27 LendingTree Interview Questions & Answers
Below is a list of our LendingTree interview questions. Click on any interview question to view our answer advice and answer examples. You may view 5 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
1. One huge philosophy that we believe in at LendingTree is professional development. How have you worked to develop yourself professionally throughout your career?
How to Answer
In an ever-changing field like financial services, LendingTree knows that professional growth and development is vital to them staying at the forefront of their industry. For this question, your interviewer is looking to ensure that your values surrounding professional development match the values of the company. Use this question as an opportunity for you to highlight the many ways that you grow and develop yourself to be the best that you can be in your career. Highlight any continuing education you have completed, any societies or groups that you belong to and any publications that you read on a regular basis that will prove to your interviewer that you aren't comfortable being stagnant in your career.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"I am a firm believer in being a life long learner in my work as a Data Analyst. As technology and times have changed over the course of time, I see it as very important to be learning and changing along with the times. Just over the past two years, the Data Fest and Data Summit national conferences and participation in these events on a yearly basis is super important to me to help me grow and develop."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"In the financial field, I have to stay at the top of my game to compete with other advisors and keep clients happy and flourishing. To do this, I subscribe to and read many of the great publications that are out there. Some of my favorites include the Wall Street Journal, Money magazine and Forbes. I also subscribe to many others. As well, I am a member of NAIFA and I have attended the organization's Congressional Conference on a few occasions."
2. What programming languages would you consider yourself fluent in?
How to Answer
While this question gives your interviewer insight into the diversity of your programming language experience, they most importantly want to know that you are adaptable and able to learn on the fly if needed. Talk about the different languages that you consider yourself fluent in and, if possible, do as much research into LendingTree as you can prior to your interview and try to speak to the specific languages that they work with.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"From the start of college, where software engineering grew into a passion for me, I've become very fluent in Java, JavaScript and C++. My current role has me working primarily with C++, but I pride myself on my ability and passion to learn new programming languages and would be able to do so if hired for this role with LendingTree."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"During my training to be an engineer and then in my current role since graduating, a majority of my experience falls within Python. My current role delves deeply into artificial intelligence and Python is awesome with this advanced technology. As I understand it from talking to another engineer here at LendingTree, a requirement would be for me to learn Scala. Though I haven't worked directly with Scala, I believe my experience and willingness to learn would have me up and running in no time if hired for this role."
3. At LendingTree, we expect our Business Analysts to put extra emphasis into the risk management aspects of their project work. How have you performed risk mitigation and risk avoidance in your previous roles as a Business Analyst?
How to Answer
The financial field is often posed with great risks and Business Analysts must always factor potential risks into the equation of any project that they work on. To get a better idea of how you will do this if hired at LendingTree, your interview is giving you a chance to talk about your knowledge of risk and how you have worked with risk mitigation and risk avoidance in your previous positions. If new to the financial services field, it is important to show that you know that common risks can be systematic, operational, legal and credit related.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"As you can see from my resume, my Business Analyst experiences come from the software and manufacturing industries where common risks were associated with systematic and operational faults. Similar to the finance industry, I also have experience in helping mitigate legal risk. In my current role, I mitigate legal risk by working with a team of legal experts to know the laws and then develop a series of what-if questions to propose potential scenarios. Based on the what-if scenarios, we can implement specific requirements into the project to help minimize potential risk."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"From an early point in my career as a Business Analyst, I learned that a solid analysis process is the key to reducing any risk in a project. Two areas that apply the most are scope creep and impact analysis. To reduce scope creep and avoid any risks associate with it, I ensure that all stakeholders understand the scope of the project from the start and that I check in to validate the requirements as frequently as I can."
4. If hired to this role here at LendingTree, what do you see as one initial hurdle you will have to overcome in your first weeks on the job?
