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Nexia International Interview
Questions

27 Questions and Answers by
| Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.

Question 1 of 27

Being successful in the consulting industry requires adaptability and the ability to learn a business fast. What would be your approach to help you learn the ins and outs of a new client?

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Nexia International Interview Questions

  1. 1.

    Being successful in the consulting industry requires adaptability and the ability to learn a business fast. What would be your approach to help you learn the ins and outs of a new client?

      Nexia International contracts with businesses in different industries for their services and it is likely that your job would require you to learn the fine details of each business that you would work with. Demonstrate your ability to be flexible by giving examples of times you've had to do this during your career. As well, describe the approach that you would take to get the know the businesses you would be working with so you can apply your knowledge and expertise toward helping them.

      Ryan's Answer #1

      "As you can see from my resume, I've been in corporate training and education for over ten years. In my current role, I have to use similar techniques working with different departments to try and tailor programs that meet their specific needs. I feel that my current approach of hosting an intake meeting with leaders would be effective in a consulting role with external customers. The current intake meetings that I lead are an opportunity for me to ask questions and learn as much as I can about my customers. In turn, it is an opportunity for me to lay the groundwork for the project and set expectations. Do you see this as an effective approach for this role?"

      Ryan's Answer #2

      "Having worked in quality roles for most of my career in both the private and public sectors, I think my career experiences have shaped me well for this role. Transitioning to a consultative role would definitely be a transition for me and the biggest transition will be this need to work in many different industries. For me, researching clients, their business and their industry will be the first step to my approach in learning about them. I want to make a great first impression when I am face to face with a new client and that first impression starts with my knowledge. Then, my openness and ability to communicate would take over when I am working directly with clients. I know the right questions to ask for laying out quality initiative projects and I know the right things to educate clients on."

  2. 2.

    When a problem arises, what is your first reaction?

      The interviewer wants to know if your reactions to problems reflect maturity and professionalism. How you react will significantly determine how you fit with the team at Nexia International.

      Perhaps your computer crashes, and you realize you may have just lost all of your hard work. Or maybe you are limited on time and have a deadline rapidly approaching. Demonstrate to the interviewer that you take a very methodical approach to problem-solving, rather than reacting in an impulsive way when a problem occurs.

      Ryan's Answer #1

      "When a major problem arises, my first instinct is to take a step back and absorb what just happened. I then go into "

      Ryan's Answer #2

      "I have taught myself to become much calmer with my first reactions when problems arise. Now, I will step back and review my options for solving the problem rather than allow myself to become frustrated."

  3. 3.

    If you were to join Nexia International in this role, you will be counted on to lead projects. Talk about a time you had to lead a team of individuals. What leadership skills do you have that you will bring to the table here?

      The ability to lead others in project work or any other aspect of a business comes down to the fine details and traits of being a great leader. The experience you have can come from many different areas and can include project management, supervising/managing or even mentoring others. When you answer this question, be sure to demonstrate your ability to communicate effectively, bring unity, lead by example and empower/teach others and talk about how you will use these skills if hired at Nexia International.

      Ryan's Answer #1

      "In my current role, I've been asked on numerous occasions to lead finance projects for my organization and I always do so with open arms and an open mind. On a recent project, I pulled together a team that included members of sales, production and upper management. to make this project successful, it was up to me to know each team member's area of expertise and delegate tasks based on their knowledge. A great part of the teams success was due to my ability to lead in a manner that promoted communication among individuals who never had the chance to work together and I accomplished this through fun ice breaking activities with the team and regular email communications outside of our in-person meetings."

      Ryan's Answer #2

      "As you can see from my background, I have extensive experience as a Sales Manager and Director and I know that the skills I honed in these roles will transfer nicely to this position. I have always found that leading teams is best accomplished by leading by example and walking the talk that I put out to my staff. I feel that I've also developed great skills in mentoring and coaching my staff and I've been commended on these skills by both sales leadership peers and my team. In this role, I would bring this same approach when working with clients."

