What type of problem solver would we be hiring at MediClinic if you were offered this role?

"I am a great problem solver because I do not allow stress to cloud my judgment and mute my sound decision-making. I am a keen observer with a great memory, which allows me to recall unique solutions or ideas, and I'd love to bring this ability to the MediClinic team. Last year, my team was overwhelmed on our unit with a need for faster than normal discharges because inpatient numbers were increasing heavily. Rather than complain and become stressed like some of my colleagues, I worked as part of a larger team to create a discharge planning process. I spearheaded the patient education piece and loved being in that role. I helped develop a process for educating patients who were being sent home earlier than normal to help them succeed in that situation. With our great patient outcomes, I was very proud of my success."

Your interviewer wants to know that you would bring a systematic approach to problem-solving to MediClinic. Consider the skills and qualities that help you successfully face problems in your work. Perhaps you have a keen eye for detail. Maybe you can see opportunity when others can only focus on the issue. Share your strengths as a problem solver and your ability to come up with innovative solutions by talking about a time when you've had to do this in the past.

Describe the approach you take when problem-solving in the workplace. While you may have a systematic approach and think of every possible solution to a problem, you want to assure the interviewer you can also make decisions quickly in emergencies.

"I believe I am a great problem solver because I gather as many facts as possible in a short amount of time when there is a quick issue to solve. I look at the problem and its potential solutions from multiple angles and am not afraid to make a decision that might seem off the beaten path. With a keen eye on what is best for the patients, sometimes we need to think outside the box in our profession."

Think about a difficult boss, professor, or coworker. What made them difficult and how did you successfully interact with this person?

"I once worked at a small medical facility where the primary physician was very demanding. When he walked into the facility, employees quietly announced that he was in the building so everyone could prepare for his arrival. This physician had great intentions; however, his people skills were rough. I saw that he meant well and recognized that he wanted to do good things. When we interacted, I always took his feedback with the understanding that he didn't mean things as harshly as he might say them. When communicating with him, I kept a friendly and professional tone."

Your interviewer proposes this question to see how you work with difficult people. They know that the work environment at MediClinic can get stressful at times. Show the interviewer that you work well with most personalities even though you recognize some folks are difficult to please. Think about one person at work who has been hard to please. Perhaps there is someone who tries to intimidate others. Talk to the interviewer about what made this person challenging and their relationship with you. Avoid speaking poorly of anyone, and be sure to end your response positively by discussing a positive outcome in your situation.

The interviewer wants to gain insight into your conflict resolution and interpersonal skills. You want to show them you are capable of working with challenging people and that you remain calm and professional when faced with adversity.

"During my internship, I worked closely with a fellow intern who didn't pull their weight on the team. This unmotivated person created more work for the rest of the team by being slow and unresponsive. Our team started to complete most of the tasks regarding group projects. It didn't take much time before our preceptor noticed this individual was slacking. I feel like, in most instances, the underachievers will weed themselves out over time, and it's rarely worth making a fuss over, which I didn't at the time because it wasn't my responsibility to do so."

When did you show a willingness to learn a new method or new approach to solving a problem?

"When our clinic came under new management last year, they put many new methods and policies into place. I learned some exciting new approaches to address our patient care and customer management challenges and enjoyed the process. When some of my colleagues were uneager and even unwilling to change, I was a positive influence with my can-do attitude."

Being flexible and able to handle change are skills that MediClinic seeks in candidates since each patient presents their unique background and diagnosis. Discuss with the interviewer your ability to approach a problem using new methods. Give a recent example, but spend more time highlighting the resolution rather than the problem.

The healthcare industry is rapidly evolving as new technologies are developed and introduced. Other ways to assess and treat patients may differ from how you were taught during your training. The interviewer wants to hear that you accept change and are not resistant to learning new methods or approaches to doing something.

"I recently was trained in using telemedicine to provide patient care on a digital platform. The clinic I worked in had an issue with providing care to all of our patients, and telemedicine was introduced to help a larger amount of patients virtually. While I enjoy the face-to-face interactions with my patients, I enjoyed learning a new method of patient care."

Give me an example of a time you solved a problem in the workplace or a school environment.

"Many years ago, I worked in a clinic where the primary patient population was low income. We had a lot of concerns with patients not showing up for appointments when expected. The staff wanted to start double-booking patient time slots. Instead, I got permission to spend a day in a highly-rated clinic serving the same population. Instead of scheduling, they had these 'drop-in mornings' with a shared waiting room. I took these methods and incorporated them into our setting. We implemented this program twice a week that completely solved our scheduling problem."

Problem-solving and dispute resolution are critical skills to possess at MediClinic. Display to the interviewer that you can problem-solve within the workplace by talking about a time you were creative and proactive and demonstrated the leadership qualities required to resolve a workplace issue. If possible, try to relate this example to a patient care situation or other situation that your interviewer can quickly see will prove your success in this role at MediClinic.

The interviewer recognizes that not all candidates will have worked in the healthcare industry and may be starting fresh from college. If you have a workplace example, that is preferred. However, you can also provide an example of when you solved a problem while receiving your higher education.

"I participated in many group projects during my schooling. I noticed a consistent problem with team members showing up late for meetings or messaging in sick at the very last moment. I often took the role of a team leader. Rather than getting upset, I proposed that when a team member disrespectfully dropped the ball, they would be asked to leave the group and find a new group or commit to an independent project. I felt this encouraged accountability and showed teamwork as a privilege rather than a right. Team member commitments increased, as did work ethic among the groups. This experience during my training helped me learn leadership skills that I can bring to the MediClinic team."

