MockQuestions

MinuteClinic Interview Questions

To help you prepare for a MinuteClinic job interview, here are 35 interview questions and answer examples.

MinuteClinic was written by and updated on August 12th, 2022. Learn more here.

Question 1 of 35

Our company prides itself on providing excellent customer service. How do you provide excellent customer service?

Why the Interviewer Asks This Question

Companies that provide excellent customer service greet customers with a smile and a greeting, listen to their customers, know their preferences, and go above and beyond to make them happy. The interviewer asks this question to determine if your values align with theirs. The interviewer wants to hear how you provide excellent customer service to see if you will be a good fit for the MinuteClinic team.

Written by Krista Wenz on August 12th, 2022

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35 MinuteClinic Interview Questions & Answers

  • Behavioral

    1. Our company prides itself on providing excellent customer service. How do you provide excellent customer service?

      Why the Interviewer Asks This Question

      Companies that provide excellent customer service greet customers with a smile and a greeting, listen to their customers, know their preferences, and go above and beyond to make them happy. The interviewer asks this question to determine if your values align with theirs. The interviewer wants to hear how you provide excellent customer service to see if you will be a good fit for the MinuteClinic team.

      Written by Krista Wenz on August 12th, 2022

      Focus Your Answer On

      Think of how you like to be treated as a customer. Then, think of how you provide excellent customer service, treating your customers how you want to be treated. Describe your actions to provide excellent customer service to all, showing the interviewer you will be an asset to their team if hired. If you have received an award or recognition for the customer service you provide, be sure to include that in your response.

      Written by Krista Wenz on August 12th, 2022

      1st Answer Example

      "I value excellent customer service when I am the customer and provide the same service to my patients and their families. I greet everyone with a smile; I introduce myself, ask their name, and how they are doing. I listen to their needs and provide a solution to their problem. I ask them if they have questions and clarify anything they do not understand. I thank them for choosing our company and provide a business card so they can contact me at any time if they have questions."

      Written by Krista Wenz on August 12th, 2022

      2nd Answer Example

      "I worked in hospitality for three years before pursuing a career in the healthcare industry, so I am very familiar with providing excellent customer service. I believe it starts with having a positive attitude and respecting the customer. When you listen to a customer's needs and provide a solution, they will be happy every time. If a customer is unhappy with something, I do my best to ensure their needs are taken care of and that they leave with a smile on their face."

      Written by Krista Wenz on August 12th, 2022

  • Behavioral

    2. In the healthcare services industry, there are many emotions in a day. Have your emotions ever gotten in the way of your productivity?

      Why the Interviewer Asks This Question

      The interviewer wants to know if you consider yourself to be an emotionally driven person. Talk to the interviewer about your emotions and if they have ever affected your productivity at work.

      Remember that almost everyone is an emotional creature to some degree, but there are other ways to describe yourself that have a more positive connotation. If you are passionate, you could choose to refer to yourself as:

      - Expressive
      - Communicative
      - Open
      - Unreserved
      - Warm Hearted

      Written by Krista Wenz on August 12th, 2022

      Focus Your Answer On

      Most healthcare professionals are compassionate and emotional individuals, which are excellent traits to possess. Assure the interviewer that while you can be an emotional person, you always maintain composure and professionalism and do not let your feelings interfere with your productivity.

      Written by Krista Wenz on August 12th, 2022

      1st Answer Example

      "Everyone is emotional to a certain degree, and I consider myself kind-hearted and open. A healthcare career can sometimes be emotional; however, I focus on the positives. For instance - if we are close to losing a patient, I will focus on the positive memories rather than the illness. This mindset has consistently allowed me to continue with a productive shift no matter the emotions that come my way."

      Written by Krista Wenz on August 12th, 2022

      2nd Answer Example

      "This is a great question. I think the right answer is, 'Of course, but not for long!' We've all had those tough cases. A child dies, a patient yells at you, or you must give someone a cancer diagnosis. It's professional to take a few minutes after an encounter like that and let those emotions come and go. I cope with these emotions by telling myself that it's not my story; it's the patient's story. I think it's okay to be moved by someone else's experience, but I don't need to make it mine."

