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NetIQ Corp. Interview
Questions

27 Questions and Answers by
| Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.

Question 1 of 27

Here at NetIQ., we ask our test engineers to follow specific QA protocols. What role do you feel QA plays in software development and testing?

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NetIQ Corp. Interview Questions

  1. 1.

    Here at NetIQ., we ask our test engineers to follow specific QA protocols. What role do you feel QA plays in software development and testing?

      As an experience software testing engineer, quality assurance should be ingrained in your brain and your interviewer is looking to get a sense of your personal feelings towards it in your work with this question. In your answer, be sure to highlight QA's importance in reducing errors, maintaining specifications, testing failure parameters and preventing defects from occurring. In the end, make sure that quality is your mantra in the eyes of your interviewer by giving an example or two of how you put QA in the forefront of your work.

      Ryan's Answer #1

      "As a test engineer, I take great pride in my role of ensuring that systems go out to consumers as error free as possible. In my current role, I take the time to learn all of the system specifications that are laid out by our design engineers and customize my testing to follow those specifications."

      Ryan's Answer #2

      "In my work throughout my career, quality assurance in my testing was an every minute of every day job on my part. While creating effective testing processes on new software is extremely important in following QA protocols, the recording of defects, issuing of reports and assisting the designers on fixing issues are equally important parts of the process that I'd love to let shine here at NetIQ.."

  2. 2.

    Do you consider yourself stronger in C++, C#, Java, or Python?

      Before your interview, do some research to understand what tech stack NetIQ. uses so you can best prepare and highlight your expertise. If you aren't as strong in one of the skills you feel is necessary, be sure to explain how you've used it and how you are growing your knowledge to become better. Be sure to be honest in your answer, as the company will likely test your strengths.

      Ryan's Answer #1

      "In my last company, we had a bit of an outdated tech stack and used C# and .NET. I found myself fully immersed in those technologies, but had a strong desire to learn more and become more familiar with modern technologies and how I can apply that in my career. That's what has me so interested in this role. Over the last year, I've taken courses in Java and C++, which I noticed you prefer. I've become proficient in the skills and in side projects, applied my increasingly strong knowledge. I'm probably strongest professionally in C# as that has been where my experience lies, but my passion and dedication is on the Java and C++ side, as I feel that's the more modern alternative. I'm excited about the possibility of applying that knowledge in a role at NetIQ.."

      Ryan's Answer #2

      "I am motivated and excited about this new opportunity because it will challenge me to grow in my (X) skills. I love soccer and enjoy spending time with my teammates. I am interested in continuing my education by studying (Y) to further my career."

  3. 3.

    Do you have experience working with different CASE tools? If so, what do you have experience with?

      The world of software engineering has greatly benefited from advancements in computer aided software engineering tools. Because NetIQ. is at the forefront of the industry, your interviewer will be looking to hear which tools you have experience with. Make sure not to concern yourself with providing a correct answer here, but rather focus on your flexibility to learn new aides when needed while explaining what you have experience with.

      Ryan's Answer #1

      "In my current role, I regularly utilize both diagramming and web development tools. The diagram tools assist our software projects by outlining the system data and components in a graphical form for us and this saves us a great amount of time while also being very reliable. The web development tools greatly help me visualize site changes that I am making because I don't have a deep background in web development. If hired for this position, I'd look forward to learning other CASE tools for prototyping, quality assurance and maintenance."

      Ryan's Answer #2

      "During my career and in my experience with CASE tools, most of my experience is in the lower CASE elements that focus on coding and testing the software after initial development. CASE tools have certainly made life as a software engineer more efficient and effective and I'd look forward to learn any new CASE tools if hired for this position here at NetIQ.."

  4. 4.

    What SDLC models are you familiar in working with?

      As a software engineer, you are very familiar with the software development life cycle. For this question, your interviewer is looking to hear what models you have worked on in the past. While there isn't necessarily a right or wrong answer to this question, try to show your flexibility to working with different SDLC models by bringing up your past experiences. Then, show you have knowledge of different models like the waterfall model or agile model. It is also a good idea to use this question as an opportunity for you to learn more about NetIQ. by asking your interviewer which model they work off of.

      Ryan's Answer #1

      "During my training in software engineering and in my early career, the waterfall model was the standard. In this model, each phase of the development process happens in a set order and projects using this model are easily managed. But over time, as the development projects that I have led have become more complicated and intricate, I have implemented the spiral model. This model has allowed the ability of end users to give feedback early on and often during development and helps to build a more customized product to our customers."

