Interviews Questions by Career
Interviews Questions by Company
Interviews Questions by Topic
Get Started
Interview Coach 1:1
Gain the confidence you need by asking our professionals any interview scenario, question, or answer you are unsure about.
Let Us Review Your Answers
Our interviewing professionals will gladly review and revise any answer you send us. Allowing you to craft perfect responses for your next job interview.
Interview Questions by Topic
Interview Questions by Career
Interview Questions by Company

Mercy Health Systems Interview
Questions

25 Questions and Answers by Darby Faubion
Updated September 25th, 2018 | Darby Faubion has been a Nurse and Allied Health Educator for over twenty years. She has clinical experience in several specialty areas including pediatrics, medical-surgical, critical care, and hospice.
Job Interviews     Companies     Wellness     Healthcare Services    

Question 1 of 25

Are you familiar with Becker's Healthcare?

How to Answer
Example Answer
1000s of Interview Questions
Win your next job by practicing from our question bank. We have thousands of questions and answers created by interview experts.

Answer Examples

1.

Are you familiar with Becker's Healthcare?

Becker's Healthcare is the leading source of cutting-edge business and legal information for healthcare industry leaders. Becker's portfolio includes five industry-leading trade publications. Although it is not necessary to know what Becker's Healthcare is, the interviewer is asking this question to see how well you researched Mercy Health Systems before applying. If you research Mercy Health Systems, you will find that the company was named in Becker's Healthcare 150 Top Places to Work in Healthcare for 2018. Showing an interest in the company for which you are applying before you are called in to an interview shows initiative to the interviewer. If you researched and found information of interest to you, mention the specific information in your answer.

Darby's Answer

"Actually, Becker's Healthcare is a resource that I follow often for new information within the legal realm of medicine. Although I am not an attorney, I do enjoy studying things about the law, especially as it pertains to medicine. I was so pleased when I was called for this interview, as I had read that Mercy Health Systems was recognized by Becker's Healthcare as one of the top 150 places to work in healthcare for 2018."

2.

Mercy Health Systems takes pride in building strong relationships with our community and within our organization. Do you feel you are skilled d

Strong working relationships between a company and it's employees, as well as with outside vendors such as those in the community, is vital for success. If you lack the ability to build a strong relationship with the people you work with, the healthcare industry may not be the best fit for you. Share with the interviewer qualities that you feel you possess that will be an asset when it comes to relationship building within the organization.

Darby's Answer

"I do feel like I am skilled at building strong relationships. I personally feel that being honest and working hard is a way to show my peers that I am dependable. If someone feels as if they can depend on me, building a relationship will naturally be easier."

3.

Everyone you meet has an individual personality. What is something you would like people who are meeting you to know about your personality?

Personality and character are two things that are closely related. For instance, someone with an honest character or good work ethic will tend to be more open about his or her beliefs as well as personal and professional expectations. The interviewer is looking for ques as to what character you may bring to the table, so to speak. It is important to remember, body language speaks volume and eye contact is a big indicator of your self-esteem, and your self-esteem is reflected outwardly in your personality. Be confident when you answer and make eye contact with the interviewer.

Darby's Answer #1

"I would describe my personality as approachable, light-hearted, and positive. I like to give more than I take and pride myself on being part of a team."

Darby's Answer #2

"I have met many people over the last 5 or 6 years. I was afforded the opportunity to travel overseas and meet people of different cultures. I believe people who have met me would say that, although I am goal-oriented, I am very friendly and love to have fun!"

4.

Where did you take your last vacation and would you go there again?

This may seem like a simple question compared to all of the others. However, many interviewers will ask questions like this. The interviewer is getting an idea of who you are. What interests you? What do you spend your personal time doing? If a healthcare provider takes a vacation to go to Haiti and give immunizations at an orphanage, the interviewer is going to assume that the same person will be driven to work hard and will most likely work overtime, when needed. It is important to understand that taking vacations to exotic vacations and escaping the 'real world' is not a bad thing. It is actually a good thing to give yourself time to rest and be recharged. Also, not all interview questions have an ulterior motive. The interviewer simply wants to know what interests you.

