30 Mace Group Interview Questions & Answers
Below is a list of our Mace Group Inc. interview questions. Click on any interview question to view our answer advice and answer examples. You may view 5 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
Behavioral
1. What makes you a great problem solver?
What You Need to Know
Employers want to know that you have a methodical approach to problem solving. Consider the skills and qualities that help you successfully face issues when they arise. Highlight your strengths, your flexibility, and that you are easy to work with. Describe your system approach, as well as how you adapt your work style based on the situation. Highlight what aspects of your work style your coworkers borrowed and adapted. Share your strengths as a problem solver, and your ability to come up with innovative solutions.
Written by Kevin Downey on June 15th, 2022
1st Answer Example
"I am a great problem solver because I do not allow stress to cloud my judgment and mute my creative side. I am a keen observer with a great memory which allows me to recall unique solutions or ideas."
2nd Answer Example
"I am a great problem solver because I am very analytically minded. I will walk through each step to a problem so that I can properly calculate any available options."
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Jaymie's Feedback
Behavioral
2. Workplace culture is important to us at Mace Group. What type of work environment do you dislike working in?
What You Need to Know
By asking what you dislike could serve to reveal whether you have a negative or positive outlook. A person carries their outlook with them wherever they go. If you have a long list of things you disliked about your last job, they'll likely assume you'll have similar complaints about your next employer as well. They've already informed you they place great value on their workplace culture. Focus your answer on what you'd stand to contribute to their culture.
Written by Kevin Downey on June 15th, 2022
1st Answer Example
"I can be productive in most work environments, so long as the mentality is positive and teamwork is encouraged. I cannot work in an environment that feels negative or toxic."
2nd Answer Example
Rather than focusing on the negative, try spinning your answer into a positive focus: "I do best in a supportive environment where there is room to grow, the ability to ask questions, and healthy co-worker relationships."
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Jaymie's Feedback
Behavioral
3. Tell me something about yourself that I wouldn't know from reading your resume.
What You Need to Know
Each candidate had a resume and cover letter that impressed them enough to schedule an interview with them. In order to ascertain which candidate has the most to contribute to their culture, they'll want to dig deeper. This includes gaining a better understanding of your soft skills, your personality and behavior, your level of ambition and how familiar you are with their company. This question offers you a strategic opportunity to align what makes you the professional you are in a way that aligns well with what they're looking for. Your answer should be unique setting you up as a memorable candidate for Mace Group Inc.!
Written by Kevin Downey on June 15th, 2022
1st Answer Example
"I am an avid marathon runner and have traveled to 10 countries in the last eight years to compete in a variety of races. I am a competitive individual and enjoy keeping fit."
2nd Answer Example
"I recently completed a computer programming course that I have not had a chance to add to my resume yet. I enjoy continued education and will take multiple courses throughout the year."
Behavioral
4. Mace Group is looking for reliable people. How many days were you absent from work last year?
What You Need to Know
This question gauges your time management skills by directly asking you about any red flags which would warn against hiring you. Be filtered when answering this question. Avoid disclosing multiple attendance issues with elaborate excuses. This will only display an inability to take responsibility for your own actions and that you will be an unreliable employee. Consistency equates to predictability. Rather, offer what time management techniques you employ to ensure your time is well managed, whether you are on or off the clock. Effectively managing your time exhibits big-picture-thinking. It also reduces stress and helps maintain a stong work/life balance.
Written by Kevin Downey on June 15th, 2022
1st Answer Example
"I had zero unexcused absences last year. In total, I took 12 vacation days out of my 15 allotted days. I was sick just 2, and a note from my Doctor accompanied those. Once I was late due to a terrible snow storm, and I always try to be 10 minutes early for my shift."
2nd Answer Example
"I am very committed to my employer and am only absent in events of sickness or the odd family emergency. I do my best always to be available and present when expected."
Behavioral
5. If we hire you at Mace Group, how can we motivate you on the job?
What You Need to Know
They are looking for insights into your personality, what motivates or inspires you to put your all in, and at what level you are an over-achiever. This will help them gauge how independent and self motivated you are, or if you need constant performance monitoring and encouragement. Explain how you keep yourself motivated throughout your workday, and how you go about avoiding burnout.