      Ryan's Answer #2

      "In my current position with XYZ Company, my department utilizes the agile model in development life cycle. Since our products are so tailored to the needs of our customers, we get a working product very early on in the process and then I work hand in hand with customers to fine tune the software moving forward. It is a very effective model that has built a great reputation for our software among customers. I also have familiarity working with the iterative model and it has similar advantages to the agile model. If I were hired here at NetIQ., can you expand on what models you use here in your software development life cycle?"

  5. 5.

    In a technical support role here at NetIQ., we expect that you would be able to bring great customer service skills to the role. Describe your customer service philosophy in the support that you would provide.

      While your interviewer will be able to get great insight into your technical expertise during your interviewer, this one question will allow you the opportunity to describe how you will bring solid interpersonal skills to the role. Your interview knows that customers will rely on you to provide quick and sensible support for their needs, but the expectation to do that in a pleasing manner is of utmost importance. Talk from a high level about your feelings on why providing great service is important and give an example or two of ways that you have done that in the past.

      Ryan's Answer #1

      "To me, my job duties aren't fully satisfied if an end user leaves our conversation without a smile on their face. While any technical support specialist can handle the customer aspect of the job, few have the people skills to do so pleasantly for their customers. In any interaction that I have with a customer, I talk in a calm and boosting manner. If they are upset or mad about a situation, I reflectively listen and never place any blame back on them. By taking this approach, my customer surveys in my current position have been excellent for the three years I've held that role."

      Ryan's Answer #2

      "If hired for this role here at NetIQ., you'll quickly find that my mantra in working with customers is speed with a smile. To do this, I need to be resourceful in providing them with an answer or triaging them to the correct person. I need to be knowledgeable in our product base to give them answers with confidence. And last, but not least, I need to be positive in all interactions with them."

  6. 6.

    What data cleaning methods are you familiar with and comfortable using if hired for this role at NetIQ.?

      To improve data quality and increase overall productivity of a system, NetIQ. relies on their data analysts to use data cleansing methods to ensure quality data exists in their software. Be open and honest with the ways that you've helped ensure quality and accurate data in the systems that you've worked with while also showing that you have an open mind to learning and utilizing more methods if hired for this position.

      Ryan's Answer #1

      "In my current work, I use a very methodical fashion in cleaning data for finished systems. My first step is to remove duplicate and irrelevant observations within the data. Then I scan the data to remove extra spaces, convert numbers stored as text into numbers and remove duplicate data. These steps help ensure clean and accurate data and I never overlook them. If hired for this position, what methods does the current data analyst team her at NetIQ. utilize?"

      Ryan's Answer #2

      "I am familiar with many methods used in the cleansing of data. The initial monitoring of errors within a system is very important to identifying where errors occur and give insight into how to fix corrupt data. I have utilized the tools within Domo software to validate data accuracy and scrub for duplicate data in my processes as well. Being very proficient in data analysis, I'm very open to learning new methods as well if hired for this position."

  7. 7.

    NetIQ. embraces an Agile environment. Explain your experience in Agile methodologies and why you think it is important.

      The interviewer would like to understand the depth of your knowledge in Agile. The interviewer would also like to know if you work well with team collaboration, are responsive to stakeholder needs, and can work well with team defined milestones. Give a specific example of your experience.

      Ryan's Answer #1

      "The majority of my experience has been in an Agile environment. For ten years I have been personally responsible for leading agile teams, and I have helped define team goals and milestones. This approach is important to me as I see how Agile methodology helps employees deliver better products in less time. In my current role, team productivity increased by 34% once we introduced an Agile environment, and our on-time project rate skyrocketed another 18%."

      Ryan's Answer #2

      "I especially want to work for NetIQ. because I have friends who have worked here before with really positive feedback on their experiences. I am looking for a positive work environment where I can stay for a long time to come."

  8. 8.

    In designing Android software, what is your experience using parcelable versus serializable within an app?

      Because parcelable is optimized for Android to be faster and more customizable, your interviewer will be looking to hear that you are willing to put in the extra work to utilize the parcelable method to achieve better performance within the software that you design. Give your interviewer your thoughts on the differences between the two methods of passing object references to activities within an app that you design and make sure that they understand that you are ready to perform the work to utilize the parcelable method when necessary.

      Ryan's Answer #1

      "Having written code for Android apps for many years now, I am very familiar with both serializable and parcelable methods. In my first hand experience, parcelable provides a much faster and better user experience so I will always strive to take the time to write custom code for marhsaling and unmarshaling to create less garbage objects within an app."

