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Top 35 Menards Interview Questions

Why should we not hire you?
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Question 2 of 37
How well do you handle customer complaints?
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By listening! Every customer complaint should generate your full interest. Listen to the customer, then analyze the situation. See how you can help the customer after the complaint. You want them leaving Menards happy, and coming back.
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Question 3 of 37
Have you ever helped someone else achieve their goal or helped to better themselves, if so, how?
Professional Answers Preview
Think about the times you have helped a friend achieve their goal. You may have run a few miles with them each day in preparation for a 10k. You might have stayed up late at night reviewing flashcards for a big test the next day. Or, maybe you watched a family. Aslo, talk about any home improvement projects you helped your friend complete!
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Question 4 of 37
Why do you want to work in retail?
Professional Answers Preview
Working in retail can definitely be a challenging experience. Knowing what a career in retail is, and what to expect, before your job interview is a huge plus. Example, customer service skills are very important. Demonstrate to the interviewer that you have the patience and positive attitude to work in a retail environment. Also, you love helping others! You are thrilled to share your home improvement knowledge with all patrons. Tell the interviewer, you enjoy being on your feet! You can't imagine what it would be like to have a desk job, and you love the daily interactions with new people.
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Question 5 of 37
Tell me about a time when you went above and beyond for customer service?
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Question 6 of 37
What are some of your weaknesses?
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Question 7 of 37
Have you ever worked on a house before? What was your project?
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Question 8 of 37
If you found a twenty dollar bill in the parking lot, what would you do?
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Question 9 of 37
Tell me about a time when it was better to be agreeable in a situation rather than continue the arguement.
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Question 10 of 37
Tell me about a time when you did not have enough time to complete all assigned tasks. How did you prioritize?
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Question 11 of 37
Tell me about a time when you had to be a leader. How was the outcome?
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Question 12 of 37
Where do you see yourself in the Menards organization in two years?
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Question 13 of 37
How do you define good customer service?
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Question 14 of 37
How many stores do we have at Menards?
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Question 15 of 37
What steps do you take to solve a problem?
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Question 16 of 37
What makes an ideal employee for this position?
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Question 17 of 37
What to you makes Menards better than Home Depot and Lowes?
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Question 18 of 37
How well would you say you know our departments and what we sell?
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Question 19 of 37
Do you shop at Menards?
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Question 20 of 37
You have been out of work for a while, what have you been doing?
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Question 21 of 37
What do you know about Tools?
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Question 22 of 37
Tell me about a time when you had to work with someone you didn't get along with?
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Question 23 of 37
How do you think you can work in a team environment here at Menards?
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Question 24 of 37
If you find a problem going on with two different employees, what would you do?
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Question 25 of 37
When was the last time you contributed to a team effort and what was your role?
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Question 26 of 37
Why do you feel you will be better suited for this job than the rest of the applicants?
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Question 27 of 37
What is your best personal trait?
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Question 28 of 37
Do you prefer working in a team environment or alone?
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Question 29 of 37
Tell me about your experience in working in retail?
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Question 30 of 37
What do you know about working in retail?
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Question 31 of 37
Describe a time when you disliked company rules in your last job?
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Question 32 of 37
Describe a time when you had to sacrifice quality to complete a job?
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Question 33 of 37
How do you expect to make a difference at Menards?
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Question 34 of 37
What would you do if a coworker asked you to help you steal?
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Question 35 of 37
How would you deal with an angry customer while you were busy completing tasks?
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Question 36 of 37
Name your three best qualities?
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Question 37 of 37
Why do you want to work at Menards?
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User-Submitted Interview Answers

Question 1 of 37
Why should we not hire you?
User-Submitted Answers
1.
I can see no reason. In my opinion, my experience and quick learning skills set me apart from the other candidates.
2.
I can see no reason.
3.
There are no any reason, beacause I am hrd workingman, dedicated worekr.
4.
I am a strong, hard and dedicate worker and this would make me a better candidate then others.
5.
I have never worked in retail before. I have been working with food for the past 4 years. My knowledge on retail is at a very minimum. But working with food has given me excellent customer service skills. Using the customer service skills I have gained while working in food, I can use that by learning what it is like working in retail and putting my hardest work into it.
6.
I have no reason to not hire me. I am loyal and enjoy working. I also like to work with the public and help resolve customer issues so I would benefit your company.
7.
I am reliable, honest and a hard worker.
8.
I am a full time student so I do have other priorities.
9.
Because you guys will be losing out on a hard working that will get the job the done.
10.
There is no reason you should not hire me.
Question 2 of 37
How well do you handle customer complaints?
User-Submitted Answers
1.
I handle them very well because it lets me know if im doing my job well or if I need to work a little harder.
2.
I handle them all the same I try to do my best in helping that particular customer out and if I cant help the customer then I will help them and direct them to a person/employee that can.
3.
Great. I've dealt with them at Ray's and Amazon.
4.
I handle them very well because it lets me know if im doing my job well or if I need to work a little harder.
5.
I handle them very well because it lets me know if im doing my job well or if I need to work a little harder.
6.
I would always stay positive and maintain a great level of patience. I would always focus on how me and the customer can work through the situation.
7.
Fairly well. I know where they need to go and who needs to hear about the complaints and I will help the customers with the complaint as well as I can.
8.
I would patiently listen to the customer complaints and try my best effort to resolve the problem.
9.
Good, it lets me know how im doing with my job and if need to work on it.
10.
Never handle a customer complaints so I have no I idea.
11.