Darby's Answer

"Last summer I took my mother and daughter on a 7 day cruise. It was both of their first time to cruise. They loved it so much that we have already booked a cruise for next summer! During the first cruise we went to Cozumel and Costa Maya. Next summer we are going to Jamaica and the Grand Cayman's! I'm excited just talking about it!"

5.

Mercy Health Systems has been recognized by many local, regional and national organizations for excellence in quality, service and nursing excellence. Have you ever received a reward or special recognition for a job you have performed?

Being recognized, especially on state and national levels, is very important to healthcare agencies. Excellent performance ratings often comes with the reward of state or federal funding for much needed things such as equipment or training. If you have been recognized for job performance, this is an indicator to the interviewer that you are dedicated to your work and that you could be an asset to the company. If you have not received a special reward or recognition, don't fret. This is a great time that you could discuss opportunities to participate in programs that the hospital favors. (Researching your facility prior to the interview is crucial.)

Darby's Answer #1

"I actually read that Mercy Health System's Harvard Care Center received an overall five-star quality rating from the federal Centers for Medicare and Medicaid Services. Prior to pursuing my nursing career, I assisted with medical billing. I must say I am quite impressed at the five star rating! When I worked for a local hospice, I received recognition for my efforts in helping to reduce financial losses by evaluating admission referrals and making sure the clients met criteria prior to admitting them to service."

Darby's Answer #2

"I have not received an 'official' award. However, I have been a part of a collaborative effort with peers and co-workers on projects such as updating a local mission church, helping to collect donations for a homeless shelter, and participating in Red Cross efforts during flooding near my home. I respect the idea of recognition, but I also know the value of having the personal satisfaction of participating in something worthwhile without recognition."

6.

Has there ever been a time that you felt singled out for your personal convictions? If so, what did you learn from that experience that allows you to feel empathy towards your patients and/or co-workers?

Bullying is unfortunately not exclusive to school-aged children. It is often seen among peers in the workplace. This question presents an opportunity for you to share a personal experience that may have caused you to feel vulnerable, but also gave you the chance to react in a way that is positive. Feeling like your personal beliefs are under scrutiny can be stressful. Your answer, especially if you have experienced this personally, will show the interviewer how you handle stress and how you may be able to diffuse a similar situation in the future.

Darby's Answer

"I think we all have felt singled out at one time or another. For me, religious issues have been where I have experienced the most trying situations. My religion practices a strict dress code and there were times, especially as a teenager, that I felt some of my practices were the reason I was excluded from activities. However, I believe that differences are what make the world a more interesting place. If I can't participate in something because of a particular practice that I observe, I simply find other things to occupy my time."

7.

If you were the person responsible for hiring new employees, what qualities would you be looking for during the interview? Do you feel that you display those qualities yourself?

There is more than one reason for asking this question. First, the interviewer wants to know what qualities you think are important to perform this job. Second, and most importantly, your answer will tell the interviewer if you hold yourself to the same standard as you do others. If you want to see certain characteristics in your peers, you should be able to tell the interviewer with confidence that you possess those traits, as well. This question is one that interviewers often use to distinguish sincerity on the part of the candidate.

Darby's Answer

"I believe that honesty is important no matter what job title a person holds. I have found that being honest with people creates an atmosphere of mutual trust and respect. Those qualities, I feel, are essential when building rapport with patients and co-workers."

8.

Mercy Health Systems works with community leaders to identify needs of people in our communities. Have you ever done any volunteer work within the community?

