When have you shown a willingness to learn a new method or new approach to solving a problem?

"Three years ago, my facility underwent a corporate merger and came under new management. This put many new methods and policies in place, and many of my colleagues and teammate immediately developed negative and unwilling attitudes. That simply isn't how I operate, so I kept a positive mindset and sought out the positive aspect of the implemented changes. I learned some exciting new approaches to patient care and customer management challenges. I enjoyed the process and what became of my job and department in the end."

The healthcare field is in a continuous state of evolution given the everchanging regulations, technology, and innovation in medicine. The almost two million patient visits each year at Loma Linda University Medical Center require the staff to be fluid in all they do. Being flexible and able to handle change is a skill that Loma Linda UMC desires to see in any candidate they offer a job.

Discuss your ability to approach a problem using new methods. If possible, give a recent example, but spend more time highlighting the resolution rather than the problem. Some key things to discuss are your open-mindedness, ability to collaborate with others, and keen sense of doing things the right way.

Success in this role requires compassion. Do you consider yourself a compassionate person?

"Yes, I consider myself a compassionate and caring individual. I have my parents to thank for instilling these values in me from a young age. At Loma Linda University Health, I'd be excited to deliver Christ's healing and teaching through caring for your patients. I am an attentive listener in my work at all times and love to connect with my patients to help them feel at ease. I take on the responsibility of being the stable force for my patients in need at all times."

Hiring managers in healthcare strive to hire employees who will support their mission and values. Their top core value is compassion, which is meant to reflect god's love with respect, mercy, and empathy. This is a value you need to bring to the table if you are to be considered for a position.

Before your interview, read the values of the institution. In doing so, you'll quickly see that Loma Linda University Medical Center shows compassion in the way they respond to their patients' needs, encourage an inclusive environment, treat others with courtesy and listen to others with kindness and empathy. Express these same values in the work that you do.

Think about a difficult boss, professor, or coworker you've had in the past. What made him or her difficult? How did you successfully interact with this person?

"Over the last few years, I've had a colleague who doesn't pull their weight. This is frustrating because they've proven they can work just as hard as anyone else; they just choose not to at times. This unmotivated coworker created more work for the rest of the team by being slow and unresponsive. I chose to have a conversation with my colleague. I took an empathetic approach and listened to my colleague's thoughts, and they let me know that, at times, they allow their personal life to seep into their work. I recommended the colleague contact our EAP for additional assistance, and they thanked me for the effort. When it still happens to this day, we are on great terms where I can say something to them openly."

No matter what role you are interviewing for, you will work closely with at least a handful of the 16,000-plus employees or the over 1,000 physicians. The interviewer knows that you won't mesh well with all of them. They need to understand that you would come to their team with the ability to work with some difficult personalities you will encounter as part of their team.

Show the interviewer that you work well with most personalities, even though you recognize that some folks are difficult to please. Before your interview, think about that one person at work who was hard to please. Talk to the interviewer about what made this person challenging and your relationship with them. The main thing Loma Linda UMC will be looking for is how you successfully navigated that situation.

How can we keep you motivated and engaged on the job, even when you feel your work goes unnoticed?

"I am an easily motivated individual because I went into this field to help others who need it most. It does not take much to keep me engaged. I am fully aware that some days can seem thankless, and I realize that is just the nature of the beast. Honestly, the best thanks I can get is a pat on the back now and then for a job well done. The majority of my motivation comes from simply helping people, and I can't wait for the opportunity to do that here at Loma Linda University Medical Center."

Both the frontline and back office work in healthcare can be thankless at times. To help Loma Linda University Medical Center live its mission and values every moment, staying motivated on the hardest days will be vital; the interviewers want to determine how you are best motivated.

Now is the opportunity to talk openly and honestly about how you stay focused, motivated, and sharp in your work daily. Some people want verbal recognition and pats on the back, whereas others do not. Some thrive in a team atmosphere, working closely alongside their team, and others prefer to work solo. Talk to the interviewer about what motivates you.

Talk about the most rewarding experience you have had working in a team environment. What made it so rewarding?

"This is such a tough question because I have so many moments I'm proud of working with a larger care team. I work best in this environment, and your team will quickly learn that if I'm fortunate enough to join Loma Linda University Medical Center. Early in my career, I worked in the operating room. We had two patients following a bad car accident, and things were looking grim for both patients. We went to work very quickly, under the direction of two of our surgeons in the trauma OR that day. Through communication and a drive to do what we could to the highest quality, we saved two lives after over six total hours of surgery. I remember that day and how much I learned could be accomplished when a team comes together."

According to the core values of Loma Linda University Medical Center, collaboration to achieve a shared purpose is vital to the institution's success. Because they continuously encourage teamwork through participation, praise, and communication, Loma Linda UMC wants to hear how you value working in a team-based environment if they are to consider you for the job seriously.

Discuss a time during your career when you felt fulfilled through a team setting or project collaboration. You can mention working on a team project during your training, a recent work collaboration, or possibly an extracurricular activity. Discuss the positive results of the teamwork and how you attained a positive outcome as a group. This is also a great chance to talk about what role you ideally like to play as part of a larger team.

Has your integrity ever been challenged? How did you handle that situation?