I try to see what was wrong and why they were upset and create a solution to make them feel better and continue wanting to shop at menards.
Question 3 of 37
Have you ever helped someone else achieve their goal or helped to better themselves, if so, how?
User-Submitted Answers
1.
Yes I have I have a friend who wanted to loose some weight but he needed people to push him and make him work at it so I took the time out of the day to help him with his problem.
2.
Yes, with my friend she was looking to bring up all of her grades so that she could get a new ipod for her senior year and I helped her study and tourted her so that she could bring up all her grades. She was really happy,
3.
I have helped with shyness.
4.
A freshman in Forensics class was super shy about performing in front of other people. I was a captain and so I took time out of my day to help her and her partner overcome their shyness and they ended up getting into semi-finals at the state competition.
5.
Yes I have, one of the employees at the health and rehabilitation was having troubles picking up some of the duties and so I offered to help them get better and now they're fine.
6.
Yes when my coworker was struggling to achieve a sales I would arrange for them to see my coworker so she could take the sale.
7.
AT walmart I helped train new technicians to become certified.
8.
I volunteered at the YARN foundation over the summer where I helped tutor kids who may have had some struggles during the school year.
9.
Yes, of course. In firefighting every day is a team effort, and we all help to better ourselves and learn to become better at what we do.
10.
I had a friend that needed someone to push them to workout and I took time out of my day.
11.
Yes, I helped one of my employees to achieve his goal in getting a higher degree.
12.
I helped my dear friend to learn how to play the drum. He was a very quick learner and played for the band at church soon after that.
13.
I help one of the youth group member to learn how to play drums and he did very well.
14.
I had a new co-worker start. She actually cried in the interview, but she had great experience. I suggested taking a break and I got her a cup of coffee. The interview was fine afterwards and we hired her onboard.
15.
Some of my friends have been shy to try something out, but if its good for them id try to encourage them to do it.
Question 4 of 37
Why do you want to work in retail?
User-Submitted Answers
1.
It's something that interested me.
2.
Because I am a people person and I love working with people and being able to help when I can.
3.
I feel like it's the next step for me as far as college steps.
4.
I have extensive sales and customer service experience.
5.
I have previous experience in retail for 10 years.
6.
It is a fast paced environment, having to work in teams and helps develop valuable skills.
7.
I like to help others and I think this will be a good place for me to work.
8.
I want to work in retails because I like to work with people.
9.
It would be good experience, and I think I would do well working in retail.
10.
I have technically a little retail experience but id like a little more hands on experience.
11.
I have worked in retail for most of my life. I feel comfortable helping people and enjoy making customers happy and feel welcome in the store.
12.
I like working with people and working in retail can be rewarding and chalkenging.
13.
Because I am friendly and really good with people and talking them into a good product that the store offers or they are looking for.
14.
I enjoy helping others and making sure they get what they are looking for and are satisfied.
15.
I have worked in retail most of my life. I enjoy providing customers a service which provide them to receive what they are looking for and leave with a smile on their face.
Question 5 of 37
Tell me about a time when you went above and beyond for customer service?
User-Submitted Answers
1.
There was a time were I did more then asked in my last job by dealing with an outragious customer and I did everything and anything she possibly asked for and more just to make her happy.
2.
I had a customer who came into my office very upset and wanting to stop service due to technical problems. The next appointment available was 2 days away . I was able to contact my chief technician and schedule an appointment for the same day.
3.
I oftentimes went above and beyond within the Big Brother Big Sister organization where I became great friends with my selected child facing adversity.
4.
At Bearaboo coffee shop, we have regular customers. If I saw them coming I would make their drink sometimes before they got to the counter, and they would be very appreciative that we new them and could serve them more efficiently.
5.
A customer received an order wrong three times, so I took it off of her bill and let her come back for a free breakfast.
6.
In my last position there were handicap and elderly people that were frequent shoppers and I would walk with them and help them shop.
7.
I saw a lady tripped and dropped her tray on the floor. So I voluntary cleaned up for her and asked the manager if she could have her food without charging her.
8.
I asked a lady if she needed help and she said yes. I walked her to the aisle when she would find what she needed and then I asked her if anything else that I could help her and she gave me thanks for being so helpful to her.
9.
I had regular customers who would call ahead of time to set aside a specific item. I would go out of my way to get this item for them for they arrived.
10.
I do that all the time when I go out to stkymain cheverolate to help was vehicles. Most on Saturdays when a car needs wash I wash it clean the inside and put I nice smell good in it.
11.
I had a customer who I did not quite understand but I told her to speak slowly telling we will get what she needs together.
12.
I remember this elderly lady her name was ms Travis she came in every day with coupons.
13.
Last job had very elderly customers. I would help them out the door and when possible out to their car. Its the small things that make a big difference.
Question 6 of 37
What are some of your weaknesses?
User-Submitted Answers
1.
My only weakness that I would I have is that im a little bit shy.
2.
I would have to say some of my weaknesses are that I sometimes get a tad nervous with talking to some people but I still maintain to be very confident.
3.
Maybe that I am a bit of a perfectionist and focus on the details more than the big picture.
4.
I used to want to finish one job before starting another, but now I can do multiple ones at the same time.
5.
I am a tad bit of a perfectionist.
6.
My only weaknesses is that I get very nervous.
7.
Sometimes I can be over zealous and opinionated.
8.
Doubting myself on if I could have done a better job.
9.
My greatest weakness would have to be not having retail experience. However I am a fast learner and I have had experience in helping other people.
