5.

    Where did you come across our job posting?

      The employer would like to know what methods you are using in your search and which job ad methods are working for them. You can expand your answer to include any other exposure you have had to Notting Hill Housing Association.

      Rachelle's Answer #1

      "I initially saw your job posting on LinkedIn, however; I have been exposed to your organization many times before through your radio commercials and advertisements on Facebook."

      Rachelle's Answer #2

      "I have had my eye on your organization for some time now and keep an auto-alert on Indeed for new job postings with Notting Hill Housing Association."

  6. 6.

    On a scale from 1 to 10, how honest are you?

      Do you feel that you are a sincere person or do you have room for growth? This question could be a tricky one as nobody is always 100% honest. Answer to the best of your ability and back your reply by speaking about your ethics.

      Rachelle's Answer #1

      "I would love to give myself a 10/10 for honesty but truthfully - nobody is 100% honest all of the time. I will give myself a nine because I always do my best to be as honest as possible."

      Rachelle's Answer #2

      "Honesty is fundamental to me, and I was raised to be a truthful person at all times. For this reason, I would rate myself as a 10/10 for honesty."

  7. 7.

    Looking at your resume, you've had a number of job changes, what would make me think that you will stay with Notting Hill Housing Association?

      Most hiring managers will consider more than two jobs in the past five years to be frequent movement. Take some time to explain your career progression to the interviewer. Be sure to avoid speaking poorly of any of your previous employers. This question is not the time to ramble on about how your former company did you wrong. The only appropriate answer is a short and sweet one.

      Rachelle's Answer #1

      "Leaving Company X was due to a merger, and my role was eliminated. Company Y was a seasonal role, and I am now looking for a new position because my contract with Company Z is complete this March."

      Rachelle's Answer #2

      "I have had a couple of positions in the past that I took too quickly, and should have researched further. I am much more selective in my job search this time. I appreciate what Notting Hill Housing Association stands for, and I see a long-term fit here."

  8. 8.

    How would you describe your written communication skills?

      Being a clear communicator, in written form, is a crucial skill to master. Have you taken any courses in communication and writing? Are you confident in your written communication skills? Talk to the interviewer about your written communication abilities and support your answer with a brief example or story.

      Rachelle's Answer #1

      "I would describe my written communication skills as very strong and would rate myself as a 9/10. I have always had a penchant for writing and have taken university courses related to communication, writing, and journalism."

      Rachelle's Answer #2

      "Although my written communication skills are strong, I am still working on improving them because I do find verbal communication to be a more natural skill. One way that I am improving my written communication skills is by spending more time crafting emails and other forms of written communication to my staff and clients."

  9. 9.

    If you could start your career over again, what direction would you take?

      A hiring manager will be able to tell a lot about your personality by learning about your other career interests. If you could do anything over, what would you do, and why?

      Rachelle's Answer #1

      "I certainly do not regret the direction I have taken my career; however, if I had to start over in a new direction completely I would likely pursue my Degree in Education and become a teacher. Both of my parents were teachers, and they seemed to have a very fulfilling career. I enjoy coaching and leading others so, any tasks in my current career that related to these skills, are very welcome."

      Rachelle's Answer #2

      "If I had to start my career over again, I would take the same direction! Working in this industry has been incredibly fulfilling for me, and I have zero regrets with the path my career has taken me."

  10. 10.

    At Notting Hill Housing Association our customers, vendors, manufacturers, and wholesalers are all important to us. How do you keep a healthy balance to ensure that everyone is happy?

      Balancing the needs of multiple parties can be a challenge. Discuss with the interviewer how you ensure that everyone involved in a project is feeling happy and listened to. Provide some information in regards to how your current position requires the same of you.

      Rachelle's Answer #1

      "In my current position I am tasked with anticipating the needs of our customers based on last years' trends. This approach means ensuring that our vendors keep us stocked - and at the price that our customers have come to expect. I find that the best way to keep a balance of satisfaction is by always being honest. When all parties maintain a healthy and realistic expectation, projects seem to run smoother."

      Rachelle's Answer #2

      "It certainly can be a juggling act to keep customers, vendors, manufacturers, and wholesalers happy...all at the same time! I know that situations come up and you cannot make all parties happy at the same time. With that said, my relationship with my customers always come first. I am kind and patient with our manufacturers and wholesalers because we need them too, but I am always clear with them on our project needs and deadlines."

  11. 11.

    What is LEED and how do you think it affects our day to day operations at Notting Hill Housing Association?

      Leadership in Energy and Environmental Design (LEED) is a must-know topic for anyone in the building products and construction industry. Take a moment to explain your understanding of LEED briefly and be sure to ask about the level of involvement Notting Hill Housing Association has with LEED initiatives.

