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Manappuram Finance Tamilnadu Limited Interview
Questions

27 Questions and Answers by
| Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.

Question 1 of 27

Here at Manappuram Finance Tamilnadu Limited, we are expecting someone with strong leadership skills to take this role. How would you describe your management style?

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Manappuram Finance Tamilnadu Limited Interview Questions

  1. 1.

    Here at Manappuram Finance Tamilnadu Limited, we are expecting someone with strong leadership skills to take this role. How would you describe your management style?

      Prior to your interview, try to take a long, hard look inside your skills and styles as a leader of others and prepare to present the best management style possible to your interviewer that fits the role that you are interviewing for with Manappuram Finance Tamilnadu Limited. Your answer should also involve solid research into the culture of Manappuram Finance Tamilnadu Limited and the details of the role you are interviewing for. Some important things to touch on are your ability to promote a team atmosphere and your ability to delegate responsibilities when necessary.

      Ryan's Answer #1

      "My overall management style is the belief in building a positive team atmosphere. I'm a firm believer that each person and role brings a specific skill set to the ocverall goals and purpose of a team and I promote a team based atmosphere by larifying everyone's role on the team, keeping every person's objectives clear, rewarding great performers on the team and holding people accountable for their actions. If hired for this role at Manappuram Finance Tamilnadu Limited, you can be assured that my promotion of a team based atmosphere would help achieve even higher goals than you have set right now."

      Ryan's Answer #2

      "I think that it is crucial for a leader of others to be flexible in their style rather than relying on just one of the canned management styles. I'd like to highlight my abilities to lead as being a manager that works to grow and develop my staff to help them achieve their career goals and a leader who is able to provide direction and authority when the time for it arises. By knowing my team well and promoting our goals, I have the ability to assign work to the right people and follow through with my team on meeting all objective necessary."

  2. 2.

    What do you feel are the primary features and benefits of the Java programming language?

      As a company that utilizes Java, Manappuram Finance Tamilnadu Limited and your interviewer want to make sure that you have an understanding of the Java programming language and they do so by asking this question. Obviously a language packed with unique features, talk about the features that you can speak the most knowledgeably about and tie your direct experience to.

      Ryan's Answer

      "When I started working with Java three years ago, the first huge benefit was the fact that the Java syntax was based on C++. At that time, I had a great working knowledge of C++ and my transition to Java was absolutely seamless. The other amazing feature that I've come to appreciate with Java is how robust the memory management is in exception handling and automatic garbage collection."

  3. 3.

    What programming languages would you consider yourself fluent in?

      While this question gives your interviewer insight into the diversity of your programming language experience, they most importantly want to know that you are adaptable and able to learn on the fly if needed. Talk about the different languages that you consider yourself fluent in and, if possible, do as much research into Manappuram Finance Tamilnadu Limited as you can prior to your interview and try to speak to the specific languages that they work with.

      Ryan's Answer #1

      "From the start of college, where software engineering grew into a passion for me, I've become very fluent in Java, JavaScript and C++. My current role has me working primarily with C++, but I pride myself on my ability and passion to learn new programming languages and would be able to do so if hired for this role with Manappuram Finance Tamilnadu Limited."

      Ryan's Answer #2

      "During my training to be an engineer and then in my current role since graduating, a majority of my experience falls within Python. My current role delves deeply into artificial intelligence and Python is awesome with this advanced technology. As I understand it from talking to another engineer here at Manappuram Finance Tamilnadu Limited, a requirement would be for me to learn Scala. Though I haven't worked directly with Scala, I believe my experience and willingness to learn would have me up and running in no time if hired for this role."

  4. 4.

    If you joined the team here at Manappuram Finance Tamilnadu Limited, how would you build relationships with those that you would be working closely with?

      For this question, your interviewer will be looking to get the sense that you would be proactive about getting to know your colleagues and fitting into the culture of the organization. Use a personal approach to talk about ways that you have done this in the past and how you would do it if hired for this position. Talk about the importance of relationship building in your line of work and how it helps the overall good of the organization if you take the initiative to do this.