"Early in my career, I caught a colleague taking prescription medications from a vault on our floor. While it would have been easy to turn my back on the situation, I immediately confronted him and gave him two options. The first was to let him approach our unit director, and the second was for me to do so. He went right to our director, and I followed up afterward. My director thanked me for doing what I did, and, while it was difficult for a while, my colleague thanked me later on for doing the right thing in a difficult situation."

Working day in and day out in patient care environments can certainly bring situations where the integrity of healthcare workers is challenged. Hiring managers want to ensure that any candidate they consider will come to their team with integrity. This is especially true at Loma Linda UMC, where integrity is one of their top institutional values.

Before your interview, think of a time you were put to the test concerning your integrity and were able to overcome it with an honest approach. Perhaps a co-worker asked you to lie, or you were tempted to be dishonest on your timesheet when the boss was away. Talk to the interviewer about why you made the decision you did and how you will bring this same approach to work on their team daily.

We are one of the premier medical education institutions on the west coast. If you could expand your knowledge in any area in your career, what would it be?

"I'm very interested in exploring and pursuing more opportunities in clinical trials and research at this point in my career. I appreciate this opportunity here at Loma Linda because I know your staff gets to participate in research-based activities. While I'm confident in my skills to thrive here, I'd look forward to any opportunities to train more in this area if hired here."

As a major academic medical center, Loma Linda University Medical Center puts a great deal of money and resources into its staff development. Knowing that your passions align well with what the job you are interviewing for offers will be very important for your interviewers to understand.

Before your interview, take some time to put some thought into where you would like to see your career grow through future learning and education opportunities. Talk openly to the interviewer about the areas of your career path you would like to focus on most, and tie that information in with what the position would offer you.

We seek to hire individuals with ambitions of growing their career. Where do you want to see your career grow in the next three to five years?

"One of the attractive points of working for Loma Linda University Medical Center is that you care about and invest in the growth of your employees. I'm motivated to learn and am looking for a long-term fit. In three to five years, I'd like to be grounded in the clinic, learn about this site and your patient base, and earn certifications that would help the unit advance. I'd like to get involved in some of the local volunteer organizations. I speak Spanish and have an interest in urban outreach, so it would be nice to do something formal in that context - health education or fundraising."

Innovation in healthcare is driven by the teams of individuals who care for patients every day. Loma Linda University Medical Center puts a heavy emphasis on promoting staff from within and helping individuals grow and develop into their dreams, so the interviewers want to get a feel for where potential candidates want to see their careers grow during their interviews.

Loma Linda University Medical Center wants to understand if you plan on a long-term relationship with their institution, so a little research and thought before your interview will go a long way. As you answer, talk openly about your open career goals and how joining Loma Linda could help those dreams come true for you. Reiterate that you are ready and willing to put in the hard work to achieve your career goals, but also keep in mind that you want to assure your interviewer that you will be committed to the job you are interviewing for.

Tell me about a time your communication skills benefited your team. How will these skills benefit you here?

"Two years ago, my department was very short-staffed, and we sometimes worked way under full staff. One evening, we had a large number of new patients admitted. This could be quite hectic when we were at full staff, and communication and teamwork made the evening a success for our patients and sanity. I took the lead in the initial intake with the patients and then communicated the next steps to the staff that night. Work had to be divided evenly, and my ability to communicate who was doing what and when was vital."

During your research on Loma Linda University Medical Center and the job you are interviewing for, it hopefully became clear that communicating in a team environment will be vital to your success. Knowing that they value integrity through honest communications and teamwork through the sharing of knowledge, explain how your communication skills can benefit any team you are a part of.

Before your interview, take some time to think about a team-related situation that you improved through your solid communication skills. Carefully describe the problem and how your ability to communicate helped turn a potentially harmful situation into a successful one. Don't forget to mention how your solid communication skills will benefit the team you are interviewing to join.

Our vision statement is 'Innovating excellence in Christ-centered healthcare.' What are your thoughts regarding a healthcare facility being focused on 'Christ-centered' care?

"In my job search, finding an organization that holds my values was important to me, and I was immediately drawn to your openings here at Loma Linda University Medical Centered. Christian values of treating others with respect, mercy, and empathy were instilled in me throughout my life, and I'd be proud to serve your mission for the rest of my career."

Many political movements today discourage integrating any religious involvement with private employers, such as medical institutions. While there is still a Constitutional freedom to practice religion, religious 'interference' has become a common topic. Medical centers need to ensure that staff is aware of and supportive of their faith-centered missions.

The interviewer is not asking your opinion as a way of inclusion or exclusion in employment, but rather to see if you are willing to accept the beliefs of others without it interfering with the care you provide or the respect you show your peers on the job. You can answer this question with your own opinion while being respectful of others. If possible, try to speak from the heart when showing what Loma Linda's mission means to you personally and professionally.

"Sciences are my interests, but religion dictates my lifestyle. The school's global mission, "to serve a worldwide community by promoting healthful living care for the sick, and sharing the good news of a loving God", aligned with my philosophy of life. I wish to utilize my abilities that I have learned from school to serve others in need so that they may experience the love of Jesus."