      Written by Krista Wenz on August 12th, 2022

      User-Submitted Answer

      "I would be lying if I said my emotions have never gotten in the way of my productivity, as I am human and we all have days where we feel "off". However, I pride myself on always showing up to work and leaving any personal or emotional baggage at the door when I enter. I strive to make the most of every work day by positively interacting with my co-workers and clients. If an issue arises where I feel frustrated, overwhelmed, or annoyed, and I feel that it is interfering with the quality of care I am providing, I take a minute to collect myself and meditate and then move on with my day."

      Written by an Anonymous User

      Rachelle Enns

      Our Professional Interview Coach
      Rachelle Enns Reviewed the Above Answer

      Fantastic answer! You show a lot of heart and realness in your response. Any interviewer should appreciate your transparency and your positive approach.

  • Behavioral

    3. Our clinics are very busy and fast-paced. How well do you work under pressure?

      Why the Interviewer Asks This Question

      You must work well under pressure in whatever role you are interviewing for. Every workday will undoubtedly be stressful in a busy and fast-paced medical environment. Situations will come up that add stress to the work day, and you must be able to manage your stress for a successful outcome. The interviewer wants to hear that you work well under pressure and stay focused on the task at hand.

      Written by Krista Wenz on August 12th, 2022

      Focus Your Answer On

      Focus on giving an example of working under pressure related to your role in the healthcare profession. You might have had a patient that went into cardiac arrest while you were assessing them or had a loved one come into the clinic who was injured while you were working. Using the STAR method is an excellent way to formulate your response to this question. STAR stands for Situation, Task, Action, and Result. Briefly describe the situation, explain your role, the measures you took to solve the issues, and the outcome. The interviewer wants to hear that you can effectively work under pressure as a healthcare professional.

      Written by Krista Wenz on August 12th, 2022

      1st Answer Example

      "I work very well under pressure. I always remain calm and professional when faced with stressful situations. I find the best thing to do when there is a lot of pressure at work is to stay organized. I create a list, prioritize the most urgent assignments, and delegate work where I can. If I stay focused and know exactly what needs to be done, work stressors do not affect me."

      Written by Krista Wenz on August 12th, 2022

      2nd Answer Example

      "I work very well under pressure. As a full-time student with a full load, I am constantly pressured to do my homework and complete multiple assignments. I also work part-time, so I have developed a system that prioritizes the most urgent assignments and tasks I need to complete to stay on track. I find that being organized and remaining focused on the task at hand keeps stress from taking over, which allows me to stay calm while working under pressure."

      Written by Krista Wenz on August 12th, 2022

  • Behavioral

    4. MinuteClinic seeks to hire those with strong problem-solving skills. When were you able to successfully resolve a problem in the workplace?

      Why the Interviewer Asks This Question

      Problem-solving and dispute resolution are critical skills to possess. Display to the interviewer that you are capable of problem-solving within the workplace. Talk about a time you were creative, proactive, and displayed the leadership qualities required to resolve a workplace issue.

      Written by Darby Faubion

      Focus Your Answer On

      If you are new to the industry and do not have a workplace example, provide an example from school that shows your ability to resolve a problem. Working in the healthcare industry requires quick-thinking individuals who can stay calm and professional when problems arise.

      Written by Krista Wenz on August 12th, 2022

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  • Direct

    5. Why did you leave your last job?

      Why the Interviewer Asks This Question

      The interviewer wants to know why you left your last job to see if you were fired, laid off, or gave notice. If you were fired, they want to know if you will admit the reason, if you take responsibility, and what you learned from the experience. If you gave notice, they want to understand what you did not like about your job to see if you would fit in with the company culture.