      Ryan's Answer #1

      "From my first day on the job, I would take the time to break the ice with my colleagues by introducing myself and setting up an individual meeting with each person. In the past, I've done these meetings over lunch or in an office where I've had questions prepared for me to get to know the person both personally and professionally. I want to ask my colleagues what they expect from me and what I can expect from them. I've found that these conversations really help to open up doors for working with each other moving forward."

      Ryan's Answer #2

      "Being the new person on the job can be a very high anxiety time for some people, but I love the opportunity to break the ice with my coworkers by making that first contact. I think it's important to get to know each other on a personal level because we spend so much of our lives together in the workplace and I am a caring person that wants to know how last night's soccer game went for the kids. Beyond that first ice breaking conversation, my work relationships are then bonded through my work ethic and helping others on my team to show that I am a true team player."

  5. 5.

    One huge philosophy that we believe in at Manappuram Finance Tamilnadu Limited is professional development. How have you worked to develop yourself professionally throughout your career?

      In an ever-changing field like financial services, Manappuram Finance Tamilnadu Limited knows that professional growth and development is vital to them staying at the forefront of their industry. For this question, your interviewer is looking to ensure that your values surrounding professional development match the values of the company. Use this question as an opportunity for you to highlight the many ways that you grow and develop yourself to be the best that you can be in your career. Highlight any continuing education you have completed, any societies or groups that you belong to and any publications that you read on a regular basis that will prove to your interviewer that you aren't comfortable being stagnant in your career.

      Ryan's Answer #1

      "I am a firm believer in being a life long learner in my work as a Data Analyst. As technology and times have changed over the course of time, I see it as very important to be learning and changing along with the times. Just over the past two years, the Data Fest and Data Summit national conferences and participation in these events on a yearly basis is super important to me to help me grow and develop."

      Ryan's Answer #2

      "In the financial field, I have to stay at the top of my game to compete with other advisors and keep clients happy and flourishing. To do this, I subscribe to and read many of the great publications that are out there. Some of my favorites include the Wall Street Journal, Money magazine and Forbes. I also subscribe to many others. As well, I am a member of NAIFA and I have attended the organization's Congressional Conference on a few occasions."

  6. 6.

    The clients of a financial firm like Manappuram Finance Tamilnadu Limited can display an arrange of emotions when they work with our Client Services team. How would you handle a situation where a client was very angry?

      Whether due to a large amount of money lost on the market or a client feels they were ill-advised by an Advisor, your job as a Client Services Representative will at some point or another deal with a very angry client. For this answer, your interviewer will be looking to hear that you do what is necessary to stay calm and stay focused on finding a resolution. If possible, use a specific example of a time you had to do exactly this and explain how effective communication was critical in making the situation right for the client.

      Ryan's Answer #1

      "As you can see from my resume, I've spent the last three years in customer service relations for a large insurance company. As you can imagine, a large majority of my customer interactions were with upset customers. I've been called names that I can't repeat here in this interview and my key to working through these situations was to remain calm and not take things personally. Like the financial world, the insurance business is a very life altering experience and a loss or damage to an item is very stressful. I tried to put myself in the customers shoes, see things from their perspective and do my best to ease their situation. In this role with Manappuram Finance Tamilnadu Limited, these same skills would be vital for me to find solutions or the right person to talk to if needed."

      Ryan's Answer #2

      "First and foremost, an active listening approach is the first step to lowering the tension from an angry customer. A couple of months ago, we had a very angry customer come onsite to complain about a defective product that cut his hand pretty badly. The customer came onsite to complain even before receiving emergency care, which was apparent that he needed. First, I let him release his anger and it was not a pretty sight. Then I calmly repeated back what he had said and then explained what our policy allowed me to do at that time. Looking back, my sincere approach and calm demeanor helped calm him down and later that day, my manager had a formal complaint sent to the manufacturer and we were assured that they'd be in contact with the customer."

  7. 7.

    We pride ourselves on our interdepartmental teamwork here at Manappuram Finance Tamilnadu Limited. If hired for this role, what kind of team player could we expect you to be?

      In the financial world, teamwork at an organization is the key to success and life at Manappuram Finance Tamilnadu Limited is no different. As you talk about your abilities and experiences in being a great team player, try to highlight certain themes like building trust, gaining respect and being a subject matter expert as part of a larger team. Don't hesitate to show flexibility in your ability to both lead others and be lead by others and use examples of times that you've done both. To seal your answer for this question, talk about your desire to work as part of a team and do your research on this position to find out what types of colleagues you will be working with.