How to Answer
At the heart of this question, your interviewer is asking you to take an honest look inside of yourself to discuss what you feel is the biggest learning curve you will have if offered this position. This will give your interviewer a sense of how to handle your onboarding process if hired for the position and give them a sense that you have the ability to see what your biggest need would be. Similar to the what is your greatest weakness question, the key to answering this question is humbly pointing out a flaw that you may see and making a plan for how you will overcome that flaw.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"Having put a lot of thought into this even before submitting my resume for this position, I realize that my greatest hurdle would be making the leap as an Auditor into the financial focused industry. My five years of experience out of college have been focused on management and technical consulting services, but I feel that I've built a very good knowledge base and experience for this role here at LendingTree. If given the opportunity to join your team, my initial focus would be to get enthralled in auditing in the financial industry and I'd do this by being attached at the hip to my colleagues and taking the time to talk one on one with a lot of other staff to help better understand what they'll expect of me in this role."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"Understanding that my role here at LendingTree would have me working with the entire advisory staff, the first hurdle would be getting to know everyone on that team and showcasing the skills that I could bring to their work. If hired for the job, I would hope to be invited to team meetings where I could introduce myself and my role with the team and I'd invite an open conversation with the entire team."
5. How do you define working capital and why is it important for our clients here at LendingTree to take this into consideration when evaluating their finances?
How to Answer
While it will be important for you to explain your knowledge of working capital, your interviewer will really be looking to hear your thoughts on why it is important for clients to consider as part of financial decision making processes. Give an overview of your personal thoughts on the importance of considering working capital while hitting on its ability to maximize an organizations efficiency and profitability.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"While working capital is pretty simple in that is simply defined as an organization's current assets minus their current liabilities, many companies fail to see the importance in these simple numbers. My goal with clients here at LendingTree would be to work them toward a positive working capital ratio as that allows them to have the finances on hand to grow and prosper in to the future."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"Working capital essentially tells me as a financial analyst about the organizations ability to meet financial obligations in the coming years and their ability to grow prosperously into the future. With accurate financial statements, subtracting liabilities from assets shows the overall health of the finances of an organizations and their ultimate direction for the future. I have a lot of great experience helping turn around organizations that have a negative working capital into a position position in a short amount of time. The clients here at LendingTree could benefit greatly from that work into the future."
6. In this role with LendingTree, we will rely on your analytical reporting skills on a regular basis. Why do you feel analytical reporting is important in the financial field?
How to Answer
Because the financial field is heavily reliant on numbers and data, analytical reporting can be a great tool to help key stakeholders make key decisions that have a positive impact on the business. In your answer to this question, point out the fact that you know the impact that data can have in the financial field and also talk about the types of analytical reporting you have done in the past that can be useful to the team at LendingTree. Also, feel free to ask any follow up questions on the expectation for this position.
Written by Ryan Brunner on July 17th, 2020
Answer Example
"As a Business Analyst, I've always viewed data as a tool to help make the right business decisions and my analytical reporting requires thoroughness in my data reporting. Here at LendingTree, you can easily make decisions based off of hunches or gut feelings. But I have a feeling that the more data gathered to help make the decision, the better the decision ends up being in the end."
Written by Ryan Brunner on July 17th, 2020
7. How can LendingTree motivate you on the job?
How to Answer
Every employer should know how each of their employees is best motivated. Talk to the interviewer about the variety of ways in which you are best motivated on the job.
1st Answer Example
"I am best motivated through words of praise and recognition for a job well done. I do like to know that my efforts are noticed. In my current position, we have a leaderboard, and I do like that concept because it creates a healthy bit of personal competition for me as well."
2nd Answer Example
"I am a natural salesperson, so the best way to motivate me is through performance incentives. In my current position, I have been in the president's club for the past three consecutive years. I am highly motivated by the vacation that I am awarded annually."