10.
Doubtfulness of myself if I had completed the job perfectly or not.
11.
Doubting myself on if I could have done a better job.
12.
I am a hardworking, first I finshed one job before statring new job.
13.
I am a dedicate worker and I am easily getting frustrated if my co-workers are not the same pace.
14.
I am a very dedicate worker and this will make me frustrated when my teammate is negative or lazy.
15.
Sometimes I try to take on more tasks than time handles.
Question 7 of 37
Have you ever worked on a house before? What was your project?
User-Submitted Answers
1.
I've done tiny projects here and there- painting, putting up a door, helping put up plywood on a shed. Nothing major though.
2.
Yes I have many times. I have helped my family 4 times in building custom made houses.
3.
Yes I have tore out wood flooring and taken down a chimney and also put in windows.
4.
I have worked around my own home with my dad, we have built ourselves patio, a small pond with a waterfall feature, as well as a deck. I have also helped paint sidings around the house.
5.
I have worked on my own house with my mom, and we painted my room together.
6.
Yes I help a contractor put together a wall in my house.
7.
I have put on a deck and painted a deck for my grandparents as well as help my dad roof his house.
8.
I worked on my own house with my mom. We painted my living room together.
9.
I painted the washroom when I first bought my house.
10.
I painted my washroom when I first bought my house.
11.
I have painted a house and redone a deck on a mission trip. We also replaced the frames and the doors. We vacuumed out the flooded basement.
12.
Yes I help paint and put up cabinets and redue the fireplace.
13.
I have on a church mission trip where we painted the house and I used a post digger to help my crew install the patio.
14.
I helped my father put up dry wall and I also painted.
Question 8 of 37
If you found a twenty dollar bill in the parking lot, what would you do?
User-Submitted Answers
1.
I would turn it in to a manager.
2.
I would take the bill back to customer service and turn it in, in case someone comes back and claim for it.
3.
I would turn it in to guest services. Any amount of money would not be worth my job/
4.
I would turn it in to a manager. No amount of money is worth my job.
5.
Turn it in to management no amount of money is worth losing my job.
6.
I would immediately bring it to customer service incase if the customer will go there looking for her money.
7.
I would bring it to customer service in case the customer would want to look for her money and claim it.
8.
I would take it into the store and give it to the customer service desk and let them handle it from there.
9.
I would take it to customer service and let them know if some one ask if they found a 20 dollar bill and them I would find that customer and give it to them.
10.
Turn it in to my manager or lost and found.
11.
Take it to a manager or guest service desk.
Question 9 of 37
Tell me about a time when it was better to be agreeable in a situation rather than continue the arguement.
User-Submitted Answers
1.
When you have an irrate customer.
2.
When the customer is getting angry.
3.
When working together or on a team project.
4.
I had a coworker who was a bully and found it better not to engage her.
5.
At Bearaboo coffee shop occasionaly it happens where the customer does not like the drink, or does not think it was the one they ordered- wheather or not we made the mistake it was better for us to be agreeable and make something different for them than to lose a customer over a 4 dollar cup of coffee.
6.
Do not recall a specific situation but this notably comes to mind with dealing with the elderly.
7.
Probably when theres a customer, whos angry.
8.
I am more laid back and agree with someone even if I dont so I wont hurt their feelings or start conflict.
9.
It is always better to agree to disagree than to argue. If there is no resolution.
Question 10 of 37
Tell me about a time when you did not have enough time to complete all assigned tasks. How did you prioritize?
User-Submitted Answers
1.
I would organize all tasks at hand according to my best judgement by which was most pressing. In completeing the most pressing and important matters first, I would then finish what ever remaining tasks were left in the time period alotted for me.
2.
It was actually a time when I was covering two shifts because an employee didn't show up and I just prioritized by what absolutely needed to be done first and what wasn't imperative to get done right away.
3.
I would organize all tasks at hand according to my best judgement by which was most pressing. In completeing the most pressing and important matters first, I would then finish what ever remaining tasks were left in the time period alotted for me.
4.
In school when assigned many tasks or homework I would do whatever counted the most towards the grade, the biggest tasks in the time I had availble and do the rest as soon as possible.
5.
I would only focus on what I could get done in the allotted time and then work at a faster pace the next day.
6.
I chose which I thought would be the most important first an did it that way. As time got down, I did as much as I could of whichever tasks were left.
7.
I will first try to finish my major task and then try to do the rest in my break.
8.
I had to work a double shift because and employee didnt show up. I just prioritized with the things that absoultley needed to be done first and proceeded with everything else.
9.
I once had a situation in a medical office where different medical facilities wanted copies of patient information at the same time. I decided to do these in the order received.
10.
I would get the things need to be done first and the less prioritized would be done later.
11.
I would categorize my assignment. What need to be done first and what could be done later.
12.
I would organize the tasks by what could be accomplished the soonest, unless the manager requested a certain task was top priority.
13.
I tried to figure out what was more important, then finishing that first, and what wasnt as important, I would do later.
14.
I usually make lists and prioritize what needs to be done first and then to what is not as important. I start at the top and work hard until I am out of time.
15.
I work on trying to complete one assignment at a time then I move on to the next and I will get the job done.
Question 11 of 37
Tell me about a time when you had to be a leader. How was the outcome?
User-Submitted Answers
1.
Minooka civil war days. I had to organize over 50 cadets and give them jobs to do, as well as check up on them and supply water. Overall it was a success and everything went smoothly.
2.