      Ryan's Answer #2

      "Due to it being a standard Java interface and its ease of implementation, serializable interface is pretty commonly used. But, because it uses reflection, many temporary objects are created within Android apps and this creates a very poor user experience. When the parcelable interface was introduced for Android systems, I have extensively focused on its use and finished products have benefited greatly."

  9. 9.

    We are looking for innovators to join us here at NetIQ.. Where have you brought innovation in automation to a process in your career?

      Innovation in software has occurred in many phases over the last 20 years and NetIQ. is always striving to be on the forefront of innovation in their field. For this question, think back on your automation experience and talk about a concept that you helped create that you felt was innovative. Really sell your interviewer on your ability to think outside of the box with this question by hammering home the idea that you can help bring new innovations to the team at NetIQ..

      Ryan's Answer #1

      "To be very honest with you, I was really drawn to the automation side of engineering because of the constant need to be flexible and continuing me education to stay ahead of new trends. Last year, I helped develop a codeless test automation for my company that brought together our software engineers and end users to test in environments in a fast and efficient manner. The codeless testing was a first for my organization and really helped free up time for our software engineers to come up with solutions rather than spend time testing."

      Ryan's Answer #2

      "About four years ago, I was on a team that developed an AI bot that could test scripts and provide analysis on extremely large amounts of data in a short period of time. Our work focused on the algorighms that the AI would utilize in its testing work. From the start, the AI process was extremely accurate and efficient. Now, as things have changed over time, modifications to the AI system all center around changes to the algorithms. Based on our success, we presented our AI system at a national conference last year and it received a lot of great accolades."

  10. 10.

    How do you measure the success of a data integration project?

      Similar to evaluating any project, measuring the success and impact of any data integration project should rely on goals that were defined at the start of the project. In your answer, be sure that you speak about the consideration for the people involved in the project (i.e. customers, sales, IT, engineering) and how success was measured in their eyes. Another great point to touch on in your answer is using the SMART method for setting goals to assure that they are specific, measurable, attainable, relevant and time oriented.

      Ryan's Answer #1

      "With any large data integration project that I have managed in the past, success starts with setting realistic yet high standard goals for the project. To do this, I need to make sure that I get input from all key stakeholders in the project. With a recent project, we measure our success in a few different ways. Because of the need set forth by our sales force to be more competitive with our competition in the market, we measured timeliness of the system pre and post integration. Then, to measure the financial impacts of the project, we measured our end of project costs versus what was budgeted. Because our goals were measurable, it was easy to see that the project was a huge success."

      Ryan's Answer #2

      "I think that I can best demonstrate this by talking about a recent data integration project we worked on in creating new banking software. At the beginning of the project, we clearly defined the end goals of the project in the data we wanted converted with a set deadline for completion. Our design team added their expectations on their desired workflow following the data conversion. One integration was complete, our goals were easily measured for the project to be considered a success."

  11. 11.

    Our implementation consultants here at NetIQ. often face conflicts with our customers while onsite during implementations. What interpersonal skills do you use to handle conflicts with clients?

      In the software implementation process for large customers of NetIQ., you will be working with top level managers and key decision makers onsite and more often than not, issues can arise. In your role as the implementation consultant, these issues come directly to you and your interviewer will be looking to hear how you will handle these issues to maintain both a great relationship with the customer and honor to the NetIQ.. In your answer, focus on finding solutions to issues that benefit both parties and talk about the important communication skills that you possess that will make this possible in any situation that you may face.

      Ryan's Answer #1

      "Any time that I face a conflict in the workplace, I maintain my own personal composure by not taking things personally and keeping a smile on my face. After setting myself, I look to gain insight into the potential conflict by using my reflective listening skills and then problem solve from there. In this role, I would listen to the needs of the client and be empathetic in my approach with them. My ability to creatively problem solve would take over from there to help find a solution for the client."

      Ryan's Answer #2

      "The biggest skill that I would bring to the team here at NetIQ. as a consultant to clients would be my ability to express mutual respect to all that I work with. As an organization, NetIQ. has their own goals that I will be vital in helping to achieve. Your clients also have their own goals that can offer different greatly from yours. A sense of mutual respect allows me to put myself in the shoes of all involved and that really helps me find solutions that work for everyone."

  12. 12.

    How do you stay organized and on track when working on multiple projects or duties at the same time?