8. In your mind, when is monkey testing the most effective in testing new software?
How to Answer
By utilizing random inputs to check the behavior of a program, monkey testing has its time and place in the software testing process. For this question, your interviewer is looking to hear that you have an understanding of the theory behind monkey testing and how you would look to put it to work at LendingTree to test their products.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"In my experience, monkey testing has been very effective in load testing and stress testing new software as standard testing methods couldn't do this without a lot of extra work. Because of the adhoc approach to the testing, load and stress on the software was most highly gauged through monkey testing."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"Because monkey testing is able to find unique bugs that standard testing won't find, I've found it to be very effective for testing new pilot software programs that are reaching new bounds. At my current job, I helped design a brilliant monkey testing process that utilized user behavior to look for certain probabilities of bugs within our systems that we were designing."
9. Here at LendingTree, we ask our test engineers to follow specific QA protocols. What role do you feel QA plays in software development and testing?
How to Answer
As an experience software testing engineer, quality assurance should be ingrained in your brain and your interviewer is looking to get a sense of your personal feelings towards it in your work with this question. In your answer, be sure to highlight QA's importance in reducing errors, maintaining specifications, testing failure parameters and preventing defects from occurring. In the end, make sure that quality is your mantra in the eyes of your interviewer by giving an example or two of how you put QA in the forefront of your work.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"As a test engineer, I take great pride in my role of ensuring that systems go out to consumers as error free as possible. In my current role, I take the time to learn all of the system specifications that are laid out by our design engineers and customize my testing to follow those specifications."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"In my work throughout my career, quality assurance in my testing was an every minute of every day job on my part. While creating effective testing processes on new software is extremely important in following QA protocols, the recording of defects, issuing of reports and assisting the designers on fixing issues are equally important parts of the process that I'd love to let shine here at LendingTree."
10. How do you believe your coworkers would describe you?
How to Answer
The interviewer would like to know how you are seen by your colleagues. Select approximately three words that truly define who you are. Be sure to choose words that radiate positive thoughts!
1st Answer Example
"I believe that my coworkers, if asked, would describe me as a reliable person who is always ready to submit the best work possible. My work ethic has never been questioned, and I am very proud with the work that I have submitted in my career, so far."
2nd Answer Example
"Here are some other great keywords you could use:
- Encouraging
- Caring
- Knowledgeable
- Reliable
- Focused
- Honest
- Assertive
- Tenacious
- Motivated
- Ambitions
- Conscientious"
11. Data Scientist is a fairly new role here at LendingTree. Why do you feel that you can make the jump into the financial industry as a data scientist?
How to Answer
As finance becomes more heavily reliant on data, the need for well educated Data Scientists is becoming a need at LendingTree. And while your background may not be filled with experience in the financial field, it will be your job to convince your interviewer that you have the skills necessary to be strong Data Scientist while also having some great knowledge of the financial industry. Be open and honest of where your strong point fall and where you feel you have the most to learn while being open to making that progress in the field with LendingTree.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"As you can see from my resume, I have a very strong educational and work background in data science. My work experience in the tech industry has helped me grow in many areas that can be beneficial to the team here at LendingTree. I think that my experience in mining and cleaning raw data, paired with my experience in machine learning, could significantly benefit your clients that are seeking new and improved market data."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"My passion and skills for mathematics and computer science drove me to a career in data science and analysis. Up to today, these skills have driven me to create a brilliant start up company that I sold almost ten years ago and then to a career with a large online retailer. Knowing that the financial industry is growing in data analytics, now is the time to strike when the iron is hot. As I've set out on a career search in the field, I have been greatly impressed by what I have learned about LendingTree and would look forward to help growing the data side of your business."
12. Do you have any experience in financial modeling? What skills in financial modeling could you bring to the clients here at LendingTree?