When working on a school project in a group, I was the group leader. I had everyone pick one certin thing they were supposed to do and we ended up getting an A.
3.
In my prior a position I was a senior employee and was the lead sales associate. Employees often came to me with questions and asked for help.
4.
My math class recently had a tournament where the class split up into two sides and representatives would come up and try to persuade a judge outside the class on who was the more important mathematician. I was a representative on my side and our mathematician had been the underdogs. With proper preparation I persuaded my judge that we had the better mathmatician.
5.
In ems there were many times I had to be the leader. Lead the calls, tell the rest of the crew what to do. I became very good at leading, and the outcome was often very good.
6.
I had to train a new girl an show her how we did orders and clean up, it turned out good.
7.
The outcome was excellent, I fulfilled all the requirements.
8.
I had to train a new girl and show her how to use register and clean. It turned out good.
9.
In college time, Iam a group leader, every body come with me for help and I do.
10.
I was in charge of the Christmas program at church and it turned out very well.
11.
I was in charge of the Christmas music program at church and it turned out wonderfully.
12.
Many times for school projects; they usually go pretty well, I just assign people different tasks,
13.
I had to be a leader at work when I was the only one there. I work at a little health store so I was taking care of the truck, stocking, cash register, and phone calls. The outcome was good, I made a list of what needed to be done first and did that.
14.
I use to play football in arizona and I pumped up are offensive line to protect are backup quarterback.
Question 12 of 37
Where do you see yourself in the Menards organization in two years?
User-Submitted Answers
1.
I see my self continuing to work here and move up to differnet postions.
2.
I would actually like to continue working for Menards part-time while finishing school. It seems to be a very motivating environment.
3.
Well I would like to be here as long as possible till I get older and move away to colorado with my family.
4.
I hope to see myself in a higher position.
5.
To be promoted to an assistant manager of a department.
6.
I see myself as a sales associate in the Menards organization.
7.
I hope to still be working at Menards, and in two years definitly taking on more responsibilites and tasks, moving up in the ranks.
8.
Family envirement, as well as good customer services.
9.
Hopefully full time if not in some sort of management position.
10.
I see myself working here when I come back from college during summer and long breaks.
11.
Working as a sales associate.
12.
I could see my self their in a couple of days because I think I meant the job and I would be best where ever I am at.
13.
I see myself higher up in the work field.
14.
I see myself as a hard worker being the best a my job.
15.
I would like to strive to advance within the company. To learn as much as possible and to work hard to move up the laddar.
Question 13 of 37
How do you define good customer service?
User-Submitted Answers
1.
Having thorough knowledge of products in store and helping customs in a friendly manner.
2.
Attending to the customer's needs, answering their questions or concerns, and try to find them a product they're looking for.
3.
Ask the customer if they need help finding anything and if they do help them find it. Once found ask them if they need help with anything else.
4.
Good customer service is treating customers with a good attitude and helping them in a friendly and efficient manner.
5.
Giving the customer what they expect and more. Making the customer want to return.
6.
You see good customer service in a positive person that is more than willing to help the customer find what they need.
7.
Good customer service is being professional and cortesou to the customer. While doing anything that you can to help the customers.
8.
Asking customer if they need help finding something if so help find it when found ask if I can help with anything else.
9.
It has the elements of efficiency and being friendly.
10.
Good explaination of products with requiremnt of customer.
11.
I would ask the customer if she needs help and if so I would help her to find the products. When she already find her stuff then I would ask her if anything else I could help her.
12.
Ask the customer if she needs help. If needed then walk her to where she could find her stuff and ask her if anything else that I could help.
13.
I define good customer service as meeting the customers needs in an orderly, timely fashion.
14.
Asking the customers first if they need anything, and if they do trying to help them find it, etc..
15.
Excellent customer service is finding and helping the customer to the best of your ability and finding what they need in a timely fashion.
Question 14 of 37
How many stores do we have at Menards?
User-Submitted Answers
1.
In the U.S. Menards has around 270 stores.
Question 15 of 37
What steps do you take to solve a problem?
User-Submitted Answers
1.
I look at what is needed to be done first then i.
2.
Figure out the problem, think about it, fix the problem if I can or ask someone who has more experience.
3.
I process it through my mind, break it down into steps that are easy to accomplish, and complete them.
4.
First no what my limitations are. Ask what the customer expects and if it is reasonable then I will ask management t if possible.
5.
Fist I identify the problem, then I brainstorm possible solutions, than I will attempt to ask others for opinions, then research to make a informed decision.
6.
The first step is always finding the problem or realizing their is a problem. The second, I believe is deciding what would need to happen to solve the problem. Then I would find out how to solve the problem and do it.
7.
Organize what needs to be done first and what is most important and work that way to figure it out.
8.
I try to ask the manager about the best solution to solve the problem.
9.
Figure out problem think about it try to solve it if I can if not seek help from someone with more experience.
10.
Make sure just what the problem or concern is. Ask the customer what he would like to be done with the situation. Defer to management as needed.
11.
First to proper understand of problem then after try to solved.
12.
I would see if there was really a problem. If so what I would want the outcome and how to achieve my goals.
13.
First I will find out if there was a problem. and then set up my goals/what I want the outcome. and then I will have a plan how to achieve my final goals.
14.
First trying out figure out what the problem is, then fixing it however I can; or asking for help.
15.
First I figure out exactly what the problem is, think of the best way to handle it, fix it myself if possible, and get someone higher up if needed.
Question 16 of 37
What makes an ideal employee for this position?
User-Submitted Answers
1.