MediClinic was initially looking for someone with five years of experience in a similar role. Considering you have just two years of experience, would you be willing to accept this position at a lower salary?

"I would be happy to earn my way to the top compensation level if I were fortunate enough to join MediClinic. I assure you that, despite my being a couple of years short of your desired experience, I am a top performer, and you will not be disappointed in my performance. Being young in my career, I fully understand why salary ranges exist and that senior staff who have been in their careers longer, with more experience, are higher on the scale."

It is essential to understand that roles at the organization are compensated on a pay range, and a new staff member's salary within the scale relies upon the experience they bring. Knowing this, you must discuss your understanding and acceptance of this pay philosophy. If you have any direct compensation requirements for joining, tell the interviewer what you would expect for compensation if offered this position. But be sure to walk a fine line here, as the salary negotiation process should not begin until they formally offer you the role.

If a pay range is mentioned in the job description, you already know what MediClinic is willing to offer. Using their pay range as an example will help you determine what compensation you would like based on your two years of experience.

"I understand I do not quite meet the qualifications of experience you are looking for and am willing to be compensated in adjustment to that fact. However, I look forward to proving my worth to MediClinic in hopes of being considered for the median salary for the role down the road."

In order to work for MediClinic, you must be able to pass a drug test and full criminal background check. Do you consent to both of these requirements?

"I am happy to say that I have a clean criminal record and am willing to comply with any background check and drug test you require."

Working at MediClinic means that you are in contact with vulnerable people, children, pharmaceutical drugs, drug-related equipment, confidential information, and other areas of sensitivity. One hard requirement of securing employment with MediClinic is the ability to pass a full criminal background check and drug test. Assure the interviewer that you are able and willing to pass their drug test and background check. If you have a criminal record, you must disclose this during your interview to have any chance at the job you are interviewing for.

If you have a clean record and do not use drugs, assure the interviewer that they will find nothing during the background check or drug test. If you have a criminal history, you must tell the interviewer and be prepared to answer any follow-up questions regarding your conviction.

"I have a misdemeanor on my record from 15 years ago. I am happy to continue in the interview process and comply with your background check and a drug test should you allow for some exceptions."

Why do you think you will be successful in this role with MediClinic?

"I know I will succeed in this role because I have worked in this industry for five years with great training and mentorship. I am confident in my understanding of X, Y, and Z (skills listed in the job description). Also, I have my updated certifications as outlined in your job description. I am well-prepared for this next step in my career with MediClinic."

Rather than share how you have exceeded expectations in the past, focus on how your qualities will help you exceed MediClinic's expectations for this role. To do this, read the job description in detail before your interview. Discuss why you will be great at this job and help bring it to the next level. Talk about your qualifications and skills to do this job well. If you can, match your strengths to the requirements outlined in the job description.

The interviewer wants to hear what you consider success. Describe the many ways you will be successful if chosen for the position while mentioning the skills you will bring to MediClinic if hired.

"I believe my success with MediClinic will come from having all the hard skills you seek, whether learned in school or gained through my internship experience. I applied for this role knowing that you were looking for a new team member with experience in cardiovascular care, and my experience in this area is vast. At the start of my career, I had the chance to work with one of the most renowned heart surgeons in the country, and I'd love to be able to bring the skills I learned with him to the MediClinic team."

What type of work environment do you dislike working in?

"I can be productive in most work environments if the mentality is positive and teamwork is encouraged. I cannot work effectively in an environment that feels negative or toxic. I was in a similar working environment in my first job out of college, which was both physically and mentally draining. On top of that, our patients suffered the most in that environment."

Before your interview, be sure to put some thought into a question like this, so you can answer in a way that doesn't reflect on you in a negative light. Your interviewer wants to hear that you would join MediClinic as a flexible person willing to adapt to their environment. Be sure to research MediClinic before your interview to know the situation offered in this position and be ready to talk about an environment that directly impacts your ability to work. If you aren't completely clear on the workplace environment or culture, kindly ask the interviewer to expand on the work environment you would be joining.

Most people do not like working in a hostile or toxic environment, which is the exact opposite of the company culture at MediClinic. If you respond that you dislike those environments, the interviewer will see that you will be a good fit if hired.

"I prefer to focus on the positive, so if it's okay, I would like to share my ideal work environment with you. My ideal environment is organized, collaborative, positive, energetic, and encouraging. I love working with like-minded people who set challenging goals for themselves. I thrive when I work for supervisors who encourage curiosity and creativity in problem-solving. If a work environment I were in strayed from these positive things, I would likely struggle."

If MediClinic hired you today, what would you accomplish first?

"When we spoke earlier, you mentioned that you urgently sought to improve patient care and compassion at this facility. I want to offer my skills in building patient rapport and help improve the satisfaction of everyone that uses the services of MediClinic. I would plan to make a positive impact very quickly by leading by example on my team to provide excellent patient care. Having been a preceptor in previous roles, I would love to be able to pass along my knowledge to others on my team."