      Written by Krista Wenz on August 12th, 2022

      Focus Your Answer On

      Focus on being direct and honest, and explain why you left your last place of employment. If you gave notice, were laid off, or fired, describe the circumstances behind your departure. Be sure to end your response positively and tell the interviewer how excited you are to have the opportunity to interview for the position with MinuteClinic.

      Written by Krista Wenz on August 12th, 2022

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  • Direct

    6. In order to work for MinuteClinic, we require a full background check and a drug screen. Will you have an issue passing either?

      Why the Interviewer Asks This Question

      Working in the healthcare industry means you are in contact with vulnerable people, children, pharmaceutical drugs, drug-related equipment, confidential information, and other areas of sensitivity. You must disclose if you have a criminal record or drug abuse issue. If you have neither, assure the interviewer that you are able and willing to pass a complete background check and drug test.

      Written by Krista Wenz on August 12th, 2022

      Focus Your Answer On

      As with any interview question, you want to focus on being completely honest in your response. As embarrassing as it may be, if you do not think you will pass the drug test or have a criminal background, you need to inform the interviewer now. If passing the drug test will not be an issue and you do not have a criminal history, assure the interviewer that you will have no problem passing both tests.

      Written by Krista Wenz on August 12th, 2022

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  • Direct

    7. MinuteClinic was initially looking for someone with five years of experience in a similar role. Considering you have just two years of experience, would you be willing to accept this position at a lower salary?

      Why the Interviewer Asks This Question

      The interviewer wants to hear if you are willing to earn your way up if they do not offer you top compensation. Discuss with the interviewer what you would expect for compensation if offered this position.

      Written by Krista Wenz on August 12th, 2022

      Focus Your Answer On

      Considering your two years of experience, you need to be compensated for your time and training. While you may not have the five years of experience they are looking for, you still need to be paid commensurate with your experience. Let the interviewer know you are willing to work to the top, but you want to at least start with the median salary for the job.

      Written by Krista Wenz on August 12th, 2022

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  • Discovery

    8. At MinuteClinic, we seek to hire individuals who display a keen interest in the healthcare arena. Would you consider yourself dedicated to a career in healthcare services?

      Why the Interviewer Asks This Question

      Assure the interviewer that you are dedicated to a lucrative healthcare service career. The hiring manager would like to know that this position fits into your long-term plan and that, if hired, you would stay with MinuteClinic as long as possible.

      Written by Krista Wenz on August 12th, 2022

      Focus Your Answer On

      MinuteClinic invests a lot of money and time in hiring and training its employees. The interviewer wants to hear that your long-term career plans include MinuteClinic and that you will be an excellent investment if hired.

      Written by Krista Wenz on August 12th, 2022

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  • Discovery

    9. After reading the job description, what part of the job interests you the most?

      Why the Interviewer Asks This Question

      The interviewer asks this question to see that you have read the job description in its entirety and determine what aspect of the role you like the most. Most MinuteClinic job postings have many duties you will be asked to perform. The interviewer wants to know what you like the most to see where your strengths lie.

      Written by Krista Wenz on August 12th, 2022

      Focus Your Answer On

      Focus on describing what you like most about the job and explain why. For example, you might enjoy being responsible for training all new employees and providing regular performance evaluations. Tell the interviewer why this particular job duty excites you.

      Written by Krista Wenz on August 12th, 2022

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  • Discovery

    10. Why do you think you will be successful in this role with MinuteClinic?

      Why the Interviewer Asks This Question

      The interviewer wants to hear about your qualities and experience that will help you succeed in this role. Talk about your training, years of experience, and hard and soft skills you will bring to MinuteClinic if hired.

      Written by Krista Wenz on August 12th, 2022

      Focus Your Answer On

      Rather than just sharing how you have gone above and beyond expectations in the past, focus on how your qualities will help you to meet and exceed expectations with MinuteClinic. Discuss the reasons why you will be great at this job. Talk about your qualifications and skills to help you do this job well. If you can, match your strengths to the requirements outlined in the job description.