What would Loma Lind University Medical Center's value of justice mean to you in your work here?

"This value at Loma Linda University Medical Center spoke the most to me because I went into a career in healthcare to help those less fortunate than me. Too many organizations are worried about their bottom dollar, and I think there's a fine balance between doing what is right for all individuals and net income. I have strong values and will always be a proponent of an inclusive environment. This would include my team of colleagues and the patients we care for daily."

In their commitment to supporting a diverse and inclusive workforce and hospital, they have made 'justice for all' one of their core values for staff to live by. They need to be assured that any new staff member they bring aboard will know how their actions impact others and support efforts to be the most inclusive healthcare provider in the country.

Before your interview, take the time to read about their value of justice in the workplace and their work towards DE&I in the workplace. This will enable you to discuss how the institution prioritizes working towards quality access for all patients, regardless of race and socioeconomic status. Don't forget that your interviewers ask what the value means to you personally, so talk about ways you will live this mission if offered the job.

Our salary structure is commensurate with experience. How do you feel about someone with more experience than you having a higher salary but doing the same job.

"I understand that years of experience are often rewarded with a higher annual salary, and I know that I'll have to put in the years of service here at Loma Linda University Medical Center to reach the top of the pay scale. If I'm given a chance to demonstrate my knowledge and skills, you will find that I am capable of doing the job as well as some of the more experienced employees. Having said that, I will not turn down an offer of employment because of a difference in pay based on being a new graduate."

Most healthcare institutions have unique compensation ranges for all their jobs; a new employee starts within a given range based on their years of relevant work experience. As I've recruited in healthcare for positions ranging from environmental services workers to top-level administrators, I've learned that discussing compensation philosophies during an interview process is essential for hiring managers to ensure that an offer to you wouldn't be immediately rejected. This question allows the interviewer to hear that you agree with their overarching compensation philosophy.

First and foremost, it is best to research the compensation for the role you are interviewing for before your interview. Hence, there are no surprises to you during the application, interview, and potential offer process. When you answer a question like this regarding a compensation range, you want to talk about why a ranging scale is important. Some great points to discuss are internal equity for all existing employees and the fairness of paying someone based on their experience.

Do you dislike working in any work environments?

"I've found that I can be productive in any environment that is caring, inclusive, and open to new ideas. I love a collaborative approach to care and an environment where everyone works for the greater good. Four years ago, I was in an environment that was the opposite of collaborative. While I was able to push through tough times and still do what was necessary, I removed myself from the situation as soon as possible. Here at Loma Linda UMC, I'm confident I found a work culture that I can thrive in."

Loma Linda University Medical Center provides a unique work environment, and the individual's wholeness takes precedence. This includes the staff of the institution. Questions about the working environment are most often asked to gauge your fit with the culture and values of the workplace you will be joining.

Before interviewing, you need to ask if you are flexible in your ability to work in most environments. While you can speak openly about any settings you dislike working in, it's best to talk about an environment that would be the opposite of what would be provided to you in this role. Loma Linda's cultural values include a generous service to others, a continually supportive environment, and a loving relationship with spirituality.

Do you prefer to work in a team based position or individually?

"Throughout my entire career, I've always thrived in a team environment where I can bounce ideas off of others, learn from the experiences of others and openly give my insight on projects and tasks. Before even applying to Loma Linda, I read about your collaborations and team efforts here, and I'd look forward to bringing a fresh mindset to your team. I also want you to know that I would join your team with a solid ability to work on my own as well, as I know will be required in this role."

According to their website, teamwork is a core value. The institution always looks to bring a collaborative mindset to achieve a shared purpose. With a question like this, it will be important that the institution understands that you would come with the ability and drive to work individually and as part of a larger team.

Answer the question posed, but don't lean too far in one direction. You can be forthright on your personal preferences and how they apply to the job, but focus on working in a team environment. By reading about their core value of teamwork, you'll quickly see they celebrate the unique strengths of their colleagues, shares knowledge, affirms successes, and encourages open participation from all.

If we hired you today, what would you want to accomplish first on the job?

"When we spoke earlier, you mentioned that you want to improve patient access and overall patient satisfaction scores. In an administrative leadership role like this at Loma Linda University Medical Center, my first goal would be to orient and understand every clinical process in the department. I would do this by working closely with current nursing, physician, and administrative leaders in the department. Once I understand the current process, I can begin working on process improvements."

Hearing about a candidate's initial goals on the job is a significant factor in understanding the candidate's familiarity with the job and duties. Loma Linda UMC poses this question to ensure you have a good feel for what the initial days and weeks on the job will entail.

When you start a new position, it is essential to set a goal to make a positive impact quickly after being hired. Tell the interviewer your impact goal should you be the successful candidate. If you want to make an impact with your answer, refer to the immediate needs of the role, and your research on the job before your interview will help you here.

Loma Linda UMC employs over 16,000 staff within our system. A disagreement can be expected with such a large number of people. Can you think of a time you had a disagreement with a co-worker. If so, how did you resolve it?

"When you work among a group of people that gives their all for their patients, disagreements are inevitable. A few weeks ago, I had a patient whose blood pressure was quickly dropping. My colleague and I had different approaches to the situation. Rather than argue, we thought it out together and came up with a quick solution. I'm humble enough to listen to my coworkers' ideas and never hesitate to give my professional opinion."

