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Explain to me how you would perform a tile remodeling job, from start to end, as if I were a customer.

Answer examples and advice for how to answer this interview question for a Lowes interview

How to Answer

It's time to role play! The steps to tiling a floor are:

- Clean the floor, so there is no debris underneath the tiles
- Find the center of the floor by using chalk lines (find the midpoint of each wall and connect the lines for the crosspoint)
- Lay out the tiles using spacers to ensure it will look the way you want it to as well as to determine where to start tiling. It is best to start tiling from the center of the room where the chalk lines meet.
- Mix the mortar according to the directions on the bag
- Spread the mortar on a small square section of the floor in an even layer, and begin laying the tiles placing two spacers between each tile to ensure they maintain consistent spacing
- At each wall, use a tile cutter to cut tiles for the correct fit
- After everything is tiled, you need to stay off the tile to allow it to set
- Once the tiles are set, spread the grout between the tiles ensuring all gaps are filled
- As you go, use a damp sponge to remove any excess grout from the tiles
- Let the tiles dry for 24 hours afterward

Explain to me how you would perform a tile remodeling job, from start to end, as if I were a customer.

View user-submitted Answers

Explain to me how you would perform a tile remodeling job, from start to end, as if I were a customer.
Measure area to be tiled, determine tile and accents to be used for project, secure all tools need to perform job. Prepare your surface to be tiled, read instructions for mortor or mastic being used, apply adhesive with correct trowel, apply tile, check level as you go, secure bond with gently tapping tile, use spacers to establish the correct space between tiles, wipe off exxcessive adhesive from tile. Allow set tiles to sit for 24 hrs. Remove spacers, clean spaces where grout is to be applied, apply grout per instructions on container, allow to sit wor 48hrs apply sealant per instructions.
Decide what tile fist and find out if they will work in the room you want to tile then measure the room and figure out how many you will need and then get your lst of things you need to complete the job.
I cannot explain how to perform a tile remodeling job, but I can get someone in floring to take you throught the tasks step by step.
I have no experience with this and would refer them to the flooring specialist.
Measure the floor, pick out the materials and any special tiles, get the proper adhesive or mastic, make sure I have all the proper tools for the job, layout the tiles and spacers, cut tiles and trim to fit. Mark all locations for square on the floor.... Then apply adhesive and reset tiles and spacers. Wait the recommended time, then grout the spaces, remove the excess, then use grout sealer.
First you make sure the subfloor is in good condition. Lay down an underlayment or hardibacker. Spread mortar with trow on hardibacker and begin to place your tile. Use spacers to get the size of grout lines you want. Remove excess mortar with damp sponge. Allow it to set for 24 hours before grouting. After grouting use damp sponge to clean excess grout. Allow the grout to set for another 24 hours before sealing it.
What room are we doing what type of tile are you thinking about using. Then measure room for sure foot for quinty of tile strip floor and walls if doing both to sheet rock and subfloor put down hard I backer thin set set tile wait 24 hours for thin set to set and then grout tile cleanup all left over material to ask any guestions or concerns you may have before leaving the home.
Measure the area, take up old flooring, put down backer board, chalk it off, put down floor cement, put down tile and spacers let it drive then grout it and then wet sponge off the excess.
First I would ask question to see what type of project we working with. Ask probing questions. Give customers prices and let them look at different choices they have to choose from. Give them a time frame of when it will arrive. And set them up for a instalation if they are happy eith the turnout.
Measure the area to be tiled. This determines square footage as well as limitations on the tile design layout. If you have an very narrow space a complex mosaic tile with a border will not work. Select a design concept. Mosaic, running, bond, subway, chevron. I woul show specific examples if the customer was unsure. I would recommend considering the size of the tiles and grout lines. Will this be a heavily traffic areas or simply decorative. What purpose will the tile area serve? Select color and type and how it will coordinate with other surfaces in the room. Select grout color and type. Will it be sanded, for a low traffic area or I sanded for a high traffic area. Select your matic and tools Lay out the center point of the tile area on the surface pencil or chalk. Snap two intersecting lungs over the center point. This is your starting point. Work in one direction being sure to apply matic according to the manufacturers instructions. Continue to lay out the tile from the bottom to the. Top working.
