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Newbury Comics Interview
Questions

32 Questions and Answers by
Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.

Question 1 of 32

Describe to me your ideal employer.

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Newbury Comics Interview Questions

  1. 1.

    Describe to me your ideal employer.

      A job search isn't just a one-sided hunt. You must also feel as though this is a good fit for yourself. Tell the interviewer about your ideal employer. Be specific and be sure to keep the conversation positive. Avoid speaking poorly of any previous managers or organizations.

      Rachelle's Answer #1

      "My ideal employer is one that brings charisma and passion to their work. I work best with organizations who have a penchant for learning and promote their employees based on performance."

      Rachelle's Answer #2

      "My ideal employer is reliable, has a good reputation, and treats me like a unique individual versus just a number."

  2. 2.

    In this role you will be required to handle customer transactions. On a scale of 1-10 how strong are your mathematical skills?

      Strong math skills are an asset in any retail based role. Assure the interviewer that you are comfortable with the math associated with handling cash transactions and performing inventory counts.

      Rachelle's Answer #1

      "I did very well in math during High School and am comfortable with the math skills required when it comes to accepting cash, balancing a cash float, and performing inventory-related tasks."

      Rachelle's Answer #2

      "My math skills are strong, and I am confident that I can meet your expectations when it comes to accepting payment from customers."

  3. 3.

    In a retail environment, staff turnover is often high. How would you handle it if your co-worker did not show up for their shift?

      Being flexible in your schedule is valuable as a retail-based employee. How would you handle it if your co-worker did not show up for their shift and you were asked to cover? Assure the interviewer that you are a team player.

      Rachelle's Answer #1

      "I am more than willing to cover a shift for a co-worker if I am able. I don't mind accepting overtime hours and do consider myself to be a team player."

      Rachelle's Answer #2

      "If a co-worker failed to show up for their shift, I would pick it up if possible. I always strive to be a team player."

  4. 4.

    At Newbury Comics we like to hire strong achievers. Give me an example of a time when you went above and beyond.

      Display to the interviewer that you can do more than the bare minimum. Show that you can react appropriately when you see that your employer has a need that goes beyond your usual day-to-day expectations.

      Rachelle's Answer #1

      "Last week I noticed that my manager had not completed the schedule for the following week. Some of the staff were complaining that they didn't have their work schedule yet. Rather than going to my manager with the complaint, I offered to take on some of her workload so that she would have the time to complete the schedule. We worked together for a couple of overtime hours that day and were able to catch her up on everything. It felt good to help but also benefited me by way of organization."

      Rachelle's Answer #2

      "Just yesterday I had a customer make a purchase, and I noticed that she was struggling with her bags. She had a stroller, a couple of kids, and a lot of bags to carry. I offered to help her out to her car, and she gratefully accepted. It felt excellent to go above the call of duty that day."

  5. 5.

    What do you know about Newbury Comics? Why do you want to work for us?

      Display your enthusiasm for the job by assuring the interviewer you have researched the organization and the role. What did you find in your research that made you excited to work for Newbury Comics, Inc.?

      Rachelle's Answer #1

      "I have researched Newbury Comics, Inc. a great deal and am very happy with the positive reviews I came across, online. I would love to work for a company with such a great reputation."

      Rachelle's Answer #2

      "I want to work for Newbury Comics, Inc. because I shop here all of the time. I love your product, and your company culture seems great too."

  6. 6.

    What are your salary expectations?

      The best way to discuss your salary expectations is to use your current earnings as an example. Be open, and honest. Transparency is the best choice when salary based questions arise.

      Rachelle's Answer #1

      "Currently, I earn a base salary of $45,000 per year plus a potential 20% annual bonus. Last year my earnings were $52,000, and I would like to stay in the same range or slightly higher."

      Rachelle's Answer #2

      "I am currently making $22/hour with two bonus opportunities. I am looking for compensation that is aligned with the role and provides an opportunity for growth."

  7. 7.

