31 LifeNet Health Interview Questions & Answers
Below is a list of our LifeNet Health, Inc. interview questions. Click on any interview question to view our answer advice and answer examples. You may view 5 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
1. LifeNet Health has a diverse workforce. When have you worked amongst a diverse group of people?
How to Answer
Are you accustomed to working with a very large or diverse team of individuals? Assure the interviewer that you can handle an environment that offers diversity. Even better, give an example of being able to embrace diversity in the workplace.
Written by Ryan Brunner on December 28th, 2018
1st Answer Example
"I have worked with diverse groups of people most of my career, including my time in University. I am most comfortable, and happy, in this type of environment because it offers me unique learning opportunities."
Written by Ryan Brunner on December 28th, 2018
2nd Answer Example
"I am so glad you pointed out your need for diversity at LifeNet Health, Inc.. I greatly value diversity. I grew up in a fairly homogeneous town in Montana. When I hit my 20's, it was so important to me to learn about other cultures. I worked with community volunteer organizations in Peru, inner-city Chicago, and Russia."
Written by Ryan Brunner
2. LifeNet Health was initially looking for someone with 5 years' experience in a similar role. Considering you have just 2 years' experience, would you be willing to accept this position at a lower salary?
How to Answer
Are you willing to earn your way up if the interviewer does not want to offer you top compensation? Discuss with the interviewer what you would expect for compensation if offered this position.
Written by Ryan Brunner on December 28th, 2018
1st Answer Example
"I would be happy to earn my way to the top compensation level if required. I do assure you that, despite my being shy of experience by a couple of years, I am a top performer and you would not be disappointed in my performance."
Written by Ryan Brunner on December 28th, 2018
2nd Answer Example
"I understand I do not quite meet the qualifications of experience you are looking for and am willing to be compensated in adjustment to that fact. However, I do look forward to proving my worth to LifeNet Health, Inc. in hopes to be considered for the median salary for the role."
Written by Ryan Brunner
3. Do you think it is possible to be a good team member, yet disagree with the leader?
How to Answer
The interviewer wants to know that you can be diplomatic in the workplace, even when you may not agree with your leader.
Show the interviewer that it is possible for you to be a good team member, yet disagree with the leader from time to time. Explain that you believe everyone is entitled to their own professional opinion, yet capable of maintaining respect for each other at the same time.
Show that even if you disagree with the final decision they make, you support the direction the team is heading.
Written by Ryan Brunner on December 28th, 2018
1st Answer Example
"I think that it is possible to be a great team member, even when disagreeing with the leader. It's all in how you maintain respect for each other despite the difference in opinion."
Written by Ryan Brunner on December 28th, 2018
2nd Answer Example
"I believe that being a good team member is more about attitude than it is about compatibility. You do not need to agree with everyone 100% of the time, to be effective in your job."
Written by Ryan Brunner
4. Have you every personally touched someone's life in a job before? What was the situation and why was this important to you personally?
How to Answer
The entire basis of the nature of LifeNet Health is to help positively impact lives. Whether it is saving someone's life through receiving a new organ or tissue or providing closure to the family of a donor, the work you may perform for LifeNet could potentially be life altering for someone that you work with. For this question, your interviewer will be looking to hear that you really do feel the personal side of the business. For your answer, think of a creative example where your work truly impacted someone's life in a positive way. Even if you don't have experience in working in the healthcare industry where life really was saved, something you have done on the job in the past has positively impacted someone so talk about your actions and why they were important to both you and the person that you impacted.
Written by Ryan Brunner on December 28th, 2018
1st Answer Example
"For me to truly enjoy my work, I need to have some personal investment in my work to be happy and positively impacting others gives me this sense of greater being in my work. As a engineer in the medical field, I don't often get first hand experience for who my work impacts but last year at a conference on bio-medical engineering, a young boy who had received an artificial arm that I helped design spoke and I got the chance to meet and talk with him. The five minutes we spent together were greater than any paycheck or bonus that I've ever received in my work in hearing how he can now play sports, write and play alongside all of his friends."
Written by Ryan Brunner on December 28th, 2018
2nd Answer Example
"During my time conducting stem cell research at Georgetown University, our cancer research has greatly impacted the lives of many people through treatment options for those stricken with the disease. Our research has helped physicians diagnose the disease quicker and helped with better treatment options. I would look forward to bringing my research to LifeNet to help better the lives of more people."
Written by Ryan Brunner
5. What is your greatest weakness?
How to Answer
Pick a weakness that is not a core skill for this position. You can be candid in your answer; recognizing that you aren't great at something and acknowledging your need to improve. Be sure to have an action plan in place for improving on this weakness.
Perhaps you are watching TED talks to gain skills in a particular area, reading the latest-and-greatest book on the subject, or maybe you are taking a seminar at a nearby community center. We are all human with our weaknesses, so don't be afraid to share yours!
