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Navis Interview
Questions

27 Questions and Answers by
| Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.

Question 1 of 27

As the onsite consultant for our clients here at Navis, you may be privy to confidential information or data. How can we ensure that you will hold client data security in the highest confidence?

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Navis Interview Questions

  1. 1.

    As the onsite consultant for our clients here at Navis, you may be privy to confidential information or data. How can we ensure that you will hold client data security in the highest confidence?

      The consulting world at Navis will put your in a position to have access to client databases, applications and directories that could potentially contain sensitive data. Consultants have a responsibility to their clients to maintain that privacy. Be sure that your interviewer understands that you adhere to that responsibility by talking about past experiences where you have been exposed to and kept sensitive data confidential. It is important to talk about your own personal morals and values in your answer to this question.

      Ryan's Answer #1

      "Having worked as a consultant for a large healthcare medical record software organization, I had access to thousands of medical records with each new client that we brought aboard. While often required to sign confidentiality and HIPAA agreements with each client, my own values would never allow me to compromise the secure data of a patient. If hired for this role, I would hold the confidential data with your clients in the highest regard and wouldn't hesitate to take all measures possible to ensure that data is secure."

      Ryan's Answer #2

      "Successful consulting relationships with customers are built on trust and I value and respect the trust that my customers show my by maintaining all policies on confidentiality with each customer. My current role in the banking industry allows me access to the software of many banking institutions when I am onsite with them. When working with staff at bank branches, I don't discuss any personal financial data that I have access to even with them."

  2. 2.

    Talk about a successful training program that you had the opportunity to design and implement. What do you feel were the keys to success for the program?

      If hired for this role at Navis, you will be looked upon to design new and innovative training programs for end users of the companies products. To gain insight on how you would do this moving forward, your interviewer is giving you the opportunity to talk about a past program that you created that ended up being a success. As you talk about that program, make sure to hit on what you feel was a key to success for the program. Some things to potentially keep in the forefront when answering would be considering expectations of the customer, thinking about the work style of the end user and thinking about how to motivate others during the training.

      Ryan's Answer #1

      "Two years ago in my current role, my organization was putting a new educational tool out to elementary school teachers to help organize their lesson plans and I was tasked with creating both an online training module and an in-person training for new customers. Looking back, I'd say that the biggest key to success for this training program was the consideration of the work style of the teachers that would be using the program and then creating a program around those work styles. To do this, I conducted significant research on school teachers and it was determined that online training modules were the preferred method for training. I also would be tasked by some districts to do in person training. This provided a very unique opportunity for me to develop two unique, yet similarly focused, programs."

      Ryan's Answer #2

      "With my current organization that is a large healthcare employer, I created a training series that focused on patient safety for our staff that were directly in patient care areas. For it to be a success, the biggest key was to make the program fun and interactive for our staff. If you know the healthcare industry, safety has been drilled into the heads of staff throughout their whole career and if this new training wasn't fun and interactive, it would've been just another training in the eyes of staff. Upon rolling out the training six months ago, me and my staff received rave reviews from our staff and their leaders and we look forward to continuing this training with all new staff that is hired."

  3. 3.

    What do you feel are the primary features and benefits of the Java programming language?

      As a company that utilizes Java, Navis and your interviewer want to make sure that you have an understanding of the Java programming language and they do so by asking this question. Obviously a language packed with unique features, talk about the features that you can speak the most knowledgeably about and tie your direct experience to.

      Ryan's Answer

      "When I started working with Java three years ago, the first huge benefit was the fact that the Java syntax was based on C++. At that time, I had a great working knowledge of C++ and my transition to Java was absolutely seamless. The other amazing feature that I've come to appreciate with Java is how robust the memory management is in exception handling and automatic garbage collection."

  4. 4.

    Do you have experience in developing white papers as part of your technical writing experience?

      In the software industry, Navis uses white papers to explain complex terms in more simpler terms for their end users. If you do have experience creating white papers, discuss your experience in detail and explain what types of products you wrote them for. If you don't have direct experience, make sure that you can explain the basic premise of a white paper and talk about the skills that you have that give you the ability to write them effectively.

      Ryan's Answer #1

      "In my current role in the medical device industry, I have a lot of experience writing white papers for prospective and current customers. In this role, our white papers were what I would call a blend between a technical document and a marketing document as they really outlined how new products would help solve a problem for our customers. The process of my writing required a great amount of technical knowledge and the ability to convey that knowledge in layman's terms."

      Ryan's Answer #2

      "As a newer technical writer, I don't have direct experience writing white papers but I think my skills would be great for producing great ones here at Navis. From what I know about white papers, they are very concise and to the point. They are reaching to a specific audience to explain a product and convey the benefits that customers can get from the product. In the software industry, I think my excellent technical writing skills will be very beneficial in the creation of white papers for your clients here at Navis."