An honest, hardworking, reliable, and responsible people person.
2.
Somebody who has great customer service skills, and also great morals and ethics.
3.
Detail oriented, people skills and interactive team mate.
4.
Ability to work and help others, also always willing to learn new things.
5.
Someone who is friendly, open, but still able to conduct themselves in a professional matter.
6.
Their hard work and how much they care about the job.
7.
It dependent on the position.
Question 17 of 37
What to you makes Menards better than Home Depot and Lowes?
User-Submitted Answers
1.
Better selection of items and hardworkers.
2.
Better selection of items and hardworkers.
3.
Home Depot is too big and too spread out.
4.
I think that they area three different stores. Menards offers great customer service and many of the same products and services as home depot and lowes, but with, like I said, great customer service and saving big money.
5.
They do a lot of advertising = familiarity. Neat presenting store.
6.
Team unity as well as friendly envirement and better choice option of product.
7.
Better selection of the products and hard workers.
8.
Menards has a ore friendly and approachable enviroment.
9.
Probably better selection of items, and good workers.
10.
The service we offer that makes us the company we are and the people that work in the store.
11.
I think there logo save big money at Menards its very catchy.
12.
I cant say I know enough about each store to be able to say, but everytime I have been to Menards, I have had a positive experience and the workers were very helpful.
Question 18 of 37
How well would you say you know our departments and what we sell?
User-Submitted Answers
1.
Not that well but I do know that the department sells household appliances.
2.
I am honestly not familiar with your store due to the fact that we don't have a Menards in Louisiana.
3.
On a scale of 1 to 10 I would say a solid 8
4.
Pretty good I have shopped here a couple of times but I would get more famillier the more I walked around it.
5.
I know about some of your departments as we have bought lights, plants, and tools here. I am familiar that you sell building materials, outdoor products, lighting, plants, and basically everything you need when starting your next building project.
6.
On a scale of 0-10 around a 4, honestly. I know the basics of your departments and what you sell, but I will need to learn them.
7.
Honestly not that well, I know you sell just about everything.
8.
Not much, since back home there was no Menards shops.
9.
Not to well except the departments sell household appliances.
10.
I know the departments and most of what you sell, but I am not very educated in the products themselves.
11.
Fairly well probably have a general idea for each and am willing and eager to learn.
12.
I know some of the departments, but I can always learn those I dont.
13.
Okay I could always improve and learn it better because their something new always coming out.
14.
I have a general idea the items sold are from tools to wood to paint as well as food for people and pets.
15.
I don't know much yet but I'm very willing to learn.
Question 19 of 37
Do you shop at Menards?
User-Submitted Answers
1.
Yes, my father and I have shopped at menards in the past for tools, building materials, as well as outdoor equipment and furniture.
2.
Yes for home stuff and light bulbs and other stuff that I may need for a project.
Question 20 of 37
You have been out of work for a while, what have you been doing?
User-Submitted Answers
1.
I have been lookin into school and looking for another job.
2.
I haven't been out of work but if I were I would be searching for a job.
3.
I have been going to school online.
4.
I have been looking in ads and asking around looking for another job.
5.
Actively looking for employment.
6.
Helping Raise my grandchildren. Volunteering at hospital & we care.
7.
I have been focusing on my school work, taking difficult honors courses, extra curricular activities, as well as volunteer opportunities. During that time I was less available for a job.
8.
I have been moving into my new house, and looking for employment.
9.
I have recently moved to USA and since then I was looking for a job.
10.
I am still very active in learning. I currently take some online courses.
11.
Practicing for drivers ed test and looking for a job.
12.
Well I just go to school and then I go home and relaxe and help out the neghibors with their lawn or other stufff.
13.
I have just focused on school as well as starting to lift weights again.
Question 21 of 37
What do you know about Tools?
User-Submitted Answers
1.
I know the basic, but I assimilate very well.
2.
I know the tools used in home building and any others I can defidently pick up.
3.
I know the tools used in home building and any others I can defidently pick up.
4.
Basic tool information.
5.
Fairly knowledgeable and Have operated many.
6.
I have been involved in woodshop as well as metal classes during school. I also am around a father who likes to do many of the projects around the house himself.
7.
I know a little bit about tools. I know the tools that we use in the fire service. Axe, saw, small power toolds. I know the very basics of say a chain saw- how to start it, gas, etc.
8.
Not too much,; basic home tools information; I can always learn.
9.
I know names and some functions of different tools.
Question 22 of 37
Tell me about a time when you had to work with someone you didn't get along with?
User-Submitted Answers
1.
I never let personal problems get in the way of the task that is set for me to get done.
2.
I honestly can't say that I've had that problem. I've always gotten along well with my coworkers.
3.
I don't remember working with anybody I didn't like, but I always keep those feelings to myself and keep going to get the job done.
4.
I never let anything get in the way of work.
5.
I honestly can't say that I've had that problem. I've always gotten along well with my coworkers.
6.
Worked with a bully for years and was able to put aside differences and be professional.
7.
There have been instances at school in partner projects where the partner will try to lay all of the work on me. I have been upfront with them, telling them that either they contribute or I will work solo on this project. Oftentimes that has gotten a more efficient work environment.
8.
We kept our concerns to the business facts of the matter. Using tact to tell them that you do not see eye to eye.
9.
Not often; if it ever happens I try finding a middle ground between us.
10.
We put are problems behinds each other the time and we get the job done.
11.
I just dealt with it since I was taught at a young age your not going to like everybody.
12.