      Ryan's Answer #1

      "My colleagues that I work closely with would tell you that I'm knowledgeable in my area of expertise to contribute to the much larger team and do so without hesitation. As well, I'm able to communicate effectively, take direction and run with when needed and always willing to help out other areas if I have free time. I understand that I would be working very closely with the Advising staff here at Manappuram Finance Tamilnadu Limited and know that they would have high expectations out of my work."

      Ryan's Answer #2

      "I prefer to work in an environment that promotes teamwork and collegiality. If I were fortunate enough to join the team here, I want you to know that I love being in a leadership type role on a team where I can delegate work and help train others to better the organization. As well, I also thrive in a role where I am the minion and taking direction from others. I'd say that my key skills in working as a team are my ability to friendly, honest and trustworthy with my team."

  8. 8.

    Talk about your experience in mortgage loan closing. How would this experience be beneficial to our team here at Manappuram Finance Tamilnadu Limited?

      As a Loan Consultant with Manappuram Finance Tamilnadu Limited, you will be tasked with guiding clients through the complete mortgage process. This will include seeking the best funds available, completing paperwork and seeing the loan through to closing for them. For this question, your interviewer can a good sense of your experience by taking a look at your resume, but they're looking to get more details on your mortgage closing experience by having you talk in detail. Be sure to discuss your specific experience and tie what you can to this specific role with Manappuram Finance Tamilnadu Limited.

      Ryan's Answer #1

      "As you can see from my resume, my current role involves a lot of detail in the loan closing process for the customers that I work with. I assemble and prepare closing documents and coordinate the details of the closing process when all terms of the sale are met. In this role with Manappuram Finance Tamilnadu Limited, I think that my hands on approach that I currently take with my customers would suit your clients well because I take the time to work with them one-on-one and never hesitate to provide top notch customer service to any person that I'm working with."

      Ryan's Answer #2

      "Having been in the mortgage business for over ten years, I have a vast amount of experience in seeking personalized mortgage options for clients and walking them through the entire loan process. I am familiar with the processing of necessary loan closing documents in several state and know all of the fine details that are required to ensure that there are no hiccups in the process for clients. This experience would allow me to hit the ground running in this role here at Manappuram Finance Tamilnadu Limited."

  9. 9.

    How long will it take you to make a meaningful contribution to our team at Manappuram Finance Tamilnadu Limited?

      If you were to be the successful candidate with Manappuram Finance Tamilnadu Limited, when do you expect to make a viable contribution to the organization? Talk to the interviewer about your plan to make a fast impact.

      Ryan's Answer #1

      "I am interested in making an impact on your organization right away and have already crafted a plan to make that happen. I am a very strong business development professional and I plan to take the territory and expand it to include additional rural areas. This should amount to a strong increase in revenue within the first 9 months of my on boarding."

      Ryan's Answer #2

      "My plan, if hired by Manappuram Finance Tamilnadu Limited, is to make an impact as soon as possible. I have researched this position and am very eager so I have created a 90 day impact plan that I would like to share with you."

  10. 10.

    Do you have experience working with different CASE tools? If so, what do you have experience with?

      The world of software engineering has greatly benefited from advancements in computer aided software engineering tools. Because Manappuram Finance Tamilnadu Limited is at the forefront of the industry, your interviewer will be looking to hear which tools you have experience with. Make sure not to concern yourself with providing a correct answer here, but rather focus on your flexibility to learn new aides when needed while explaining what you have experience with.

      Ryan's Answer #1

      "In my current role, I regularly utilize both diagramming and web development tools. The diagram tools assist our software projects by outlining the system data and components in a graphical form for us and this saves us a great amount of time while also being very reliable. The web development tools greatly help me visualize site changes that I am making because I don't have a deep background in web development. If hired for this position, I'd look forward to learning other CASE tools for prototyping, quality assurance and maintenance."