Written by Ryan Brunner on December 28th, 2018
1st Answer Example
"I believe I could improve on some technical skills including Excel and Word. Currently I am at a beginner to intermediate level; however, I would be more comfortable at an advanced level. I have enrolled myself in an evening/weekend workshop for the next six weeks. We will see how stellar my skills are after that course!"
Written by Ryan Brunner on December 28th, 2018
2nd Answer Example
"I know this will come off as cliche, but it's truthful. My weakness is in not delegating. I know what I want to be done and how I want it done, so it's often easier to do it myself. However, it can inhibit my ability to grow. I cannot take on every step of a project; I need to be able to give the task or a portion of it to another team member or direct report, let go of the control and know it will be taken care of. I've spoken with my current manager about it, and we've developed a system where he can call me out on the behavior since often I'm not aware of it. By bringing awareness to it at the moment, I find my propensity to hold onto control has decreased, so I'm certainly moving in the right direction."
Written by Ryan Brunner
6. In your career, what experience do you have in dealing with evolving technology on the job?
How to Answer
No matter the business or industry that you've spent your time working in up to this point in your career, chances are strong that you've had to deal with changing technology that has significantly impacted your work. In the field of healthcare and bio-medicine, rapidly changing technology has greatly impacted the ability to provide greater outcomes for patients in much more efficient manner. And while the evolving technology has greatly impacted patient results in a positive way, the people directly working with the changing technology have to maintain a positive and open attitude to change and your interviewer will be looking to hear that you have that approach by you giving a direct example of a time you had to deal with changing technology.
Written by Ryan Brunner on December 28th, 2018
1st Answer Example
"Through my nursing career, health charts and records have changed drastically over time from paper charts to full blown electronic medical records. Recently, my currently employer changed to a new EHR and the change was pretty drastic to our day to day duties with patients and our documentation. Where a lot of my colleagues were very negative about the change, I tried to focus on how the finished product would impact the patients and improve my work processes and those things were easy to see through a positive approach. I think my colleagues were just more scared of change for the sake of change and the training they would have to undergo in the switch to the new system. My positive approach and openness to learning something new really impacted my colleagues to take the same approach."
Written by Ryan Brunner on December 28th, 2018
2nd Answer Example
"In my career this far as a Sterile Processing Technician, I've had be welcoming and adaptive to equipment changes that have ultimately made our work safer for patients. Just last year, my organization purchased a new sterilizer and the new machine required hours of training and a few minor changes in processes for us in the sterile processing department. I kept an open mind to learning something new and it was a great experience. Can you elaborate on what technology changes your sterilization techs have seen here at LifeNet Health?"
Written by Ryan Brunner
7. In your opinion, what makes you a great problem solver?
How to Answer
Employers want to know that you have a methodical approach to problem-solving. Consider the skills and qualities that help you successfully face problems. Perhaps you have a keen eye for detail. Maybe you can see opportunity when others can only focus on the issue. Share your strengths as a problem solver, and your ability to come up with innovative solutions.
Written by Ryan Brunner on December 28th, 2018
1st Answer Example
"I am a great problem solver because I do not allow stress to cloud my judgment and mute my sound decision making. I am a keen observer with a great memory which allows me to recall unique solutions or ideas."
Written by Ryan Brunner on December 28th, 2018
2nd Answer Example
"I believe I am a great problem solver because I am sure to gather as many facts as possible, I look at the problem and its potential solutions from multiple angles, and I am not afraid to make a creative decision that might seem off the beaten path."
Written by Ryan Brunner
8. Talk about one of your favorite experiences working in a collaborative team environment. What made the experience great and what was your role on the team?
How to Answer
At LifeNet Health, a collaborative approach is necessary in the job that you are interviewing for. Whether it be collaborating with colleagues at LifeNet or with external clients or partners, your ability to work cohesively with others will be vital to your success in the role. For this question, your interviewer will be looking to gain insight into what type of team environment you thrive in and what role you like to play on a team. For your answer, talk about what personal factors make a team both fun and successful to you and elaborate on the types of roles you have the ability to play in a team environment. Reiterate to your interviewer that you have the ability to work with a diverse group of people without holding personal biases.
Written by Ryan Brunner on December 28th, 2018
1st Answer Example
"Early in my career, I was able to be a part of an IT project with the healthcare organization that I was working for. We were implementing a new online patient portal for patients to access healthcare, billing and well-being information. As one of the IT experts on the team, this was my first opportunity to work with leaders and representatives from other departments and I learned so much over the six month planning and implementation project. I gained a lot of personal confidence in my work during this project because some high level leaders on the clinical side were looking for my expertise on areas and I was commended several times for my input. On this project, I think I developed some great team leadership experiences that I still carry forward with me to this day."
Written by Ryan Brunner on December 28th, 2018
2nd Answer Example
"In my current role working as a nurse as part of a home care team, we are a very cohesive group that puts an emphasis on communication and teamwork and these factors really help us function effectively while having fun on the job. In the home health world, we are often off-site on our own and we need to stay in communication regularly to ensure that our patient load is handled promptly. In my current environment, we are all there to help support each other when needed. If I need help, I never hesitate to ask. If a teammate reaches out to me for help, I prioritize my workload to help when and where I can. I would look to carry this collaborative, team-based approach to the team here at LifeNet Health."