      Written by Krista Wenz on August 12th, 2022

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  • Discovery

    11. What makes you the best candidate for this position?

      Why the Interviewer Asks This Question

      The interviewer asks this question to hear what qualities you will bring to MinuteClinic and how you will benefit them if hired. Now is your chance to highlight your best characteristics and experience, showing the interviewer you have all the qualifications they require.

      Written by Krista Wenz on August 12th, 2022

      Focus Your Answer On

      Review the job announcement before your interview and highlight the qualities, experience, and education MinuteClinic seeks in an employee. Then, focus on using those keywords in your response. When describing how you meet their job requirements, the interviewer will see that you are a highly qualified candidate and place you high on the candidate list.

      Written by Krista Wenz on August 12th, 2022

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  • Discovery

    12. If MinuteClinic hired you today, what would you accomplish first?

      Why the Interviewer Asks This Question

      When you start a new position, it is essential to set a goal on how you will make a positive impact quickly after being hired. Tell the interviewer your impact goal, should you be a successful candidate. If you want to make an impact with your answer, refer to the company's immediate needs, such as increasing budgets, or improving patient care, for instance.

      Written by Krista Wenz on August 12th, 2022

      Focus Your Answer On

      When responding to this question, show the interviewer that you have goals that will benefit MinuteClinic. However, you want to be delicate in your approach, so the interviewer doesn't think you will immediately want to change things if hired.

      Written by Krista Wenz on August 12th, 2022

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  • Discovery

    13. If you could expand your knowledge and expertise in any of the services we offer, which would you choose?

      Why the Interviewer Asks This Question

      The interviewer wants to see if you have researched MinuteClinic and understand their services. After reading the company website, decide which service you would like to become more proficient in and use that in your response. The interviewer also wants to see in what area you may need some additional training if hired.

      Written by Krista Wenz on August 12th, 2022

      Focus Your Answer On

      MinuteClinic offers screenings and monitoring, vaccinations and injections, and wellness and physicals. They also treat minor illnesses and injuries, have pharmacy services, and provide virtual care services. Be sure to choose one of these areas you would like to learn more about.

      Written by Krista Wenz on August 12th, 2022

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  • Discovery

    14. At MinuteClinic, we seek to hire individuals with ambitions of growing their career. Where do you see yourself in three to five years?

      Why the Interviewer Asks This Question

      Every hiring manager would like to know that their investment of time and training will pay off. Assure the interviewer that you see this position as a long-term career with MinuteClinic. Describe your three to five-year goals and how you plan to achieve them.

      Written by Krista Wenz on August 12th, 2022

      Focus Your Answer On

      The interviewer wants to see if you have professional goals and if they include MinuteClinic. You are less likely to be offered the job if you only plan on using MinuteClinic as a stepping stone.

      Written by Krista Wenz on August 12th, 2022

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  • Diversity

    15. MinuteClinic is proud of our diverse workforce. When have you worked with a diverse group of people?

      Why the Interviewer Asks This Question

      The interviewer wants to see if you are accustomed to working with a diverse team of individuals to determine if you will fit the company culture well. Assure the interviewer that you can handle an environment that offers diversity. Even better, give an example of embracing diversity in the workplace.

      Written by Krista Wenz on August 12th, 2022

      Focus Your Answer On

      If you are accustomed to working with diverse groups in college or the workplace, describe your positive experience. If you have not been exposed to diversity, explain your situation and how you embrace working with a diverse workforce.

      Written by Krista Wenz on August 12th, 2022

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  • Experience

    16. MinuteClinic, Inc. offers a Start to Stop(R) smoking cessation program, which is designed to help clients successfully quit smoking on their own schedule. Do you have experience working with people addicted to nicotine or other substances?

      Why the Interviewer Asks This Question

      Quitting smoking is very difficult for most people and often requires assistance such as patches or prescription medications to help with cravings. Any knowledge about nicotine use or cessation will help to educate patients on options.