When starting this position with MediClinic, knowing how you will positively impact the company after being hired is essential. This question is delicate, and you need to show respect for the onboarding process, then give a moderately ambitious project or goal. This concept is often called your 'value proposition' in marketing. Remember, this is your campaign promise. If you are the candidate selected to join the MediClinic team, it will likely be your first target to hit, and, depending on the environment, it could make or break you. The best approach is to give a functional analysis of the employers' needs and your skills. Tell the interviewer your impact goal, should you be a successful candidate. Be sure to refer to the immediate needs of MediClinic, such as positively improving patient care.

If the interviewer mentioned something the company would like to improve upon, it is best to say that would be what you would like to accomplish first. For example, if the interviewer mentioned they would like to improve inventory management, you can describe how you would help manage their inventory.

"If I were fortunate enough to join the MediClinic team, my goals would be to master the EHR and get to know all staff I'd be working with. I am fully confident in my ability to provide great patient care; the only piece I would need to learn is charting within the EHR system. I would soak in all I could over my initial orientation period, ask people questions, and be open and willing to train extra to hit the ground running with patients."

Have you ever thought about switching specialties, or are you happy where you are in your career?

"At this point in my career, one area that I would love to gain more experience in would be geriatric care. I feel that this particular focus is not as popular as some, and becoming an expert in it would allow me to advance my career with MediClinic. If hired for this role, would there be opportunities in the future for me to work with the senior population?"

There are many facets of the healthcare industry, and MediClinic can provide many learning and growth opportunities for you if hired for this role. Your interviewer asks this question to discover how you'd like your career to grow. As you answer this question openly and honestly, try to tie your answer into a specialty service MediClinic offers.

There is no wrong answer to this question. If you are interested in learning about another area of healthcare, discuss what specialty you are interested in pursuing and why. If you are happy where you are in your career, explain why you want to stay in the same specialty.

"While I am happy where I am in my career, I still have various career interests. I am interested in learning more about audiology and see that you have that as a specialty service you provide. Audiology interests me as I have a grandmother who recently lost her hearing in an accident. I want to learn more about the different options that could help my grandmother and others like her."

What type of personality would you bring to the MediClinic team?

"I would describe my personality as approachable, light-hearted, and positive. My patient feedback surveys have always indicated that I am a caregiver who takes the time to get to know my patients and provide the best care possible. I've also been commended on my positive attitude, even when times get tough. As part of the MediClinic team, I look forward to bringing these personality traits to my colleagues and patients."

MediClinic provides a patient-centered approach where the staff is compassionate and energetic. The interviewer wants to hear that your personality will be a good fit for the team. Any keywords about your personality that show your client-centric attitude will help you in this answer. Your example could include words such as 'extroverted,' 'energetic,' 'compassionate,' and 'confident.'

Review the job description before your interview to find keywords used for the ideal candidate. For example, MediClinic may be looking for an energetic, compassionate, patient-focused candidate for the position. When you use the same keywords to describe your personality, the interviewer will see you are the candidate they seek.

"I am genuinely easy-going, probably from all the international travel I experienced in my 20's. I like to do the right thing, and sometimes I get stressed trying to reach that goal, but I think it's a worthwhile endeavor. I can be funny, but my sense of humor is pretty dry, so people don't always know that when they first meet me. My colleagues and clients I work with would also reiterate these things about my personality."

MediClinic is proud of our diverse workforce. When have you worked among a diverse group of people?

"I have worked with diverse groups of people most of my career, including my time in college. I am most comfortable and happy in this environment because it offers unique learning opportunities. When I first worked with a team of individuals from different backgrounds than me, I was fascinated by the amount of great knowledge I could pull from others. We all grow up with unique experiences and can learn from each other."

In recent years, MediClinic has developed diversity measures and tactics to diversify its workforce around the globe. Assure the interviewer that you can thrive in an environment that offers diversity. If possible, give an example of embracing diversity in the workplace to show that you can bring the value of diversity to MediClinic.

You can describe working with diverse groups during your medical training or workplace. If you have not been exposed to working with various groups, assure the interviewer that you are eager to embrace diversity if hired by MediClinic.

"I am so glad you pointed out your need for diversity at MediClinic. I greatly value working as part of a diverse team, as I grew up in a fairly homogeneous town and did not have much exposure to diversity. When I graduated from high school, it was important to me to learn about other cultures. I joined the Peace Corps for over two years and traveled to South America and Asia. This experience opened my eyes and prepared me for a career in healthcare with MediClinic."

I would like to learn more about your healthcare-related training and education.

"I have a nursing degree from Zurich University Institute of Nursing and additional on-the-job training in clinical research. I received my degree ten years ago and feel that my nursing education opened up many industry-related avenues for me. On top of my great classroom-based training, my real experience came from my clinical rotations in surgery and dermatology, where I got the chance to train with some of the best people in the world. All of these experiences have prepared me for success in this role with MediClinic."

This question allows you to detail the training and education you've received and how they've prepared you for a role with MediClinic. Before your interview, the hiring manager has a good feel of your path to healthcare by reviewing your application materials. Walk the interviewer through your formal post-secondary education and any on-the-job training. Talk about your most positive take-aways from your post-secondary experience, and be sure to tie in how that experience will help you succeed at MediClinic.

After describing the degrees you earned, where you went to school, internships, or other healthcare-related training, you can add any volunteer work that ties in with the role. The interviewer wants to see that you are well-trained for the position.