  4. 4.

    What interests you in joining the business consulting world here at Nexia International?

      Anytime the question regarding why you want to join the company is asked, it is very important to do your research on the organization and the position you are interviewing for so you can match your skills and desires to the job. In your answer here, be sure that you also speak to the potential move to a consultative type role if this will be the first time for you with a consulting organization. Be sure to highlight your qualities that make you an ideal fit for the job.

      Ryan's Answer #1

      "At this point in my career, I feel like I have really maxed out my capabilities in my current role as the IT Director with my current organization. Over the past two or three years, I've found so much fulfillment in my work when I've been helping others and providing education to them that I've narrowed my job search down to the IT consulting field. The prospect of helping other IT departments grow and become more efficient under my consultation is an adventure that I would love to embark on here at Nexia International!"

      Ryan's Answer #2

      "As I've grown in my role in the Training & Education department with my current employer, I've gravitated toward leadership development and succession planning with my organization and I'd like to bring these skills to work here at Nexia International as this position fits right in that mold. Using my experience and knowledge, you'll quickly find that I have a great ability to work alongside and train the top level executives with your clients in a manner that is professional and effective at the same time. My experiences in both healthcare and manufacturing sound like they'd fit well with your client base as well."

  5. 5.

    How do you stay organized and on track when working on a long-term project?

      Working for Nexia International in the role you are interviewing for will require an innate ability to manage projects from conception to final implementation. For this question, your interviewer will be looking to hear that you have the ability to maintain organization to meet deadlines and customer expectations. Talk about your personal methods for organizing project work and give any examples that you have of your methods being successful. In the consulting and advisory industry, customer satisfaction and word of mouth are integral to success and growth of a business and effective project management is key in satisfaction.

      Ryan's Answer #1

      "I really pride myself on my ability to multitask and my ability to stay organized in key in multitasking. For me personally, organization starts with using technology to my advantage and I do this through the use of my Outlook calendar and tasks functions. I take time each day to update my tasks and project work and use my ability to prioritize tasks to ensure that the right things are being worked on. In looking to bring these skills to long-term project work with your clients, staying organized and on task will be extremely important for the success of both Nexia International and your clients."

      Ryan's Answer #2

      "In my work, the ability to stay organized and on track comes down to having a plan of attack for each project and keeping track of the plan as milestones are hit. If you are familiar with the program Trello, it really helps me organize all of the components of the projects that I work on and give me the ability to track who is doing what, what deadlines are coming and what milestones have been hit. But even with a great program like this, I always have the ability to re-prioritize due dates and new tasks as needed with any project."

  6. 6.

    As a consultant here at Nexia International, helping our clients set growth strategies through both short-term and long-term goals is important. Give an example of a time that you set both short and long-term goals for a growth strategy.

      An effective growth strategy has a long-term plan, but the success of the long-term plan is reliant on short-term, tiered goals that help build towards the long-term goals of the plan. In your answer, explain that you know the importance of goal setting and the fact that short-term goals are important in the process. Then, discuss a time where you developed and met goals when helping an organization move toward strategic success.

      Ryan's Answer #1

      "A couple of years ago, I helped a healthcare organization on the west coast develop a growth plan that entailed building one new hospital and three new clinic locations over the course of five years. As the liaison for the entire plan, I knew that goal was aggressive, yet very achievable, if the right short term goals were set. In working with high level leadership and then with specific department leaders, goals and timelines were set for obtaining funding, building permits, staffing plans and ribbon cutting from the start. Even to this day, I stay in contact with the leaders on a consultative basis to ensure that any hiccups in the short-term goals help meet the long-term goals. In the end, the success of a long-term goal is always reliant on many smaller short-term goals."

