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LASACO Assurance Plc Interview
Questions

28 Questions and Answers by Rachelle Enns

Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Job Interviews     Companies     Money     Insurance    
Question 1 of 28
Do you consider yourself a creative thinker in the workplace or do you prefer to follow a predetermined set of rules?
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How to Answer
Most organizations prefer to hire candidates who can apply creative thinking when needed, but can also follow protocol and guidelines. Assure the interviewer that you are an individual who can achieve both.
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Answer Examples
1.
Do you consider yourself a creative thinker in the workplace or do you prefer to follow a predetermined set of rules?
Most organizations prefer to hire candidates who can apply creative thinking when needed, but can also follow protocol and guidelines. Assure the interviewer that you are an individual who can achieve both.

Rachelle's Answer #1
"In the workplace, I naturally lean towards my preference of straightforward rules and expectations. From there, once I am comfortable in my knowledge base, I can start to think outside of the box. So - to answer your question - I would say I bring a healthy balance of both."
Rachelle's Answer #2
"I am most comfortable when my creativity is challenged. I like to think of new ways of working, and create alternate solutions to a variety of scenarios. With that said, I am more than capable of following a predetermined set of rules."
2.
Do you prefer to work with clients on their business/commercial insurance needs, or health/life insurance needs? Why?
Some Insurance companies focus solely on commercial/business insurance while others work strictly on health/life insurance. Other insurance companies offer a full suite of services.

Before interviewing with LASACO Assurance Plc be sure that you understand exactly what they offer their clients. Your answer should highlight the ways that the company and your background are a match.

Rachelle's Answer #1
"I understand that LASACO Assurance Plc offers a full suite of services to their clients. I have experience working in all types of insurance and am comfortable in most areas. If I had to choose one area of strength I would say that I have a few more years' experience in commercial insurance."
Rachelle's Answer #2
"Although I do have more experience in health and life insurance, I am very eager to gain more momentum in the area of commercial insurance. The variety, and challenge, would be welcome at this point in my career."
3.
What causes you to feel dissatisfied on the job?
Everyone will have their own particular triggers that cause them to feel dissatisfaction on the job. Talk to the interviewer about any factors that may deflate or discourage you in the workplace.

Rachelle's Answer #1
"I can feel dissatisfaction on the job when I am not feeling heard or when there is not a mutual respect among the team members. I work best in more harmonious situations where there is little drama or gossip."
Rachelle's Answer #2
"I have felt dissatisfied on the job when I feel underpaid and overworked. I don't mind working hard at all but I don't like to feel as though I'm being taken advantage of."
4.
In your most recent position, what was the size of your client portfolio? Was that manageable for you?
If you are interviewing for an account manager or sales related role with LASACO Assurance Plc, have you inquired into the size of portfolio that you are expected to manage?

Disclose to the interviewer the size of your current, or most recent, insurance portfolio. Assure them that you are able to handle the volume required of you, should you be offered the position.

Rachelle's Answer #1
"With my current company I have a portfolio of $55M which I grew from $15M when I first started. I am comfortable with this volume but can certainly handle more if required. May I ask what the average Insurance agent's book of business looks like with LASACO Assurance Plc?"
Rachelle's Answer #2
"My most recent portfolio was smaller than I would have liked which is why I am seeking a new opportunity. My preference would be to have an active portfolio in the $25-30 million range."
5.
The Insurance industry boasts new trends and developments quite frequently. How do you stay on top of these changes?
Being 'in-the-know' within the Insurance industry takes dedication as it is an ever-changing landscape. Talk to the interviewer about the ways in which you stay on top of new developments in the Insurance industry.

Rachelle's Answer #1
"I find it very exciting to research and study new trends and ideas in the Insurance marketplace. I have a few favorite blogs that I subscribe to. This way, I receive quick updates in my inbox every morning. If I find solid interest, or need clarification on any of the topics, I will research the concept or trend further."
Rachelle's Answer #2
"In order to stay up to date on insurance industry trends, I subscribe to a variety of google alerts. I am also an avid reader who follows industry influencers. With that said, I love to learn about new resources! Which are your favorite methods of staying on top of industry trends?"
6.
Do you think honesty is always the best policy?
Is honesty always the best policy? Talk to the interviewer about your thoughts on honesty in the workplace.

Rachelle's Answer #1
"Sometimes full disclosure can damage someone's self esteem, and reality isn't always best expressed in full and can be self-indulgent based on the person's intention. In those instances, honesty isn't always the best policy."
Rachelle's Answer #2
"I do feel that honesty is the best policy so long as the honest comment does not come with the intention of being hurtful."
7.
What leadership qualities do you possess?
The interviewer would like to know that you are able to be a great leader, even if your job title does not include formal leadership responsibilities. Talk about a time when you acted as a leader, whether asked or not.