"I did my undergraduate in chemistry and medical school at St. George's University. I loved surgery during medical school, so my electives were in general surgery, trauma epidemiology, and orthopedics. These opportunities led me to a great general surgery residency. I have had some amazing mentors and found that I could perform among the best with different teaching styles. After my residency, I traveled to South America for six months with Doctors without Borders, performing procedures in impoverished villages. Now that I am back, I am so excited about the prospect of bringing my skills to the MediClinic patients."

If you could expand your knowledge and expertise in any area of patient care, which area would you choose?

"If I could expand my expertise in any realm of patient care, I would choose anything within primary care. Since I've spent most of my career in inpatient services, this interest is one of the reasons I have applied to your company. I feel that your focus will be a great fit with my long-term career goals."

Talk to the interviewer about the areas of healthcare you would like to focus on most, and then tie that information in with what the position at MediClinic would be offering you. Because of technology and innovation surrounding healthcare, your interviewer wants to get a sense that you consistently seek education and training to better yourself within your field. They want to know that your passions align well with what MediClinic offers as you look at an area you'd like to improve.

Review the MediClinic website to see what specialty services they offer. Then, choose a specialty area in which you would like to gain more knowledge and expertise and explain why that specialty interests you.

"Looking into the future at my career goals, I'm interested in clinical research. One of the things that attracted me to working at MediClinic is your ongoing community-based research collaborations and clinical trials. I'd be curious to hear what MediClinic has regarding any needs in this area. Is this something junior staff can be involved in?"

Have you ever been involved in ordering medical supplies, maintaining inventory, or other types of administrative duties?

"I have experience ordering medical supplies and maintaining inventory. I fully understand that being properly organized when it comes to the availability of supplies is both an art and a science. I have used various software programs such as ABC and XYZ for medical ordering and inventory. In my current role, I take a daily inventory of supplies in exam rooms and stock as needed at the end of each day."

Because it will likely be a part of your duties at MediClinic if hired for this role, your interviewer would like to know if you understand what it takes to keep on top of ordering medical supplies and inventory. Assure the interviewer that you can foresee needs and take the appropriate action. Highlight your ability to be responsible for related administrative tasks, and don't hesitate to highlight any duties related to this that you've had in prior work experiences.

If you have experience with administrative duties, describe the tasks you performed. If you are inexperienced in this area, explain that while you do not have this experience, you are eager to learn.

"I performed a few administrative duties during my clinical rotations when one of my preceptors took it upon themselves to teach me this side of the job. I helped maintain supplies in the general surgery ward for five weeks. I was very appreciative they took the time to educate me on the importance of inventory management within the OR because I would never have seen this side if they hadn't taken the time. If hired at MediClinic, I would take pride in my administrative duties because I understand their importance in providing the best care possible."

At MediClinic, we seek to hire individuals who are passionate about their careers in the healthcare industry. Are you passionate about your career?

"Yes, I am extremely passionate about my career as a healthcare professional. I have dedicated my entire career to healthcare and would love to continue this dedication with MediClinic. I find it incredibly rewarding and interesting because I get to help others, and every day brings new challenges! One of the reasons I applied for this role with MediClinic is because I can see a long-term fit here for myself."

Assure the interviewer that you are passionate about your career as a healthcare professional. If possible, talk about the motivations that led you to this career path and why that motivation would be the key to your success in this role. The hiring manager would like to know that this position fits into your long-term plan and that, if hired, you would stay with MediClinic as long as possible.

The interviewer wants to see that you are passionate about continuing a long career in the healthcare industry. Many healthcare professionals will burn out over time, and the interviewer wants to know that you do not fall into that category.

"I am fully aware that this field can take a toll on a person's personal life, but working in healthcare is more than just a job for me. From a young age, I watched my nurturing parents succeed as nurses, and they have passed along this same love and compassion to me in my career. I have shadowed numerous professionals and have worked in multiple clinics. I know this is the right career for me, and I would love to bring my passion for my job to your organization."

At MediClinic, we seek to hire individuals with ambitions of advancing their career. Where do you see yourself in 3-5 years within MediClinic?

"In 3-5 years, I would like to see my career with MediClinic include a path towards a leadership role. I am very keen on paving a long-term career with MediClinic and would love that path to include a start in a supervisory role. If hired, you'll discover that my communication skills and ability to guide a team would make me a strong person to lead others in the future."

Every hiring manager at MediClinic wants to know that their investment in time and training will pay off because the organization prides itself on promoting from within. Before your interview, think about your career goals and ambitions and how these can fit into a long-lasting career with MediClinic. Assure the interviewer that you see this position as a long-term fit and that you are also motivated to learn and grow with the organization for the rest of your career.

Hopefully, you plan to spend your career with MediClinic and can describe where you see yourself within 3 to 5 years. If you are using this job as a stepping stone and do not see yourself in 3 to 5 years with MediClinic and answer truthfully, you may be passed over for another candidate.

"One of the attractive points of working for MediClinic is that you care about the growth of your employees. I'm motivated to learn and am looking for a long-term fit. In 3-5 years, I'd like to be grounded in the clinic while earning certifications that would help the unit advance. I also want to get involved in some of the local volunteer organizations that MediClinic supports. I am interested in urban outreach, so it would be nice to do something formal in that context, in either health education or fundraising for those in need."

Our employees can experience a wide array of emotions in a workday at MediClinic. Have your emotions ever interfered with your job performance?