In the fast-paced and collaborative healthcare environment, organizations need to know that any new staff they bring aboard can professionally and respectfully solve disagreements. Hiring managers know that the wide variety of personalities and work styles within and across teams will inevitably lead to conflict. This is no different at an institution the size of Loma Linda.

The interviewers will expect you to be willing to compromise and work through difficult situations with your colleagues. Being unwilling to compromise or find alternative solutions to a dispute can affect everyone on the team, even if it is indirectly. Sharing a personal experience is what your interviewer is ideally looking to hear, but do not embellish it to 'be the hero.' Highlight your ability to diagnose a disagreement and act upon it with respect and a focus on your work.

Do you think it is possible to be a good team member and disagree with the leader?

"I have always believed that being a good colleague and team member is more about attitude than compatibility. I am a person that strives for process improvement and innovation in my work, and I never hesitate to speak my mind. If ideas conflict, I take a very professional approach and like to talk ideas out and learn from others. These environments are the most productive in our field, and I love that Loma Linda University Medical Center encourages new thoughts and ideas from all staff."

Hiring managers want to hire strong voices willing to take risks and let their voices be heard. With a question like this, Loma Linda UMC isn't necessarily looking to hear that you openly disagree with your leader. Instead, they want to hear that you are ready and willing to think freely and respectfully challenge the status quo if you join their team.

Show the interviewer that you can be a good team member yet challenge the standard ways of thinking of the team you will be joining. Explain that you believe everyone is entitled to their professional opinion yet capable of simultaneously maintaining respect for each other. In the end, you also want to display that even if you disagree with the final decision they make, you support the direction the team is heading, no matter what.

How do you keep your knowledge current and up to date in your field?

"Furthering my knowledge and staying up to date on new trends in our field has always been a priority throughout my career. I've been an active member of the SPN and AMA for over ten years and take advantage of reading their journals, CME opportunities, and annual conferences. I particularly love attending the conferences to hear great guest speakers and to network with other professionals from across the country."

Healthcare institutions across the globe emphasize staff training and development; this is no different at Loma Linda University Medical Center. While they prioritize continuing education and staff development, they want to ensure that you do what is necessary to stay current on new trends, knowledge, and research in your field.

As you answer this question, list several ways you receive your industry knowledge and stay on top of trends. This can and should include any professional organizations you belong to, conferences you attend, and seminars you have taken. This is also a great opportunity to ask the interviewer what resources they refer to for industry trends. That question can start up a great conversation, and you may learn a thing or two.

We are looking for individuals who will be dedicated to our mission. How have you proven your dedication to your field?

"I know this field can take a toll on employees' personal lives because of the hard work and dedication required, but I have and will continue to remain dedicated here at Loma Linda University Medical Center. For the last six years of my training, I have done what it takes to pick up extra shifts and cross-train as much as possible to build my skillset for this role here."

To deliver on Loma Linda University Medical Center's commitment to excellence in all they do, finding a dedicated and passionate individual to join their team will be important to your interviewer. In my time working alongside hiring managers throughout the healthcare industry, they seek to hear about a candidate's passion and dedication through very pointed interview questions like this.

Your main goal with your answer is to assure the interviewer that you are dedicated to a long and lucrative career with Loma Linda UMC. To get at your dedication and passion for your work, discuss what drove you into your career field and highlight what parts of your job bring you the most satisfaction. Your interviewer wants to hear about a specific time when your passion for your work benefited the greater good, so think of an example that proves you went above and beyond in your work and describe how you will continue to do that here.

Will you consent to a full criminal background check and education and employment verifications if offered this job?

"I have a misdemeanor on my record from 15 years ago when I was young, but this has never impacted my ability to work in a healthcare setting. I am happy to continue the interview process and comply with your background checks if I'm fortunate enough to be offered this role at Loma Linda University Medical Center."

It is important to know that Loma Linda UMC is required to run background checks and employment and education verifications on all new staff. Federal and state regulations require these background checks and verifications. In my time working with healthcare hiring managers, they like to be in the know about any issues that may come up during a background check process, and they'll pose a question like this during interviews to find out more.

Assure the interviewer that you are able and willing to comply with any background checks and verifications required if offered the job. If you have any gaps in employment history, education, or any marks on your background check, now is the best time to disclose those things. They will be much more forgiving about anything that comes up if you are upfront about them during your interview.

We are the home of the world's first proton unit used for cancer treatments. Are you familiar with proton therapy for cancer patients?

"I have never worked in a facility where proton therapy is used for cancer treatment, but I was very intrigued when I read about Loma Linda UMC having a proton therapy unit and being one of the institutions that pioneered their use. I am always amazed at the advancements made in medicine, and I am excited about the possibility of working somewhere that embraces new efforts to improve the quality of life for patients like you do here."

Loma Linda UMC prides itself on the medical innovations that have driven their reputation over the years. Knowing that you have some firsthand knowledge of one of their medical breakthroughs will show that you are passionate about coming to work for their reputable institution.