Clean the surface that you want to tile, measure the area you want to tile to make sure we have enough . Spread the clue evenly not to thick, set tile with spacer let dry and grout over the tile then wipe excess .
Thats a good question. I am not sure I have the knowledge to answer it at this point.
Take measurements. Make sure we have exactly the tile the customer wants. Set up the install Check back with the customer and make sure they are happy with the new floor.
Prep floor, layout grid take your time and do it right the first time.
I would meet with client to determine the projects foundation, whether the surface needed a top treatment such as wonder-board or backer board to guarantee a proper surface for level and adhesion. Install the proper under layment if necessary then proceed with the pattern that was selected, using the proper adhesive and any additional polymers required for proper adhesion. When complete with the tile installation, give twenty four hours for curing. Following the cure, check for any imperfections, remedy those, then proceed to grouting the surface, then dressing the joints as per manufactures instructions. Allow to dry before sealing the surface, seal as required for easy maintenance. Allow dry time before use.
I would prep the floor or wall by making sure it was free of dirt and debris, then measure and square the area using a chalk line to mark the area, then mix the thin set and place it with a trowel on the floor then start putting the tiles in place using spacers and making sure all your cuts are against a wall area. Let thin set dry overnight and grout the tile the next day.
I personally am not qualified to do that but I would refer customer whom I know and trust to do a good job.
First you would want to measure the area that you will be retiling and bring us the measurements and we can help you figure out how much you will need let me know what colors you have in mind for the walls and I can help you match colors to them so with that decided you will need to strip all the old tiles off the walls and sand down any rough or left over grout that may be remaining. By doing this(sanding) it will make it easier for you to get the new tiles to sit evenly and level. You have many options in the color of grout you can use and a few different options in the type of grout you can use. Once we pick that out we will get you some buckets and the other necessary tools needed to mix it and apply it to the walls for us.
When, where, who, what and when. Estimate from installer then sell products and schedule the installation. LAR, CC etc..
First I would ask where are you at in this project then I would tell thecustomer how I do the job from cleaning the floor to laying cement board to finding the center for sarting point to the adhesive and grout and sealer.
See what customer was tiling. Discuss style, location and area to be covered. Suggest certain type tiles that agrees with customer. See if he was to do it himself or preferred Lowes to install. Discuss pros and cons of each.
I would need to review how this job starts from our training material and enlist the help of a person with that knowledge.
I would first look at what I have and determine why I do not like it or why I do. I would then look online and in store for inspiration and then look into what options there are and find my price range.
Assuming it is a floor. Measure the floor. Check that it is level. Order new sub-floor if needed. Purchase adhesive, trowel, grout. You will need either a hand cutter or a wet saw, depending what type of tile purchased. After tile is applied, grout it, wash it down to clean off grout, and seal it. Wait overnight before walking on it.
I would have to involve the associate from that particular department. I have never remodeled tile. I know that you need to put some kind of plaster or adhesive on the wall for the tile to stick and you use the little spacers to keep everything in the proper place.
Lets me help you by getting an associate with better training.
I would remove all tile remove mortar then use mastic mortar and put tile down with spacers then grout it.
First choose the type and style of tile for the correct type of job. Next you must lay backer board, next you glue the tile down using the grout markers to make sure that it is all properly spaced, then you come back and install the grout.
Prepare a clean surface, put the mastic on, set the tiles and spacers, let the tile set, put the grout on then let that set, then polish the residue off the tile.
Get measurements, pick out tile. Give estimate on how long it will take to get job done. Start and complete job.
If the customer did not have relevant sizes I would set up the detail. Let them know once the detail came back we would call them in to go over final selections. After final selections, we would finish the estimate and present it to the customer. If satisfactory, the customer would purchase the installation and all materials would be ordered. I would tell the customer that once the materials were all received we would notify the customer and the installer who would then call and schedue the installation with the customer. The install offic would keep in touch with the customer during the duration to make sure all the customers needs were met. The associate would also keep in touch keeping the customer apprised of the materials progress. Once the install was complete the install office would again follow up to make sure the customer was satisfied.