"Everyone is emotional to a certain degree, and I consider myself kind-hearted and open. These traits led me to a career in the healthcare field. No matter how hard a day can be, I choose to focus on the positives. For instance, if we are close to losing a patient, I will focus on positive memories rather than the illness. This mindset has consistently allowed me to continue with a productive shift, no matter the emotions that come my way."

As you are likely aware, working closely with patients and fellow caregivers can provide happiness, sadness, anger, and fear. These emotions can be felt within a couple of short work hours. Your interviewer wants to know if you consider yourself an emotionally driven person and don't let yourself become overwhelmed by emotion in working closely with patients. Talk to the interviewer about your feelings and if they have ever affected your performance at work. Remember that almost everyone is an emotional creature to some degree, especially among those who chose healthcare as their career path. Be creative in how you talk about your emotions positively and productively.

Focus on letting the interviewer know you are human and have emotions, but that you do not let them interfere with your job performance. Describe how you overcome your feelings to stay in the provider mindset.

"This is a great question. I would say that while I experience the same emotions as my patients, I don't let them overtake me for long, and they have never interfered with my job performance. We've all had severe cases where a child dies or you have to give someone a cancer diagnosis. It's professional to take a few minutes after an encounter like that and let those emotions come and go. I cope with these emotions by telling myself that it's not my story; it's the patient's story. I think it's okay to be moved by someone else's experience, but I don't need to make it mine."

What is your greatest weakness, and how would you work to improve that if you joined MediClinic?

"I know this will come off as cliche, but it's truthful. My weakness is not delegating. I know what I want and how I want it done, so it's often easier to do it myself. However, it can inhibit my ability to grow. I cannot take on every step of caring for a patient in all situations; I need to be able to give the task or a portion of it to another team member or direct report, let go of the control and trust them to take care of it. I've spoken with my current manager about it, and we've developed a system where he can call me out on the behavior since I'm often unaware of it. By bringing awareness to it at the moment, I find my propensity to hold onto control has decreased, so I'm certainly moving in the right direction."

Talk about a weakness that is not a core skill for this position. You can be candid in your answer, recognizing that you aren't great at something and acknowledging your need to improve. Be sure to have an action plan to improve this weakness. Perhaps you are watching TED talks to gain skills in a particular area, reading the latest and greatest book on the subject, or taking a seminar at a nearby community center. We are all humans with weaknesses, so don't be afraid to share yours with your interviewer.

This question is often asked in interviews to see that you are self-aware and humble enough to admit you have a fault. The most impressive aspect the interviewer will look for is what you will do to turn this weakness into a strength.

"At this point in my career, having just been in the field for two years, my newness is my greatest weakness. To overcome this, I have committed to ten extra hours per week of study. I dive into various medical journals and spend a great deal of time educating myself beyond what my degree and internship offer. If fortunate enough to join MediClinic, I would love opportunities to grow in areas like pediatrics and inpatient medicine."

Rate your problem solving skills from 1-10. How do you justify your rating?

"I rate my problem-solving skills as an 8/10. I occasionally have times when I am not as efficient as I would like, but I feel that my problem-solving skills are above average. My supervisor and coworkers will attest to my fast reflexes when a problem arises and say that I remain calm under pressure. Having worked in a fast-paced operating room, the need to problem solve quickly was vital, and the skills I learned in that environment would be invaluable for me to bring to MediClinic."

The interviewer wants to know how you would rate your problem-solving skills to get a sense of how you would handle issues on the job at MediClinic. Of course, you want to give yourself a strong rating; however, you must remain realistic. Everyone has room to learn and improve! Be sure to justify your score with examples in the workplace.

While you want to leave room for improvement and not rate your problem-solving skills a 10, you also want to be sure not to rate your skills too low. If you give yourself a rating below an 8, the interviewer might question your ability to successfully problem solve in the workplace.

"I would rate myself a solid 8.3 on a scale of 10. It seems weird to give myself something like a .3, but I think of it as an 83%, which is a B- teetering on a solid B. It's a solid grade, with definite room for improvement since I'm certainly not perfect. The reason for the B-/B grade would be that I'm quick to take action and figure out the solution as I go, but sometimes I could benefit from taking a moment to pause and reflect or gather other contributors before taking action. That said, I believe I always get the best outcome possible for a patient when faced with a challenge."

At MediClinic, we take great pride in the relationships we have built with our patients, family members, and coworkers. Do you consider yourself a strong relationship builder?

"I have earned compliments on my relationship-building skills in my current role. I like to get to know people and ask them questions about themselves. Most people love to talk about themselves, and I find it a great and simple way to build rapport with others. I am a strong relationship builder and take pride in my people skills. If hired at MediClinic, I would be a great ambassador of positive patient relationships for MediClinic."

As you prepare for your interview, discuss your ability to follow up with patients. Explain how you get to know all you work with personally and how your excellent communication skills help build strong relationships. Assure the interviewer that you would treat everyone at MediClinic with respect and a positive attitude. Talk about the importance of relationship-building within the healthcare industry.

Relationship-building skills are essential to possess in the healthcare industry. Focus on assuring the interviewer you have these skills and look forward to using them if hired with MediClinic.