How to Answer
In the corporate finance world at LendingTree, clients may look to you to be the expert to help them build forecasting models for the future. For this question, your interview is looking to hear that you have experience in financial modeling. Talk about your experience, what industry it was in and what tools you needed to help build as detailed of a model as possible. To seal the deal for this question, make sure to explain that your experience could be used across many businesses and industries with the clients you would be working with.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"As you can see from my resume, my corporate finance experience has mostly fallen in the manufacturing industry and financial modeling for forecasting purposes has been a skill that I've been developing over the past ten years. To start, I consider myself a master in Microsoft Excel to build great financial modeling tools that utilize all necessary data from an organization's financial statements. Though my experience is in manufacturing, my skills in financial modeling are ready to be applied to healthcare, banking or any other industry with your clients."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"I have experience creating financial forecasting models in a few different areas of business. I consider my most unique talent to be my experience in M&A modeling for organizations that are looking to grow their business. In my current role, I've worked with leaders of organizations to strategically plan new acquisitions and modeling M&A for them was an integral part of the process. On top of M&A, I have experience in the standard three statement model and discounted cash flow analysis."
13. If you joined the team here at LendingTree, how would you build relationships with those that you would be working closely with?
How to Answer
For this question, your interviewer will be looking to get the sense that you would be proactive about getting to know your colleagues and fitting into the culture of the organization. Use a personal approach to talk about ways that you have done this in the past and how you would do it if hired for this position. Talk about the importance of relationship building in your line of work and how it helps the overall good of the organization if you take the initiative to do this.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"From my first day on the job, I would take the time to break the ice with my colleagues by introducing myself and setting up an individual meeting with each person. In the past, I've done these meetings over lunch or in an office where I've had questions prepared for me to get to know the person both personally and professionally. I want to ask my colleagues what they expect from me and what I can expect from them. I've found that these conversations really help to open up doors for working with each other moving forward."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"Being the new person on the job can be a very high anxiety time for some people, but I love the opportunity to break the ice with my coworkers by making that first contact. I think it's important to get to know each other on a personal level because we spend so much of our lives together in the workplace and I am a caring person that wants to know how last night's soccer game went for the kids. Beyond that first ice breaking conversation, my work relationships are then bonded through my work ethic and helping others on my team to show that I am a true team player."
14. What SDLC models are you familiar in working with?
How to Answer
As a software engineer, you are very familiar with the software development life cycle. For this question, your interviewer is looking to hear what models you have worked on in the past. While there isn't necessarily a right or wrong answer to this question, try to show your flexibility to working with different SDLC models by bringing up your past experiences. Then, show you have knowledge of different models like the waterfall model or agile model. It is also a good idea to use this question as an opportunity for you to learn more about LendingTree by asking your interviewer which model they work off of.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"During my training in software engineering and in my early career, the waterfall model was the standard. In this model, each phase of the development process happens in a set order and projects using this model are easily managed. But over time, as the development projects that I have led have become more complicated and intricate, I have implemented the spiral model. This model has allowed the ability of end users to give feedback early on and often during development and helps to build a more customized product to our customers."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"In my current position with XYZ Company, my department utilizes the agile model in development life cycle. Since our products are so tailored to the needs of our customers, we get a working product very early on in the process and then I work hand in hand with customers to fine tune the software moving forward. It is a very effective model that has built a great reputation for our software among customers. I also have familiarity working with the iterative model and it has similar advantages to the agile model. If I were hired here at LendingTree, can you expand on what models you use here in your software development life cycle?"
15. What would you do in a situation where you just didn't have all of the information you needed from a client? What would be the steps that you took in ensuring you had all of the information possible in creating a financial analysis for a client?
How to Answer
Consulting with clients at LendingTree will likely put you in a situation where you need to put on your investigative detective hat and do some extra digging to be able to provide great results to a client. For this question, talk about your interpersonal skills with your ability to work with others when needed. As well, talk about your ability to research and understand different financial statements and software programs to get the information that you need to solve a problem.