Collect measurements. Find amount of product needed, then choose products and tools needed. Provide brochures / instructions. Set up delivery.
First you would want to assess the space, and see how large a space it was, and what you were looking for in your tile. You would want to show them the tools to use to pull up the old ones, prepare the space, if it were retiling a counter top you would want a harder backer board. Also have them chose their grout, and get the correct spacers. They would also need the right spreader with the correct groves to tile size.
I would measure the area to be covered, determine how many tiles will be needed plus 10%, and purchase the tools and materials to do the job.
Impact model. Greet customer, assess, provide solutions, provide add on options, close deal, thank customer.
You figure out your square footage, the materials you will needs, cost. Figure out your flooring material as well. Measure and cut, screw backing board down, mud, lay tile, cut those around sinks, or toilets, and or walls. Let dry 24/48 hours, knock away any extra mud that came through joints, and then grout.
I would begin by finding out as much about their project as possible, what their main objective is, and time frame is. After learning more about the project I would begin the process if explaining what needed to be done and if I did not have the knowledge, I would direct them to an associate with more experience and knowledge about their tiling project.
Find out if you have a idea of which tile you like? What room you are working on or is it several rooms? Ask how many square feet is the area? then proceed with showing you the tile collect how many you need ask if you are doing it or would you like me to set up an install? I would offer a credit card to help with the expence. Then follow through with rest of the sale depending on how the customer answer my questions so I can make them a happy sastified customer.
First I would consider my options. What color, size and style tiles do I want? I would then consider the costs, and what I can afford. Then I would go shopping and purchase the proper materials. Once I know I have what I need, I will begin the process of removing my current floor, cleaning the area, and applying any pre-install materials I may need. Once that is done, I would begin the process of installing the tile. I would lay down the glue, then the first tile, apply the grout, then repeat the process for each tile, cutting it as necessary.
I would inform the customer of all of their needed tools. Once the customer has all of their needed tools I would try by best to give them step-by-step instructions dealing with getting an even elevation and with each tile set down to make sure their elevations are all equal. I would then tell the customer to remove the spacers and let the floor sit for a minimum of 24 hours but maybe up to 48 hours.
I do not have personal experience performing a tile remodeling job, however I would refer the customer to one of the employees who knew how to help them.
Identify the areas being tiled. Make sure the right procedure will render the job having a timeless enjoyment to the customer.
Demo existing floor using auto floor push behind or flat bladed chiseler for walls, remove all debris, scrape and clean foundation/walls, determine central focal point for grid, pop chalk lines, mix tile mud thoroughly using drill with mixer attachment, begin troweling mud evenly across a small section of the floor/wall in the focal point, work outward, place tiles in mud using a level to ensure evenness, use spacers for best results, complete process until entire floor/wall is completed with tiles, let sit for 24-48 hours. Inspect tiles for levelness, mix grout using drill with mixer attachment, smooth trowel grout into grooves after removing spacers, using large sponge wipe excess grout and grout film from tiles, let sit for 24 hours. Inspect grout for any air bubbles or defects. Apply tile sealant to complete job.
Remove old flooring, put down appropriate sub flooring, lay out pattern with chalk line, mix mortar, apply mortar with notched trowel, set tile in mortar, when dry mix grout and fill in grout lines with a float, wipe clean.
I would introduce them to our PSI Team so they can be sure their remodeling project will get done professionally and to their satisfaction.
First I let the know that we would need to schedule a detail to come out and measure for the job. Then we would have to pick the products to complete the job so the estimator could give them an accurate quote for the installation of the tile.
I would caulk for for one of the materials.
I am not a tile expert, therefore I would seek professional guidance in this matter.
Choose the new tile, demolition, leveling the floor, put the paste to paste the tile, lay tile, then fill the empty spaces and clean.

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