      Ryan's Answer #2

      "During my time in manufacturing, I've quickly learned the importance of both short-term and long-term goals in achieving growth goals over time. Hitting short-term goals leads to success in the long-term and I utilize both long and short-term goals when developing growth strategies. This is best shown with my current organization when we developed a fiscal growth strategy to increase overall revenue by 25% over the course of three years. We looked in many directions to help this, but our main focuses were in increased production and reduced waste. By casting such a wide net here, short term goals for each aspect of the project were vital to the end result of increasing by revenue by over 35% in that time frame. What a success!"

  7. 7.

    What customer service skills would you be able to bring as a tax preparer for the clients here at Nexia International? Why is providing strong customer service important to you?

      Nexia International works hand in hand with businesses in their financial worlds and you as a consultant will be expected to provide great customer service to clients. In tax preparation, customer service comes in your ability to communicate and pay attention to detail to give the clients the best value and cost savings possible. For your answer, give your own personal touch to describe your customer service skills that you would bring to the team at Nexia International and don't hesitate to give any personal examples from your work history that demonstrate those skills.

      Ryan's Answer #1

      "Working with companies on their finances is often a private and sensitive topic. Because of that, I take an active listening and educational approach with my clients by first laying out my goals for them and then hearing their thoughts to work towards a common goal. As in any job, communication is key to setting expectations for the work that I do and hearing what my clients expect from me. If you would contact any of my professional references, who are clients that I've worked with in the past, they won't hesitate to talk about my excellent customer service skills."

      Ryan's Answer #2

      "As a tax professional, my customer service starts with my expertise in areas where most clients are very under-educated. I take the time to educate my clients about my processes in preparing their taxes, what my expectations are from them to help in the process and what they can expect from me throughout our time in process together. The clients that I work with appreciate the education and setting of expectations because it helps us work together more wisely and efficiently as we lower their tax burden."

  8. 8.

    In what ways would our clients here at Nexia International benefit from your knowledge and services?

      This question is your chance to talk about the unique skills and knowledge that you would bring to Nexia International and that is exactly what your interviewer is looking to hear. In your answer, keep your focus centered on how clients of the organization will benefit from the things that you bring to their table because Nexia International is client focused in all that they do. To be effective with this answer, be sure to do your research on the clients at Nexia International and think about how your experience will be beneficial for them.

      Ryan's Answer #1

      "As you can see from my resume, I have extensive experience in risk management in the healthcare industry. Having worked with some major players in the industry, your healthcare clients would benefit the most from the experience and solutions I could help provide them. Not to leave other industries out, I think my experience in the healthcare realm will also translate nicely to your clients in other areas of the private sector."

      Ryan's Answer #2

      "Having worked in accounting and tax law in a few different industries during my career to this point, I also have the unique experience of creating new organizational policies and procedures in my current role. In hearing more about this role, I think this experience would be very beneficial for your clients as I would be helping advise them in their practices and creating new policy would be crucial in that process."

  9. 9.

    What steps would you take in creating a new audit process for a client here at Nexia International?

      When Nexia International is asked consult with an organization on their audit processes, you will be looked upon to be the expert in creating a solid auditing process for them. To get an idea of your knowledge and experience, your interviewer is asking you how you would go about creating a new process from scratch for an organization that you are consulting. While your discussion will certainly be high level without knowing much detail about the specific organization you are hypothetically working with, make sure that you hit the important aspects of creating an audit process.

      Ryan's Answer #1

      "If asked to consult with a new client on their audit process, my first goal would be to determine the overall purpose of the audit. I would have to ask questions about any regulating bodies for the industry and internal quality perspectives that would guide my work. Only when those questions are answered can I move forward with assembling an audit team, giving the team purpose and setting expectations for the new process. With this great start, my leadership skills in the audit process would take over and greatly benefit your clients here at Nexia International."

      Ryan's Answer #2

      "Any solid auditing process starts with great planning. Planning includes outlining the scope of the audit, clearly defining what data and information is required to successfully perform the audit and selecting a team of individuals to be a part of the audit process. If hired for this position, you can rest assured knowing that I have great experience in planning for and creating auditing processes across many businesses and industries."

