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Navy Exchange Service Command Interview Questions

32 Navy Exchange Service Command Interview Questions
Question 1 of 32
How do you like to be recognized for your accomplishments?
How to Answer
The management team at Navy Exchange Service Command is focused on nurturing a positive work environment and strong team, so they'll be sure to offer you feedback on your work as well as recognition of your accomplishments. Share with the interviewer how you would want credit for your hard work. Through gifts? Financial perks? Public recognition? Kind words? Title promotions?

Answer Example
"I am very much an over-achiever and find that the best way for me to be recognized for a job well done is through words of kindness and recognition. I am easily encouraged, and the best reward for me is to know that my hard work is noticed."
Answer Example
"As a sales professional, I am driven by a challenge with a financial perk. Sales contests, for example, are a great way to motivate me."
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Question 2 of 32
How do you handle situations that could cause you to be late or miss work?
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How to Answer
Promptness is an important quality for Navy Exchange Service Command employees. Make sure that the interviewer knows that you plan for traffic, bad weather, and any other situation that could make you late for your shift. Your interviewer wants to know that you are proactive and can handle the stress of unexpected situations that affect arriving to work on time.

Answer Example
"I hate being late and always do everything I can to avoid it -- if I'm not five minutes early, I feel like I'm already late! Cincinnati winters can make travel hard, so I always make sure to give myself extra time when there's snow or ice."
Answer Example
"I hope never to be late! When I started working at a restaurant at sixteen years old, we were taught the adage of 'if you're on time, you're late,' so I've worked to implement that into my life. I always try to arrive 15 minutes early, but unforeseen circumstances sometimes arise. I handle surprises using common sense and keeping courtesy to others in mind."
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Question 3 of 32
Do you have reliable transportation?
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How to Answer
If you are offered a position at Navy Exchange Service Command, your managers will want to know that you are able to make it to work consistently and on time. Let the interviewer know about your transportation plans, whether that includes driving, walking, taking public transit, or riding a bike.

Answer Example
"I have a well-maintained vehicle, and I am comfortable with the amount of travel required to get to the store every day."
Answer Example
"I take public transit and find it to be very reliable. I always plan for unexpected delays and take an earlier bus if I know it's a heavy-traffic day or if the weather is bad. I always make sure I'm at least 5-10 minutes early for my shifts."
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Question 4 of 32
What do you hope to learn from this job at Navy Exchange Service Command?
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How to Answer
Employees at Navy Exchange Service Command have the opportunity to learn a wide variety of skills. Share what you hope to get out of your experience at NEX. Review the job description and information about related careers to help you get a better idea of what you have to look forward to. Discuss how this position will help you in your career.

Answer Example
"I am looking to lay the foundation for the rest of my career with this position. I hope to increase my already strong skills in sales as well as learn more about running a store -- someday, I would love to become a store manager or open my own small retail business."
Answer Example
"I hope to gain stronger skills in communication and customer service. I understand that retail can be challenging because of the multiple personalities you are faced with on a daily basis. I believe this will help my confidence to grow, and my sales skills as well."
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Question 5 of 32
How do you feel about performance incentives?
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Question 6 of 32
What are your salary expectations?
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Question 7 of 32
How can Navy Exchange Service Command motivate you on the job?
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Question 8 of 32
Describe to me your ideal employer.
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Question 9 of 32
We need reliable people on our team at Navy Exchange Service Command. How many days were you absent from work last year?
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Question 10 of 32
What type of work environment do you dislike working in?
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Author of Navy Exchange Service Command Answers and Questions

Jordan Henry
Jordan Henry is a technical and creative writer working in Chattanooga. She has worked as a career developer and freelance resume/cover letter builder for the last ten years. You can find her on LinkedIn here: https://www.linkedin.com/in/jordan-henry-81539072/
Published: 07/14/2018

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Question 11 of 32
Personality fit is important to us at Navy Exchange Service Command. How would you describe your personality?
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Question 12 of 32
How do you handle a situation where your supervisor does not properly communicate information to you?
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Question 13 of 32
What type of manager brings out the best in you?
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Question 14 of 32
Why is this job with Navy Exchange Service Command right for you at this time in your career?
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Question 15 of 32
What is the most competitive work situation you have experienced? How did you handle it? What was the result?
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Question 16 of 32
Tell me about a time when you made a suggestion requesting change in an organization.
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Question 17 of 32
This position requires a flexible schedule as we are open evenings, weekends, and most holidays. Are you able to commit to these hours?
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Question 18 of 32
At Navy Exchange Service Command we like to hire strong achievers. Give me an example of a time when you went above and beyond.
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Question 19 of 32
Take me through your experience in retail. What was the most challenging position you have held? Which was your favorite, and why?
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Question 20 of 32
Have you researched our company values? What makes you the best candidate for Navy Exchange Service Command?
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Question 21 of 32
You will be responsible for a large amount of cash and valuable merchandise at Navy Exchange Service Command. What would your most recent employer say about your character and honesty?
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Question 22 of 32
In a retail environment, staff turnover is often high. How would you handle it if your co-worker did not show up for their shift?
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Question 23 of 32
Working in a retail environment, you will sometimes come across rude customers. How would you handle a customer who is aggressive towards you or a co-worker?
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Question 24 of 32
Tell me 3 qualities you possess that make you a strong fit for this position with Navy Exchange Service Command.
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Question 25 of 32
At Navy Exchange Service Command we firmly believe in grooming our employees into management roles as they show potential. Are you interested in potential leadership roles with us?
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Question 26 of 32
In our retail stores we take pride in our merchandising and displays. Do you consider yourself to be a creative person, capable of making an attractive retail display?
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Question 27 of 32
This position requires you to wear a uniform to work. Have you worn a uniform in the workplace before? How do you feel about this?
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Question 28 of 32
In this role you will be required to handle customer transactions. On a scale of 1-10 how strong are your mathematical skills?
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Question 29 of 32
We have a strong employee honesty program in place at Navy Exchange Service Command to prevent loss. What would you do if you discovered that a co-worker was stealing product or money?
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Question 30 of 32
At Navy Exchange Service Command we have a very clear return policy. How would you handle a customer who was arguing with you about a potential return?
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Question 31 of 32
What do you know about Navy Exchange Service Command? Why do you want to work for us?
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Question 32 of 32
Navy Exchange Service Command puts customer service first. How do you ensure that you always put the customers' needs first?
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