At Netflix, we seek to hire leaders. Tell me about a time you took the initiative to improve work-related procedures.

What You Need to Know
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Netflix has a lot to say about leaders and the leadership qualities they seek in those they hire. Netflix agrees that leaders demonstrate that 'we are all fallible and open to feedback.' They want to engage leaders who often ask what they can do better. You can find great information on their website and culture statement.

Netflix values leaders who accomplish a lot of work, demonstrate consistency and focus on the results before the process. Remember - they don't like to be rule followers, but they do admire accountability. Talk to the hiring manager about a time you took the initiative in the workplace.

"I recently made suggestions to my manager about the team messaging application we were using. I found a team-based app that offered a lower monthly cost with added features. He took the suggestion, and it has worked well for our team! The company was happy with the cost savings as well. I enjoy demonstrating leadership by presenting new ideas that can save money or simplify the process."

"Last week, my boss had a personal emergency and could not make it in time for our monthly staff meeting. He called to ask me to take control of the meeting. I feel that I did a great job relaying the information, and my boss was thankful to me for stepping in."

"In my current position, I took it upon myself to suggest improvements for how incoming calls were routed. After hearing direct feedback from customers on wait times and being sent to the wrong contact initially, I brought a few suggested improvements to my director. She enabled me to gather a small team to create a new customer routing process. In the end, I led the team in implementing a new voicemail system and process for routing incoming customer calls properly."