  10. 10.

    How do you keep up to speed on changing trends and laws in the financial planning field?

      In the ever changing world of financial planning, staying on top of both legal changes and improving trends in the field is extremely important to succeed in this role with Nexia International. Talk to your interviewer about any educational opportunities that you have taken part in recently and any journals/publications that you subscribe to that help you stay on top of your financial planning game.

      Ryan's Answer #1

      "Being a certified financial planner, I love having the opportunity to take continuing education credits to help me become better for my clients. Last year, I attended a two day estate planning course that really helped me develop some unique strategies for clients over the past couple of month. If hired for this position, you can be sure that I'd look forward to continuing me knowledge throughout my career and I'm always open to new suggestions from my employer."

      Ryan's Answer #2

      "Being an avid reader and lifelong learner, I subscribe to The Economist and Financial Advisor Magazine. Both publications have great content about large scale and small scale financial topics that impact the work that I do on a daily basis. I love to read before bed each night and I've found that things that I've learned in this 20 minutes each night was very beneficial to my clients."

  11. 11.

    As a manager, who has been your greatest influence? A person that has defined what type of leader you wish to be.

      Have you had a strong mentor in your management career? Talk to the interviewer about what type of influences have shaped your management style.

      Ryan's Answer #1

      "The greatest influence in my career has been one of my Professors from University. Mr. Smith was my professor of Business Ethics, and I connected well with his teaching style. Even after graduating University, we kept in touch, and he has greatly influenced my coaching, teaching, and leadership style."

      Ryan's Answer #2

      "The first CEO I reported to has been a tremendous influence on my career. That person helped shape my work ethic and passion for business early on, which has helped me become a better business partner along the way in my career. I wish to be someone who is fair, demanding and supportive. Someone who cares about the customers and cares about our people."

  12. 12.

    What approach do you take in giving financial and wealth advice to your clients? Why does this approach suit your clients the best?

      For this question, your interviewer is looking to get down to the nuts and bolts relating to the exact method you approach clients with financial advice. Prior to your interviewer, be sure to put thought to your approach and be able to explain why this is both beneficial to your methods and to your clients. Whether you use verbal methods, printed document, email communication or any mixture of the three, be sure you can speak to your method confidently.

      Ryan's Answer

      "I am a firm believer in having a typed up plan that is very detailed for my clients. When coming up with a financial plan, I take the time to present my clients with a written plan and have them review it prior to meeting in person. This gives them time to review information and prepare questions for me ahead of time. My clients have always appreciated this approach and I've included a couple of examples in my portfolio for you."

  13. 13.

    As a consultant here at Nexia International, you will have the opportunity to work with many accounting departments on tax filing for their business. When called upon, how would you go about verifying the accuracy of an accounting department?

      No matter the size of the business and their accounting department, human error can lead to costly mistakes down the road if accuracy is not verified on the financial statements and books of a company that you would be consulting in this role. In your answer, talk specifically about your methods for verifying data entry and make it clear to your interviewer that this a step that you do not take lightly or overlook.

      Ryan's Answer #1

      "In any tax consulting project, data verification and sampling is of utmost importance to me and a step I would ensure happens with every client here at Nexia International. Depending on the accounting and finance department's books and how they are kept, my data verification could be as simple as printing documents and verifying samples against filed information or running the data verification through a program. I have extensive experience running both methods of data verification and wouldn't hesitate to use either with the clients here."

      Ryan's Answer #2

      "I fully realize that my work in advising businesses on their tax filings comes down to verifying their income statements, balance sheet and cash flow statements. To verify, I would have to work with leaders in reconciling their financial statements with bank records, credit card statement, invoices, receipts and any other documents that show physical proof on financial statements. Realizing that this can sometimes be a difficult task with businesses that don't keep accurate records, have segregated finance departments or multiple physical locations, I would leave no stone unturned in this initial verification process with your clients."