Although being a community volunteer is not a requirement for employment, willingness to give of your time and resources to others without compensation shows the interviewer that you have a sincere desire to serve others. If you have volunteered, share a positive experience you had as a volunteer. If you have not volunteered, it is not necessary to embellish your answer. Stating that you have not volunteered previously is not going to disqualify you from employment.

Darby's Answer #1

"I love to volunteer! A group of ladies from my church volunteer at a soup kitchen close to my home once a month. There is nothing like the feeling of giving to someone that you know cannot give back to you! Are there opportunities for employees to volunteer through the hospital?"

Darby's Answer #2

"I have always wanted to volunteer, but with my hectic school schedule, I have not had an opportunity. As time goes on and I get to settle in with a regular schedule, I would love to devote some of my personal time getting involved with volunteering."

9.

Mercy Health Systems likes to recognize employees who go above and beyond in customer service. Patients and co-workers can nominate an employee for the 'WOW award'. Have you ever worked with someone you would have liked to see recognize?

This questions gives the interviewer a chance to see how you view the people you work with. Some people find it easier to criticize imperfections rather than recognize the good qualities in a person. If a person has the capability of recognizing the good in others, the chances are, that person generally puts off good vibes, as well. Additionally, for someone who is looking for long-term employment with the possibility of advancement opportunities, being able to recognize the good in others is an essential quality. Share something positive with the interviewer about someone that you worked with, not just a story you heard from someone else. Make this personal.

Darby's Answer

"I have worked with so many great people in my career. If I had to choose only one instance, I would have to say it was while I worked in critical care. One of the nurses I worked with worked a twelve hour shift and spent most of that shift comforting the family of a patient who was dying. We all knew he probably would not make it through the night. When her shift was over, she clocked out and stayed in the waiting room with the family so that they would have a familiar face. The patient did pass away and she was there when the family was given the news. She stayed until the last family member left the hospital. I will never forget her dedication."

10.

Drug abuse is an epidemic that seems to be ever-growing in the United States. Have you or anyone you know ever been affected by this epidemic?

Drug abuse is now considered a national crisis. The effects of it have rocked the world of healthcare to its core with an increase in hospitalizations, treatment facilities, and skyrocketing healthcare costs. Compassion should be at the core of healthcare. The interviewer understands that experience tends to breed compassion and is trying to see if you have experienced the effects yourself. Be honest. There is no wrong answer. If you have never used or been around someone who has used drugs, that's fine. If you have, that's OK, too. This is a perfect time to share your feelings regarding an epidemic that is sweeping across our nation.

Darby's Answer

"I have never abused drugs of any kind. I have a family member who has abused drugs and have seen firsthand the effects of the addiction. The addict is affected physically, emotionally and financially. So are those who care for them. I believe it takes a very special person to provide care for someone in addiction and help them find their way to recovery."

11.

What changes in your personal and/or professional life do you anticipate to occur within the next 3-5 years?

Knowing what goals you have and any changes you anticipate in your life will give the interviewer an opportunity to evaluate two things: 1. what positions are available that won't disrupt your plans and, 2. are you interested in having a long-term relationship within the company? Change is good and growth is encouraged. However, because employers invest time and money in training new employees, they prefer that they have a plan to stay for the long-term. Still, if you don't plan on being in the same geographical area five years from now, it's OK to say that now. With companies as large as Mercy Health Systems, there are often opportunities for transfers to other facilities within the same network. Either way, being upfront and honest is always appreciated.

Darby's Answer

"I recently became engaged. Although we have not set a date yet, we have agreed to wait twelve months before the marriage. My fiance' just passed the Bar exam here and has been offered an opportunity to join an existing law firm. Presently, our plans are to stay where we are and build a career, not just work a job. Also, we do not plan on having children for at least two years after our marriage. We both feel that being able to become established in our careers and save for our future would be the responsible thing to do before starting a family."

12.

As you know, Mercy Health Systems has several specialty and sub-specialty areas. Is there a specialty area that you least prefer to work in, and if so, why?