"I am happy to hear that MediClinic values long-term relationships. This fact is a bonus for me, and it's one of the reasons I chose to work in the medical field. I like working in an industry where genuine care is valued. Healthcare is not a place for gimmicks because health is precious and irreplaceable. I've had success in university and my internships by focusing on building a reputation for consistency and following up with those I work closely with. What you describe is a good fit for me, and I'd like to represent MediClinic in creating long-term sustainable partnerships."

What type of patient care philosophy would you bring to MediClinic?

"Every day at work, I remind myself that everyone I come across has their struggles. Every person I care for has a story and different needs. I like to involve my patients in their treatment plans and help them make informed decisions. Compassionate and respectful care is at the heart of everything that I do, and I would love to bring this patient care philosophy to the patients of MediClinic."

Before your interview, take the time to research MediClinic for keywords that give insight into their patient care philosophy. You want to know their care philosophy so your answer can reflect what is important to them. As you research MediClinic, you'll quickly learn that a patient-centered approach and a trusting and respectful environment are at the heart of all they do. Keep your answer concise yet sincere to sell yourself for this role.

MediClinic uses client and patient interchangeably on their website. When you research their core values, you will see that MediClinic uses a client-centered approach by determining the clients' needs, involving them in decisions that affect them, actively managing client experiences, and delivering on their promises. Be sure to weave in some of these values when discussing your patient care philosophy.

"My patient care philosophy is to treat all patients with respect and dignity. I like to get to know my patients to determine the best way to help them and then develop solutions to deliver on my promise."

What part of your work brings you the most stress? How would you handle this stress when working for MediClinic?

"When the patient schedule is running behind, and we have a backup in the waiting area, I find that situation pretty stressful. I like to be on time to ensure that our patients and clients get the proper, timely help they need. In times where this has happened in the past, we work as a team to help catch up as best as possible. And if needed, we work with our schedulers to have them reschedule any non-urgent patients for a later date."

Stress can often be a regular part of the day-to-day work experience, especially when working with patients in healthcare. Talk to your interviewer about which area of your job you consider the most stressful. Ensure that your answer does not include a factor that would make you appear unfit for the position, like caring for sick patients. Before your interview, think about a common occurrence that you find stressful. Then, explain how you handle that situation to make it as least stressful as possible.

This is a two-part question, so ensure you answer both parts. Focus on describing your most significant stressor, but spend more time explaining what you do to combat the stress and how you do not let job stressors interfere with your work.

"To be completely transparent, I probably bring myself the most stress because of my innate desire to be the best. I strive for perfection too often, which causes undue stress on me. I manage this by focusing my energy on my patients and their needs, and know that I am doing my best to take care of them,"

Tell me about yourself so I can get to know the type of person we'd be hiring at MediClinic.

"I love to travel, read, and conduct research. I spent the past few months traveling the world with Doctors Without Borders. It was the best experience I could have given myself, as I learned so much from seeing how the rest of the world lives. I returned to the country last month and have actively looked for new work for the past few weeks. I am very eager to step back into the daily life of a career with MediClinic."

Take a few minutes to tell the interviewer a few things about yourself. You can begin with your recent education, family life, volunteer work, or travels. Bring up anything interesting and highlight your ability to be a responsible, reliable, and bright individual on the MediClinic staff. If you can relate anything about yourself to providing excellent care to others, this will earn bonus points with your interviewer.

While you can mention your family life, travels, or outside activities you enjoy, the interviewer wants to hear more about how you would benefit MediClinic if hired. You want to include aspects about yourself that are desirable traits for the MediClinic team.

"I am an avid marathon runner and have traveled to 10 countries in the last eight years to compete in various races. I am a competitive individual and enjoy keeping fit. New to my career in healthcare, my biggest goal is to take as many related courses as possible. I am eager to get a great start on my career at MediClinic."

MediClinic supports a healthy work/life balance for all employees. How do you balance life and work?

"I find that it's pretty simple to balance life and work with the right company. It doesn't feel like a chore when I enjoy what I do. When at home, my family always gets my attention first. I take time on the weekends to do things for myself and ensure that I regenerate before the work week begins. My family loves hiking and biking, and these hobbies help keep me mentally and physically in shape and ready for the job."

It is essential to keep a healthy work/life balance to combat stress, and MediClinic makes all efforts possible to ensure that staff does not reach any levels of burnout in their work. Talk to the interviewer about how you maintain that appropriate balance by discussing what you do to unwind and relax outside the workplace.

Explain what activities you enjoy alone or with family and friends while explaining how those activities energize you for your next shift. The interviewer wants to see that you know there can be burnout in this industry and that you take steps to prevent that from happening.

"I make a strong effort to keep a healthy balance by spending my free time away from my cell phone and having more face-to-face time with my friends and family. I indulge in the things that make me happy on my days off, like doing yoga, gardening, and baking. By disconnecting from technology, I find myself very rejuvenated, and I can give even more energy when I am at work."

Patient care at MediClinic requires compassion. Do you consider yourself a compassionate person?

"I understand that compassion is one of the top qualities required at MediClinic to bring a client-centered approach to care. From a young age, my family raised me with compassion, and this is the greatest value from them I carry with me to this day. My approach to patient care is putting myself in the patient's shoes and treating them the way I want to be treated, with empathy, responsiveness, and knowledge."

To succeed at MediClinic, you should have compassion for your clients. Talk to your interviewer about your compassionate qualities and how you have developed those qualities throughout your career. You can describe yourself as understanding, empathetic, responsive, charitable, or tender-hearted.

