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North American Lighting Interview
Questions

26 Questions and Answers by Ryan Brown

Question 1 of 26

What are your salary expectations?

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North American Lighting Interview Questions

  1. 1.

    What are your salary expectations?

      The best way to discuss your salary expectations are to use your current earnings as an example. Be open, and honest. Transparency is the best choice when salary based questions arise.

      Ryan's Answer #1

      "Currently, I earn a base salary of $45,000 per year plus a potential 20% annual bonus. Last year my earnings were $52,000 and I would like to stay in the same range or slightly higher."

      Ryan's Answer #2

      "In my most recent position, I was earning $15/hour. Since then, I have taken additional automotive courses. I would like to earn at least $17/hour in my next position."

  2. 2.

    On a scale from 1 to 10, how honest are you?

      Do you feel that you are a very honest person or do you have room for growth? This could be a tricky question as nobody is always 100% honest. Answer to the best of your ability and back your reply by speaking about your personal ethics.

      Ryan's Answer #1

      "I would love to give myself a 10/10 for honesty but truthfully - nobody is 100% honest all of the time. I will give myself a 9 because I always do my best to be as honest as possible."

      Ryan's Answer #2

      "I was raised to be honest and sincere. Honesty is a value that is very important to me so I'd like to rank myself high on the honesty scale."

  3. 3.

    Judging by your resume, you appear to be overqualified for this position. What would keep you here, if you were offered the position?

      Sometimes, hiring an overqualified individual can mean that they will leave when a better opportunity arises. Talk to the interviewer about why this position would be satisfying for you, long term.

      Ryan's Answer #1

      "I do have more years' experience than what you have outlined in your job posting;however, there are aspects of this position that would be new and exciting for me as well."

      Ryan's Answer #2

      "I would really enjoy the exposure to more client development. that this position offers. Despite my level of experience, there would be much for me to learn here."

  4. 4.

    At North American Lighting we try very hard to get the best price on parts so that we can pass those savings on to our customers. Do you have strong negotiation skills? Have you ever negotiated price with a vendor?

      Negotiating the price of a part, or even the cost of shipping, can have a very positive impact on an organizations' bottom line. Display to the interviewer that you have an awareness of this practice and that you are comfortable in negotiations.

      Ryan's Answer #1

      "In my current position I will negotiate price and breaks on shipping all of the time. A few dollars here and there can make a huge difference in the end. The majority of negotiations that I have successfully completed were for bulk orders where the price per part was reduced by a small amount and free shipping was included."

      Ryan's Answer #2

      "I understand that negotiations are an important part of running a successful auto parts business. I am comfortable working in a client facing role where negotiations are required."

  5. 5.

    At North American Lighting we prefer to promote our staff internally. Do you have interest in a leadership or management role in the future?

      Talk to the interviewer about any ambitions you may have when it comes to career growth with North American Lighting, Inc.. Why do you feel this is a long term fit for you? Do you have plans of being promoted into a new position in a short amount of time?

      Ryan's Answer #1

      "I really like that you choose to promote your current staff before you go outside of the company to hire. I have some leadership experience in my current role and plan to prove my skills very quickly after being hired on here."

      Ryan's Answer #2

      "I am newer to my career so I haven't really given leadership and management a lot of thought but yes, I have to say that I would like to be further trained in a leadership role one day."

  6. 6.

    At North American Lighting we put a lot of focus on having the best inventory over our competitors. Have you ever made a suggestion on a product line or item?

      An engaged employee will notice when changes are required. They make recommendations and suggestions they feel will benefit the organization. Have you ever taken the lead by making a recommendation to your employer?

      Ryan's Answer #1

      "I made a recommendation last month that we try a new line of parts after one of our particular vendors shorted us on inventory. The vendor that I suggested was newer to the industry but their customer service was impressive and their pricing was more competitive. We gave them a shot and it worked out really well for us, resulting in cost savings and happier customers."

      Ryan's Answer #2

      "I often make small suggestions in the workplace. Minor tweaks here and there that will improve productivity. I prefer working in an environment where employee suggestions are welcomed."

  7. 7.

    Are you applying for any other jobs?

      It always puts a little bit of fire under the hiring manager if they are aware that you are actively looking for a new position. Briefly tell the interviewer about your search so far.

      Ryan's Answer #1

      "I am keeping an eye out for suitable positions. Although I am not in final stages with any other company, I am actively seeking a new position."

      Ryan's Answer #2

      "Although I am being selective, I am actively pursuing other similar opportunities. Do you have a time frame for when you would like to have this position filled?"

  8. 8.

    How many people did you supervise at your last position?

      Discuss with the interviewer your level of responsibility in your current position. If you have managed larger teams than you currently are, you can also discuss that particular role from your work history.

      Ryan's Answer #1

      "Currently, I am supervising 12 employees with an overall budget responsibility of $4M. In my role, prior to this one, I managed 23 employees but with a smaller portfolio of $2MM. I am able to handle a large range of employees."

      Ryan's Answer #2

      "This position would be my first official leadership role; however, I have jumped into unofficial leadership duties in the past. Currently our team is made up of 15 individuals with 8 being quite new to the industry. I have taken them under my wing and train them quite often on process and product knowledge."

  9. 9.

    How do you handle a situation where your supervisor does not properly communicate information to you?