Written by Ryan Brunner
9. With the ongoing changes in the healthcare services industry, how do you keep your knowledge current?
How to Answer
Employers expect employees to stay up-to-date on their respective field, and today's technology makes this reasonably easy! List several ways that you receive your industry knowledge and stay on top of trends.
Tell the interviewer about those daily update emails you receive from professional organizations, conferences you attend, and seminars you have taken.
Lastly, it's a great idea to ask the interviewer what resources they refer to for industry trends. That question can start up a great conversation, and you may learn a thing or two as well.
Written by Ryan Brunner on December 28th, 2018
1st Answer Example
"Every morning I listen to X Podcast because I find the information to be fresh, and valuable. In addition to this podcast, I also subscribe to a couple of industry blogs. One is ABC, and the other is XYZ. I greatly value the information shared between fellow professionals. What resources do you prefer to stay on top of industry trends and changes?"
Written by Ryan Brunner on December 28th, 2018
2nd Answer Example
"I am an avid fan of google alerts! I will receive an email with the related information any time there is a major headline about the healthcare services industry. In addition to this, I also subscribe to a couple of medical-related journals."
Written by Ryan Brunner
10. At LifeNet Health, we put a great amount of resources in honoring the donors who help change the lives of others. Why do you feel this is important?
How to Answer
When looking at LifeNet Health from a 10,000 foot overview, they really do function in a great circle of life. And just like a famous Disney movie once proclaimed, each part of that circle must be nurtured to ensure that the greater good of the whole is taken care of. For your answer here, make sure that you research the Donor Families and Recipients resources that the organization provides. Talk about the fact that the families of donors are often looking for closure on their loved one and the fact that their heart, liver or other organ/tissue helped save someones life may in fact bring a greater sense of well-being to them.
Written by Ryan Brunner on December 28th, 2018
1st Answer Example
"From a personal experience, I can talk about the family of a close friend here in Virginia that has been a part of a bunch of the events put on by LifeNet following him being an organ donor following his death. Last year, they attended the tribute album workshop and the tree of remembrance ceremony. While the families have certainly grieved hard over the past year and a half, these events always bring a smile to their faces knowing that a part of him lives on in helping to provide life to others."
Written by Ryan Brunner on December 28th, 2018
2nd Answer Example
"I think that the resources that LifeNet Health puts into honoring the donors and the family's of donors is absolutely is amazing. I loved reading about the support groups and the events that you organize. Having lost loved ones that were close to me, I'm sure that these things help promote some sort of positivity in individuals dealing with loss in knowing that their loved one was able to help someone else in dire need. By honoring the donors, the families know that the legacy of their loved one can live on."
Written by Ryan Brunner
11. If LifeNet Health hired you today, what would you accomplish first?
How to Answer
When you start a new position, it is essential to set a goal on how you will make a positive impact quickly after being hired. Tell the interviewer what your impact goal is, should you be the successful candidate. If you want to make an impact with your answer, refer to the immediate needs of the company such as increasing budgets, or improving patient care, for instance.
Written by Ryan Brunner on December 28th, 2018
1st Answer Example
"When we were speaking earlier, you mentioned that you were urgently seeking to improve the level of patient care and compassion at this facility. I want to offer my strong skills when it comes to building patient rapport and help to improve the satisfaction of everyone that uses the services of LifeNet Health. I plan to make a positive impact very quickly."
Written by Ryan Brunner on December 28th, 2018
2nd Answer Example
"This question is a delicate one, and you need to show respect for the onboarding process, then give a moderately ambitious project that you could execute. This concept is often called your 'value proposition' in marketing. "Hire me because I'll do X."
But remember this is your campaign promise, if hired, it will likely be your first target to hit and depending on the environment, it could make or break you. The best approach is to give a functional analysis of the employers' needs and your skills."
Written by Ryan Brunner
12. Due to the nature of our business here at LifeNet Health, working with families that are experiencing a recent loss is common. Have you had to deal with grief and loss on the job in the past?
How to Answer
Depending on the role that you are interviewing for with LifeNet Health, you may have to work with families and loved ones that are dealing with a very recent death. For this question, your interviewer will be looking to see if you have experience working in this situation and how you are able to handle the situation. In speaking about your abilities to work with grieving families and loved ones, discuss your ability to remain calm and focused while projecting a compassionate approach with those coping with loss. When working with donors, time can often be of the essence to insure that organs and/or tissue are harvested in a timely manner, so educating the family on the importance of the decision to donate is vital. If you don't have direct experience on the job, dig into your personal life for experience and translate that into how it would work on the job.