      In this role with NetIQ., you will likely be expected to manage multiple projects at the same time. Your ability to plan, manage deadlines and handle high needs items that come up on a regular basis will be essential to your success in this role and your interviewer is looking to hear how you plan for success. Whether you utilize an electronic tool or a written list, there are no right or wrong answers as long as you can prove in your answer that this method works out great for you.

      Ryan's Answer #1

      "With any project that I am working on, I make sure to set benchmarks to meet deadlines ahead of time and set early personal deadlines to allow for some wiggle room. To do this, I am a proponent of using the Microsoft Outlook calendar and tasks functions to help keep me organized. I find that this method helps me stay on track with multiple projects while also leaving me wiggle room each day to fight the high needs fires that do come up in this job."

      Ryan's Answer #2

      "For me to stay on track, I make sure to take ten minutes at the end of each day to recap what was accomplished, what new came up on my task list and re-prioritizing my work for the next day. Then, upon arriving the next day and working through emails from the previous evening, I can adjust my task list for the day if needed. I tend to set aside two hours per day to work on long-term project needs while focusing a majority of my time on the short-term needs."

  13. 13.

    Software technology continually changes. How do you stay current on new technologies and sharpen your skills?

      As technology needs rapidly change for each company, the interviewer would like to know how you adapt to new technologies. This question also gives the interviewer an opportunity to hear more about your learning style and how you take the initiative to learn new things. Interviewers like to hear about specific courses or training, but try to keep them as recent and relevant as possible.

      Ryan's Answer #1

      "I enjoy learning about new technologies in the software space both personally and professionally. I like to read software and data related articles, and I recently completed an 'Introduction to Python for Data Science' course to help build my skills, even though my current employer didn't require it."

      Ryan's Answer #2

      "I define success by what we achieve as a team. The project, as a whole, needs to deliver on expectations before I consider the job a success."

  14. 14.

    What do you feel are the primary features and benefits of the Java programming language?

      As a company that utilizes Java, NetIQ. and your interviewer want to make sure that you have an understanding of the Java programming language and they do so by asking this question. Obviously a language packed with unique features, talk about the features that you can speak the most knowledgeably about and tie your direct experience to.

      Ryan's Answer

      "When I started working with Java three years ago, the first huge benefit was the fact that the Java syntax was based on C++. At that time, I had a great working knowledge of C++ and my transition to Java was absolutely seamless. The other amazing feature that I've come to appreciate with Java is how robust the memory management is in exception handling and automatic garbage collection."

  15. 15.

    A huge part of our business here at NetIQ. is designing software for iOS. In this role, how would you steer away from retain cycles when using closures in Swift programming language?

      This question allows your interviewer to assess your technical knowledge and skills in designing apps for iOS products in a very simple way. To successfully answer it, make sure that you can speak knowledgeably about the swift programming language and using closures to capture and store references within the software. To piece together everything for your interviewer, give a clear understanding of why retain cycles must be avoided in your processing.

      Ryan's Answer

      "Because ARC handles most of the memory knowledge in Swift, I know ARC is prone to memory leaking and this can cause major issues in apps over time. The fix that I've used in my career to avoid retain cycles is using weak references in my coding."

  16. 16.

    In SQL, how do you explain the differences between clustered and non-clustered indexes? Can you name a time that you used each?

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  17. 17.

    At NetIQ., we rely on a full team effort to deliver top quality products to our customers. Tell me about a time that you worked well as part of a team. Are you comfortable in a similar role here?

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  18. 18.

    If hired for this position here at NetIQ., would you be comfortable handling overall project manager responsibilities for new software development?

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  19. 19.

    What experience do you have in the different types of software maintenance?

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  20. 20.

    Would you say that you are a goal oriented on the job? What would I be able to do as your manager to help you achieve your goals if hired here at NetIQ.?

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  21. 21.

    Talk about a time when things didn't go as planned on the job. What was the situation and what allowed your to persevere in that situation?

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  22. 22.

    How would you say that you would help bring sound data governance philosophies to this role at NetIQ.?

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  23. 23.

    In your experience in software testing, would you consider yourself proficient in both testing and debugging processes?

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  24. 24.

    When would you utilize a trigger within Oracle to execute a function automatically?

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  25. 25.

    If you were confronted with a time where you wouldn't be able to meet a deadline here at NetIQ., what steps would you take when you made that realization?

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  26. 26.

    If you were asked to review a colleague's code that they had written, what key things would you look for?

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  27. 27.

    The software we develop here at NetIQ. requires you to have working knowledge of both privileges and roles within Oracle. Can you talk about your knowledge and experience of both within Oracle?

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