Written by Kevin Downey on June 15th, 2022
1st Answer Example
"I am best motivated through words of praise and recognition for a job well done. I do like to know that my efforts are being noticed. In my current position, we have a leaderboard, and I do like that concept because it creates a healthy bit of personal competition for me as well."
2nd Answer Example
"I am very much self-driven and self-motivated. As long as I am being treated with respect and feel appreciated, Mace Group will get the best work from me."
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
2- learn new skill
3- find a creative solution"
Jaymie's Feedback
Behavioral
6. Why do you want to work for Mace Group?
What You Need to Know
This question tests your background knowledge of Mace Group, what they do, and what they have to offer.
Prepare for this question by reviewing their company website, exploring their company vision and values so that you can align your values. Sometimes you can even find articles or press releases to give you a brief on their latest accomplishments, innovations or company culture. You can read reviews of customers and find out about their reputation. Pinpoint the highlights. Sharing your knowledge on the latest company related news is a great indicator that you have a vested interest in them.
Written by Kevin Downey on June 15th, 2022
1st Answer Example
"I am impressed by your mission, and I love how much of an impact you make on the local community. Winning the community Humanitarian Award in 2016 was a remarkable achievement that stands out to me."
2nd Answer Example
"I want to work for Mace Group because you offer the growth, development, and leadership opportunities I have been looking for. I see a long-term fit here which is important to me."
Behavioral
7. We seek to hire ambitious and dedicated people at Mace Group. Describe your definition of hard work?
What You Need to Know
Hard work and success can be interpreted differently by everyone. Putting in hard work can equate to putting in long and taxing hours. Working smart exemplifies your ability to prioritize, organize, and effectively manage your time by strategizing how to complete a project or any given task. How has your dedication and ambition equated to success?
Written by Kevin Downey on June 15th, 2022
1st Answer Example
"For me, hard work means that I did what I could that day to exceed expectations. I come to work early and stay late if needed and I go over and above the requirements without hesitation."
2nd Answer Example
"I fully believe in the work smarter, not harder, motto. This means that I am efficient throughout the day, not allowing for distractions. Hard work means not only meeting the expectations of your employer but also exceeding them whenever possible."
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Jaymie's Feedback
Behavioral
8. At Mace Group we are always looking for new ways of improving services. Do you have any suggestions for us?
What You Need to Know
When onboarding with a new employer, it is important to learn their processes and systems and familiarize yourself not only with how they do things the way they do, but also why they've gone about taking the approach they have. Although it is natural to want to prove yourself when hired, presuming you have a handle on everything, and that you have thought of what no one there has before, can impede your ability to build relationships with your new teams. This question tests your familiarity with their company, their competitors, and their recent innovations. It also helps your interviewer gauge your approach when entering a new company.
Written by Kevin Downey on June 15th, 2022
1st Answer Example
"I think that you are doing an impressive job at Mace Group Inc. and I look forward to coming to work with you. If I could make any suggestion, I would recommend more updates on the company blog. People are interested in what Mace Group Inc. has to say!"
2nd Answer Example
"I appreciate all of the hard work that Mace Group puts into the services and other creative solutions. My primary suggestion would be to include more digital downloads and worksheets related to your products on your company website. Customers greatly value free resources."
Behavioral
9. Have you ever taken the fall for a situation where it was really not your fault, in order to protect a coworker?
1st Answer Example
"I do not believe in 'taking the fall' for people based on protecting them. Transparency is always a good idea, and if something went wrong, then it needs to be addressed to prevent it from happening again. When it comes to clients, I will apologize on behalf of the company for errors. In that case, I will do what it takes to protect the company's reputation."
2nd Answer Example
"I have taken the heat for a situation that was not my fault. Honestly, it wasn't anyone's fault, and I understand that sometimes the blame needs to land somewhere when corporate is looking for answers."