Written by Ryan Brunner on July 17th, 2020
Answer Example
"Through my experience in working in corporate finance across many industries during my career, I am confident in my ability to troubleshoot issues I may have along the way when working with new clients. If I ever came across this situation when on a project with a client, I would start be using my best judgement and analytical skills to search for the information on my own in financial statements and accounting software of the client. If I was still left scratching my head, I wouldn't hesitate to sit down with employees in the finance department or leaders of the organization to pull the information that I would need."
Written by Ryan Brunner on July 17th, 2020
16. As a Business Analyst at LendingTree, you will be tasked with working with diverse teams of stakeholders on different projects. How do you handle stakeholders that are difficult and bullheaded?
How to Answer
Leading a project team will put you in front of many differing personalities and you need to have the ability to work with every type of personality to be successful in this role at LendingTree. While your interviewer may not be telling you that you will work with a difficult person because they know of a few, they're more looking to see how you utilize your communication and problem solving skills to make the situation better for everyone. As you answer this question, feel free to use an example from the past that highlights how you used your interpersonal skills to work effectively with a difficult person on a project team.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"Honestly, one of the things that I love the most about being a Business Analyst is the mix of people that I get to work with and if I took an honest look back over time, I'd say that every team that I was a part of had at least one difficult person to work with. In those situations, I rely on an empathetic approach that really tries to narrow down what makes that person tick on the job. With that knowledge in hand, I can then touch them in a relatable manner and even provide them with work that suits their needs the best."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"Just recently, an executive with my company was the final decision maker and stakeholder on a sales project and she had some very unrealistic expectations for the project from the start and she wasn't afraid to let me know. To best handle this situation, I listened to all of her thoughts on the project and asked a lot of follow up questions to get her sense of the project. After that, I asked for a couple of days to rework some design of the project. When we had our follow up meeting, I educated her on a few legal aspects of the project that wouldn't fit into her mold. She thanked me for the insight and we were off on the right path from there."
17. Give an example of a time that you used a universal design practice in your work as a UI or UX designer. Why was it important to do this?
How to Answer
In the technology, software and mobile app fields today, accessibility is a huge topic. As a designer with LendingTree, you will be expected to help create products that are as accessible as possible to as many end users as possible. In this two part question, talk about why you feel that universal design is important in the work that you will be doing with LendingTree and then really sell your ability to do this by giving an example of a time you used a universal design in your previous work.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"From a very high level, the business success of a program really relies on being universally designed. If we pigeon hole ourselves, a product will only reach a very limited group of end users. But taking that a step further, universal design is the morally right thing to do to help reach people that may not have access to the average program design. Last year, I was part of a project that utilized a voice user interface for users that were deaf or hard of hearing. This simple yet effective design was a huge win for our current customers and in helping drive new business with our groundbreaking software."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"Early in my career, the best piece of advice that I receive was from an experience designer and she said that when UX doesn't consider all potential users, we are no longer working on the user experience. We live in a very diverse world and the programs that I've designed for in the past have certainly had the goal to reach a wide audience. With your financial products here at LendingTree, this same philosophy applies. Last year, based on some feedback from current customers, we switched our design to include a strong color contract to make the system much more user friendly to color blind users. This was both a simple and very effective change to enhance the look of the program."
18. In working with financial data here at LendingTree, what are the steps you would take in the data validation process as part of your work?
How to Answer
Your job as a detailed and proficient Data Analyst requires you to take proper steps in the data validation process to ensure that data used is accurate and clean. Bad data in the financial industry can have a costly impact and your job will be to ensure that doesn't happen. For your answer to this question, discuss the importance and your method for both data screening and data verification as part of the validation process. Also, be sure to talk about any programs that you utilize during the validation process.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"With any large analysis project and performing data validation, my first step is to create a detailed plan for the data needed. This plan will define the required data to be validated and set the way for the remaining steps. The next steps are to validate the information in the database and then the formatting of the data. Finally, prior to validating the data, sampling needs to be done to ensure that a small sample meets the requirements of the project. Being very proficient with many validation programs, I consider myself very proficient in both QuerySurge and Datameer but remain open to learning any new programs here at LendingTree."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"Here at LendingTree, your Financial Advisors rely on the most accurate and up to date data to present to clients and I would take great pride in my job as a Data Analyst to provide the best data possible. To validate data, the two important steps I would take are data screening and data verification. I am very confident in my ability to work with algorithms that screens large sets of data for their accuracy. On top of that, I have worked with a few of the different data verification programs like Experian and Sage Intacct."