For example, you may state, "I feel that I am good at motivating a team. Last year, I motivated my sales team every day, and we ended up being the top sales team in the company for the year!"
Rachelle's Answer #1
"I feel that I am good at motivating a team. Last year, I motivated my sales team every day, and we ended up being the top sales team in the company for the year!"
Rachelle's Answer #2
"Some great qualities of a leader are:

- Being someone who people naturally want to follow
- Exceptional interpersonal skills
- Strong relationship building skills
- Taking ownership for the team's errors and mistakes
- Excelling at motivating others
- Providing kudos to your team
- Knowing how to select and hire the right people to join the team
- Having a vision for the future"
8.
How do you feel globalization has affected the Insurance industry?
Globalization is a business concept that encourages international trade in order to strengthen the economic situation between Countries. Discuss with the interviewer your thoughts on how this practice may be affecting the Insurance industry.

Rachelle's Answer #1
"I feel that globalization has forced many companies to be creative and flexible when it comes to their business insurance needs. Namely, companies who now have international offices, hire offshore employees, and who participate in global trade. It has caused the Insurance industry to think outside of the box and has, in my opinion, created some very thought provoking challenges."
Rachelle's Answer #2
"I think that globalization has made the insurance industry more competitive; thus, creating a greater need for good reviews and customer satisfaction. Customers are better educated and that holds the entire industry more accountable."
9.
What type of work environment allows you to be the most productive?
Are you able to be productive in any environment? Are there particular types of environments that you find distracting? Discuss your preferences with the interviewer. Be sure to research the type of environment that is offered in this position prior to the interview.

Rachelle's Answer #1
"I understand that your work environment is very collaborative. I come from a similar environment and found that I could be very productive when there was the "
Rachelle's Answer #2
"I work well in a high pressure, demanding environment that requires you to work smart and make your mark."
10.
Tell me about your post-secondary experience and how it prepared you for a career with LASACO Assurance Plc?
The interviewer would like to know that the knowledge you gained during your post-secondary studies is going to be applied here, if you are hired.

Assure the interviewer that you have gained transferable knowledge and that you are prepared to apply that knowledge.

Rachelle's Answer #1
"Every valuable piece of knowledge gained from my Bachelor of Business Administration Degree will be applied to my work with LASACO Assurance Plc. My University experience was a positive one. I was able to apply myself wholeheartedly and graduate top of my class. In addition to the knowledge gained, I also developed strong organizational skills and a keen ability to multitask; additional skills that I look forward to bringing to LASACO Assurance Plc."
Rachelle's Answer #2
"Although I do not bring industry specific post-secondary education, I do have some coursework completed that would be transferable to this role with LASACO Assurance Plc. These courses include business administration, portfolio management, and organizational behavior."
11.
Insurance contracts can be detailed and lengthy. How do you help your clients to understand their Insurance contract?
No matter which Insurance company you work for, the client contracts and policies will likely be full of detail and be difficult to understand, for the typical layman.

Take the interviewer through your process when it comes to explaining contracts and policies to your customers. Assure the interviewer that your communication skills are solid.

Rachelle's Answer #1
"I understand that insurance policies and contracts can appear complicated to my clients. I will walk them through each section, before they sign, and use simpler terms and analogies when needed. I have often had clients comment on my ability to relay the information to them in an easy to understand method."
Rachelle's Answer #2
"Yes, insurance contracts can absolutely be difficult to understand! I do not want to assume that a client is struggling so I will let them go through the contract on their own pace and then encourage questions through all steps in the process."
12.
Have you obtained any Insurance related certifications or licenses?
Some positions within LASACO Assurance Plc will require you to hold special certification or licensing. These requirements may be different depending on the State that you are working in as well. Talk to the interviewer about any additional certifications you may hold and be sure to ask about their expectations and needs.

Rachelle's Answer #1
"In 2009 I completed my Certificate in General Insurance through the Insurance Institute of America (IIA). I am currently completing my Associate in Insurance Services (AIS) certificate. Are there any other certificates or licenses required to work in this role?"
Rachelle's Answer #2
"I am newer to this industry and just recently completed the Insurance Claims Training Course through FEMA. Are there any courses that you suggest I take immediately? I want to be well prepared for career growth at LASACO Assurance Plc."
13.
Have you ever worked in a cross-functional environment?
If you work for a larger company, you may have been asked to work on a project with teams from another department. Your ability to work with cross-functional teams will be a big asset to your potential employer, especially if they are a larger organization.