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Jaymie's Feedback
Career Goals
10. We have multiple avenues for career growth. Where would you like to see your career with Mace Group take you?
What You Need to Know
Every employer aspires to invest their resources in those interested in mutual growth towards like-minded opportunities. Interviewing, hiring, and onboarding is an expensive and time-consuming process striving towards that aim. So a recruiter has a vested interest to ensure you're aspiring to grow your career with them. While they pass on candidates they feel are on the hunt to land a job anywhere, having no genuine interest in mutual growth. One way of gauging your interest is by determining the measure of your career goals and how they align with what they have to offer. How you answer this question could inform them of the level of your ambition and where you aim to take your career.
Written by Kevin Downey on June 15th, 2022
1st Answer Example
"I was browsing your online job board to see what types of growth opportunities were available with Mace Group Inc.. One role that stood out to me was the IT Department Manager position. It seemed that this could be a very natural step in my career once I have grown with you for a couple of years. I'd like to learn more about what I can do to prepare myself for a role like that."
2nd Answer Example
"In my current position, I have had my sights set on the senior leadership position in my department. If I were to join Mace Group, my goal would be the same. I plan to take a few leadership workshops in the coming months to help get me there."
Communication
11. Do you have any questions for me about this role, or working for Mace Group?
What You Need to Know
It's your turn to allow them to advertise their merits, propose their pitch, and convince you that this is a great opportunity. You are interviewing the company as much as they are interviewing you. When the interviewer asks if you have questions, you should always have at least one. Though, the more thoughtful questions you ask, the more enhanced your communications skills will seem, clueing them into whether you are the type of person to ask questions when onboarding, demonstrating you'll be self-guided and successful at your job. However, do not ask questions about compensation, days off, sick days, benefits, or the like, which will only communicate that you are only interested in the money.
Written by Kevin Downey on June 15th, 2022
1st Answer Example
"I feel that you have given me a strong understanding of the requirements for this role and I thank you for that. Are there any hesitations when it comes to my suitability for this position?"
2nd Answer Example
Other questions you could ask include:
- Can I clarify anything for you about my background?
- Is there any reason why you would not hire me for this role?
- When are you hoping to have this position filled?
- What is your favorite part of working with Mace Group?
Communication
12. Do you think it is possible to be a good team member, yet disagree with the leader?
What You Need to Know
This question tests your leadership skills, your communication skills, and whether you keep your eye on the big picture to support the team. There is nothing wrong with disagreeing with a leader when it is in the interest of the team, done so in a respectful manner while respecting the chain of command. This requires some skill level with non-defensive communication and diplomacy. Show that even if you disagreed with the final decision, you respected it.
Written by Kevin Downey on June 15th, 2022
1st Answer Example
"I think that it is possible to be a great team member, even when disagreeing with the leader. It's all in how you maintain respect for each other despite the difference in opinion."
2nd Answer Example
"I do try my best to be a great team member, regardless of whether or not I agree with the leader. With that said, it's important to me that I see eye to eye with my leader."
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Jaymie's Feedback
Communication
13. Clear and simple communication is a must-have in our industry. Tell me about your communication skills.
What You Need to Know
Communication is integral to the smooth operations of any business. When you are working with more complex products and services, it is imperative that you take every measure to ensure the message you are communicating is the message received. Communication is more than getting everyone on the same page. It's being able to communicate nondefensively and adapt to a variety of communication styles and varying personalities. When answering this question, how you answer is as important as the content of your response. Avoid speech crutches (um, like, you know, etc.) and try to speak as clearly and concisely as possible. Take care with your choice of words and what they might communicate.
Written by Kevin Downey on June 15th, 2022
1st Answer Example
"I understand that Mace Group Inc. has built a culture of openness where your teams can bounce ideas off of each other. My communication style fits well with this. I put a lot of effort into keeping my communication style simple, engaging, and to the point. I enjoy collaborating with my team and participating in positive brainstorming sessions."