  14. 14.

    Being successful in consulting and working here at Nexia International requires the ability to work effectively with Type A personalities. What are your experiences in working with this personality and how did you make the relationships a success?

      To first understand this question, it is important that you know that Type A personalities are exemplified by being competitive, motivated, organized and goal driven, among many other traits. These traits often lead to success in high level roles within organizations and your chances of working with this personality type are high. Think of a time you worked with a typical Type A personality and explain the methods you used to ensure that you had a sound and successful working relationship. Make sure that your interview walks away knowing that you can work effectively with difficultly driven individuals with high expectations.

      Ryan's Answer #1

      "For the last six years, I have worked under your prototypical type A personality as my director. Being a self admitted type B, being under my new director was difficult at first. For me to be successful under her and for our relationship to flourish, I learned quickly that she liked me to regularly communicate timelines for projects and give updates when necessary as she was very time driven. As well, small talk and getting to know me personally wasn't a priority so our communications to this day are pretty succinct and to the point. In this role, I would feel very comfortable with working with high level type A's because of my firsthand experience."

      Ryan's Answer #2

      "If you haven't been able to tell during my interview so far, I am a type A personality myself. My personality has helped me become very successful as a Financial Analyst. Having had formal training in the different personality types, I know that I need to take a meticulous approach when working with other type A personalities. My current team is loaded with type A's and regular communication is key in ensuring that expectations are clear and timelines are being met. If hired for this position, I would know my place in working with leaders from clients and I can easily be both cognizant of my approach and have the ability to put my desire to be in the lead aside with them when needed."

  15. 15.

    What logical steps would you take following an internal audit process with our clients here at Nexia International?

      If hired for this position, your work as an auditor with Nexia International doesn't end when the audit is done. Clients expect follow-up in the form of written reporting. Talk about your ability to write a follow-up report clearly and concisely and do so in a timely manner. To really have an impact on your interviewer, talk about how these steps in your work would hopefully make a repeat client out of those that you work with.

      Ryan's Answer

      "Through my time working with different financial auditors, the follow-up to an audit is often overlooked as most people look to move onto the next project. In reality, clients look for the follow up report to learn and grow from their audit experience and this is a part of the process that I take great pride in. My writing skills are tailored to be to the point and clear in my findings. Without having my head get too bogged down in other work, I write and submit reports to leadership in a very timely manner following the completion of an audit."

  16. 16.

    Working with our clients here at Nexia International often involves some initial conflict with our clients. How would you rate your ability to handle conflict or disagreements in the workplace?

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  17. 17.

    What would be the initial steps that you would take when evaluating the financial situation for a client of Nexia International?

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  18. 18.

    If working with a client of Nexia International and you discovered fraudulent activity, what steps would you take following your discovery?

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  19. 19.

    At Nexia International, our clients look to us to help find new and creative ways to save tax dollars. Have you ever had a unique situation where you helped an organization save tax dollars through your work and insight?

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  20. 20.

    As a consultant with Nexia International, you will be relied upon to build trust with our clients as you work with them on financial stability and well-being. What would be your tactics to build trust from the start with a new client?

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  21. 21.

    How do you feel that your education and career to this point has prepared you to work in the international tax realm here at Nexia International?

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  22. 22.

    Would you say that you are a goal oriented person on the job? Why would you say that?

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  23. 23.

    Strong time management is important at Nexia International. How do you manage your time, even on the busiest days?

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  24. 24.

    If you are hired for this position here at Nexia International, what do you think the biggest hurdle for you would be from the start?

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  25. 25.

    As we work with clients on assessing potentials mergers and/or acquisition, valuation is an important skills to possess. How would you go about placing a value on an organization for a client?

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  26. 26.

    If you had to share difficult information with a client here at Nexia International, how would you approach that situation?

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  27. 27.

    With some of our clients here at Nexia International being hesitant to run an internal audit, what points would you use to sell them on the importance of conducting an internal audit?

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