      You cannot force others to communicate with you in a way that you would always prefer. Talk to the interviewer about a time that you have handled a supervisor who does not communicate with you in way that you like.

      Ryan's Answer #1

      "Whenever I have had a supervisor who does not properly communicate with me, I try to learn their style of communication and emulate it. Sometimes you simply have to relate to others in their own style to be understood."

      Ryan's Answer #2

      "If I were to have a supervisor who did not communicate properly with me, I would be open and ask them to be clearer on their expectations of me."

  10. 10.

    When have you worked amongst a diverse group of people?

      Are you accustomed to working with a very large or diverse team of individuals? Assure the interviewer that you are able to handle an environment that offers diversity.

      Ryan's Answer #1

      "I have worked with diverse groups of people most of my career, including my time in University. I am most comfortable, and happy, in this type of environment because it offers a great learning opportunity."

      Ryan's Answer #2

      "Diversity is everywhere, even outside of the workplace, and I embrace that. My current company offer a lot of diversity when it comes to the workforce, which I appreciate."

  11. 11.

    How would your co-workers describe your attention to detail?

      It is always best to support your reply with a real life example. Talk to the interviewer about your level of attentiveness when it comes to details on the job.

      Ryan's Answer #1

      "My co-workers would describe my attention to detail as very strong. I can very easily point out spelling discrepancies in communication and will notice the small things. I think big-picture as well but have always had a knack for details."

      Ryan's Answer #2

      "I have always been known for being a bit picky when it come to details, proofreading, and documentation. I'm okay with that though because attention to detail is a great skill to have!"

  12. 12.

    What causes you to feel dissatisfied on the job?

      Everyone will have their own particular triggers that cause them to feel dissatisfaction on the job. Talk to the interviewer about any factors that may deflate or discourage you in the workplace.

      Ryan's Answer #1

      "I can feel dissatisfaction on the job when I am not feeling heard or when there is not a mutual respect among the team members. I work best in more harmonious situations where there is little drama or gossip."

      Ryan's Answer #2

      "Try turning your answer into a positive tone, versus talking about your dissatisfaction.

      For example: "I feel most satisfied on the job when I feel valued, listened to, and am continually learning."

  13. 13.

    What would you do if you were made aware of a co-worker being dishonest or stealing from the company?

      Companies want to know they are hiring loyal employees. Make sure that you demonstrate in your answer that you would do the right thing and represent the company you are working for.

      Ryan's Answer #1

      "Unfortunately, dishonest employees are everywhere and I certainly would not consider myself a 'whistle-blower' in the workplace. If I found that a co-worker was stealing, or doing anything to harm the company, I would approach them directly to ask what was going on. There is a good chance of the situation being a simple misunderstanding. If it wasn't a misunderstanding and the co-worker was being outright defiant with their damaging actions then I would bring it up, in a professional manner, to the appropriate parties."

      Ryan's Answer #2

      "Dishonesty is unacceptable, in my opinion. If I was made aware of a co-worker being dishonest or stealing from the company, I would notify my supervisor immediately."

  14. 14.

    Where did you come across our job posting?

      The employer would like to know what methods you are using in your job search, and which job posting methods are working for them.

      You can expand your answer to include any other exposure you have had to the company.

      Ryan's Answer #1

      "I initially saw your job posting on LinkedIn, however; I have been exposed to your organization many times before through your radio commercials and advertisements on Facebook."

      Ryan's Answer #2

      "I have had an eye on your company website for some time now. A friend of mine has worked for your organization and she said it was the best place to work. So, I've had an ear to the ground for new openings at North American Lighting, Inc.. When I saw the posting on your website, I was so excited to apply!"

  15. 15.

    Have you ever been in charge of sales and promotions during periods of overstock?

      Time to put on your sales and marketing hat! Talk to the interviewer about any exposure you have had to promoting a sale or particular service. What steps did you take to make the promotion successful? Was it a success in the end?

      Ryan's Answer #1

      "Every year our company has a year-end promotion where we offer a free service with another booked service. For instance; we will offer free tire rotation with an oil change. Or, we will offer BOGO on our overstocked parts. It's always been a great success; however, this year I recommended that we promote the event on our business Facebook page. Taking the promotion to social media created so much more awareness that we actually sold 28% more than we did last year!"

      Ryan's Answer #2

      "I have actively participated in sales and promotions, in my previous positions. Even though I was not considered an official leader, I did take some initiative when it came to planning our last inventory blowout event."

  16. 16.

    Do you have experience with stock control software or programs related to the analysis of parts sales and movement?

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  17. 17.

    At North American Lighting we prefer to hire individuals with a true interest in our industry. Do you have any formal education or training in an automotive related field?

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  18. 18.

    Proper inventory management is very important for the success of our business. Do you have any inventory management experience?

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  19. 19.

    If you could choose, would you prefer working in auto parts and service or in auto part sales?

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  20. 20.

    Do you have experience working directly with parts manufacturers and vendors?

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  21. 21.

    At North American Lighting we do our best to satisfy every customer. How do you go above and beyond for your customers?

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  22. 22.

    What qualities do you feel a successful manager should have?

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  23. 23.

    Tell me about one of the most rewarding experiences you had working on a team.

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  24. 24.

    What part of this career brings you the most stress?

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  25. 25.

    If you could alter your career path, in any way, what would you change?

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  26. 26.

    Tell me about a time when you made a suggestion requesting change in an organization.

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