      Written by Krista Wenz on August 12th, 2022

      Focus Your Answer On

      If you have experience working with patients with addiction, describe your experience. If you do not have experience in this area, explain how you are unfamiliar with this but are excited to begin helping patients with their addiction.

      Written by Krista Wenz on August 12th, 2022

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  • Experience

    17. In an effort to advance the quality of the healthcare we provide, MinuteClinic has partnered with clinical affiliates, including leading hospitals, clinics, and physicians. Have you ever participated in marketing efforts to grow a business?

      Why the Interviewer Asks This Question

      MinuteClinic is always looking to advance the quality of health care provided to patients. One way they do that is by collaborating with medical systems in the communities they serve. If you have ever done any marketing, that could be a strength that MinuteClinic, Inc. could use once you are hired. Also, one does not have to 'officially' be a marketer to do a marketer's job. Perhaps you know people within different healthcare facilities in your community. If so, you may be the one who can open the door to a partnership between that facility and MinuteClinic, Inc. Share any experience or knowledge you have with the interviewer.

      Written by Krista Wenz on August 12th, 2022

      Focus Your Answer On

      Describe any marketing experience that helped grow a business, preferably in the healthcare arena. If you do not have this experience, let the interviewer know you are willing and eager to learn what it will take to help MinuteClinic succeed.

      Written by Krista Wenz on August 12th, 2022

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  • Experience

    18. MinuteClinic offers vaccinations as well as routine injections, such as B12, when indicated. Have you ever given immunizations or worked in a Kidmed clinic?

      Why the Interviewer Asks This Question

      While not all healthcare personnel is responsible for giving vaccinations, one of the services provided by MinuteClinic, Inc. is to give them. Share any experience or education you have. If you have any experience, that could be a plus when seeking employment.

      Written by Krista Wenz on August 12th, 2022

      Focus Your Answer On

      KidMed clinics offer expert urgent care for pediatrics from newborn to 21. The interviewer asks if you have experience working in a KIdMed clinic as many vaccinations are given in the facilities.

      Written by Krista Wenz on August 12th, 2022

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  • Experience

    19. One of the services provided by MinuteClinic, Inc. is DOT physicals. Have you ever assisted with or performed physicals for school or employment purposes?

      Why the Interviewer Asks This Question

      Many professional drivers are required to get physicals regularly. MinuteClinic, Inc.'s certified practitioners make it easy for commercial drivers to fulfill Department of Transportation (DOT) regulatory requirements. DOT physicals must be carried out correctly as DOT standards are high. If you have any experience with these physicals, share it with the interviewer. Be sure to note something you are familiar with regarding a DOT physical that will show your knowledge.

      Written by Krista Wenz on August 12th, 2022

      Focus Your Answer On

      As with any interview question, you should be honest. It won't cost you the position if you are unfamiliar with DOT physicals. The interviewer wants to see if you need training in this area or if you are comfortable doing DOT physicals.

      Written by Krista Wenz on August 12th, 2022

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  • Experience

    20. One of the services offered by MinuteClinic is caring for minor skin conditions. Are you familiar with any dermatologic conditions such as eczema or impetigo?

      Why the Interviewer Asks This Question

      MinuteClinic, Inc. offers several services regarding the care of minor injuries or minor conditions. General knowledge of some of these conditions could be what the interviewer is looking for. Even if your experience is personal and not professional, sharing your expertise with the interviewer is still essential.

      Written by Krista Wenz on August 12th, 2022

      Focus Your Answer On

      If you are familiar with minor skin conditions, describe your experience. If you are unfamiliar with working with dermatologic conditions, tell the interviewer that this is not your expertise, but you are excited and eager to learn all you can.

      Written by Krista Wenz on August 12th, 2022

      User-Submitted Answer

      "Yes, I am familiar with some skin conditions. Patients with eczema should use lubricants and take hydrating bathes to alleviate dryness. They should also use Topical steroids such as hydrocortisone and oral histamines for itching.

