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Nike Mock Interview

Question 19 of 35 for our Nike Mock Interview

Nike was updated by on July 14th, 2022. Learn more here.

Question 19 of 35

Tell me about a time when you have helped resolve a dispute between others.

"A couple of people in my office recently had trouble seeing eye-to-eye when it came to their scheduling. The situation was entirely one of miscommunication, and I was able to sit them down together and work out the confusion quite quickly. I can look at a situation from all sides and have no problem helping my co-workers to see eye-to-eye."

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How to Answer: Tell me about a time when you have helped resolve a dispute between others.

Advice and answer examples written specifically for a Nike job interview.

  • 19. Tell me about a time when you have helped resolve a dispute between others.

      What You Need to Know

      Being a team player is critical at Nike, and the interviewer wants to hear that you are ready to take on professional challenges with ease, ensuring that the team stays unified. The key to answering this question is to talk about each person only in favorable terms; be careful not to make fun of any person or play down the frustration they may have felt during the dispute. To do this, mention that both people had good intentions, and they were just not meeting each other's expectations or seeing eye-to-eye.

      Next, share how you helped resolve the dispute. Maybe you talked with each person one-on-one to get both sides of the story first. Perhaps you mediated a conversation between the two of them. Whatever the scenario, you want to highlight your communication skills, highlighting non-defensive techniques, objectivity, and emotional maturity. Finally, be sure to tell the interviewer how well the conflict resolution turned out thanks to your efforts.

      Written by Kevin Downey on July 20th, 2022

      Answer Example

      "A couple of people in my office recently had trouble seeing eye-to-eye when it came to their scheduling. The situation was entirely one of miscommunication, and I was able to sit them down together and work out the confusion quite quickly. I can look at a situation from all sides and have no problem helping my co-workers to see eye-to-eye."

      Written by Rachelle Enns

      Anonymous Interview Answers with Professional Feedback

      Anonymous Answer

      "I was working with another SalesRep who was having a difficult time communicating with a peer, and the emails were starting to escalate in intensity. I advised my colleague to "fall on his sword," so to speak. I explained that it didn't matter "who was right," the issue was about communicating the necessary information. He tried my advice and found it resolved the extraneous issue and helped propel a satisfactory conclusion."

      Rachelle's Feedback

      You offered some excellent advice to your colleague! Your answer and approach shows a maturity that any interviewer should appreciate.
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