When I first took the position of department manager, I found that my team felt neglected by previous management and had a negative outlook for the goal of the department. I found that setting the example of how to be is one way to turn that around... Also, I talked to the employees to see what was making them feel that way, and it was lack of recognition. I found that by recognizing even small accomplishments, they would do more to get more recognition. The key to being a good leader is knowing your people, and finding what motivates them. You have to show them their role is on the team, and how their achievements contribute to that goal.