      Impetigo is contagious, and you prescribe mupirocin ointment for nonbullous; antibiotics include cephalexin or dicloxacillin QID X 10 days."

      Written by an Anonymous User

      Rachelle Enns

      Our Professional Interview Coach
      Rachelle Enns Reviewed the Above Answer

      Very good answer! Your knowledge shines through. You may want to add a sentence showing that you are aware of MinuteClinic's overall services. I have offered an example below.

      "Yes I am familiar with some skin conditions. With eczema, you want to have the patient use lubricants and take hydrating bathes to alleviate dryness. You may also use topical steroids such as hydrocortisone and oral hystamines for itching. Impetigo is contagious, and you prescribe mupiricin ointment for nonbullous; antibiotics: Cephalexin or dicloxacillin QID X 10 days. I understand that MinuteClinic, in addition to treating minor skin conditions, also offers health screening and vaccinations."

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  • Experience

    21. As part of MinuteClinic's services, we provide screening and monitoring of certain conditions such as high cholesterol and high blood pressure. Do you know how to take a manual blood pressure?

      Why the Interviewer Asks This Question

      Many healthcare facilities use digital monitors to check blood pressure. However, there are times when a reading may appear lower or higher than normal, and taking a manual blood pressure is warranted. If you have any experience, this could be a plus!

      Written by Krista Wenz on August 12th, 2022

      Focus Your Answer On

      Let the interviewer know if you are trained in how to take manual and digital blood pressures and where you used your skill. If you do not have training in this, explain how you learn quickly and are excited to gain this experience with MinuteClinic.

      Written by Krista Wenz on August 12th, 2022

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  • Experience

    22. One of the services offered by MinuteClinic is minor injury care. Have you ever removed sutures or staples from a wound?

      Why the Interviewer Asks This Question

      Minor injury care is one of the services offered by MinuteClinic, Inc. Any experience you have with minor injury care is relevant. So, if you have removed sutures or staples, as the question asks, share that. If you have not, share any injury care you may have experience with.

      Written by Krista Wenz on August 12th, 2022

      Focus Your Answer On

      It will not be a deal-breaker if you do not have experience removing staples or sutures, but it will be a bonus if you have this expertise. The interviewer wants to know if you will need training in this procedure or not.

      Written by Krista Wenz on August 12th, 2022

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  • Experience

    23. MinuteClinic provides pregnancy evaluation but not maternity care. Have you ever done pregnancy testing for a client?

      Why the Interviewer Asks This Question

      MinuteClinic, Inc. provides pregnancy testing but refers clients to a maternity provider or advises clients to see their primary care provider if a positive test result occurs, in cases of pregnancy or hormone injections within the previous 12 months, or when the patient has abnormal vaginal bleeding. Experience with pregnancy testing is a plus but not a requirement with MinuteClinic, Inc. Nevertheless, share any experience you have with the interviewer.

      Written by Krista Wenz on August 12th, 2022

      Focus Your Answer On

      Focus on keeping your answer brief and to the point. If you have experience doing pregnancy testing, describe where you gained your experience. If you have not performed pregnancy testing on a patient, explain that you are unfamiliar with the procedure but are eager to learn.

      Written by Krista Wenz on August 12th, 2022

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  • General

    24. MinuteClinic has clinics located in select CVS Pharmacy and Target stores nationwide. Why do you think clinics like these are so successful?

      Why the Interviewer Asks This Question

      The idea of clinics that are easily accessible with shorter wait times is something that providers and consumers alike are excited about. Share your thoughts on why these clinics are successful with the interviewer.

      Written by Darby Faubion

      Focus Your Answer On

      There is no right or wrong answer to this question. The interviewer merely wants to hear your thoughts on why you think clinics like MinuteClinic succeed.

      Written by Krista Wenz on August 12th, 2022

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  • General

    25. In your opinion, what makes you a great problem solver?

      Why the Interviewer Asks This Question

      Employers want to know that you have a systematic approach to problem-solving. Consider the skills and qualities that help you successfully face problems. Perhaps you have a keen eye for detail. Maybe you can see opportunity when others can only focus on the issue. Share your strengths as a problem solver and your ability to come up with innovative solutions.