Proton radiation treatment, or proton beam therapy, is the most precise and advanced form of radiation therapy available today. It is a painless, non-invasive treatment that allows patients to maintain their quality of life and quickly resume normal activities. Part of their mission is 'to make man whole, physically, intellectually, emotionally, and spiritually.' Proton therapy allows patients to maintain their quality of life quickly, which goes hand in hand with the mission of 'making man whole.' Come to your interview prepared to discuss what you know about the proton therapy that they helped pioneer.

What drove you to pursue a career in healthcare?

"My passion for helping and serving others started through volunteer work in middle and high school. When I was 17, I got my CNA certification and began working in skilled nursing facilities. I love caring for and learning from the patients I care for, and that passion hasn't dwindled over the last ten years. I look forward to bringing this passion to the Loma Linda University Medical Center team."

I've spent many years supporting recruitment with different healthcare organizations, and hiring managers want candidates with a deep passion for their work. Loma Linda University Medical Center has ensured this with its current workforce of over 16,000 people and will continue to do so with all of its future hires. This question about your motivation to pursue your career path allows you to discuss your passion for your work.

The most important thing you can do when answering this question is speak from the heart as you discuss what drove your motivation to pursue your line of work. If you experienced something in your past that made you appreciate a healthcare provider, share that experience. This is a perfect opportunity for the interviewer to know you and what motivates you, so take advantage of that as you answer.

If you were the person responsible for hiring this position, what qualities would you look for during the interview? Do you feel that you display those qualities yourself?

"If I were in your shoes hiring for this role at Loma Linda University Medical Center, the key things I would look for in my top candidate would be excellent people skills, a keen eye for detail, and a strong sense of humility to treat others with the greatest respect possible. I'm hopeful that you are looking for these same qualities because I believe I bring all three to the table every day in my work."

Hiring managers ask questions like this as a different way to get at your understanding of the qualities and skills for the job you are interviewing for. Loma Linda UMC needs to know that you understand all aspects of the job and would join their team with the knowledge, skills, and abilities to succeed in it for many years.

Before your interview, be sure you have a good sense of the job you are interviewing for and come up with what you believe are the key KSAs to be successful in the position. As you answer, make sure to point out that you will bring these same skills to the table.

What is something you would like us to know about your personality?

"While I've always been commended for my easy-going and approachable personality, one thing I'd love you to know about my personality is that I'm an ESFP according to the MBTI, otherwise known as the entertainer, I find a great deal of pleasure in bringing joy to others in the workplace and my colleagues always appreciate my ability to have fun in the toughest of times."

Finding candidates with the skills and abilities for the job at Loma Linda University is vital, but being a good cultural and personal fit with the team is also extremely important. This question allows you to talk about your personality uniquely and to allow you the chance to explain how you will be a great fit on the Loma Linda University Medical Center team.

Before your interview, consider what characteristics will make you a great fit with their culture and team, and come prepared to sell your personality. It is important to remember that body language speaks volumes, and eye contact is an indicator of your self-esteem. Be confident when you answer and make eye contact with the interviewer as you give keen insight into who you are as a person, worker, and team player.

What do you feel will be your greatest weakness in this role?

"As you can see from my resume and what we've discussed, most of my career has been spent with the general adult and geriatric populations as a radiologic technologist. Coming to a great pediatric hospital like Loma Linda University Medical Center has always been a dream of mine, and I hope that my lack of pediatric-focused experience isn't seen as a hindrance. While I'm confident in my x-ray and fluoroscopy skills, my initial focus in my training here will be learning new pediatric techniques and nuances so I can be up and running on my own in a short time."

Healthcare organizations like Loma Linda University Medical Center know that individual jobs can differ from place to place and that culture and workplace environments can as well. Interviewers need to know that candidates are aware of the new job duties and settings they will be entering and that they have a plan to address any shortcomings from the first day on the job.

Before your interview, make sure you take the time to read the job description for the role you are interviewing for and the organization's mission and values. You can surely find one area you will need to get up to speed quickly if you emerge as the top candidate for the job. As you speak openly and honestly about this weakness you have, make sure to have a plan devised for how you will overcome it quickly. Your interviewer will develop respect for you if you do.

Why do you think you will be successful in this role?

"While I wasn't actively searching for a new position when I found this opportunity at Loma Linda University Medical Center, a quick read of the job description made it clear that this was the perfect opportunity for me and my future. First and foremost, my years of experience and education have prepared me for immediate success on your team. I'm ready to dedicate myself to this dream job for years to come. And to top that off, I'd be so proud to join your mission of transforming lives through the healing mission of Christ."

If the hiring manager is torn between several great candidates, they'll give the candidates a chance to give their best sales pitch on why they are the best candidate for the job. In my time recruiting in the healthcare field, I've found that hearing candidates talk about their skills and abilities and how they'll positively impact the job is valuable to any hiring manager.

Rather than just sharing how you have gone above and beyond expectations on the job, focus on how your qualities will help you meet and exceed expectations. Based on your research and what you learned during the interview, discuss why you will be great at this job.

At Loma Linda UMC, we strive to attract and retain a highly skilled, talented, and diverse workforce. What are your thoughts on diversity in the workplace? Can you share a personal experience with diversity in the workplace?