2nd Answer Example
Here are some communication-related keywords that you can use when discussing your communication skills:
- Adaptable
- Balanced
- Clear
- Decisive
- Energetic
- Fresh
- Helpful
- Logical
- Mature
- Open
- Powerful
- Relaxed
- Sincere
- Tasteful
- Upbeat
Communication
14. We value honesty at Mace Group. Do you think honesty is always the best policy?
What You Need to Know
This is a tricky question, as no one is 100% honest, even when they try. But this question isn't about subjectivity, or the logistics of honesty, or if honesty is always the best policy. This question is more geared towards evaluating your self-perception and your integrity. The semantics of your answer aims to reveal your hidden intentions, so choose your words carefully. Express that you try to be as honest with yourself as often as possible, especially when confronted with emotionally confusing situations. Offer that you see great value in transparency, while consistently respecting the chain of command.
Written by Kevin Downey on June 15th, 2022
1st Answer Example
"Sometimes full disclosure can damage someone's self-esteem. In reality, honesty isn't always best expressed in full. I believe it can be self-indulgent based on the person's intention. In those instances, honesty isn't always the best policy."
2nd Answer Example
"I do think that it's best to be completely honest in as many situations as possible. I understand there are some times when telling the full truth will not help either party but, for the most part, I do agree that honesty is the best policy."
Communication
15. We value our customers at Mace Group. How do you respond to customer or client complaints?
What You Need to Know
This question is layered. Its aim is to evaluate your communication skills. When interviewing for a customer or client facing role, you'll want to show off how adept you are at diplomacy, mediation and negotiation. Being able to non-defensively communicate with a wide range of personalities, while delivering a WOW customer experience, is the goal. Keeping this in focus, providing an example of a time you successfully helped resolve a customer's issue.
Written by Kevin Downey on June 15th, 2022
1st Answer Example
"A customer called me very frustrated about a problem with one of our software products. I listened and told them I would be happy to help. I asked more questions to understand the problem and then suggested once I had a better idea of what might solve it. The customer was very relieved and grateful that I took the time to listen and make sense of the issue."
2nd Answer Example
"I recently completed a course on customer service and dispute resolution, so I am confident in my ability to handle client related issues. Active listening and genuine empathy is always the backbone of my approach with customers."
Communication
16. Would you say you are a better verbal or written communicator?
What You Need to Know
This question aims to assess another aspect of your communication skills. Your writing skills can tell a lot about you. Not just your handwriting, which should be legible, but how effectively you communicate in written form. Effective writing skills are integral to inter-department communication, from emails to record keeping. Your skill level can reveal your level of education and how actively you read. When answering this question, place emphasis on how you value effective communication, be it written or verbal. If you have experience as a writer, bring work samples with you.
Written by Kevin Downey on June 15th, 2022
1st Answer Example
"I prefer verbal communication because I feel that with written communication, a lot can be misread due to lack of tone, fluctuation, expression and body language. I will always choose a face to face conversation whenever possible."
2nd Answer Example
"Being a millennial, I have grown up always preferring written communication via email, or text message. With that said, I am a strong verbal communicator as well."
Customer Service
17. As you know, we have a very high customer service standard at Mace Group. If you could sum up your customer service style in 3 words, which would you choose?
What You Need to Know
When using keywords to describe your customer service style, try to avoid overused terms such as 'great' or 'friendly'. There are many keywords that could equate to great customer service, such as: patience, respect, empathy, listening, communication, transparency, determination, experience, service, excellence, engaging, among many others. If there are keywords you noticed are frequently used by Mace Group Inc. on their website, in their job postings, or in their job descriptions, you can draw on those as well.
Written by Kevin Downey on June 15th, 2022
1st Answer Example
"I have heard great things about the customer service provided by Mace Group Inc. and I look forward to joining your esteemed team. If I could sum up my customer service style in 3 words, I would choose attentive, personalized, and energetic."
2nd Answer Example
Here are some traits that many hiring managers look for when determining your ability to provide great service to their clients:
- Ability to Handle The Unexpected
- Attentive
- Calming
- Communicative
- Confident
- Intuitive
- Knowledgeable
- Patient
- Persuasive
- Positive / Positive Language and Outlook
- Timely
Education
18. We prefer that employees at Mace Group have a post-secondary education. Walk me through your education and how you feel it has prepared you for this role.