      Written by Krista Wenz on August 12th, 2022

      Focus Your Answer On

      Problem-solving involves many desirable skills, such as critical thinking, communication, and conflict resolution skills. The interviewer wants to see what a great problem solver you are to determine if you have the skills they seek in a candidate.

      Written by Krista Wenz on August 12th, 2022

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  • General

    26. Rate your problem solving skills from 1-10. How do you justify your rating?

      Why the Interviewer Asks This Question

      The interviewer wants to know how you would rate your problem-solving skills to see if you have the skills they seek in a candidate. Of course, you want to give yourself a strong rating; however, you must remain realistic. Everyone has room to learn and improve! Be sure to justify your score as well.

      Written by Krista Wenz on August 12th, 2022

      Focus Your Answer On

      Remember to answer both parts of this question. First, you want to rate your problem-solving skills. Then, justify your rating with an example.

      Written by Krista Wenz on August 12th, 2022

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  • General

    27. MinuteClinic supports a healthy balance between our employees personal and professional life. How do you balance life and work?

      Why the Interviewer Asks This Question

      Maintaining a healthy work/life balance is essential to prevent burnout. Talk to the interviewer about how you can keep that appropriate balance for yourself.

      Written by Krista Wenz on August 12th, 2022

      Focus Your Answer On

      The interviewer wants to hear that you have ways to destress away from work so you can be a more productive employee. Healthcare professionals who maintain a healthy work/life balance are happier, more energetic, and burn out less often than those who don't.

      Written by Krista Wenz on August 12th, 2022

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  • General

    28. Name three of your greatest strengths related to your profession.

      Why the Interviewer Asks This Question

      The interviewer wants to hear about three of your greatest strengths in your profession to determine if you have the qualities they are looking for. Review the job description before your interview and look for keywords MinuteClinic used to describe its ideal candidate. Then, choose three keywords you have identified as your greatest strengths, showing the interviewer that you have the characteristics they are looking for.

      Written by Krista Wenz on August 12th, 2022

      Focus Your Answer On

      Suppose the job description says MinuteClinic seeks an experienced, compassionate healthcare professional with strong communication and interpersonal skills to work in a leadership position. In that case, describe your experience, compassion, communication, interpersonal, or leadership skills as your strengths. Focus on using three keywords from the job description so the interviewer can see that you have the qualities they are looking for in their ideal candidate.

      Written by Krista Wenz on August 12th, 2022

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  • General

    29. MinuteClinic offers pre-travel consultations. Why do you feel medical consultation prior to travel is important?

      Why the Interviewer Asks This Question

      When planning to travel out of the country for business or pleasure, there are many things to think about. The most important part of planning your trip is making sure you and your family stay healthy when traveling. The Centers for Disease Control and Prevention (CDC) recommends talking to a health care provider 4 to 6 weeks before a trip to give you time to prepare. Share your opinion on why this type of consultation could be beneficial. The interviewer wants to hear your reason for thinking this is beneficial to see how you would communicate this to your patients.

      Written by Krista Wenz on August 12th, 2022

      Focus Your Answer On

      Focus on providing several reasons why a pre-travel consultation is beneficial to patients. Your reasons could include updating vaccines needed to travel to another country, assessing the risk of blood clots if flying, checking that the patient's vital signs are within normal limits, or ensuring the patient has sufficient prescription medications for their travels.

      Written by Krista Wenz on August 12th, 2022

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  • General

    30. At MinuteClinic, we take pride in our great relationships with clients, vendors, coworkers, and patients. Do you consider yourself to be a strong relationship builder?

      Why the Interviewer Asks This Question

      Assure the interviewer that you would treat everyone at MinuteClinic with great respect and a positive attitude. Discuss the ways that you would build strong and healthy relationships if hired.