"I feel very fortunate that I was raised in a very diverse part of our country, getting to experience the cultures of many of my close friends growing up. Diversity in the healthcare industry is essential because people need care based on cultural differences. I love that Loma Linda has a plan to ensure that underrepresented people can grow and achieve the same as all other people, and this is quite evident from the team I have met with today. This is certainly a culture that I would love to be a part of."

As one of the largest level I trauma centers in the heart of California that serves a diverse patient base, Loma Linda University Medical Center has a thorough DE&I strategic plan. The institution needs to ensure that any new staff they bring aboard comes with the same open vision for working with and treating a diverse group of individuals.

First and foremost, take the time to read about Loma Linda UMC"s diversity, equity, and inclusion strategic plan and study how they put that plan into action daily. This will allow you to come to your interview prepared to discuss how you will bring a supportive and empowering mindset to this role. If you have experience working in a culturally diverse atmosphere, now is a great time to talk about that experience and how you grew from it.

Have you ever been involved in ordering medical supplies, maintaining inventory, or other types of clinical administrative duties?

"Yes; in my current role, I order medical supplies for our unit and maintain inventory. I also am responsible for new items we need for patient care. Every week, I block time to go through inventory and ordering that works well with our supply chain team and hold to this schedule because our patients and staff rely on the supplies daily. Can you expound on the administrative duties expected from the person you hire for this role?"

While healthcare staff focuses on supporting patient care, many other administrative duties are equally important and can get overlooked. If the job you are interviewing for is clinically focused, the institution needs to know that you will give equal priority to administrative duties.

Discuss any administrative duties you have held in past jobs and your awareness of the importance of administrative tasks in the job you are interviewing for. Highlight your ability to prioritize these duties if you are hired.

We employ clinical ethicists who offer consultation services to resolve clinical ethics issues. Are you familiar with the role of a clinical ethicist?

"I believe a clinical ethicist or a medical ethics committee is a great part of the healthcare team. I took the time to read about Loma Linda University Medical Center's ethics committee and greatly respect what they do to ensure high-quality and ethical care is provided at all times. Every person here has a specific job to do, but having a source for your patients to turn to when it is time to make difficult decisions or for staff to seek counsel can only benefit the overall outcome of any situation here."

With a rise in recent lawsuits regarding malpractice and ethical dilemmas, healthcare facilities have found it in their interest to employ clinical ethicists or clinical ethics committees to ensure that ethical matters are solved safely and efficiently. Loma Linda University Medical Center focuses on clinical integrity and justice for its patients and utilizes an ethical committee approach.

If you have not worked with a clinical ethicist in the past, you probably still have some experience or knowledge of an ethical dilemma that may have occurred during your career. Share your thoughts regarding an ethicist and any experience you have with ethical dilemmas on the job in the healthcare field. No matter how you answer, highlight that you would join Loma Linda UMC with a high degree of ethical integrity.

"I believe a clinical ethicist plays an important role in healthcare teams. We will often face an ethical dilemma. This consultation service not only reduces the mental stresses of health care practitioners by navigating complex ethical issues. Also, it helps patients to achieve proper care. I feel grateful for this provision and think that this service will help the overall outcome."

This position requires strong organizational skills and a sharp attention to detail. How do you ensure that your work is properly organized and highly accurate?

"I'm a little old school in staying on track in my work because I tend to carry around a notebook and write down important things that happen on the floor during the day. Because I'm not always able to chart right away, these notes greatly help with my accuracy in charting. Communication is also vital for staying organized and accurate on a busy floor. If I'm fortunate enough to work here at Loma Linda University Medical Center, your team will appreciate my ability to be an open communicator and keep our team on task."

Loma Linda UMC pursues excellence in all they do, striving to exceed expectations through effectiveness, reliability, and efficiency. This value is best achieved through efficient, accurate, and highly organized staff, and the institution needs to ensure that anyone they bring on board will bring these qualities.

Openly talk to your interviewer about how you ensure accuracy and organization in your day-to-day activities. Perhaps you use a particular app or software. Maybe you are a pen-and-paper person. Whatever your method, be sure to highlight that you are successful in organizing your day and will continue to be in the job your interview for. You can also discuss the job duties that will require organization and accuracy.

Excellent problem solving skills are necessary for this role. When were you able to successfully resolve a problem in the workplace?

"Early in my career, we were very short-staffed one shift on short notice due to illness. Knowing that help would be hard to find, my first plan was to huddle our team and divide and conquer the initial work. Once completed, I called several teammates scheduled to be off and some other units in the hospital for much-needed coverage. I ended up finding one extra person, and they were a lifesaver for the rest of us. Since that day, I've learned to keep a calm and rational mindset when a bad problem arises on the job."

Every area and aspect of healthcare requires the ability to solve complex patient care and service problems. Hiring managers see candidates who will join their team with solid skills in diagnosing and responding to problems safely and efficiently.

Display to the interviewer that you are capable of problem-solving by discussing a time you had to do just this. In your example, highlight how you spotted the issue and explain your thought processes and how you produced great results through your diligence in solving the problem.

How would you rate your problem solving skills from 1-10? Why would you give yourself that rating?