  5. 5.

    In your mind, when is monkey testing the most effective in testing new software?

      By utilizing random inputs to check the behavior of a program, monkey testing has its time and place in the software testing process. For this question, your interviewer is looking to hear that you have an understanding of the theory behind monkey testing and how you would look to put it to work at Navis to test their products.

      Ryan's Answer #1

      "In my experience, monkey testing has been very effective in load testing and stress testing new software as standard testing methods couldn't do this without a lot of extra work. Because of the adhoc approach to the testing, load and stress on the software was most highly gauged through monkey testing."

      Ryan's Answer #2

      "Because monkey testing is able to find unique bugs that standard testing won't find, I've found it to be very effective for testing new pilot software programs that are reaching new bounds. At my current job, I helped design a brilliant monkey testing process that utilized user behavior to look for certain probabilities of bugs within our systems that we were designing."

  6. 6.

    Navis embraces an Agile environment. Explain your experience in Agile methodologies and why you think it is important.

      The interviewer would like to understand the depth of your knowledge in Agile. The interviewer would also like to know if you work well with team collaboration, are responsive to stakeholder needs, and can work well with team defined milestones. Give a specific example of your experience.

      Ryan's Answer #1

      "The majority of my experience has been in an Agile environment. For ten years I have been personally responsible for leading agile teams, and I have helped define team goals and milestones. This approach is important to me as I see how Agile methodology helps employees deliver better products in less time. In my current role, team productivity increased by 34% once we introduced an Agile environment, and our on-time project rate skyrocketed another 18%."

      Ryan's Answer #2

      "I especially want to work for Navis because I have friends who have worked here before with really positive feedback on their experiences. I am looking for a positive work environment where I can stay for a long time to come."

  7. 7.

    Here at Navis, we ask our test engineers to follow specific QA protocols. What role do you feel QA plays in software development and testing?

      As an experience software testing engineer, quality assurance should be ingrained in your brain and your interviewer is looking to get a sense of your personal feelings towards it in your work with this question. In your answer, be sure to highlight QA's importance in reducing errors, maintaining specifications, testing failure parameters and preventing defects from occurring. In the end, make sure that quality is your mantra in the eyes of your interviewer by giving an example or two of how you put QA in the forefront of your work.

      Ryan's Answer #1

      "As a test engineer, I take great pride in my role of ensuring that systems go out to consumers as error free as possible. In my current role, I take the time to learn all of the system specifications that are laid out by our design engineers and customize my testing to follow those specifications."

      Ryan's Answer #2

      "In my work throughout my career, quality assurance in my testing was an every minute of every day job on my part. While creating effective testing processes on new software is extremely important in following QA protocols, the recording of defects, issuing of reports and assisting the designers on fixing issues are equally important parts of the process that I'd love to let shine here at Navis."

  8. 8.

    In a technical support role here at Navis, we expect that you would be able to bring great customer service skills to the role. Describe your customer service philosophy in the support that you would provide.

      While your interviewer will be able to get great insight into your technical expertise during your interviewer, this one question will allow you the opportunity to describe how you will bring solid interpersonal skills to the role. Your interview knows that customers will rely on you to provide quick and sensible support for their needs, but the expectation to do that in a pleasing manner is of utmost importance. Talk from a high level about your feelings on why providing great service is important and give an example or two of ways that you have done that in the past.

      Ryan's Answer #1

      "To me, my job duties aren't fully satisfied if an end user leaves our conversation without a smile on their face. While any technical support specialist can handle the customer aspect of the job, few have the people skills to do so pleasantly for their customers. In any interaction that I have with a customer, I talk in a calm and boosting manner. If they are upset or mad about a situation, I reflectively listen and never place any blame back on them. By taking this approach, my customer surveys in my current position have been excellent for the three years I've held that role."

      Ryan's Answer #2

      "If hired for this role here at Navis, you'll quickly find that my mantra in working with customers is speed with a smile. To do this, I need to be resourceful in providing them with an answer or triaging them to the correct person. I need to be knowledgeable in our product base to give them answers with confidence. And last, but not least, I need to be positive in all interactions with them."

  9. 9.

    What do you consider to be a good litmus test for when you would automate a test process for a new system versus testing manually?

      As your role with Navis will look to help further their automate testing processes for new systems, you will need to have a good sense for when automation makes sense and when it does not. Reiterate your sense for this to your interviewer by sticking to the high level response that repetitive tasks, as are common with large software companies, are prime candidates for automation whereas one time test cases are not.

      Ryan's Answer #1

      "Having been in automation in both manufacturing for many years and now software for the last three years, a common misconception among people is that automation can help improve any situation and that couldn't be further from the truth. The amount of time, effort and resources that goes into an automation process makes it ideal for repetitive tasks and tests that have multiple data sets. If a testing process calls for unique and one time process, it would make the most sense to run that process manually."