      Rachelle's Answer #1

      "From my understanding, LEED is the largest green building certification program in the world. It has significantly changed the way companies build. I would think that the LEED, and other environmental building initiatives, would greatly affect your day to day operations with Notting Hill Housing Association. Do you find that these initiatives significantly affect your business?"

      Rachelle's Answer #2

      "Because I am new to this industry, I am likely not as familiar with LEED as you are. I have conducted some research and believe that LEED in an environmental based building initiative. Could you elaborate for me? I would love to learn more."

  12. 12.

    Notting Hill Housing Association has taken much care over the years to create healthy vendor relationships. How would you handle it if a vendor shorted you on inventory, resulting in a costly project delay?

      Show the interviewer that you can work proactively with vendors when it comes to fixing errors and managing inventory expectations. Display your ability to remain professional, yet firm.

      Rachelle's Answer #1

      "In my current position, I have strong relationships with my vendors. If it ever happens that inventory is short, they will usually go out of their way to source the product from another one of their contacts."

      Rachelle's Answer #2

      "If a vendor shorted me on inventory, which resulted in a project delay, I would be clear with them about the repercussions while, at the same time, giving them the wiggle room to work hard to fix the situation."

  13. 13.

    At Notting Hill Housing Association we treat each of our customers, and their projects, as a priority. What is your customer service philosophy?

      Your attitude towards customer service will reveal to the interviewer a lot about your work personality. What can Notting Hill Housing Association expect from you when it comes to your interactions with their customers?

      Rachelle's Answer #1

      "My customer service philosophy is that knowledge is power. The more I can inform my customers about the products available to them, the more educated their decisions are. This approach results in a better-finished product where everyone wins."

      Rachelle's Answer #2

      "My philosophy is to treat every single customer the same, regardless of the size of their project. Everyone should feel heard, and receive great service at all times."

  14. 14.

    Every step counts for a successful project so at Notting Hill Housing Association we prefer to hire those who come highly trained. Do you have any post-secondary education related to project management, or construction?

      Assure the interviewer that you come equipped with the knowledge level appropriate for this position. If you do not have a post-secondary education, then be sure to make a statement regarding your ability to perform the tasks required of you for this role with Notting Hill Housing Association.

      If you have project management or construction related post-secondary education: "I am PMP Certified from the Project Management Institute. In addition to this certification, I also possess a degree in Business Management from Strayer University. These education related successes have helped me to learn more about multitasking during complex projects, anticipate building product needs, and put safety at the forefront of a project."

      Rachelle's Answer #1

      "I am PMP Certified from the Project Management Institute. In addition to this certification, I also possess a degree in Business Management from Strayer University. These education related successes have helped me to learn more about multitasking during complex projects, anticipate building product needs, and put safety at the forefront of a project."

      Rachelle's Answer #2

      "If you do not have project management or construction related post-secondary education: "My formal education, related to building products and construction is limited; however, I bring 15 solid years' experience in the industry. My knowledge level is strong, and I am confident in my ability to surpass your expectations."

  15. 15.

    At Notting Hill Housing Association we use robust internal inventory management and project management systems. Do you have experience in SAP, Auto CAD, or Project Insight?

      Assure the interviewer that you have the technical skills and abilities required of you in this role. You may not have experience in the specific programs and software systems used at Notting Hill Housing Association but perhaps you have a general understanding of how they work. Briefly discuss the programs you have used in your recent positions and rate your level of expertise with each.

      Rachelle's Answer #1

      "I have used Program ABC for Inventory Management which I understand is similar to Project Insight. I am an intermediate user in SAP and also have about ten years' experience in Auto CAD. I am confident in my ability to learn your programs quickly as I consider myself to be a robust technical user."

      Rachelle's Answer #2

      "I am well versed in SAP, Auto CAD and Project Insight. I used SAP for approximately 12 years when I was with Company A. With Company B; I used Project Insight for about two years. I am more advanced with AutoCAD, having taken some college coursework in this program."

  16. 16.

    Tell me about a time at work when your integrity was challenged. How did you handle it?

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  17. 17.

    Do you have experience in corrective discipline and terminations?

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  18. 18.

    What kind of people do you enjoy working with?

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  19. 19.

    Tell me about your most significant work experience that relates to this position.

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  20. 20.

    When given an important assignment, how do you approach handling it?

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  21. 21.

    When have you taken an existing process and used your own creativity to make it better?

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  22. 22.

    How would you describe your personality?

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  23. 23.

    How do you handle conflict in the workplace?

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  24. 24.

    Give me an example of a time when you had to make a decision without all the information you needed.

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  25. 25.

    When were you able to resolve a problem within work?

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  26. 26.

    What is your current salary?

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