19. What do you feel is one of the top issues that is faced by data engineers today?
How to Answer
Being in the midst of the greatest technological revolution in the history of man, data engineers face many difficult issues in the work that they perform on a daily basis. While there are many directions that you can go with this question, be sure to focus your answer on something that you can speak passionately about. If you can research a common issue in the industry that LendingTree works in, you may likely score some bonus points with your interviewer.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"Over the past couple of years, I've come to realize that one of the largest issues we face as data engineers is the large amounts of data that are needed to store and then draw information from. Here at LendingTree, I can only imagine how big of an issue that is in the healthcare industry. I have a lot of experience with cloud based data storage and also server based storage."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"In my recent experiences, continuous, real-time integration is an issue that we will face each and every day moving forward. The need for fast paced information is certainly to blame for this. To stay on top of the continuous integration landscape, I am happy to hear that new and improved systems are being created to stay more real-time and up to the minute. Here at LendingTree and working in the financial industry, how have you seen this need for real-time data impact your products?"
20. What statistical analysis tools do you have experience working with?
How to Answer
As a successful and resourceful Data Analyst, your interviewer at LendingTree is expecting you to be knowledgeable and well-versed in the many tools available to you. In your answer, be sure to show diversity within particular programs like SAS and SPSS while also explaining that you are very proficient in Microsoft Excel. On top of the programs, talk about any experience you have with programming and database language like SQL and Python.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"In my current role, most of my analysis is handled in SAS and I've really grown to appreciate the program's ability to to manage large data sets and create predictive modeling in the financial field. From a past job, I have experience on SPSS and also with the SQL programming language to build robust databases. Of course, I have received expert level training in Microsoft Excel and consider myself a master of the program."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"Having been in the field for over 15 years, looking back at the technological advancements in the tools that we use is very amazing. I consider myself very fluent in both the Sisense and KISSmetrics programs. I also have a good amount of experience in Crystal Reports."
21. Here at LendingTree, we are expecting someone with strong leadership skills to take this role. How would you describe your management style?
How to Answer
Prior to your interview, try to take a long, hard look inside your skills and styles as a leader of others and prepare to present the best management style possible to your interviewer that fits the role that you are interviewing for with LendingTree. Your answer should also involve solid research into the culture of LendingTree and the details of the role you are interviewing for. Some important things to touch on are your ability to promote a team atmosphere and your ability to delegate responsibilities when necessary.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"My overall management style is the belief in building a positive team atmosphere. I'm a firm believer that each person and role brings a specific skill set to the ocverall goals and purpose of a team and I promote a team based atmosphere by larifying everyone's role on the team, keeping every person's objectives clear, rewarding great performers on the team and holding people accountable for their actions. If hired for this role at LendingTree, you can be assured that my promotion of a team based atmosphere would help achieve even higher goals than you have set right now."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"I think that it is crucial for a leader of others to be flexible in their style rather than relying on just one of the canned management styles. I'd like to highlight my abilities to lead as being a manager that works to grow and develop my staff to help them achieve their career goals and a leader who is able to provide direction and authority when the time for it arises. By knowing my team well and promoting our goals, I have the ability to assign work to the right people and follow through with my team on meeting all objective necessary."
22. We pride ourselves on our interdepartmental teamwork here at LendingTree. If hired for this role, what kind of team player could we expect you to be?