I once had a supervisor who didn't seem to like me. I just did my job and she learned to appreciate my work ethic.
Question 23 of 37
How do you think you can work in a team environment here at Menards?
User-Submitted Answers
1.
I think I would work berry well in a team environment. I have alot of experience working in teams.
2.
Very well. I've worked as a team my whole life, whether it be family related, work related, or sports related.
3.
Very well because I have worked with teams all of my life. It wouldn't be anything new.
4.
I like to make new friends and help. U also like to learn new things.
5.
Pitching in and helping others and creating a positive environment for the others to work with.
6.
I think I would work great in a team environment at Menards. I am a great team player.
7.
I think I would do great because I have worked in different teams at my current job and when I was in school.
8.
I like working in a team, so I can get help from the when ever it is needed.
9.
I love team interaction, informal dialogue with co-workers can bring about insights not found in procedural materials.
10.
I work well with others in the past and I would work as an effective teammate at Menards.
11.
I am always work as a good and very supportive team member.
12.
Very well, I enjoy working in teams.
13.
I think I would be a good fit since ive had experience working as a team im football.
14.
I do well with working with others if my work is done I don't just retire I help others.
Question 24 of 37
If you find a problem going on with two different employees, what would you do?
User-Submitted Answers
1.
I would come up with a soultion to help them solve their differnces.
2.
I would tell them that what ever the issue is ; to drop it.
3.
If it involve me through a direct or indirect way, then I would try to step in and help the problem, but if it didn't have anything to do with me, I would stay out of it.
4.
I would stay out of it unless it escalated and then I would tell a manager.
5.
Try not to get involved but listen to both sides.
6.
Suggest to them that they have have a meeting with a superior with the intentions of trying to patch things up between them.
7.
Honestly, it would depend on the employee. I would probably first talk with the employees to see if we could solve the problem. If the problem could not be solved at this level I would have to find the next person, say assistant manager to help us solve the issue.
8.
I would try to give them some advises of how to to solve their problems.
9.
Remind them to be aware of where they are at. Stay out of it unless it escalates to awkwardness for customers. I would them to defer to management.
10.
I would help them to solve the problem and how to accept each other differences.
11.
I would want to help them to get to know each other more and can accept each other differences.
12.
Talk to them, see what is wrong and if I can help or get them help in anyway.
13.
Try finding a middle ground; or solving the issue.
14.
I will let them work it out but if they was to start fight I would stop it.
15.
I would try to solve it or tell a manger.
Question 25 of 37
When was the last time you contributed to a team effort and what was your role?
User-Submitted Answers
1.
Two weeks ago at my last job my role was to make boxes for my team so they could take them to the people that needed them.
2.
In a group project for school, I had to research my given topic and present it to a class.
3.
I was part of a sales team with monthly goals. My coworkers & and I helped each other to obtain those goals.
4.
Helped bring the positive energy back to the team after a boss left by going around and asking everyone how there day was and if there was anyway to help them throughout the day.
5.
I was a TLE techician for walmart ad out there everyone is a team alernatig breaks ad finishing cars provig quality customer service.
6.
The last time I contributed to a team effort was working on a science lab project with three others. I had taken the initiative and gave tasks for everyone to do including myself to get things started.
7.
My last job. I was a team member, and later moved into a role of team leader.
8.
Last week I was the one to cover for other workers.
9.
I was the top manager of a team that was encharge of implementing the rules of ISO-14001 & OHSAS-18001
10.
Being part of the clean up of store as one of the store cashiers.
11.
I was helping with a banquet at church and we served delicious lunch for 200 people. My role was serving the food to the guests.
12.
I was in charge of the Christmas program at our church.
13.
I played sports all through high school. Four years of volleyball and softball and two years of basketball. My role on the teams have obviously changed each year according to each sport, but on each of my teams I always considered myself one of the leaders. Especially during my upperclassmen years, I thought it was important to be a good role model for the younger team members.
14.
Are laborer had to leave early and the job needed to be completed that day so I helped mix mud, stack brick and clean up.
15.
School project, whatver topic I was assigned I would research and present.
Question 26 of 37
Why do you feel you will be better suited for this job than the rest of the applicants?
User-Submitted Answers
1.
I will be better because when something is needed to be done I will work hard and make sure it is done and it is right.
2.
Because I feel that with my Bubbly personality and since I am not shy and I love working with people I feel that I can benifit yout store.
3.
I believe I have a lot of diverse experience that I can bring to the table.
4.
I have a strong work ethic, high energy and dependable.
5.
I am hard Working everyday and I can provide quality work.
6.
I believe I am very reliable worker as I have many recieved perfect attendance awards from school. I also am a very hard worker as it shows on my GPA, extra curricular activities, as well as volunteering. I also have a desire to be apart of a store that focuses on home improvement.
7.
Because I know I am a strong, hard, and dedicated worker. I know I will work hard at exceeding this job.
8.
I would be better because when something needs to be done I will do it and make sure its right.
9.
I have a 20+ years of experience in different positions.
10.
Experience with retail setting. Accustomed to both retail and general labor work situations.
11.
I am a quick learner and very dedicate worker. So I will be a better suit for this job.
12.
I would be a better candidate since I am a quick learner and very dedicate worker.
13.
My willingness to learn and get better, graduating soon and am very responsible.
14.
I feel I will better suited than most because I have alot of stocking experience within the last 20 yrs working in a wholesale warehouse.
15.
I am a veru hard worker, friendly, I try to help people often.
Question 27 of 37
What is your best personal trait?