Written by Ryan Brunner on December 28th, 2018
1st Answer Example
"During the early part of my career working in the Intensive Care setting as a nurse, working with those close to very sick and dying patients was very common. Knowing that those people were going through a very trying time in their life, I approached our interactions by putting myself in their shoes. People with a dying loved one ultimately want to know the truth about potential outcomes and be given the treatment options available with knowledgeable information on those options. While putting myself in their shoes, I also have the ability to remain composed. Now in a leadership role, I love to work with my staff on developing the skills to work with those that are experience grief and loss and I'd look forward to carrying these skills over to LifeNet Health."
Written by Ryan Brunner on December 28th, 2018
2nd Answer Example
"While not having to deal with grief and loss directly on the job, my personal experience in dealing with a couple of different tragic deaths of friends and family members will greatly help in this position as a Recovery Specialist with LifeNet Health. During these times of loss, I focused on the feelings of others and taking a caring approach to listening to their feelings and talking through them. For myself, I took personal time needed to recuperate in a healthy manner. Can you further elaborate on how this position works with those dealing with grief and loss?"
Written by Ryan Brunner
13. What part of your healthcare career brings you the most stress?
How to Answer
Stress can often be a regular part of the day to day work experience. Talk to the interviewer about which areas of your career are the most stressful. Ensure that your answer does not include a factor that would make you appear unfit for the position. (IE: a bus driver should not find driving to be the most stressful part of the job).
Written by Ryan Brunner on December 28th, 2018
1st Answer Example
"The part of my career that brings me the most stress is when the schedule is running behind due to lack of hustle on mine or my teams part. I like to be on time with my schedule to ensure that our patients and clients are assisted properly."
Written by Ryan Brunner on December 28th, 2018
2nd Answer Example
"To be completely transparent, I probably bring myself the most stress because of my innate desire to be the best. I strive for perfection too often, which causes undue stress on myself. I manage this by focusing my energy on productive activities that are good for my career."
Written by Ryan Brunner
14. Tell me about yourself.
How to Answer
Take a few minutes to tell the interviewer a few things about yourself. You can begin with your recent education, family life, volunteer work, or talk about your travels. Bring up anything that is interesting and highlights your ability to be a responsible, reliable, and bright individual.
Written by Ryan Brunner on December 28th, 2018
1st Answer Example
"A bit about me - I love to travel, read, and conduct research. I am a recent grad from Columbia University and have spent the past 12 months traveling the world. It was the best experience that I could have given myself as I was able to learn so much from seeing how the rest of the world lives. I returned to the US just last month and had been actively looking for work the past couple of weeks. I am looking forward to getting into the routine of a career again."
Written by Ryan Brunner on December 28th, 2018
2nd Answer Example
"I am an avid marathon runner and have traveled to 10 countries in the last eight years to compete in a variety of races. I am a competitive individual and enjoy keeping fit. Being newer to my career in healthcare services, my biggest goal as of late has to take as many related courses and workshops as possible. I am eager to get a great start on my career."
Written by Ryan Brunner
15. At LifeNet Health, total customer satisfaction is our primary goal. What does customer service mean to you in your potential role?
How to Answer
At LifeNet Health, the definition of a customer will vary depending on the role that you are interviewing for so it will be vital for you to research the organization and the job you are interviewing for to provide a great answer here. Whether you would be working with the families of donors, healthcare providers or internal colleagues, the overall sense of customer service you provide remains the same in the end. Talk about your ability to represent the organization in a professional manner, your ability to show compassion, your ability to bild trusting relationships and your ability to add knowledgeable value to any interaction.u
Written by Ryan Brunner on December 28th, 2018
1st Answer Example
"From what I know about LifeNet Health and this role as a Transplant Coordinator, customer service is job number one in the services that I would be providing for both the healthcare organizations and the donors that I would be working with. During my time as a Registered Nurse, my customer service skills that I strongly developed were a knowledgeable and compassionate approach as well as the ability to build long-term working relationships with both patients and colleagues. I think these traits would transfer nicely to me developing long lasting relationships with the external organizations I would be working with and the families of the donors that would require a compassionate and well-informed approach."
Written by Ryan Brunner on December 28th, 2018
2nd Answer Example
"Having worked as a Maintenance Technician in healthcare for a few years, my customers have been internal departments and leaders that expect a job well done in a timely and efficient manner. To provide the best service possible, I communicate with them effectively, whether it is through email, phone or in-person contact. During communications, I set realistic expectations for how I will do the job and the time frame for how long the job will take. This approach puts the folks that I work with at ease because the communication was up front."
Written by Ryan Brunner
16. Do you prefer to work in a team based position or individually?
How to Answer
In which situation are you the happiest and most productive? Talk to the interviewer about your preference when it comes to teamwork or working individually. Be sure to avoid pigeonholing yourself into one particular scenario (IE: I only like to work by myself). You may work well without the need for much management or direction, or perhaps you are better driven in a collaborative and team led environment. Either way, be honest with the interviewer about your preferences without leaning negatively, either way.