How to Answer
In the financial world, teamwork at an organization is the key to success and life at LendingTree is no different. As you talk about your abilities and experiences in being a great team player, try to highlight certain themes like building trust, gaining respect and being a subject matter expert as part of a larger team. Don't hesitate to show flexibility in your ability to both lead others and be lead by others and use examples of times that you've done both. To seal your answer for this question, talk about your desire to work as part of a team and do your research on this position to find out what types of colleagues you will be working with.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"My colleagues that I work closely with would tell you that I'm knowledgeable in my area of expertise to contribute to the much larger team and do so without hesitation. As well, I'm able to communicate effectively, take direction and run with when needed and always willing to help out other areas if I have free time. I understand that I would be working very closely with the Advising staff here at LendingTree and know that they would have high expectations out of my work."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"I prefer to work in an environment that promotes teamwork and collegiality. If I were fortunate enough to join the team here, I want you to know that I love being in a leadership type role on a team where I can delegate work and help train others to better the organization. As well, I also thrive in a role where I am the minion and taking direction from others. I'd say that my key skills in working as a team are my ability to friendly, honest and trustworthy with my team."
23. The day-to-day life at LendingTree can be hectic and stressful at times. If hired for this role, how would you keep yourself motivated when working with stressed colleagues and pushy clients?
How to Answer
The daily life at LendingTree is naturally very fast paced and because of that, both the colleagues and the clients that you may be working with have potential to be stressed, needy and downright mean at times. For this question, your interviewer is looking to get a sense that you would be able to work in this type of environment. In your answer, talk about the fact that you are cognizant of what this job entails as far as personal interactions go and talk about times where you have worked successfully through situations like this in the past. As well, don't hesitate to talk about your own personality traits that help you thrive in these types of situations.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"Being a person that thrives in a fast paced work environment, I have the ability to handle stressed colleagues with a grain of salt. As you can see from my resume, I've spent the last five years in the manufacturing industry where my department worked under tight deadlines all of the time. If I noticed that a colleague was under stress, I offered my help if I was able to and down the road that was usually reciprocated back to me. This unselfish attitude and realizing that someone else's stress wasn't directed at me was the key to maintaining personal health and balance on the job."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"In my current role in client services with a large hospitality group, some days can go off the rails and it feels like I'm working with enraged customers all day long. I have the attitude that their anger isn't directed towards me, but I'm the face of the company that they are currently working with and I need to do my job in helping solve their issue. While I do have great resources at my hand to help solve customer issues, I think that taking the time to get to know all of our management team and how they solve problems is key as well so I know who to put customers in touch with if needed."
24. What do you consider to be a good litmus test for when you would automate a test process for a new system versus testing manually?
How to Answer
As your role with LendingTree will look to help further their automate testing processes for new systems, you will need to have a good sense for when automation makes sense and when it does not. Reiterate your sense for this to your interviewer by sticking to the high level response that repetitive tasks, as are common with large software companies, are prime candidates for automation whereas one time test cases are not.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"Having been in automation in both manufacturing for many years and now software for the last three years, a common misconception among people is that automation can help improve any situation and that couldn't be further from the truth. The amount of time, effort and resources that goes into an automation process makes it ideal for repetitive tasks and tests that have multiple data sets. If a testing process calls for unique and one time process, it would make the most sense to run that process manually."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"I"n my current position, most of the automation testing that I design is in program sanity testing. These automated tests work great because they run on similar systems following changes in code to ensure that no bugs remain in the system. If our group of engineers are working on unique, one off type projects, my automation processes are not utilized."
25. Think back over your career up to today and tell me about the most difficult day on the job you encountered. What made the day difficult and how did you handle that situation?