User-Submitted Answers
1.
I've always been told that I am a very kind person and that I am a very good listener. I think that being kind allows people to see that you are genuine, which then allows them to trust you.
2.
That I am trustworthy and dependable.
3.
I like to get things done and get them done right. In addition, I am a very quick learner.
4.
Friendly and try to make people feel comfortable.
5.
I am very goal-orientated, and I work very hard to get any task done.
6.
I am honest, when I am asked something I try to give the most straightforward answer.
7.
I am a good listener; trustworthy and reliable.
8.
I am a good listener; trustworthy and reliable.
9.
I would have to say that I am very friendly and people oriented. Another trait is that I am a very quick learner.
Question 28 of 37
Do you prefer working in a team environment or alone?
User-Submitted Answers
1.
I like them both. I like team because if there is something you need help with, they are there. But also alone because I like to finish what I start.
2.
I can honestly say I like working in both environments.
3.
To be honest, I like both.
4.
I like them both but I pefer team because if I need help I can get it but then I like to work on my own because then I dont have anyone slowing me down doing my job.
5.
I feel better in a team environment but also can work independently.
6.
I prefer a team environment as I enjoy working with others.
7.
Both. I like working as a team, because you can help others, too.
8.
Both, working alone allows me to start and finish something, knowing it is done right; but in a team environment it is nice having help and other opinions on what to do.
9.
Both but mostly with the best is team.
10.
I dont have a preference but I am a very strong independent worker.
Question 29 of 37
Tell me about your experience in working in retail?
User-Submitted Answers
1.
I like being able to provide the best customer service I can and interacting with customers. It makes me feel good when I know I have helped a customer to satisfy their needs and beyond.
2.
I have never really worked in retail but I am a fast learner and I feel that because I work hard I will have no problem fitting it.
3.
I don't have any experience but I am a very quick learner.
4.
I have always been in a retail/ sales position and have excelled in making my sales goals. I think if you know your product and believe in it you can sell anything.
5.
Providing customer service to satisfy all customers.
6.
As I said earlier I lack prior experience, however I have volunteered with interacting as well as helping people in the past.
7.
I have about a year experience. At the coffee shop...
8.
You learn how to deal with a vast array of personalities.
9.
I have been working in retail for a little bit over 7 months. It has been a good experience overall.
10.
Not much; but I would love to learn.
11.
I work at trade shows/conventions where I deal with customers, complete their purchase, handle money, and do credit card transactions.
Question 30 of 37
What do you know about working in retail?
User-Submitted Answers
1.
I dont know much, but I am a very fast learner and can take on any changles that I may have working in this enviorment.
2.
I have worked my entire career in a retail environment.
3.
My sister has been working in retail at JCPenny for the last 4 years. I know that you need to be patient, friendly, helpful, as well as hardworking and responsible.
4.
Need to pay attention to the details and helpful attitude.
5.
Pay attention to the details, best customer service and knowing your products.
6.
Most of my friends work in retail; theyve told me experiences working with it, I just know you have be very friendly, very patient, and inviting.
7.
Helping sell an item to a costumer or swaying them to buy an item.
Question 31 of 37
Describe a time when you disliked company rules in your last job?
User-Submitted Answers
1.
I have never really disliked any rules. I am aware that the rules are there for a reason.
2.
The only time I disliked company rules was when I worked at Right at Home, we were not allowed to have overtime. If we worked late one day, we were to come in late the next day.
3.
When sales goals were changed in the middle of a campaign.
4.
I have never had a last job to find something to dislike.
5.
The rules could get confusing because the manager and the boss were not on the same page.
6.
I never disliked companies rule I think rules are implemented to achieve certain goals.
7.
Situations where I had the responsibility but not the authority.
8.
There has never been a time I have been in that situaton.
9.
Never really had a rules I disliked.
10.
I didnt want to box the pizzas on a busy day but I did it anyway.
11.
I dislike the break rules at my last job we had to stand for over 6 hours and only had a 15 min break I was tired every day.
12.
There were many unforeseen tasks that were a cost to me, but not added to pay.
Question 32 of 37
Describe a time when you had to sacrifice quality to complete a job?
User-Submitted Answers
1.
I worked through my breaks to get the job done.
2.
I am always thorough when doing my job. I don't like cutting corners and I am very determined to get the job done.
3.
I have never had an experience where I would sacrifice quality, I believe thouroughly in getting a job done right.
4.
I didnt get to stop for lunch and just worked till I got the job done.
5.
During my ACT I had to sacrifice a quality written essay for a well structured and efficient essay during the allotted time.
6.
I try to make use of the my breaks to fulfill my tasks.
7.
Having to leave the work place not as clean as I would have liked.
8.
When I was answering phones as a receptionist I had to (politely) ask some unhappy customers to wait as I took care of several phone calls that had just came in, it was a messy job but in the end everyone got what they wanted.
9.
Probably missing out lunch because a task was needed to be done.
10.
I put some costumers on hold in order to talk with other costumers.
11.
Making dough and making pizzas at Pizza hut when we got busy we had to speed up our work ethic. I wouldn't say I necessarily sacrificed quality it is just that I had to move so much quicker.
Question 33 of 37
How do you expect to make a difference at Menards?
User-Submitted Answers
1.
I would like to show the customers that I am willing to go above and beyond to meet there needs within company policy and also show my coworkers that I would do the same if necessary.
2.
With great customer service. It is what keeps a business running, after all.
3.
To make every customer feel valued & welcome.
4.