"I rate my problem-solving skills as an 8/10. If you contact my references and previous employer, they won't hesitate to let you know that I'm a great problem solver who prioritizes communication and teamwork to get things done. I am occasionally not as efficient as I would like to be, but I feel that my problem-solving skills are above average. If I'm fortunate enough to work for Loma Linda University Medical Center, I know I will tackle clinical efficiencies right from the start, and I can't wait to dive in with your team to do that."

Several of the core values of Loma Linda University Medical Center directly apply to problem-solving. In their mission to achieve excellence, the staff is expected to carefully analyze all aspects of each decision. The team at Loma Linda UMC always selflessly works to provide the best care possible. No matter what role you are interviewing for, they need to know that you would join as an efficient problem solver in your work.

While you want to give yourself a high rating, you must remain humble and realistic. Everyone has room to learn and improve! If at all possible, as you answer this question, talk about the problems you know you will face on the job and discuss the diligence you will bring in solving them.

A career with us is rewarding but can also be very stressful at times. Can you share a situation that was difficult for you and how you worked through it?

"A few years ago, my unit was short-staffed for several months. While it would have been easy to break down emotionally or leave the organization, as some others did, I maintained a positive mindset and did what was necessary. I picked up extra shifts as my availability allowed and acted as the lead communicator on shifts where we were short-staffed. I had to take care of my mental and physical health outside work to ensure I was refreshed and ready for each shift."

One common denominator of any healthcare job is that times can get stressful due to the sensitive nature of the industry and how every role impacts direct patient care. The interviewer needs to ensure that you would join their team with the ability to handle stressful situations in a safe, efficient, and healthy manner.

As you answer a question like this based on how you handle stressful situations, be willing to open up to the interviewer about an emotional situation. By demonstrating how you were able to cope healthily and productively, you will show them what can be expected of you when you are faced with a difficult situation..

We support a healthy work/life balance for all employees. How do you balance life and work to reduce stress?

"I make a strong effort to keep a healthy balance by spending my free time away from my cell phone and having more face-to-face time with my friends and family. I indulge in the things that make me happy on my time off by spending time outdoors with my spouse and my kids. By consistently rejuvenating in this way, I can give even more energy at work here at Loma Linda University Medical Center."

As any potential candidate realizes when they apply for and interview for a job with Loma Linda University Medical Center, the institution emphasizes the term wholeness for both patients and staff. Knowing that the work can get very stressful at times, it will be important to understand that you will join with the ability to balance the work-related stress with your personal life to ensure long-term happiness and stability on the job.

This is a great opportunity to give your interviewer some insight into who you are as a person and what you like to do for fun to relax and unwind after a hard day of work. Be sure to talk about your ability to manage your work stress professionally and healthily and your focus on keeping your personal and professional life separated.

We take pride in our great relationships with clients, vendors, colleagues, and patients. Do you consider yourself to be a strong relationship builder?

"I have often been complimented on my relationship-building skills during past performance reviews by my patients and close colleagues. I like to get to know people and ask them questions about themselves to build trust. Most people love to talk about themselves, and I find it's a great and simple way to start building rapport with others. If I'm fortunate enough to join your team at Loma Linda UMC, my initial days on the job would be spent building trust and respect with my immediate team and all stakeholders I will be working closely with."

Relationship building and fostering is the key to service excellence. Take the time to read their mission and values before interviewing with Loma Linda University Medical Center. You'll see that they value compassion, humility, and teamwork, which are all skills related to your ability to foster strong relationships on the job. Your interviewers need to hear that you will be a strong relationship builder as part of their team.

Assure the interviewer that you will treat everyone you work with respect and a positive attitude. Discuss how you would build strong and healthy relationships if hired, and focus your answer on who you believe will be the closest stakeholders you will be working within the role you are interviewing for.