To work in the healthcare industry, you must have compassion for others. Describe how you show compassion and empathy to your patients and their family members.

"Yes, I consider myself a compassionate person. I take the opportunity to understand and help others whenever possible. While attending college, I spent a lot of time volunteering at a local hospice - not only for the added experience but also to give back to others. I look forward to continuing this level of compassionate care with MediClinic."

It is often said that a career in healthcare is a 'thankless job.' How can MediClinic keep you motivated and engaged, even when you feel your work goes unnoticed?

"I went into the healthcare profession solely because of my desire to care for people in need, and the patients continue to motivate me in my career. I find gratification in seeing great outcomes in the patients I work with, so MediClinic can help me stay motivated and engaged by keeping me busy with new patients and allowing me to follow up with patients regularly."

Your interviewer wants to hear what keeps you motivated on the job to provide the best patient care possible. They would like to know how they could continue inspiring you - even on the most challenging days. Before your interview, consider how you want your supervisor and other staff to help motivate you during your workday. Whether you are motivated by verbal recognition or a patient's success, talk openly and honestly about what makes you tick on the job.

While you may be the type of person who desires recognition from your supervisor, patients, and coworkers, it is best if you do not relay that to the interviewer. The interviewer wants to hire a candidate who does not require daily thanks from others and is solely motivated by helping others.

"I am easily motivated, and it does not take much to keep me engaged. I am fully aware that nursing can seem thankless at times. Honestly, the best thanks I can get is a pat on the back now and then or seeing a patient smile. The majority of my motivation comes from simply helping people."

This position at MediClinic requires strong organizational skills and attention to detail. How do you ensure your workday is organized and your documentation is accurate?

"I am a highly detailed person, and it's essential to keep a high level of organization in my day. If I am offered a position with MediClinic, you will never find me to be disorganized! Being organized includes my scheduling, paperwork, and more. I utilize my Outlook calendar and set alerts for myself for deadlines and important activities. My documentation is strong and accurate, as well."

Part of the success of MediClinic business operations relies upon the accuracy of information and organization. Talk to the interviewer about how you ensure accuracy and organization in your day-to-day activities. Perhaps you use a particular app or software. Maybe you are a pen and paper person. Whatever your method, highlight that you successfully organize your work and bring these skills to MediClinic.

If you have a letter of recommendation or employee performance review that highlights your attention to detail and organizational skills, have a copy on hand to give the interviewer for their files. When another person commends you on these skills, it carries more weight than you describing your skills.

"I'm a bit of an organizational nerd. I carry around a notebook and write down important things if I think there is a chance I will forget them. But this is usually just for transitions throughout my clinic days. Every clinic I've ever worked in has its way of communicating and recording data, so I put time and attention into using the system appropriately for charting. That way, it's easier to transition care, and the patient has all their information in the same place. My notebook saves me when I'm swamped, but I try to be efficient and put info directly into the patient chart when possible."

With the ongoing changes in the healthcare industry, how do you keep your knowledge current to improve your work?

"Every morning, I listen to X Podcast because I find the information fresh and valuable. In addition to this podcast, I also subscribe to a couple of industry blogs. One is ABC, and the other is XYZ. I also greatly value the information shared between fellow professionals. What resources do you prefer to stay on top of industry trends and changes?"

MediClinic expects its staff to stay up-to-date in their respective fields, and today's technology makes this reasonably straightforward, with opportunities available at your fingertips. List several ways you receive your industry knowledge and stay on top of new trends in your field. Tell the interviewer about those daily email updates you receive from professional organizations, conferences you attend, and seminars you have taken. Lastly, ask the interviewer what resources they refer to for industry trends. That question can start up a great conversation, and you may learn a thing or two.

It is best to describe several ways you stay current on developing trends. If you only list one way you receive your news on changes to the healthcare industry, the interviewer may feel you lack the motivation to seek out information and improve.

"Continuing Medical Education opportunities are significant in my field, and I love that we need to learn and adapt to our job continually. Over the last year, I have taken online courses to obtain my Ambulatory Care and Pain Management Nursing Certification. I also attended a conference on psychiatric nursing two years ago. If hired at MediClinic, I would continue my nursing education throughout the remainder of my career."

Do you prefer to work in a team-based position or individually?

"I always give my best, whether doing an independent project or working in a team environment. I enjoy the camaraderie of working in a team, but I can also succeed in working autonomously. Our nursing team relies on consistent communication and teamwork in my current role, but I also have to work independently in my unit and make important decisions on my own."

During your interview with MediClinic, your interviewer will want to get a feel for how you work as part of a larger team and independently. Talk to the interviewer about your preference for teamwork or working individually. Avoid pigeonholing yourself into one particular scenario (e.g., I only like to work alone). You may work well without needing much management or direction, or perhaps you are better driven in a collaborative and team-led environment. Either way, be honest with the interviewer about your preferences.

You want to assure the interviewer that you can work well on a team or independently. Working in healthcare typically takes a team approach, depending on the position. If you are interviewing for a job that requires you to work alone, you can answer that you prefer to work alone. If the role is a team-based position, you will lean more towards saying you like working on a team.

"I prefer a team-based environment where I can use my leadership capabilities to better the great cause of the team. If hired to join MediClinic, my leadership skills would foster a team approach to patient care. That said, I can also succeed in the workplace and be relied upon to act and think independently in this role."