      Ryan's Answer #2

      "I"n my current position, most of the automation testing that I design is in program sanity testing. These automated tests work great because they run on similar systems following changes in code to ensure that no bugs remain in the system. If our group of engineers are working on unique, one off type projects, my automation processes are not utilized."

  10. 10.

    What SDLC models are you familiar in working with?

      As a software engineer, you are very familiar with the software development life cycle. For this question, your interviewer is looking to hear what models you have worked on in the past. While there isn't necessarily a right or wrong answer to this question, try to show your flexibility to working with different SDLC models by bringing up your past experiences. Then, show you have knowledge of different models like the waterfall model or agile model. It is also a good idea to use this question as an opportunity for you to learn more about Navis by asking your interviewer which model they work off of.

      Ryan's Answer #1

      "During my training in software engineering and in my early career, the waterfall model was the standard. In this model, each phase of the development process happens in a set order and projects using this model are easily managed. But over time, as the development projects that I have led have become more complicated and intricate, I have implemented the spiral model. This model has allowed the ability of end users to give feedback early on and often during development and helps to build a more customized product to our customers."

      Ryan's Answer #2

      "In my current position with XYZ Company, my department utilizes the agile model in development life cycle. Since our products are so tailored to the needs of our customers, we get a working product very early on in the process and then I work hand in hand with customers to fine tune the software moving forward. It is a very effective model that has built a great reputation for our software among customers. I also have familiarity working with the iterative model and it has similar advantages to the agile model. If I were hired here at Navis, can you expand on what models you use here in your software development life cycle?"

  11. 11.

    Do you consider yourself stronger in C++, C#, Java, or Python?

      Before your interview, do some research to understand what tech stack Navis uses so you can best prepare and highlight your expertise. If you aren't as strong in one of the skills you feel is necessary, be sure to explain how you've used it and how you are growing your knowledge to become better. Be sure to be honest in your answer, as the company will likely test your strengths.

      Ryan's Answer #1

      "In my last company, we had a bit of an outdated tech stack and used C# and .NET. I found myself fully immersed in those technologies, but had a strong desire to learn more and become more familiar with modern technologies and how I can apply that in my career. That's what has me so interested in this role. Over the last year, I've taken courses in Java and C++, which I noticed you prefer. I've become proficient in the skills and in side projects, applied my increasingly strong knowledge. I'm probably strongest professionally in C# as that has been where my experience lies, but my passion and dedication is on the Java and C++ side, as I feel that's the more modern alternative. I'm excited about the possibility of applying that knowledge in a role at Navis."

      Ryan's Answer #2

      "I am motivated and excited about this new opportunity because it will challenge me to grow in my (X) skills. I love soccer and enjoy spending time with my teammates. I am interested in continuing my education by studying (Y) to further my career."

  12. 12.

    Would you say that you are a goal oriented on the job? What would I be able to do as your manager to help you achieve your goals if hired here at Navis?

      At the heart of this question lies your interviewers desire to see what motivates you as a potential employee at Navis. Make it clear to your interviewer that you certainly are motivated by on the job goals and do this by using an example of a time where you were motivated by and achieved a goal. Then, think deeply about the type of manager that you like to work for in terms of goal setting and helping our achieve your goals. Let your interviewer know what type of management styles you appreciate the most while being open to any style.

      Ryan's Answer #1

      "I would definitely say that I am goal oriented on the job in wanting to contribute any way that I can to the overall benefit of the organization. In my current organization, our leadership focuses on overall sales numbers at the end of the year. To help achieve these goals, our department creates our own goals to help achieve the sales numbers needed to succeed. Last year, one of those goals was to be as creative as possible in our user experience design processes. With the launch of an exciting new app midyear, sales numbers skyrocketed and our department was instrumental in that. For me, it was important that we determined our goals as a team with the final stamp of approval from our manager. While this style of management really helped motivate me, I can thrive under any management style as long as expectations and goals for my work are clearly set."

      Ryan's Answer #2

      "For me, my day to day work is much more meaningful when I have goals to work for. In my current role, we have set timelines for our projects and this helps lay the framework for our goals. If hired for this position, my expectations of you as my manager would be to have goals clearly defined and a supportive atmosphere to be provided to work within."

  13. 13.

    What is one unique personality trait you possess that would help you be successful in this role with Navis?

      This question is allowing you to have the floor during your interview to wow your interviewer with something they might not know about you yet from your resume or time so far during the interview. Think about a strong, unique trait that you have that has led to prior success in your field and explain in detail how this will help further you in your career with Navis. If possible, be very unique in your answer to draw a direct line between your personality and success in this role.