    How do you like to be recognized for your accomplishments?

      We all like recognition in some way for our accomplishments in the workplace. Share with the interviewer how you would want credit for your hard work. Through gifts? Financial perks? Public recognition? Kind words? Title promotions?

      Rachelle's Answer #1

      "I am very much an over-achiever and find that the best way for me to be recognized for a job well done is through words of kindness and recognition. I am easily encouraged, and the best reward for me is to know that my hard work is noticed."

      Rachelle's Answer #2

      "As a sales professional, I am driven by a challenge with a financial perk. Sales contests, for example, are a great way to motivate me."

  8. 8.

    Why is this job with Newbury Comics right for you at this time in your career?

      Discuss with the interviewer why you are looking to make a change, and how this particular role fits well with the changes that you are seeking. Be sure to give a more in-depth answer than the typical 'I am looking for growth' answer that so many interviewers hear. Be thoughtful and draw upon the research you have done on the company.

      Rachelle's Answer #1

      "I have been passively seeking a new position for quite some time and haven't jumped on anything yet because I want to make sure it's the right fit. I feel that this job is right for me, at this point in my career, because it offers an opportunity for me to utilize my recent education in Communication while giving me an opportunity to advance in my management skills."

      Rachelle's Answer #2

      "This job will fit perfectly surrounding my school schedule. I hope once I complete my education that I can be given full-time hours for the summer. I am excited to work for Newbury Comics, Inc. because of the flexibility you offer students, as well as the growth potential."

  9. 9.

    You will be responsible for a large amount of cash and valuable merchandise at Newbury Comics. What would your most recent employer say about your character and honesty?

      Honesty is incredibly important when you are working in a retail environment based on a multitude of cash transactions. Assure the interviewer that you can be trusted by speaking about your character. Draw on the opinion of others to solidify your answer.

      Rachelle's Answer #1

      "My most recent employer and all others would say that I have strong character and always choose honesty first. I have solid references who will attest to that as well."

      Rachelle's Answer #2

      "My most recent employer would say that I am a person of integrity. I fully believe in honesty at all times."

  10. 10.

    We need reliable people on our team at Newbury Comics. How many days were you absent from work last year?

      A part of being a diligent employee is to ensure that you are always on time and present when expected. It's great to even be 10 minutes early rather than just showing up right on the dot. Talk to the interviewer about your attendance.

      Rachelle's Answer #1

      "I had zero unexcused absences last year. In total, I took 12 vacation days out of my 15 allotted days. I was sick just 2, and a note from my Doctor accompanied those. Once I was late due to a terrible snow storm, and I always try to be 10 minutes early for my shift."

      Rachelle's Answer #2

      "I am very committed to my employer and am only absent in events of sickness or the odd family emergency. I do my best always to be available and present when expected."

  11. 11.

    This position requires a flexible schedule as we are open evenings, weekends, and most holidays. Are you able to commit to these hours?

      Most retail positions require a wide range of hours that may include evenings, weekends, holidays, overtime, and split shifts. Assure the interviewer that you can commit to a wide range of hours. If there is anything in your schedule that may hinder your availability, be sure to address this.

      Rachelle's Answer #1

      "I am happy to offer a flexible schedule, and to work overtime as needed. I do take an evening college course on Tuesdays and Thursdays, so I would not be available those days, after 5 PM."

      Rachelle's Answer #2

      "I understand that this role will include working evenings, weekends, and holidays. I am available to work anytime and am happy to work overtime as well."

  12. 12.

    Newbury Comics puts customer service first. How do you ensure that you always put the customers' needs first?

      Retail environments are competitive, and business can go down with one honest mistake. Discuss with the interviewer how you ensure that your customers receive the best service from you.

      Rachelle's Answer #1

      "I have a rule always to treat my customers how I would want treatment in a store or establishment. Customer service is vital to a company's success."

      Rachelle's Answer #2

      "I ensure that my customers' needs are met by actively listening to them and also asking the right questions. Treat others as you want to be treated. It's a good rule to live by."