Written by Ryan Brunner on December 28th, 2018
1st Answer Example
"Whether I am doing an independent project, or working in a team environment, I always give my best. I enjoy the camaraderie of working in a team, but I can be successful working autonomously as well."
Written by Ryan Brunner on December 28th, 2018
2nd Answer Example
"I have found, in the past, that I work well in an individually driven environment; however, I can certainly be productive in a team-based setting as well."
Written by Ryan Brunner
17. Patient care requires a strong amount of compassion. Do you consider yourself a compassionate person?
How to Answer
To succeed in the healthcare services industry, you should have a solid level of compassion for your patients or customers. Talk to the interviewer about the compassionate qualities that you possess. How would you rate your level of compassion for others?
Written by Ryan Brunner on December 28th, 2018
1st Answer Example
"I understand that compassion is one of the top qualities that I need to bring to the workplace, being in the healthcare services profession. I consider myself a very compassionate individual. I am warm hearted, responsive to my patients' needs, and always empathetic."
Written by Ryan Brunner on December 28th, 2018
2nd Answer Example
"Some ways to describe yourself could be:
- Understanding
- Warm Hearted
- Empathetic
- Responsive
- Charitable
- Tender Hearted"
Written by Ryan Brunner
18. How would you describe your personality?
How to Answer
Personality and character are two very different things. The interviewer is looking for more information on your traits vs. your integrity. Your example could include buzzwords such as introverted, energetic, and confident.
Written by Ryan Brunner on December 28th, 2018
1st Answer Example
"I would describe my personality as approachable, light-hearted, and positive. I believe that, if asked, my colleagues and supervisor would say the same about me."
Written by Ryan Brunner on December 28th, 2018
2nd Answer Example
"I'm genuinely easy-going, probably from all the international travel I experienced in my 20's. I like to do the right thing, and sometimes I get stressed trying to reach that goal, but I think it's a worthwhile endeavor. I can be funny, but my sense of humor is pretty dry, so people don't always know that about me when they first meet me."
Written by Ryan Brunner
19. If you were to be hired at LifeNet Health, how could we make you feel empowered in your job?
How to Answer
As part of LifeNet Health's quality statement, they believe in creating an environment that promotes employee and management involvement and responsibility in their jobs. For this question, your interviewer will be looking to gain insight into how they can better empower you to be a critical thinker and decision maker in your work. For your answer, talk about what makes you motivated as an employee and explain what your ideal working relationship is with your supervisor or manager. While there is no right or wrong answer to this question, be sure to let your interviewer know that you are a self starter in your work that has the ability to make decisions on your own with little oversight.
Written by Ryan Brunner on December 28th, 2018
1st Answer Example
"In all honesty, I am a very motivated person in my work and I've proven this on the job in the six years with my current employer. I work remotely away from our main office most days and when I'm onsite with a client, I have to think on my feet often without being able to consult with my director at a moments notice. If hired for this position and once properly trained, I would be able to hit the ground running as an Equipment Technician. I'd welcome the opportunity for us to meet on a regular basis that works for your schedule where we could talk about work updates, issues and upcoming goals."
Written by Ryan Brunner on December 28th, 2018
2nd Answer Example
"During my time working as a Medical Assistant for a large healthcare system, the physicians and leaders that I worked with were able to quickly trust in me to do my work with little oversight. On the administrative side of things, my organizational skills and computer abilities enable me to work effectively and efficiently. If I have a question, I never hesitate to approach a person for clarification. Personally, I find myself motivated to do a great job and a pat on the back or a simple thank you goes a long way in helping motivate me even more."
Written by Ryan Brunner
20. Why does your background make you a good fit for this position?
How to Answer
With the unique nature of LifeNet Health's business model, they often look to hire people from unique backgrounds and buying into the mission of the organization is a need from any candidate that is interviewing with the organization. For this question, it is important that you do your homework on the position and the duties that will be expected of you. From that homework, you can expand upon your education and experience to talk about how you are a good fit for the job. To add the icing to the cake, let your interviewer know how your skills and education can add to the overall mission of the organization.
Written by Ryan Brunner on December 28th, 2018
1st Answer Example
"As you can see from my resume, I have extensive training and experience as a Delivery Representative in a couple of different industries. I have a flawless driving record and attendance history on the job. This position as a Tissue Recovery Specialist really excites me because I will be able to use my work history along with my people skills and analytical skills to really help impact the lives of the people that LifeNet Health serves. Are you able to elaborate on the training that would be involved for the position if I were to be hired?"
Written by Ryan Brunner on December 28th, 2018
2nd Answer Example
"I really believe that my background working as a Registered Nurse in the operating room setting would greatly benefit LifeNet Health in hiring me for the Transplant Coordinator role. I have excellent organizational and administrative skills as demonstrated by my time being the unit lead, where I coordinated schedules and ordered supplies for the department. On top of my organizational skills, my patient assessment skills would transfer nicely to the donor evaluation duties of this position. From your perspective, do you see me as lacking any experience required for the position?"