Becoming part of an organization as large as Mercy Health Systems can present a new employee with almost endless opportunities. Many employers in facilities of this size have said that the 'only limit to your growth is you.' We all have areas that we prefer to work in and those that we choose not to. There is no wrong answer to this question. The interviewer is simply getting to know you. Employers would prefer to place a new employee in a position that they prefer rather than one they are uncomfortable with. This keeps employees happy, and happy employees are usually more productive at work. So, don't be shy. Speak up and tell the interviewer (respectfully) how you feel.

Darby's Answer

"I love learning new things and developing new skills. I have not found a place yet that I would say I would refuse to work. If I had a least favorite, psychiatry would probably be my last choice. Mental health advances are taking leaps and strides and I have several friends who work in the mental health industry. However, I have found myself to be more at home working critical care or medical-surgical care."

13.

Mercy Health Systems offer a variety of post-acute care and retail services, including home health, hospice and medical equipment and supplies. Have you ever worked in one of these types of areas?

Mercy Health Systems is a regional health system with over 750 employed physician partners, seven hospitals and 85 primary and specialty care locations throughout 50 northern Illinois and southern Wisconsin communities. They also offer over 125 specialty and sub-specialty services. A healthcare system this large offers many opportunities for employees to 'find their niche.' Part of the interview process is finding where your experience and skills can be coupled with your goals for a successful future. Sharing your previous experience will give the interviewer some insight into the areas that you may be most comfortable with.

Darby's Answer

"I have worked in both home health and hospice settings previously. I was surprised to learn how many non-medical people think that home health and hospice are basically the same. In truth, home health's objective is to educate the client and family on disease processes and help them learn to manage their diseases without home care assistance. Hospice, on the other hand, treats the client and family and tries to improve the quality of life that the client has remaining, but is not focused on healing as these clients have a terminal diagnosis. I enjoyed the work I did in both of these post-acute settings."

14.

Patient care can be a very demanding job and healthcare providers often experience many different emotions in a day's work. Has there ever been a time you fel

The interviewer is not only trying to see if you are 'uncontrollable' with regard to your emotions, but is seeking to know if you consider yourself to be an emotionally driven person. Talk to the interviewer about your emotions and if they have ever affected your productivity at work. Keep in mind - almost everyone is an emotional creature to some degree, but there are other ways that you can describe yourself that have a more positive connotation.

Darby's Answer

"A career in healthcare can be emotional at times; however, when I begin to feel stressed or anxious, I try to remind myself to take a break, and if necessary, talk to a team leader for some direction. Most healthcare providers tend to be nurturers. Because of that, we tend to be very emotional, as well. Still, there are healthy ways to deal with emotions and I try to focus on the healthy routes, rather than letting things get out of control."

15.

Mercy Health Systems has over 8000 employee partners within our system. A disagreement can be expected with such a large number of people at times. Can you think of a time you had a disagreement with a co-worker and, if so, how did you re

Any time you work with someone else, there is a chance of having a disagreement about something at one time or another. The interviewer knows this. It's human nature for people to have their own opinions. What is important to the interviewer in this question is whether or not you are willing to compromise and work through difficult situations with your co-workers. Being unwilling to compromise or find alternative solutions to a dispute can affect everyone on the team, even if it is indirectly. Sharing a personal experience is OK, but do not embellish it to 'be the hero.'

Darby's Answer

"I believe if we think about it, each of us could remember at least one disagreement with a friend or co-worker. Although I consider myself to be pretty easy-going, I am also very passionate about my patients and the care that they receive. I have been aware of disagreements between other co-workers, but really like to think of myself as more of a peacekeeper. I feel like professional people should be able to discuss things logically and come to an agreement that is satisfactory for everyone involved."

More Interview Q&As
Explore expert tips and resources to be more confident in your next interview.
Behavioral
Common
Phone
Tough
Leadership
All Interview Topics
All Career Q&As
25 Mercy Health Systems Interview Questions
Win your next job by practicing from our question bank. We have thousands of questions and answers created by interview experts.