  13. 13.

    At Newbury Comics we have a very clear return policy. How would you handle a customer who was arguing with you about a potential return?

      As a retail employee, you will come across customers who want to argue with store policy. Assure the interviewer that you can handle a situation like this with poise while keeping the customer happy, and keeping the needs of the company in mind as well.

      Rachelle's Answer #1

      "Return policies are meant to be followed; however, there may be some exceptions allowed from time to time. I feel that having a satisfied customer is most important and sometimes refusing a return is not worth the bad word of mouth or risk of negative online review. There is a fine balance between being accommodating and being a pushover. If I were unsure of the best decision, I would ask my supervisor for clarification."

      Rachelle's Answer #2

      "I have some dispute resolution training from my previous retail position and fully believe that flexibility needs to be offered in extreme situations."

  14. 14.

    We have a strong employee honesty program in place at Newbury Comics to prevent loss. What would you do if you discovered that a co-worker was stealing product or money?

      Loss prevention initiatives are incredibly important in the retail sector. Discuss with the interviewer how you would handle a situation surrounding employee theft.

      Be sure to avoid sounding self-righteous in your answer. Be diplomatic and refer to company protocol in these situations.

      Rachelle's Answer #1

      "My reaction to employee theft would differ if I were a retail associate or a retail manager. If I were a manager and caught an employee stealing, I would terminate them immediately. If I were an associate, I would report the incident according to company protocol. I would avoid approaching the employee as I would not want to make it a personal issue."

      Rachelle's Answer #2

      "I value honesty so if I saw a co-worker stealing; I would tell my manager immediately. Do you have a process in place for reporting these types of situations?"

  15. 15.

    This position requires you to wear a uniform to work. Have you worn a uniform in the workplace before? How do you feel about this?

      Many retail-based organizations require their employees to wear a uniform. Talk to the interviewer about any times that you have been required to wear a uniform. What are your thoughts on this? Be sure to keep your answer positive and avoid speaking poorly of the practice surrounding uniforms.

      Rachelle's Answer #1

      "I have worn a uniform for work at restaurant XYZ and when I was a retail manager for company ABC. I have seen the uniforms worn by the retail employees at Newbury Comics, Inc. and see that it adds a strong level of professionalism."

      Rachelle's Answer #2

      "I think that uniforms are a great way to provide a feeling of unity in the workplace. May I see what your uniforms look like?"

  16. 16.

    In our retail stores we take pride in our merchandising and displays. Do you consider yourself to be a creative person, capable of making an attractive retail display?

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  17. 17.

    At Newbury Comics we firmly believe in grooming our employees into management roles as they show potential. Are you interested in potential leadership roles with us?

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  18. 18.

    Tell me 3 qualities you possess that make you a strong fit for this position with Newbury Comics.

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  19. 19.

    Working in a retail environment, you will sometimes come across rude customers. How would you handle a customer who is aggressive towards you or a co-worker?

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  20. 20.

    Have you researched our company values? What makes you the best candidate for Newbury Comics?

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  21. 21.

    Take me through your experience in retail. What was the most challenging position you have held? Which was your favorite, and why?

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  22. 22.

    Tell me about a time when you made a suggestion requesting change in an organization.

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  23. 23.

    What is the most competitive work situation you have experienced? How did you handle it? What was the result?

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  24. 24.

    What type of manager brings out the best in you?

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  25. 25.

    How do you handle a situation where your supervisor does not properly communicate information to you?

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  26. 26.

    Personality fit is important to us at Newbury Comics. How would you describe your personality?

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  27. 27.

    What type of work environment do you dislike working in?

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  28. 28.

    How can Newbury Comics motivate you on the job?

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  29. 29.

    How do you feel about performance incentives?

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  30. 30.

    What do you hope to learn from this job at Newbury Comics?

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  31. 31.

    Do you have reliable transportation?

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  32. 32.

    How do you handle situations that could cause you to be late or miss work?

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