What You Need to Know
You likely have your post-secondary education listed on your resume; however, the interviewer would like further elaboration on your accomplishments, or collegiate experience, in general. Perhaps you graduated top of your class. You can also discuss a course that you found intriguing. List off any special accolades or recognition during your time in post-secondary studies. Consider any extra-curricular activities that taught you some valuable lessons as well.
Written by Kevin Downey on June 15th, 2022
1st Answer Example
"I have a Degree in Computer Engineering from DeVry University. I felt very prepared after earning my degree because the classes were incredibly hands on. I was able to learn a great deal about business management as well. These are all skills I feel would help me greatly in this position with Mace Group Inc.. Even though I worked part-time through my studies at DeVry, I was still able to earn excellent marks and graduate top of my class. I would bring the same level of engagement and enthusiasm to this role."
2nd Answer Example
"I understand that Mace Group prefers hiring those with formal post-secondary education. Although I have not completed my degree, my seven years of related experience has given me a great deal of knowledge. I am prepared for this role because my current employer has allowed me to take many courses and workshops related to our industry. This year I have taken additional training in A, B, and C."
EQ
19. Working at Mace Group can become stressful from time to time. How do you handle stress on the job?
What You Need to Know
They are curious is you can handle stress on the job and how you cope. What methods and tools do you employ to manage your stress when you experience it? The key to this question is whether you experience stress on occasion, cope with it and grow, or if you let your stress dictate your conduct and behavior in an efficacious way.
Written by Kevin Downey on June 15th, 2022
1st Answer Example
"I handle stress very well, and when you call my references, they will attest to this fact. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted."
2nd Answer Example
"Staying on deadline is very helpful for me, under stressful situations. I will delegate when necessary to alleviate some stress."
EQ
20. When you suffer a setback, how does that emotionally affect you and your work?
What You Need to Know
This question seeks to ascertain your degree of emotional intelligence, or EQ. Everyone handles the stress and disappointment of setbacks differently. So, this question is trying to reveal your world-view or attitude towards such circumstances. Being stressed, frustrated, or disappointed is human. Yet, do you wallow in pity or feel victimized, seeking a scapegoat? Or do you take your failures in stride, perceiving such setbacks as a learning opportunity, identifying valuable lessons, thereby pivoting that failure into success?
Written by Kevin Downey on June 15th, 2022
1st Answer Example
"Experiencing a setback is always disappointing, and can be a bit disheartening, but I understand that it happens from time to time. If I experience a major setback, I will take a few moments to debrief with my manager and discuss what I could have done differently. Then, I move on!"
2nd Answer Example
"I feel that most setbacks are directly related to missing a particular detail along the way. When I suffer a setback, my initial instinct is to go back through my project and find the weak link. This way, I can learn from the situation."
Experience
21. At Mace Group, we seek to hire problem solvers. When were you able to resolve a workplace related problem?
What You Need to Know
Problem-solving and dispute resolution are critical skills to possess. Display to the interviewer that you are capable of problem-solving within the workplace and that you will do so with Mace Group Inc..
1st Answer Example
"In my most recent position we had a consistent problem with employees showing up late for their shifts or calling in sick at the very last moment. Rather than the typical documenting and reprimanding style that management usually takes, I decided to track the results of an accountability reward system. For 180 days, my employees were rewarded for coming to work 10 minutes early. Also, for every month with zero sick days, a bonus was added. In the end, we awarded those with perfect attendance a $600 bonus. The bonus' cost us less money, in the end than the cost of lowered productivity due to absent employees. The program was a success, and upper management chose to keep it implemented for another six months. We will re-assess in December, but it seems to be working very well."
2nd Answer Example
"I often solve small problems in the workplace related to merchandising. I am often researching new merchandising techniques to push out some of the older merchandise, to make room for the new."
