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KitchenAid Interview

27 Questions and Answers by Rachelle Enns

Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Question 1 of 27
At KitchenAid we understand that our market is a competitive one. In your opinion, what makes us stand out from the crowd?
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How to Answer
It is essential that you research KitchenAid, Inc. before your interview. Take a good look at their competitors and make a note of any awards or recognition that KitchenAid, Inc. may have received. Be sure to compliment them on what they are doing right!

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Question 2 of 27
In our industry you will communicate with customers of all kinds including designers, builders, commercial companies, and private customers. How will you adjust to the variety of contacts?
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How to Answer
Assure the interviewer that you can communicate with a wide range of customers who have varying needs. Talk about the scope of customers that you deal with in your current position.

Question 3 of 27
What do you know about wholesale pricing and how we come to a manufacturer's suggested retail price (MSRP)?
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How to Answer
The interviewer would like to know that you understand the basics of pricing when it comes to wholesale and manufacturer markups. This knowledge will help you to understand how discounting works when it comes to negotiating with your customers. In this industry, strong negotiation skills can be the key to your success. Assure the interviewer that you are familiar with a variety of pricing practices. Be sure to mention any business classes you may have taken as well.

Question 4 of 27
At KitchenAid we like to hire team members who value customer service as much as we do. What is your customer service philosophy?
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How to Answer
When you are in a competitive market such as this, you need to bring your 'A' game when it comes to customer service. Draw on any compliments or feedback that you have received from your customers in the past. Assure the interviewer that you are ready to uphold their customer service standards.

Question 5 of 27
Do you have experience working with a point of sale (POS) system and inventory management software?
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How to Answer
Give the interviewer a brief overview of the POS and Inventory Management software and systems that you have used in the past. You can also list any additional programs that you are well versed in.

Question 6 of 27
KitchenAid has many competitors in the area. Are you currently interviewing with any of them? If you were offered multiple positions, why would you choose us?
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How to Answer
The interviewer would like to know if you are currently meeting with any of their competitors to discuss open positions. If you were to receive multiple offers that were similar, why would you choose KitchenAid, Inc.? Assure the interviewer that you are genuinely interested in joining them, and not just looking for any job to fill your time at the moment.

Questions 7 through 27
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