Loma Linda University Medical Center Interview Questions

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1. When have you shown a willingness to learn a new method or new approach to solving a problem?
2. Success in this role requires compassion. Do you consider yourself a compassionate person?
3. Think about a difficult boss, professor, or coworker you've had in the past. What made him or her difficult? How did you successfully interact with this person?
4. How can we keep you motivated and engaged on the job, even when you feel your work goes unnoticed?
5. Talk about the most rewarding experience you have had working in a team environment. What made it so rewarding?
6. Has your integrity ever been challenged? How did you handle that situation?
7. We are one of the premier medical education institutions on the west coast. If you could expand your knowledge in any area in your career, what would it be?
8. We seek to hire individuals with ambitions of growing their career. Where do you want to see your career grow in the next three to five years?
9. Tell me about a time your communication skills benefited your team. How will these skills benefit you here?
10. Our vision statement is 'Innovating excellence in Christ-centered healthcare.' What are your thoughts regarding a healthcare facility being focused on 'Christ-centered' care?
11. What would Loma Lind University Medical Center's value of justice mean to you in your work here?
12. Our salary structure is commensurate with experience. How do you feel about someone with more experience than you having a higher salary but doing the same job.
13. Do you dislike working in any work environments?
14. Do you prefer to work in a team based position or individually?
15. If we hired you today, what would you want to accomplish first on the job?
16. Loma Linda UMC employs over 16,000 staff within our system. A disagreement can be expected with such a large number of people. Can you think of a time you had a disagreement with a co-worker. If so, how did you resolve it?
17. Do you think it is possible to be a good team member and disagree with the leader?
18. How do you keep your knowledge current and up to date in your field?
19. We are looking for individuals who will be dedicated to our mission. How have you proven your dedication to your field?
20. Will you consent to a full criminal background check and education and employment verifications if offered this job?
21. We are the home of the world's first proton unit used for cancer treatments. Are you familiar with proton therapy for cancer patients?
22. What drove you to pursue a career in healthcare?
23. If you were the person responsible for hiring this position, what qualities would you look for during the interview? Do you feel that you display those qualities yourself?
24. What is something you would like us to know about your personality?
25. What do you feel will be your greatest weakness in this role?
26. Why do you think you will be successful in this role?
27. At Loma Linda UMC, we strive to attract and retain a highly skilled, talented, and diverse workforce. What are your thoughts on diversity in the workplace? Can you share a personal experience with diversity in the workplace?
28. Have you ever been involved in ordering medical supplies, maintaining inventory, or other types of clinical administrative duties?
29. We employ clinical ethicists who offer consultation services to resolve clinical ethics issues. Are you familiar with the role of a clinical ethicist?
30. This position requires strong organizational skills and a sharp attention to detail. How do you ensure that your work is properly organized and highly accurate?
31. Excellent problem solving skills are necessary for this role. When were you able to successfully resolve a problem in the workplace?
32. How would you rate your problem solving skills from 1-10? Why would you give yourself that rating?
33. A career with us is rewarding but can also be very stressful at times. Can you share a situation that was difficult for you and how you worked through it?
34. We support a healthy work/life balance for all employees. How do you balance life and work to reduce stress?
35. We take pride in our great relationships with clients, vendors, colleagues, and patients. Do you consider yourself to be a strong relationship builder?

Loma Linda University Medical Center Interview Questions

1. When have you shown a willingness to learn a new method or new approach to solving a problem?

2. Success in this role requires compassion. Do you consider yourself a compassionate person?

3. Think about a difficult boss, professor, or coworker you've had in the past. What made him or her difficult? How did you successfully interact with this person?

4. How can we keep you motivated and engaged on the job, even when you feel your work goes unnoticed?

5. Talk about the most rewarding experience you have had working in a team environment. What made it so rewarding?

6. Has your integrity ever been challenged? How did you handle that situation?

7. We are one of the premier medical education institutions on the west coast. If you could expand your knowledge in any area in your career, what would it be?

8. We seek to hire individuals with ambitions of growing their career. Where do you want to see your career grow in the next three to five years?

9. Tell me about a time your communication skills benefited your team. How will these skills benefit you here?

10. Our vision statement is 'Innovating excellence in Christ-centered healthcare.' What are your thoughts regarding a healthcare facility being focused on 'Christ-centered' care?

11. What would Loma Lind University Medical Center's value of justice mean to you in your work here?

12. Our salary structure is commensurate with experience. How do you feel about someone with more experience than you having a higher salary but doing the same job.

13. Do you dislike working in any work environments?

14. Do you prefer to work in a team based position or individually?

15. If we hired you today, what would you want to accomplish first on the job?

16. Loma Linda UMC employs over 16,000 staff within our system. A disagreement can be expected with such a large number of people. Can you think of a time you had a disagreement with a co-worker. If so, how did you resolve it?

17. Do you think it is possible to be a good team member and disagree with the leader?

18. How do you keep your knowledge current and up to date in your field?

19. We are looking for individuals who will be dedicated to our mission. How have you proven your dedication to your field?

20. Will you consent to a full criminal background check and education and employment verifications if offered this job?

21. We are the home of the world's first proton unit used for cancer treatments. Are you familiar with proton therapy for cancer patients?

22. What drove you to pursue a career in healthcare?

23. If you were the person responsible for hiring this position, what qualities would you look for during the interview? Do you feel that you display those qualities yourself?

24. What is something you would like us to know about your personality?

25. What do you feel will be your greatest weakness in this role?

26. Why do you think you will be successful in this role?

27. At Loma Linda UMC, we strive to attract and retain a highly skilled, talented, and diverse workforce. What are your thoughts on diversity in the workplace? Can you share a personal experience with diversity in the workplace?

28. Have you ever been involved in ordering medical supplies, maintaining inventory, or other types of clinical administrative duties?

29. We employ clinical ethicists who offer consultation services to resolve clinical ethics issues. Are you familiar with the role of a clinical ethicist?

30. This position requires strong organizational skills and a sharp attention to detail. How do you ensure that your work is properly organized and highly accurate?

31. Excellent problem solving skills are necessary for this role. When were you able to successfully resolve a problem in the workplace?

32. How would you rate your problem solving skills from 1-10? Why would you give yourself that rating?

33. A career with us is rewarding but can also be very stressful at times. Can you share a situation that was difficult for you and how you worked through it?

34. We support a healthy work/life balance for all employees. How do you balance life and work to reduce stress?

35. We take pride in our great relationships with clients, vendors, colleagues, and patients. Do you consider yourself to be a strong relationship builder?