      Ryan's Answer #2

      "During my career and in my experience with CASE tools, most of my experience is in the lower CASE elements that focus on coding and testing the software after initial development. CASE tools have certainly made life as a software engineer more efficient and effective and I'd look forward to learn any new CASE tools if hired for this position here at Manappuram Finance Tamilnadu Limited."

  11. 11.

    Here at Manappuram Finance Tamilnadu Limited, we ask our test engineers to follow specific QA protocols. What role do you feel QA plays in software development and testing?

      As an experience software testing engineer, quality assurance should be ingrained in your brain and your interviewer is looking to get a sense of your personal feelings towards it in your work with this question. In your answer, be sure to highlight QA's importance in reducing errors, maintaining specifications, testing failure parameters and preventing defects from occurring. In the end, make sure that quality is your mantra in the eyes of your interviewer by giving an example or two of how you put QA in the forefront of your work.

      Ryan's Answer #1

      "As a test engineer, I take great pride in my role of ensuring that systems go out to consumers as error free as possible. In my current role, I take the time to learn all of the system specifications that are laid out by our design engineers and customize my testing to follow those specifications."

      Ryan's Answer #2

      "In my work throughout my career, quality assurance in my testing was an every minute of every day job on my part. While creating effective testing processes on new software is extremely important in following QA protocols, the recording of defects, issuing of reports and assisting the designers on fixing issues are equally important parts of the process that I'd love to let shine here at Manappuram Finance Tamilnadu Limited."

  12. 12.

    As a professional in the financial services industry, you must have great integrity. Do you consider yourself an honest and trustworthy person?

      Due to the sensitive nature of your work, honesty is a core requirement in everything that you do. Assure the interviewer that you are an honest and trustworthy person, worthy of employment with Manappuram Finance Tamilnadu Limited.

      Ryan's Answer #1

      "I have often been told that I am one of the most trustworthy people out there. In addition to being raised to always make the right choice, I have no fear when it comes do delivering honesty. You are more than welcome to check in with my references as well. They will speak highly of my character."

      Ryan's Answer #2

      "Integrity is very important in the financial services industry. Yes, I absolutely consider myself to be honest and trustworthy."

  13. 13.

    Think back over your career up to today and tell me about the most difficult day on the job you encountered. What made the day difficult and how did you handle that situation?

      We've all had our share of difficult days on the job and how we handle those days in particular can really make or break where our careers go in that position or with that company. Think of a particular day ahead of your interview that really outlines your ability to handle adversity and proves that you were able to handle it with grace rather than turning your uniform in and heading home for the day. Another important piece of your answer should be discussing what lessons you learned from that particular day moving forward that you still carry with you to this day.

      Ryan's Answer #1

      "It's funny that you ask this question because I can honestly say that my worst day on the job happened just a few short weeks ago. Upon arriving to work in the morning, I quickly learned that our entire network was down and we wouldn't be able to work within our CRM or other programs that day. Many of my coworkers were visibly upset and questioning how we would be able to do our jobs that day. Rather than joining the crowd and freaking out about the situation, I huddled our group together to talk about solutions to the workday after we found out that the network likely wouldn't be fully up and running until late afternoon. While some colleagues carelessly went home for the day, I helped brainstorm how we could keep our phone lines open and my boss was very grateful for my efforts that day. Looking back, what made this the most difficult for me was seeing how others responded so negatively over an issue that we had no control over."

      Ryan's Answer #2

      "Early in my career, I had a day where my entire office came down with the flu and I was left alone with the receptionist for the day. Being trained and working Financial Advisor, my colleagues also handled market analysis, retirement plans and insurance plans. At first, the receptionist and I went about our business. After being flooded with calls and in-person visits into our office, we connected again to talk about a plan moving forward. We discussed what types of calls she could handle and which ones I would handle and she triaged from there. I made contacted with my personal clients I had scheduled that day to reschedule and we worked well from there. If I couldn't answer a question for a client of one my colleagues, I ensured they knew that my colleague would follow up as soon as possible. Looking back, I learned that on days where you have to break routine like we did then that it was important to make a plan as early in the day as possible."

  14. 14.

    What SDLC models are you familiar in working with?