Interview Questions

  1. Are you familiar with Becker's Healthcare?
  2. Mercy Health Systems takes pride in building strong relationships with our community and within our organization. Do you feel you are skilled d
  3. Everyone you meet has an individual personality. What is something you would like people who are meeting you to know about your personality?
  4. Where did you take your last vacation and would you go there again?
  5. Mercy Health Systems has been recognized by many local, regional and national organizations for excellence in quality, service and nursing excellence. Have you ever received a reward or special recognition for a job you have performed?
  6. Has there ever been a time that you felt singled out for your personal convictions? If so, what did you learn from that experience that allows you to feel empathy towards your patients and/or co-workers?
  7. If you were the person responsible for hiring new employees, what qualities would you be looking for during the interview? Do you feel that you display those qualities yourself?
  8. Mercy Health Systems works with community leaders to identify needs of people in our communities. Have you ever done any volunteer work within the community?
  9. Mercy Health Systems likes to recognize employees who go above and beyond in customer service. Patients and co-workers can nominate an employee for the 'WOW award'. Have you ever worked with someone you would have liked to see recognize?
  10. Drug abuse is an epidemic that seems to be ever-growing in the United States. Have you or anyone you know ever been affected by this epidemic?
  11. What changes in your personal and/or professional life do you anticipate to occur within the next 3-5 years?
  12. As you know, Mercy Health Systems has several specialty and sub-specialty areas. Is there a specialty area that you least prefer to work in, and if so, why?
  13. Mercy Health Systems offer a variety of post-acute care and retail services, including home health, hospice and medical equipment and supplies. Have you ever worked in one of these types of areas?
  14. Patient care can be a very demanding job and healthcare providers often experience many different emotions in a day's work. Has there ever been a time you fel
  15. Mercy Health Systems has over 8000 employee partners within our system. A disagreement can be expected with such a large number of people at times. Can you think of a time you had a disagreement with a co-worker and, if so, how did you re
  16. At Mercy Health Systems, we strive to attract and retain a highly skilled, talented, and diverse workforce. What are your thoughts on diversity in the workplace and can you share a personal experience with diversity in the workplace?
  17. Being a healthcare provider is rewarding, but can also be very stressful at times. Can you share a situation that was difficult for you and how you worked through it?
  18. Mercy Health Systems believes in education and provides on-site continuing education opportunities and support for external education. Have you considered furthering your education?
  19. As part of our employee retention initiative, Mercy Health Systems offers flexible scheduling options as much as possible. Is there a schedule or shift that would be a better fit for you and your family?
  20. One of the values in Mercy Health Systems' mission statement is "Healing in the Broadest Sense." What does this mean to you?
  21. Mercy Health Systems wants to foster a healthy work and life balance for our team members. What kind of things do you do to make sure you have a healthy balance between work and personal time?
  22. Mercy Health Systems offers over 125 specialty services including orthopedic surgery, neurosurgery, heart and vascular services and cancer care. With so many options, is there a specialty area that you prefer to work in?
  23. What made you choose healthcare as a career?
  24. Mercy Health Systems has a team of mental health specialists. One group of our specialists focus on grief and loss. Is bereavement care an area of healthcare that you may be interested in working?
  25. Here at Mercy Health Systems, we want to give everyone a fair chance. However, salary is often commensurate with experience. How do you feel about someone with more experience than you having a higher salary but doing the same job?
Disclaimer
Our interview questions and answers are created by experienced recruiters and interviewers. These questions and answers do not represent any organization, school, or company on our site. Interview questions and answer examples and any other content may be used else where on the site. We do not claim our questions will be asked in any interview you may have. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. You must create your own answers, and be prepared for any interview question in any interview.
Learn more about what we believe >
Read our Terms of Use for more information >