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Navigator Credit Union

30 Interview Questions & Answers

INTERVIEW COACH
Rachelle Enns
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Interview Q&As
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Behavioral
Common
Phone
Tough
Leadership
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Preparing for an interview with Navigator Credit Union? Browse questions below or request one-on-one coaching with an interview expert.
What do you believe we can improve on, at Navigator Credit Union?
Credit Unions rank higher in customer service than traditional banks. Why do you think this is?
In your opinion, what is the best service or product offered at Navigator Credit Union?
Are you a Navigator Credit Union member?
You will handle member transactions in this role. Talk to me about your mathematical skills.
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Walk me through your customer service training.
How do you protect the privacy of every customer you assist?
Do you have any sales experience? Would you be comfortable upselling a Navigator Credit Union banking product?
Are you aware that this job has goals and targets? When have you worked in a similar environment?
How do our fees at Navigator Credit Union stack up against traditional banks?
In this role, you will handle thousands of dollars of cash, payments, deposits, and funds transfers. This responsibility requires you to be detail-oriented, accurate, and honest. Does this describe you?
Do you have any formal education that will help you succeed in this role?
Customers can become upset with Navigator Credit Union policy at times. How would you handle a customer who is angry because they do not agree with a policy?
Have you been trained in the proper techniques for detecting counterfeit cash and fraudulent checks?
Navigator Credit Union puts our members first. How will you always put our members' needs first?
Tell me about one career achievement you have set for yourself this year.
Are you okay with routine work, or do you prefer a mix of responsibilities?
Do you consider yourself a logical person, able to make sound judgments under pressure?
Have you ever been terminated? If so, what were the circumstances surrounding your termination?
If hired, how will you begin to build trusting relationships with our clients and your co-workers?
Your background is not in banking. Tell me what skills and characteristics qualify you for this position with Navigator Credit Union.
Are you a patient person? How do you boost your patience level in challenging situations?
How would you approach a task you were not trained to do?
Do you have plans for continued education?
What would you do if you caught a co-worker stealing money from Navigator Credit Union?
One small error can throw off our entire balance. How do you react when you do something wrong at work?
What do you enjoy about your career in banking?
Looking back to your most recent performance review; what was one area for improvement, and one positive?
Do you have any questions about Navigator Credit Union or this job?
How much do you earn in your current role?
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Behavioral
Common
Phone
Tough
Leadership
All Interview Topics
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