      As a software engineer, you are very familiar with the software development life cycle. For this question, your interviewer is looking to hear what models you have worked on in the past. While there isn't necessarily a right or wrong answer to this question, try to show your flexibility to working with different SDLC models by bringing up your past experiences. Then, show you have knowledge of different models like the waterfall model or agile model. It is also a good idea to use this question as an opportunity for you to learn more about Manappuram Finance Tamilnadu Limited by asking your interviewer which model they work off of.

      Ryan's Answer #1

      "During my training in software engineering and in my early career, the waterfall model was the standard. In this model, each phase of the development process happens in a set order and projects using this model are easily managed. But over time, as the development projects that I have led have become more complicated and intricate, I have implemented the spiral model. This model has allowed the ability of end users to give feedback early on and often during development and helps to build a more customized product to our customers."

      Ryan's Answer #2

      "In my current position with XYZ Company, my department utilizes the agile model in development life cycle. Since our products are so tailored to the needs of our customers, we get a working product very early on in the process and then I work hand in hand with customers to fine tune the software moving forward. It is a very effective model that has built a great reputation for our software among customers. I also have familiarity working with the iterative model and it has similar advantages to the agile model. If I were hired here at Manappuram Finance Tamilnadu Limited, can you expand on what models you use here in your software development life cycle?"

  15. 15.

    Among the common issues that are faced by Data Analysts in their work, which one or two problems do you feel really challenge analysts in the financial industry?

      While the challenges faced by general data analysts makes for a pretty long generalized list, this question is allowing your interviewer the chance to see your critical thinking skills by having you talk about which challenges you feel will be critical in the financial field. While there isn't necessarily a right or wrong answer in this question, make sure that you are able to speak intelligently about your answer and provide ways with how you can meet the challenges in your work with Manappuram Finance Tamilnadu Limited.

      Ryan's Answer #1

      "From my two years of experience as a Data Analyst in the financial industry, of course the common issues of overlapping data and duplicate entries did come up. But I've found the biggest issue to be the collection and implementation of real-time data to be the biggest hurdle. With markets continually changing on a daily basis, I've had to be diligent about updating reports for my advisors that I work closely with because what may be valid and real one day may be out of date the next."

      Ryan's Answer #2

      "Having some very close contacts that are already working in the financial field in data analysis, I understand that manual data tracking can be a pain point due solely to the time needed to complete. Being highly educated in automated processes and utilizing machine learning in other industries, I think the knowledge I could bring to the team here at Manappuram Finance Tamilnadu Limited would really help advance your data analysis practices within my first six months on the job."

  16. 16.

    If hired to this role here at Manappuram Finance Tamilnadu Limited, what do you see as one initial hurdle you will have to overcome in your first weeks on the job?

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  17. 17.

    How do you believe your coworkers would describe you?

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  18. 18.

    At Manappuram Finance Tamilnadu Limited, we pride ourselves on providing the best overall customer experience. Talk about your customer service experience and explain why it will help our clients here.

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  19. 19.

    How do you stay on top of new trends in the financial services industry?

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  20. 20.

    If hired for this role with Manappuram Finance Tamilnadu Limited, how would handle a large a work load of clients working through a mortgage process.

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  21. 21.

    If you were having an interaction with a client here at Manappuram Finance Tamilnadu Limited and you weren't able to answer their question or solve their problem on your own, how would you handle that situation?

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  22. 22.

    What statistical analysis tools do you have experience working with?

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  23. 23.

    In working with financial data here at Manappuram Finance Tamilnadu Limited, what are the steps you would take in the data validation process as part of your work?

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  24. 24.

    Customer service is the name of our game at Manappuram Finance Tamilnadu Limited. If hired for this role, how would you be able to provide the best customer service possible to our clients?

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  25. 25.

    What software programs do you use in your current work and how adaptable would you say that you are in learning and using new programs?

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  26. 26.

    Our clients here at Manappuram Finance Tamilnadu Limited expect top-tier service and products and we will expect you to do just that in this role. Have you ever went the extra mile for a client when it wasn't expected? Why did you do so?

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  27. 27.

    The day-to-day life at Manappuram Finance Tamilnadu Limited can be hectic and stressful at times. If hired for this role, how would you keep yourself motivated when working with stressed colleagues and pushy clients?

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