MediClinic Interview Questions

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1. What type of problem solver would we be hiring at MediClinic if you were offered this role?
2. Think about a difficult boss, professor, or coworker. What made them difficult and how did you successfully interact with this person?
3. When did you show a willingness to learn a new method or new approach to solving a problem?
4. Give me an example of a time you solved a problem in the workplace or a school environment.
5. MediClinic was initially looking for someone with five years of experience in a similar role. Considering you have just two years of experience, would you be willing to accept this position at a lower salary?
6. In order to work for MediClinic, you must be able to pass a drug test and full criminal background check. Do you consent to both of these requirements?
7. Why do you think you will be successful in this role with MediClinic?
8. What type of work environment do you dislike working in?
9. If MediClinic hired you today, what would you accomplish first?
10. Have you ever thought about switching specialties, or are you happy where you are in your career?
11. What type of personality would you bring to the MediClinic team?
12. MediClinic is proud of our diverse workforce. When have you worked among a diverse group of people?
13. I would like to learn more about your healthcare-related training and education.
14. If you could expand your knowledge and expertise in any area of patient care, which area would you choose?
15. Have you ever been involved in ordering medical supplies, maintaining inventory, or other types of administrative duties?
16. At MediClinic, we seek to hire individuals who are passionate about their careers in the healthcare industry. Are you passionate about your career?
17. At MediClinic, we seek to hire individuals with ambitions of advancing their career. Where do you see yourself in 3-5 years within MediClinic?
18. Our employees can experience a wide array of emotions in a workday at MediClinic. Have your emotions ever interfered with your job performance?
19. What is your greatest weakness, and how would you work to improve that if you joined MediClinic?
20. Rate your problem solving skills from 1-10. How do you justify your rating?
21. At MediClinic, we take great pride in the relationships we have built with our patients, family members, and coworkers. Do you consider yourself a strong relationship builder?
22. What type of patient care philosophy would you bring to MediClinic?
23. What part of your work brings you the most stress? How would you handle this stress when working for MediClinic?
24. Tell me about yourself so I can get to know the type of person we'd be hiring at MediClinic.
25. MediClinic supports a healthy work/life balance for all employees. How do you balance life and work?
26. Patient care at MediClinic requires compassion. Do you consider yourself a compassionate person?
27. It is often said that a career in healthcare is a 'thankless job.' How can MediClinic keep you motivated and engaged, even when you feel your work goes unnoticed?
28. This position at MediClinic requires strong organizational skills and attention to detail. How do you ensure your workday is organized and your documentation is accurate?
29. With the ongoing changes in the healthcare industry, how do you keep your knowledge current to improve your work?
30. Do you prefer to work in a team-based position or individually?

MediClinic Interview Questions

1. What type of problem solver would we be hiring at MediClinic if you were offered this role?

2. Think about a difficult boss, professor, or coworker. What made them difficult and how did you successfully interact with this person?

3. When did you show a willingness to learn a new method or new approach to solving a problem?

4. Give me an example of a time you solved a problem in the workplace or a school environment.

5. MediClinic was initially looking for someone with five years of experience in a similar role. Considering you have just two years of experience, would you be willing to accept this position at a lower salary?

6. In order to work for MediClinic, you must be able to pass a drug test and full criminal background check. Do you consent to both of these requirements?

7. Why do you think you will be successful in this role with MediClinic?

8. What type of work environment do you dislike working in?

9. If MediClinic hired you today, what would you accomplish first?

10. Have you ever thought about switching specialties, or are you happy where you are in your career?

11. What type of personality would you bring to the MediClinic team?

12. MediClinic is proud of our diverse workforce. When have you worked among a diverse group of people?

13. I would like to learn more about your healthcare-related training and education.

14. If you could expand your knowledge and expertise in any area of patient care, which area would you choose?

15. Have you ever been involved in ordering medical supplies, maintaining inventory, or other types of administrative duties?

16. At MediClinic, we seek to hire individuals who are passionate about their careers in the healthcare industry. Are you passionate about your career?

17. At MediClinic, we seek to hire individuals with ambitions of advancing their career. Where do you see yourself in 3-5 years within MediClinic?

18. Our employees can experience a wide array of emotions in a workday at MediClinic. Have your emotions ever interfered with your job performance?

19. What is your greatest weakness, and how would you work to improve that if you joined MediClinic?

20. Rate your problem solving skills from 1-10. How do you justify your rating?

21. At MediClinic, we take great pride in the relationships we have built with our patients, family members, and coworkers. Do you consider yourself a strong relationship builder?

22. What type of patient care philosophy would you bring to MediClinic?

23. What part of your work brings you the most stress? How would you handle this stress when working for MediClinic?

24. Tell me about yourself so I can get to know the type of person we'd be hiring at MediClinic.

25. MediClinic supports a healthy work/life balance for all employees. How do you balance life and work?

26. Patient care at MediClinic requires compassion. Do you consider yourself a compassionate person?

27. It is often said that a career in healthcare is a 'thankless job.' How can MediClinic keep you motivated and engaged, even when you feel your work goes unnoticed?

28. This position at MediClinic requires strong organizational skills and attention to detail. How do you ensure your workday is organized and your documentation is accurate?

29. With the ongoing changes in the healthcare industry, how do you keep your knowledge current to improve your work?

30. Do you prefer to work in a team-based position or individually?