      Ryan's Answer #1

      "From what my parents have told me about me as a young child, passion has been a personality trait that has driven me my whole life. When I tackle something in life, I need to be passionate about it for it to be a success. From my time as a young child up to today, I have been passionate about physical fitness and this has driven me to participate in running and biking races across the country. This same passion in the pursuit of excellence has translated into my career as a software engineer. From tinkering with computer hardware at a young age and learning the internal components of a system to learning how to create and design software, you'll quickly find that my passion to engineer the most unique software here at Navis will be extremely beneficial to your team."

      Ryan's Answer #2

      "I would have to say that my humility has been instrumental in getting me to where I am at today in my career. Having worked with one of the largest software companies in the world, egos were certainly high with a lot of my teammates and I have always used my humility to let my work do my talking for me while remaining a friendly and curious colleague to all."

  14. 14.

    If hired for this position here at Navis, would you be comfortable handling overall project manager responsibilities for new software development?

      As a skilled software engineer, you have all of the necessary tools in your bag to be a successful engineer at Navis. This question is allowing your interviewer to get a better sense of your project management skills and people skills if you were to join the team at Navis. In your answer, talk about your ability to estimate the time and cost of a project, the staffing needed and the overall scope of planning for a particular project. If you have direct experience in being the lead on a large development project, be sure to discuss that experience with your interviewer.

      Ryan's Answer #1

      "Looking to join the team here at Navis directly out of college, I feel very confident in my abilities to manage the entire scope of a new development project. I have leadership experience as my campus' president of the software engineering club. In that role, I developed skills that would help me utilize staff and resources in the best way possible. During my internship, I was exposed to the planning stages of new projects and I have a very good feel of estimating the budget and length of time needed to have a fully functional system."

      Ryan's Answer #2

      "I would absolutely be comfortable if tasked with project manager duties here at Navis. In my last two roles, I have led successful projects that started with great planning and budgeting process and went through to completion with great people and processes in place under my leadership. While it's not a regular duty for me in my current role, I always welcome leadership duties."

  15. 15.

    As a consultant with Navis, your role will be vital in gather information from our customers in building new technology for them. What would be your goals in an initial consultation with a new or existing client?

      Software consultants are the bridge between the end users and the development teams of new software to help come up with new and creative solutions for the business. In this role with Navis, you will be expected to live in two different worlds and this question focuses on how you will work with end users of the companies products. In an initial consultation, focus your efforts on how you will learn the business needs of the client, talk about what can potentially be offered and then how you will start the creative problem solving process with them.

      Ryan's Answer #1

      "As an experienced consultant looking to break into the technology field, I will break a lot of awesome client focused skills to your team. In an initial consultation, my number one goal is to learn the business of the client and listen to what they are looking for in my products. Once their need is known, I can knowledgeably speak to the products that I work with to help them create a custom solution to fit their needs. If hired for this position, my first order of business would be to work very closely with the design and engineering staff to know the possibilities of customization. From there, my natural ability to consult with clients would take over in a win-win situation for all involved."

      Ryan's Answer #2

      "In consulting with a new client or an existing client looking for system modifications, my number one goal in a first meeting with them would be to lay the framework for how we will move forward and to set expectations moving forward. I would look to understand their business needs and talk with them about all of the solutions possible for them with us as their software provider. From there, I have the ability to set expectations on a time frame for a solution proposal and we can move forward from there. At the end of a first meeting, I want to ensure that the key decision makers are comfortable with me and the business that I represent so they don't hesitate to reach out to me with questions or for clarification on items discussed."

  16. 16.

    How would you handle a classroom based user training session where users were at all different ends of the learning and knowledge spectrum of the program?

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  17. 17.

    Our implementation consultants here at Navis often face conflicts with our customers while onsite during implementations. What interpersonal skills do you use to handle conflicts with clients?

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  18. 18.

    If you were asked to review a colleague's code that they had written, what key things would you look for?

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  19. 19.

    What software analysis and design tools do you have familiarity working with?

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  20. 20.

    If you were faced with a situation that you didn't know the answer to or understand, what would your next steps be?

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  21. 21.

    How do you ensure that you have a healthy work-life balance in your career?

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  22. 22.

    What experience do you have in the different types of software maintenance?

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  23. 23.

    At Navis, we rely on a full team effort to deliver top quality products to our customers. Tell me about a time that you worked well as part of a team. Are you comfortable in a similar role here?

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  24. 24.

    Do you have experience writing a custom exception in Java?

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  25. 25.

    Tell me about your problem-solving skills. Do you enjoy analyzing and solving complex problems?

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  26. 26.

    What programming languages would you consider yourself fluent in?

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  27. 27.

    How would you handle a situation where a colleague was being very difficult to work with?

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