Written by Ryan Brunner
21. At LifeNet Health, we strongly believe in developing our employees professionally to help them achieve their career goals. What are your ultimate career goals?
How to Answer
LifeNet remains focused on the continuous development of their employees on a professional level. Every hiring manager would like to know that their investment of time and training will pay off. This question poses a tough question for you as the interviewee in that your interviewer is looking for a long-term fit, but you need to be honest with yourself and your interviewer with potential goals that you have. For this question, it is important to research the organizational structure of LifeNet to ensure that your career goals fit into the structure of the organization. Try to assure the interviewer that you see both the position and the organization as a long-term fit.
Written by Ryan Brunner on December 28th, 2018
1st Answer Example
"In 3-5 years I would like to see my career with LifeNet Health include a path towards a leadership role. I am very keen on paving a long-term career in the healthcare services realm and would love the opportunity to do that here. I think my experience so far working as a Medical Equipment Technician matches me well for this position and my education and personality make me a great future leader with the organization."
Written by Ryan Brunner on December 28th, 2018
2nd Answer Example
"In earning my PhD in Biochemistry, I always felt my calling was research in Regenerative Medicine. If hired for this position, you will find that my skills and knowledge will greatly benefit the research team here. I'd love for more opportunity in the future to have a focus in cardiovascular research. Do you see this as a potential opportunity in the future?"
Written by Ryan Brunner
22. Have you ever been involved in ordering medical supplies, maintaining inventory, or other types of health care related administrative duties?
How to Answer
The interviewer would like to know if you understand what it takes to keep on top of ordering medical supplies and inventory. Assure the interviewer that you are capable of foreseeing needs, and making the appropriate action. Highlight your ability to be responsible when it comes to related administrative tasks.
Written by Ryan Brunner on December 28th, 2018
1st Answer Example
"I have experience in ordering medical supplies and maintaining inventory. I fully understand that there is an art to being properly organized when it comes to the availability of supplies. For medical ordering and inventory, I have used a variety of software and programs such as ABC and XYZ."
Written by Ryan Brunner on December 28th, 2018
2nd Answer Example
"Yes. I used to do this in my former position. I was responsible for maintaining supplies on the general surgery ward for five years. It was great at working behind the scenes with the result being efficiency for others."
Written by Ryan Brunner
23. It is often said that a career in healthcare is a 'thankless job'. How can we keep you motivated and engaged, even on the days when you feel your work goes unnoticed?
How to Answer
The interviewer would like to know how they could continue to motivate you - even on the hardest of days. Do you need to have verbal recognition? Are you motivated solely by the success of your team? Talk to the interviewer about how you have stayed motivated in the past.
Written by Ryan Brunner on December 28th, 2018
1st Answer Example
"I am an easily motivated individual, and it does not take much to keep me engaged. I am fully aware that healthcare-related positions can seem thankless. Honestly, the best thanks that I can get is a pat on the back now and then. The majority of my motivation comes from simply helping people."
Written by Ryan Brunner on December 28th, 2018
2nd Answer Example
"My chosen career was helping people at exactly the point they were least capable of censoring themselves or giving back. So, I stopped needing thanks from my patients. It's not like I don't need positive reinforcement. Everyone does. But I made a point to find it in other places instead of expecting it from my patients. Nowadays I make an effort to expressly thank the people I work with when they do a good job. I focus on being grateful to be allowed to see private, raw, emotional parts of peoples lives. And I make work-related goals I can achieve for satisfaction."
Written by Ryan Brunner
24. If you could expand your knowledge and expertise in any area of healthcare services, which would you choose?
How to Answer
The interviewer would like to dig deeper into your true areas of interest when it comes to healthcare services. They want to know that your passions align well with what LifeNet Health is offering. Talk to the interviewer about the areas of healthcare you would like to focus on most, and then tie that information in with what the position at LifeNet Health would be offering you.
Written by Ryan Brunner on December 28th, 2018
1st Answer Example
"If I could expand my expertise in any healthcare service area I would choose anything within primary care. This is one of the reasons I have applied with your company. I feel that your focus will be a great fit with my long-term career goals."
Written by Ryan Brunner on December 28th, 2018
2nd Answer Example
"I'm interested in research. One of the things that attracted me to working with your company is your ongoing community-based research collaborations. I'd be curious to hear if the [clinic/hospital/program] had any needs in this area. Is this something junior staff can be involved in?"
Written by Ryan Brunner
25. Here at LifeNet Health, part of your role will be to educate others on the benefits of the services that we provide. Have you had to provide training or education in the past?
How to Answer
No matter the position that you are interviewing for with LifeNet Health, chances are great that you will be expected to provide education to partners, clients or colleagues on the services that the organization provides. You will be expected to be knowledgeable about your job and the overall function of the organization in your role. For your answer to this question, whether you have direct training or education experience, talk about why education in this industry is important and talk about methods that you do or would use to teach others. Use any personal experiences that you have in educating others and be sure to mention that you have the ability to inspire others to believe in a mission or a goal.