How to Answer
We've all had our share of difficult days on the job and how we handle those days in particular can really make or break where our careers go in that position or with that company. Think of a particular day ahead of your interview that really outlines your ability to handle adversity and proves that you were able to handle it with grace rather than turning your uniform in and heading home for the day. Another important piece of your answer should be discussing what lessons you learned from that particular day moving forward that you still carry with you to this day.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"It's funny that you ask this question because I can honestly say that my worst day on the job happened just a few short weeks ago. Upon arriving to work in the morning, I quickly learned that our entire network was down and we wouldn't be able to work within our CRM or other programs that day. Many of my coworkers were visibly upset and questioning how we would be able to do our jobs that day. Rather than joining the crowd and freaking out about the situation, I huddled our group together to talk about solutions to the workday after we found out that the network likely wouldn't be fully up and running until late afternoon. While some colleagues carelessly went home for the day, I helped brainstorm how we could keep our phone lines open and my boss was very grateful for my efforts that day. Looking back, what made this the most difficult for me was seeing how others responded so negatively over an issue that we had no control over."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"Early in my career, I had a day where my entire office came down with the flu and I was left alone with the receptionist for the day. Being trained and working Financial Advisor, my colleagues also handled market analysis, retirement plans and insurance plans. At first, the receptionist and I went about our business. After being flooded with calls and in-person visits into our office, we connected again to talk about a plan moving forward. We discussed what types of calls she could handle and which ones I would handle and she triaged from there. I made contacted with my personal clients I had scheduled that day to reschedule and we worked well from there. If I couldn't answer a question for a client of one my colleagues, I ensured they knew that my colleague would follow up as soon as possible. Looking back, I learned that on days where you have to break routine like we did then that it was important to make a plan as early in the day as possible."
26. What tools do you currently use to help you be a more efficient and effective Business Analyst?
How to Answer
While the tools that Business Analyst use can vary greatly between industries and even companies, your interviewer is looking to get the sense that you are a resourceful employee that has a good working knowledge of many different types of software programs. While being honest in your answer, try to show diversity in your answer by talking about data specific software, word processing software, presentation software and any other programs that you see fit for this role with LendingTree.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"Being very computer proficient, I consider myself an expert on the Microsoft products like Excel, PowePoint, Access and Outlook to help perform my job effectively. As well, I have very good knowledge of SQL databases as well. If hired here at LendingTree, are there any standard software products that I would be required to work on and learn?"
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"In recent years, my department has started using Tableau and it has been amazing with its ability to visualize data for our internal and external customers. I've had many hours of training within the program that was tuned for business analytics and I can't say enough good things about the program. On top of Tableau, I also use Microsoft Excel and Crystal Reports on a regular basis."
27. What software programs do you use in your current work and how adaptable would you say that you are in learning and using new programs?
How to Answer
Overall, your interviewer is simply looking to hear that you have a good grasp on programs to use to make you more efficient in your work and to do this, talk open and honestly about the programs that you currently use and talk about in what context that you use them. If at all possible with this role, try to research what additional programs you may have to learn if given this opportunity to join LendingTree and reassure your interviewer that your computer skills are fluent enough to pickup quickly if needed.
Written by Ryan Brunner on July 17th, 2020
1st Answer Example
"In my current role, I currently use a program called Zendesk that is an interactive customer support tool. When we started to use this tool a little over a year ago, I was very quick to learn and utilize all of the great functions of the program and have since become a trainer for new staff that join our team. As well, I'm very fluent in the entire Microsoft suite of products and would consider myself an expert on the Outlook, Excel and Word programs."
Written by Ryan Brunner on July 17th, 2020
2nd Answer Example
"I consider myself very agile when it comes to using and appreciating the vast amount of software that is available to Financial Advisors today. In my current role, I solely use RightCapital as a financial advising tool with my clients. I really love its ability to help in the budgeting and comprehensive planning processes with my clients. I'm also very familiar with the MoneyGuidePro tool and have used it successfully in the past. If hired for this role, you can consider me an open book when it comes to learning and effectively utilizing any programs needed."
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