Maybe you headed a project which required you to collaborate with the members from the engineering and sales teams. You may have had the opportunity to organize a volunteer activity or team building exercise, company-wide. Share any challenges that came up and what you learned from the experience.

Rachelle's Answer #1
"I am regularly exposed to cross-functional teamwork in my current position. I believe that when expectations are communicated clearly from the beginning, a cross-functional team project can be very successful. I go into these types of projects with an understanding that everyone has their own strengths and limitations based on their expertise and job function."
Rachelle's Answer #2
"I have worked in a cross-functional setting for many years. Primarily with the HR department and the Accounting department. Clear communication is key when collaborating with different teams. Clarity in expectations is of huge importance."
14.
How would you describe your relationship with your customers or clients?
Do you value your client and customer relationships? How do you nurture them to ensure that they are happy and continue to come back? Talk to the interviewer about your strategy for strong customer and client relationships.

Rachelle's Answer #1
"My customer and client relationships are best described as open and honest. I believe that the more upfront and transparent you are with your clients, the more likely they are to return. I most definitely value my clients and am sure to nurture those relationships as much as possible."
Rachelle's Answer #2
"My customer and client relationships are most important to me. A happy client is a client that will help me to achieve my targets and goals. Happy clients offer referrals and give you their business because you have developed a great amount of trust with them. My client relationships can best be described as valued, nurtured, and well-crafted."
15.
When it comes to Insurance, would you rather work face to face with clients, or in the background in a research and analysis based role?
After researching LASACO Assurance Plc, do you feel that they have a strong reputation based around customer relationship? Talk to the interviewer about your preference around number crunching vs. customer facing. No matter your preference, be sure to highlight your ability to be a proud face of the company.

Rachelle's Answer #1
"I am more of an analyst type and do prefer to be in the background, making the numbers happen. With that said; I am still a people person and would always put my best face forward in any customer facing situation."
Rachelle's Answer #2
"I am definitely more of a face to face communicator. I love being in the buzz of it all and I thrive in customer facing situations. I am also able to work in the background, when needed."
More Interview Q&As
Explore expert tips and resources to be more confident in your next interview.
Behavioral
Common
Phone
Tough
Leadership
All Interview Topics
All Career Q&As
Suggested Career
Interview Q&As
Continue practicing by visiting these similar question sets
Sales
Financial Advisor
Insurance Clerk
Account Manager
28 LASACO Assurance Plc Interview Questions
Win your next job by practicing from our question bank. We have thousands of questions and answers created by interview experts.
Interview Questions
  1. Do you consider yourself a creative thinker in the workplace or do you prefer to follow a predetermined set of rules?
  2. Do you prefer to work with clients on their business/commercial insurance needs, or health/life insurance needs? Why?
  3. What causes you to feel dissatisfied on the job?
  4. In your most recent position, what was the size of your client portfolio? Was that manageable for you?
  5. The Insurance industry boasts new trends and developments quite frequently. How do you stay on top of these changes?
  6. Do you think honesty is always the best policy?
  7. What leadership qualities do you possess?
  8. How do you feel globalization has affected the Insurance industry?
  9. What type of work environment allows you to be the most productive?
  10. Tell me about your post-secondary experience and how it prepared you for a career with LASACO Assurance Plc?
  11. Insurance contracts can be detailed and lengthy. How do you help your clients to understand their Insurance contract?
  12. Have you obtained any Insurance related certifications or licenses?
  13. Have you ever worked in a cross-functional environment?
  14. How would you describe your relationship with your customers or clients?
  15. When it comes to Insurance, would you rather work face to face with clients, or in the background in a research and analysis based role?
  16. At LASACO Assurance Plc we prefer to hire individuals with longevity in mind. Where do you see your career 5 years from now?
  17. Since beginning your career in Insurance, what do you feel has been the most significant industry change?
  18. Within LASACO Assurance Plc many of our positions require a Bachelors or Masters Degree. Have you considered furthering your education in order to advance your career?
  19. How do you like to be recognized for your accomplishments?
  20. When have you had to think quickly in response to sudden change?
  21. Rate your communication skills from 1-10 with proper examples backing your given rating.
  22. Tell me about an error or mistake you made because of a breakdown in communication from you or one of your team members.
  23. What do you know about the culture at LASACO Assurance Plc?
  24. How do you respond to feedback?
  25. When have you shown great integrity at work?
  26. What are your salary expectations?
  27. Do you feel performance should be rewarded over experience?
  28. How often do you take work home with you?
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