Written by Ryan Brunner on December 28th, 2018
1st Answer Example
"During my career as a Project Manager, providing education to teams that I've created and been involved with has been key to the success of the team. When working alongside a diverse team, the first step to success is ensuring that all members of the team know the ultimate goal of the team and I take time to hold brainstorming sessions with the team where goals are discussed and set. During these sessions, I educate the team on why focusing on a goal is important and I like to use a fun and hands on approach that involves everyone on the team. Once goals are established, I find that team members have buy-in to the rest of the process. From there, on any great team, I never hesitate to provide one on one coaching to team members. In these situations, I become an attentive listener to the individual that I'm working with an use internal motivators to help them become better members of the team."
Written by Ryan Brunner on December 28th, 2018
2nd Answer Example
"During my time working as a nurse, I've really loved providing training and education to my colleagues, students and patients. As a preceptor for nursing students, I take a collaborative approach to providing hands on training for them. Remembering back to my time training as an RN and knowing that actually doing things does wonders, I allow this approach with the students that I work with. When I'm working with my patients on education, I make sure that I get to know my patients and their needs and provide education in a manner that makes sense for them. If I need to use simple language outside of medical terminology, I do that so they are able to comprehend what I am saying and I find that patients are very appreciative of this."
Written by Ryan Brunner
26. In order to work for LifeNet Health, you must be able to pass a full criminal background check. Do you consent to a full background check?
How to Answer
Working in the healthcare services industry means that you are in contact with vulnerable people, children, pharmaceutical drugs, drug-related equipment, confidential information, and other areas of sensitivity. Assure the interviewer that you are able and willing to pass a complete background check. If you have a criminal record, you must disclose this.
Written by Ryan Brunner on December 28th, 2018
1st Answer Example
"I have a clean criminal record and am happy to comply with any background check you require of me."
Written by Ryan Brunner on December 28th, 2018
2nd Answer Example
"No problem. I understand that it's part of the job. But I want to be up-front, I have done a full background check before, and there is a possibility you will see a charge for possession of marijuana in the check. It was several years ago, and it's no longer an issue for me because I've made significant changes in my life to pursue this career. But I don't want you to be surprised by the information. I'm happy to answer any questions you have."
Written by Ryan Brunner
3rd Answer Example
"I have a misdemeanor on my record from 15 years ago. I am happy to continue in the interview process and comply with your background checks should you allow for some exceptions."
Written by Ryan Brunner
27. Has your life ever been personally touched by organ or tissue donation? Why do you feel our role is important to the overall well-being of society?
How to Answer
LifeNet Health is looking to hire employees that have a personal stake and/or belief in the business they are conducting. If you have a personal experience, that is great and be sure to share it with your interviewer while speaking to how the experience has impacted you and made you believe more in the efforts of LifeNet. If you don't have personal experience, there is no need to fret because a lot of other people don't. In this case, it is important to talk about why you feel the work that LifeNet Health does on a daily basis is important to really sell your interviewer on the fact that you would be dedicated in your job.
Written by Ryan Brunner on December 28th, 2018
1st Answer Example
"While I haven't been personally impacted by having any close family members or friends benefiting from organ or tissue donation, I know just how big of a need there is with all of the people waiting on transplant lists. The mission of LifeNet in the Virginia area would be great to be a part of in just knowing that I may have done my part in helping change someone's life for the better."
Written by Ryan Brunner on December 28th, 2018
2nd Answer Example
"A couple of years ago, my wife's uncle was in a tragic accident. Being an organ donor, his heart and other organs were harvested i a very timely fashion. What makes the story so amazing was my wife's family being notified that his heart was used in a successful transplant to a person that had been waiting for several years. Knowing that a part of him lived on really helped the family with closure due to the tragedy. Seeing this position with LifeNet really sparked interest in me helping to make more of these stories come to life."
Written by Ryan Brunner
28. At LifeNet Health we take pride in our great relationships with clients, vendors, coworkers, and patients. Do you consider yourself to be a strong relationship builder?
How to Answer
Assure the interviewer that you would treat everyone at LifeNet Health with great respect and a positive attitude. Discuss the ways that you would build strong and healthy relationships if hired.
Written by Ryan Brunner on December 28th, 2018
1st Answer Example
"I have often been complimented on my relationship building skills. I like to get to know people and ask them questions about themselves. Most people love to talk about themselves, and I find it's a great and simple way to start building rapport with others. I consider myself to be a strong relationship builder and take pride in my 'people skills'. Rest assured, I would be a great ambassador of positive relationships for LifeNet Health."