Experience
22. Our industry is competitive. What makes Mace Group stand out from our competitors?
What You Need to Know
It is vital that you thoroughly research Mace Group Inc. and their competitors. Be prepared to talk about their competitive landscape and why Mace Group Inc. comes out on top. Check out what they say on their blog, or any interviews or media where they may have detailed how they believe they stand apart. You can keep your answer brief, but be as specific as you can. Show off the research you've done!
Written by Kevin Downey on June 15th, 2022
1st Answer Example
"I fully understand that this is a competitive industry. You get one chance to impress your customers, so first impressions are everything. When I looked online at the industry reviews, Mace Group Inc. seemed to have many more positive reviews than any competitor. You say on your website that your customer service values are the most important focus and that truly does stand out."
2nd Answer Example
"After researching Mace Group I think that the verbiage you use on your website and your social media content has the most positive and customer-centered message. That was a real stand out to me."
Experience
23. Tell me about a project you worked on where a conventional approach was not suitable.
What You Need to Know
How have you implemented creativity, outside-of-the-box thinking, innovation, or resourcefulness in the workplace when a conventional approach was not suitable? Your answer will help them measure your preferred working style and how it meets their required criteria.
Written by Kevin Downey on June 15th, 2022
1st Answer Example
"In 2009 our economy suffered, and a lot of businesses were struggling to keep their doors open. At that time, a conventional approach was to take out additional ads on the radio or TV. Social media was starting to become a major advertising outlet - and it was free. I launched a social media campaign that was very successful. We were able to generate new and repeat business while coming in under our advertising budget."
2nd Answer Example
"I rarely take a conventional approach when it comes to my work. Conventional is often predictable and predictable does not equal great sales numbers."
Experience
24. What do you think our biggest business challenge is at Mace Group, and how will you help?
What You Need to Know
The interviewer would like to see that you have more to offer than the bare minimum. This is your opportunity to show off your industry knowledge. What is this particular company's biggest challenge, and how do you think you can assist? This question requires research on Mace Group Inc., their business goals, and the competitive landscape.
Written by Kevin Downey on June 15th, 2022
1st Answer Example
"After speaking with you further about Mace Group Inc., and this role, I believe that the biggest challenge this company has faced is in hiring the right talent. I have a strong background in recruitment as well as management and do feel that I can assist with this hurdle. Having the right team players is imperative to a company's success and, if we can tackle that, I see great things happening."
2nd Answer Example
"When I applied to Mace Group I knew exactly which gaps I would be able to help fill. I want to assist with refreshing your sales strategy. I would also like to help train your new hires to make a stronger impact on your clients."
Experience
25. What is your current salary?
What You Need to Know
A potential employer will often base their offer on your current salary. You should be transparent about your most recent earnings and be prepared to back up any salary requests. However, you don't want to leave anything on the table either. If they're seeking to compete with your previous employer, don't forget to list off any bonuses or incentives, your average commute and any perks they offer in that regard, and what kind of health, retirement or other benefits they provided as well. If your previous employer offered you more money to stay, be sure to mention that as well.
Written by Kevin Downey on June 15th, 2022
1st Answer Example
"I am currently earning a base salary of $78,000 plus a car allowance of $900/month and health benefits. I am looking for a competitive salary in my next position."
2nd Answer Example
"Although my current salary is $45K/year, I am seeking $52K in my next position. Because I work for a very small organization, they are not able to offer me a competitive compensation compared to the industry marketplace."
Experience
26. At Mace Group, we like to develop Subject Matter Experts (SMEs) in multiple fields. If you could sum up your knowledge to one area of expertise, what would it be?
What You Need to Know
Everyone has their strengths and areas of expertise. The interviewer wants to know what your is. Talking about your strong suits is not bragging, but it can still be tough to pump your tires. Think about times in the recent past where your manager or co-workers have come to you for answers. When have you mentored someone else on your team in your field of expertise? Perhaps you just completed additional education or certification in a specific area. Discuss an area where you think you bring above average industry knowledge.
Written by Kevin Downey on June 15th, 2022
1st Answer Example
"I have spent a few years sharpening my knowledge and expertise in X. In my current position, my coworkers will often come to me with questions relating to this subject. I am always happy to help, and if I do not know the answer, I will research until I have found one."