      Written by Darby Faubion

      Focus Your Answer On

      The interviewer wants to know that you care about fostering relationships the way they do. They want to hire an employee who will continue building relationships and preserve the positive reputation they have achieved.

      Written by Krista Wenz on August 12th, 2022

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  • General

    31. Our clinics offer MinuteClinic Video Visits. Have you ever heard of video visits for healthcare? What are your thoughts regarding this type of care?

      Why the Interviewer Asks This Question

      During MinuteClinic Video Visits, MinuteClinic, Inc.'s health care providers review patient history and assess the patient's condition to determine the proper treatment. After the visit, a treatment plan is provided. If a prescription is necessary, it is sent to the patient's pharmacy. As a note, these services are not meant to replace primary care provider services or to treat emergencies. Share your thoughts with the interviewer.

      Written by Krista Wenz on August 12th, 2022

      Focus Your Answer On

      To be considered for the position, it is best to think highly of this service as it is one you may be involved with. Tell the interviewer why you feel video visits are beneficial to patients.

      Written by Krista Wenz on August 12th, 2022

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  • Management

    32. Do you think it is possible to be a good team member and disagree with your leader occasionally?

      Why the Interviewer Asks This Question

      The interviewer wants to know that you can be diplomatic in the workplace, even when you may disagree with your leader. Show the interviewer that you can be a good team member yet disagree with the leader occasionally. Explain that you believe everyone is entitled to their professional opinion yet capable of simultaneously maintaining respect for each other. Let the interviewer know that even if you disagree with the final decision they make, you support the direction the team is heading.

      Written by Krista Wenz on August 12th, 2022

      Focus Your Answer On

      Your response does not need to be lengthy. The interviewer wants to hear that you have your own opinions but are respectful even when you disagree with your leader's decisions.

      Written by Krista Wenz on August 12th, 2022

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  • Operational

    33. With the ongoing changes in the healthcare industry, how do you keep your knowledge current in your respective field?

      Why the Interviewer Asks This Question

      Employers expect employees to stay up-to-date on changes in their respective fields, and today's technology makes this reasonably easy! List several ways you receive your industry knowledge and stay on top of trends.

      Written by Krista Wenz on August 12th, 2022

      Focus Your Answer On

      Tell the interviewer about those daily email updates you receive from professional organizations, conferences you attend, and seminars you have taken. Lastly, it is a great idea to ask the interviewer what resources they refer to for industry trends is a great idea. That question can start up a great conversation, and you may learn a thing or two.

      Written by Krista Wenz on August 12th, 2022

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  • Operational

    34. The healthcare industry is constantly evolving. How do you adapt to change in the workplace?

      Why the Interviewer Asks This Question

      Being flexible and able to handle change is a skill that all employers desire to see. Discuss with the interviewer your ability to accept and embrace change. Give a recent example of when you have had to adapt to change in the workplace.

      Written by Krista Wenz on August 12th, 2022

      Focus Your Answer On

      Perhaps you had to learn a new way of thinking, master new technology, or learn a new application or software. Show the interviewer that you are excited when learning a new skill or a more efficient way to care for patients.

      Written by Krista Wenz on August 12th, 2022

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  • Operational

    35. MinuteClinic works with many patients each day, so we require our team members to have strong organizational skills and attention to detail. How do you ensure that your workday is organized and your documentation is highly accurate?

      Why the Interviewer Asks This Question

      The success of the healthcare industry thrives on the accuracy of information and organization. Talk to the interviewer about how you ensure accuracy and organization in your day-to-day activities. Perhaps you use a particular app or software. Maybe you are a pen and paper person. Whatever your method, highlight that you successfully organize your day and that your documentation is always accurate.

      Written by Krista Wenz on August 12th, 2022

      Focus Your Answer On

      Focus on describing your method for keeping your workday organized. Also, explain how your attention to detail keeps the day running smoothly and guarantees your documentation is accurate and error-free.

      Written by Krista Wenz on August 12th, 2022

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