Written by Ryan Brunner on December 28th, 2018
2nd Answer Example
"Some ways to build strong relationships in the workplace:
- Have strong follow-up
- Offer sincere conversation
- Get to know people on a personal level
- Be trustworthy
- Avoid gossip
- Offer mutual respect
- Be mindful of your actions
- Compliment others
- Be positive
- Be a strong listener"
Written by Ryan Brunner
3rd Answer Example
"I am happy to hear that LifeNet Health, Inc. values long-term relationships. This fact is a bonus for me, and it's one of the reasons I chose to work in the medical field. I like working in an industry where genuine care is valued. Healthcare is not a place for gimmicks because health is precious and irreplaceable. In the past, I've had a lot of success by focusing on building a reputation for consistency and followup. What you describe is a good fit for me, these skills are valued by reputable vendors, and I'd like to represent a company that wants to create long-term sustainable partnerships."
Written by Ryan Brunner
29. Tell me about your healthcare related education and training.
How to Answer
Take a few minutes to walk the interviewer through your formal post-secondary education as well as any on the job training. Talk about your most positive take-away's from your post-secondary experience and be sure to tie in how that experience will help you succeed in this position.
Written by Ryan Brunner on December 28th, 2018
1st Answer Example
"I have a nursing degree as well as additional on the job training within clinical research. I feel that my nursing education opened up many potential industry-related avenues for me. I graduated top of my class and completed a valuable internship with 'XYZ Health Services'. All of these experiences have helped prepare me for success in this role with LifeNet Health."
Written by Ryan Brunner on December 28th, 2018
2nd Answer Example
"I did my undergraduate in chemistry and medical school at St. George's University. I loved surgery, so my electives were in general surgery, trauma epidemiology, and orthopedics. I'm happy to be moving on to more responsibility as a resident. I have had some amazing mentors, and I found that I could perform with some different teaching styles."
Written by Ryan Brunner
30. In the healthcare services industry there are many emotions in a day. Have your emotions ever been in the way of your productivity?
How to Answer
The interviewer wants to know if you consider yourself to be an emotionally driven person. Talk to the interviewer about your emotions and if they have ever affected your productivity at work.
Keep in mind - almost everyone is an emotional creature to some degree, but there are other ways that you can describe yourself that have a more positive connotation. If you are passionate, you could choose to refer to yourself as:
- Expressive
- Communicative
- Open
- Unreserved
- Warm Hearted
Written by Ryan Brunner on December 28th, 2018
1st Answer Example
"Everyone is emotional to a certain degree, and I would consider myself kind-hearted and open. A career in healthcare can be emotional at times; however, I choose to focus on the positives. For instance - if we are close to losing a patient, I will focus on the positive memories rather than the illness. This mindset has consistently allowed me to continue with a productive shift no matter the emotions that come my way. "
Written by Ryan Brunner on December 28th, 2018
2nd Answer Example
"This is a great question. I think the right answer is, 'of course, but not for long'! We've all had those tough cases. A child dies, a patient yells at you, or you have to give someone a cancer diagnosis. Its professional to take a few minutes after an encounter like that and let those emotions come and go. I cope with these emotions by telling myself that it's not my story, its the patient's story. I think it's okay to be moved by someone else's experience, but I don't need to make it mine."
Written by Ryan Brunner
31. Tell me about a time you recognized an opportunity for quality improvement in your department. How did you go about resolving the issue?
How to Answer
LifeNet firmly believes in quality improvement through all divisions of the organization because their world in continuously changing and evolving. For this question, your interviewer will be looking to hear that you have a watchful eye for quality improvement and that you utilize your skills and the help of others to help solve issues. In your example, expand upon your diagnosis of an issue and explain the process you took to help solve the problem. While no answer is right or wrong for this question, make sure to stay focused on the process that you use and let your interviewer know that you are always looking to improve processes in your work.
Written by Ryan Brunner on December 28th, 2018
1st Answer Example
"As one of the leads for my department when the large healthcare system I was working for at the time implemented a new EHR, I could tell right away that not a lot of thought was put into the back end security of the system when the clinical side of the enterprise were walking through the implementation steps. Heading the charge from the IT side, I approached our CAO, who was heading the team through implementation. I expressed concern that not enough thought was given to encryption of the patient portal part of the system and an extensive password protection system. Knowing my concerns were legit, the CAO asked that I prepare a presentation for the next team meeting the following week to point out the potential patient hazards and legal risks we faced if we didn't look into it further and weigh potential costs. The presentation went well and we implemented two great measures for when the system went live."
Written by Ryan Brunner on December 28th, 2018
2nd Answer Example
"In my most recent position, I was an Administrative Assistant in a large dental office and part of my duties were to assist in patient scheduling. Working with six different providers, the scheduling model we had been using often left very little time for same day emergent appointment and we oftentimes lost these urgent patients to a competitor. After seeing this occur a few times, I approached our owner to let him know my concern and in him seeing potential business lost, the light bulb surely went on in his head. I worked with him and our lead scheduler to implement a block of emergency visit time each day on a rotational basis between our providers. The model has worked great. I know that my eye for improvement like that would greatly benefit LifeNet in this admin role here."
Written by Ryan Brunner