To help make a more positive environment for the workers as well as the employees. I would contribute to team efforts as well.
5.
I know I will be great at customer service. I will work hard to know Menards goods and services like the back of my hand, and I will show that to everybody.
6.
Being efficient and knowledgeable about our products.
7.
Always improve your knowledge of your products so you can effectively help your customers.
8.
I am a dedicate worker, a supportive team mate and helpful customer service.
9.
By getting to know the people and the hardware, and really investing in this job.
10.
Want to make a hard work envoirment and better friendly place.
11.
I hope to build friendships as well as increase productivity.
12.
My attitude my readiness my ability to complete every task.
13.
Help to ensure the customers are taken care of.
14.
Id like to be apart of what seems like a great company and I believe I can provide myself as a valuable employee.
Question 34 of 37
What would you do if a coworker asked you to help you steal?
User-Submitted Answers
1.
I will tell her that it is not good to steal and I will let the manager know it before the time come that she will steal.
2.
I would report that coworker to a supervisor.
3.
I would report them.
4.
I would try to talk them out of it and try to make them realize what was at stake.
5.
Tell them that I wasn't that type of person and immediately report it to my supervisor.
6.
I would immediately tell them that that is not the kind of person I am and would immediately report it to my supervisor.
7.
Refuse and try to convince that employee the consequences.
8.
I would say no. I would never steal. Depending on if I believe the co-worker steal I would be forced to tell the manager.
9.
I will tell him that it is wrong, and then inform my manager before he tries to do anything.
10.
I would say no I am not getting involved, that is wrong.
11.
Report to management ASAP. Distance myself from the coworker.
12.
I would try to tell them how bad that is, and talk them out of it; if that didnt work id tell the manager.
13.
I would say no and I would tell my manager.
14.
I would tell them no and I would allirt my manager of their behavior.
15.
I would say no and explain that that is the wrong thing to do and get a manager.
Question 35 of 37
How would you deal with an angry customer while you were busy completing tasks?
User-Submitted Answers
1.
I would handle the angry customer first because I can always come back to my tasts so I would help the person out first and tell them I will help as much as I can to make him or her happy.
2.
I would politely ask them to hold on for a second while I found the store manager.
3.
First, I would remain calm cause that's always the most important thing. Then I would try to address the problem that the customer had. The customer comes first and my tasks can wait until the customer is satisfied.
4.
Take time to listen to the customer and offer assistance.
5.
I would take priority on the customer and ask how I may them help with their problem.
6.
I would try to find out why the customer was angry. And then try to help him, or figure out who could help him.
7.
I will try to help the customer with his needs and then I go to finish my tasks.
8.
Still try to acknowledge them while completing what I need to do.
9.
I would help her to resolve the problem first and will get my job done later.
10.
I would intentionally listen to her and help to resolve the problem.
11.
I would drop the task I am working on and try to assure the customer that I will get them the help they need. A repeat customer is more important than a single task.
12.
I would put the angry customer first and either try to help them myself or find someone better suited for their situation, especially if my task were ones that needed to be completed by a certain time.
13.
Id would try to politely ask them to hold on while I went for the store manager.
14.
I would deal with the customer because they are more important.
15.
Ask if it would be alright if they talk to another co worker.
Question 36 of 37
Name your three best qualities?
User-Submitted Answers
1.
Patient, kind, and intuitive.
2.
Honest, Trustworthy, Patient.
3.
My three best qualities is my reliability, being a hard worker, as well as willingness to help others.
4.
I am great with customers, I can multi task, I will always work hard to get the job done.
5.
Quick learner, dedicate worker and supportive team mate.
6.
Work ethic, responsible, willingness to help others.
7.
Reliable; quick learner; and very friendly.
8.
Work ethics, personality, good with people.
9.
My attentive ness my ability to get along with anyone and my personality.
10.
Work efficiently, able to work well with others, I have a good amount of experience dealing with customers (customer service)
Question 37 of 37
Why do you want to work at Menards?
User-Submitted Answers
1.
It's a place of opportunity.
2.
It's a good opportunity while going through college and it gains experience for workforce.
3.
So that I can pay my way through college.
4.
I like the variety of the store as a customer & I think it would be a great work environment to work in.
5.
Because I believe in your products and enjoy the customer service I receive each time I shop here.
6.
To find a career not just a job. I know menards is a company that will appreciate hard work.
7.
I have always been interested in home improvement as I have taken several wood shop and metals classes at school.
8.
I want to work at menards, because I like customer services jobs like this. Also, because like I just said I do shop here, and I can stand behind and help peple buy the same things I like to buy.
9.
The quality of products and the great service customers receive.
10.
I found Menards a place with lot of opportunities.
11.
I want to help people find what they need to complete a project.
12.
Love the environment, the people are friendly, good experience.
13.
Because it looks fun and the people that work their are friendly and my brother works their so I would like to help out learn at the best company.
14.
I feel like I would be a good fit for the team as well as I like the product we sell.
15.
I want to save up money as I am in college.

About Menards

Menards Inc. is a home improvement super center with more than 180 stores located throughout the upper midwest region of the United States, with stores in Wisconsin, Minnesota, Iowa, Illinois, Nebraska, North Dakota, South Dakota, Indiana and Michigan. The Company primarily sells home improvement and construction supplies, including decking, power tools, paint, flooring, appliances, lighting collections, bathroom and kitchen fixtures and yard and garden tools. It also carries a variety of house design plans to create single-story, two-story, split level/duplex and vacation homes.

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