2nd Answer Example
"If I could sum up my knowledge in one area of expertise, I would say that I am a subject matter expert in heavy duty electronics and equipment. I am very passionate about the subject. With that said, I do enjoy continued education in a range of subjects."
Experience
27. At Mace Group, we seek to hire those with a strong understanding of the computer, IT, and electronics industry. Walk me through your background and highlight your most relevant experience.
What You Need to Know
The interviewer can see that you have previous positions which qualify you for this job with Mace Group Inc.; however, they want for you to go into further detail on the roles which you feel are the most relevant to the position at hand. They also want you to lay out how you apply your transferable soft skills to your field, whether through mentoring others or communicating to the public. They're also curious if you have any specialties when it comes to such operations. Be sure you know your stuff! Use the keywords provided in the job posting/job description to keep the attention of the interviewer.
Written by Kevin Downey on June 15th, 2022
1st Answer Example
"From my understanding of this position, you are looking for a professional who is skilled in X, Y, and Z. I bring about seven years of experience in each of those skills - primarily from my jobs with Company A and Company B. In total; I have over ten years of industry experience which means a full understanding of your organizations' primary focus."
2nd Answer Example
"I feel that my current position is the most relevant to this particular role with Mace Group because we use the same software, and the business model is very similar. My current position aside, I have approximately ten years of related experience in skills A, B, and C - which you mentioned as required skills for this position."
Leadership
28. We have a strong team culture at Mace Group. How do you like to encourage ideas from others?
What You Need to Know
Encouragement to others is a great skill to possess. Talk to the interviewer about your ability to encourage creative ideas in your team members.
1st Answer Example
"I like to encourage other people to be creative in their thinking and present ideas to the company, no matter how off the wall they may seem. Some of our most successful employees are ones who are confident in their ability to bring forward their unique ideas. I encourage participation through an open door policy and strong praise for those who show initiative."
2nd Answer Example
"I like to encourage ideas in others by holding brainstorm or storyboarding sessions with my team at least once per month. When employees feel involved and heard, morale is always higher."
Leadership
29. Do you demonstrate leadership qualities even when you are not in a leadership role?
What You Need to Know
This question challenges you to think about how you act as a leader in your daily life. Even if you're not leading a team, you can still demonstrate the qualities of a leader!
Give an example of how you coached a coworker who was having difficulty preparing for a big presentation. Maybe you gave them confidence in their strengths by encouraging them, or maybe you offered some helpful hints. You can be a motivator and a positive communicator in any situation at work!
Written by Kevin Downey on June 15th, 2022
1st Answer Example
"I naturally take on a leader and mentorship type of role with my co-workers. In one instance, I had a new coworker who was having some troubles fitting in. I took her out for lunch and talked to her a bit about the workplace culture and semantics surrounding the various departments. I wanted her to stay and enjoy her employment with us, so I took the responsibility of ensuring she was settling in well. I believe there are always opportunities for leadership - you just have to keep your eyes open!"
2nd Answer Example
"Yes, I do demonstrate leadership qualities every chance that I get! I believe that everyone can be a great leader if given the right environment and opportunity."
Trust
30. If hired at Mace Group, you may become privy to trade secrets and confidential information. Are you willing to sign a non-disclosure agreement?
What You Need to Know
The interviewer would like to know that you are willing to comply with their non-disclosure requirements before you start working for Mace Group Inc..
Your willingness to sign a non-disclosure agreement will tell the interviewer that you are not looking for a short-term employment situation where you can be frivolous with the knowledge that you gain. If you are not comfortable agreeing to sign a non-disclosure immediately, simply state your openness to reviewing the agreement.
1st Answer Example
"Yes, I am willing to take a look at your non-disclosure agreement. Most agreements are very reasonable and since I plan to work for Mace Group Inc. long-term - this is not a concern for me."
2nd Answer Example
"I agree that non-disclosures are important in most industries and I am willing to sign one should I be hired at Mace Group"