28 Kia Motors Interview Questions & Answers
Below is a list of our Kia Motors interview questions. Click on any interview question to view our answer advice and answer examples. You may view 5 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
1. Kia believes in building relationships with its customers. Tell me what you believe is the secret to maintaining a repeat customer.
How to Answer
The interviewer wants to know how important you believe customer retention is and that you place value in holding onto the clients they already have. Reassure the employer that you will do a good job keeping the relationship you have with the customer fresh and active once you have made a sale. Think about ways you have worked in the past to keep a guest happy or what kind of follow-up you like to receive from businesses that you frequent. When responding to the question, give specific ideas about what you could do in this area.
Written by James McMechan on July 28th, 2021
1st Answer Example
"I know that Kia loves to keep their existing customers engaged. A key to keeping a customer is to build a personal relationship with them and then continue to keep in contact with them after the sale. I loved to send my clients a text from time to time or a card on their birthday or anniversary to remind them of my name. I look forward to treating your customers with the same level of care."
Written by James McMechan on July 28th, 2021
2nd Answer Example
"I believe that good follow-up means you have to stay engaged with the customer even after you have sold them a car. Calling them shortly after the sale to say thank you is a great place to start. Then I would call my clients about a week later to see if they had any questions about their new vehicle because by now, they have been in it a week and might need some guidance on all of the technology. A couple of weeks later, I would call to check in - make sure they still love their car, and ask for referrals. I am excited about the opportunity to do the same with your clients."
Written by James McMechan on July 28th, 2021
2. If we were to hire you, when might you be able to start?
How to Answer
Kia dealerships live in the now. They prefer to hire individuals with immediate availability. The interviewer knows that the longer it might take to get you on board, the greater the chance they will lose out on the hire. This is the time to indicate if you need to provide your current employer with notice. Be positive and flexible about your desire to start quickly.
Written by James McMechan on July 28th, 2021
1st Answer Example
"I would like to give a notice to my current employer if that would be possible. I would be available to start on the 5th of August if that is acceptable to you. I do want you to know how excited I am to work for Kia, and I cannot wait to get started!"
Written by James McMechan on July 28th, 2021
2nd Answer Example
"If you extend an offer of employment, I would need a couple of days to get my affairs in order. I would love to start as soon as possible, whenever you think might be best."
Written by James McMechan on July 28th, 2021
3. There are times in a car dealership when the customer traffic is slower. Tell me about what you do to keep focused when you have down times.
How to Answer
Not every moment of the day you have with Kia will be filled with customers demanding your attention. As in any business, there are ebbs and flows to customer traffic. The interviewer needs to know that you are the kind of individual who does not need to be constantly prodded to do work. This is a great opportunity to share with the manager your ability to complete tasks or find things to do during slower times. When answering this question, be sure to include specifics, like catching up on phone calls or working on training to improve your skills.
Written by James McMechan on July 28th, 2021
1st Answer Example
"I realize that in sales there are times when things slow down. I try to utilize these downtimes to work on my craft. I practice my presentation skills or call customers that need to be contacted, or even spend time going back through my follow-up lists. If you hire me, I believe that you will find that you don't have to invent things for me to stay busy."
Written by James McMechan on July 28th, 2021
2nd Answer Example
"I like to stay busy, and I know in sales that there is always something to do. Whether it is following up with customers or improving my knowledge of the models or even helping to keep the showroom organized and clean. I take pride in the image that the dealership presents and I believe that when you hire me, you will see that you don't have to constantly keep me on task."
Written by James McMechan on July 28th, 2021
4. At Kia, the schedule can be very flexible. Share with me any hours you may not be able to work.
How to Answer
Because dealerships can often have longer hours than other retail establishments, the interviewer will need to know of any scheduling conflicts. This is an opportunity to be open about times when you may not be available. Be flexible as you answer the question, reassuring the interviewer that you are willing to work when your assigned shift without creating any issues.
Written by James McMechan on July 28th, 2021
1st Answer Example
"I know that your dealership is open from 8 am to 8 pm every day of the week. I am available to work any shift that you would require. If possible, I would prefer to have Sunday mornings off to spend time when my family and attend church. That is very important to our family."
Written by James McMechan on July 28th, 2021
2nd Answer Example
"I realize that the hours of a salesperson can be long and tedious, and I am not opposed to putting in the hours necessary to get the job done. I am currently taking a class on Tuesdays and Thursdays that begins around 6 pm. So if possible, I would need to be scheduled for shifts that don't interfere with the class."
Written by James McMechan on July 28th, 2021
5. List three words that be describe your personality.
How to Answer
The interviewer is simply asking this question to try and get to know you better. There are no right or wrong answers, but you should be mindful of the qualities you list. When answering this question, be positive and expound on why you believe that these strengths lend themselves to who you are as a person. Be sure to include skills that will potentially benefit Kia Motors if you are hired.
Written by James McMechan on July 28th, 2021
1st Answer Example
"In the past few years, I was able to upgrade my education while still working full time. The biggest skill that I gained was my ability to multi-task as I worked the dual role of employee and student. In addition, I would say that I am dedicated because I always see a project through to the end, and teachable because I love to learn new things."
Written by James McMechan on July 28th, 2021
2nd Answer Example
"In my most recent position, the skills that I am most proud of acquiring would include my well-honed leadership skills, my scheduling abilities, and my cold calling skills."
6. At Kia Motors, you will be required to learn a customer management system. Tell me about the system you used in your previous position.
How to Answer
In this day and age, having computer skills is a mandatory skill you need to succeed. The interviewer needs to know that you have the capability to master what is likely going to be a new system. This is an opportunity to share with the hiring manager how comfortable you are with a computer and your ability to embrace new technology. As you answer this question, be positive about your skills and confident about your willingness to embrace new systems.
Written by James McMechan on July 28th, 2021
1st Answer Example
"I realize that it may be necessary to learn a new system, and I am fine doing so. I have used a system called Car Research, which kept track of calls, appointments, and customers. I was skilled at entering information and integrating my cellphone into the system to read work emails and respond to texts. I don't believe I will have any trouble learning the system."
Written by James McMechan on July 28th, 2021
2nd Answer Example
"I am familiar with the basics of the customer management system your dealership uses. Because the dealership I worked at before used a similar system, it should not be an issue when I get exposed to yours. I look forward to learning it and succeeding at Kia."
Written by James McMechan on July 28th, 2021
7. At Kia dealerships, there are constant interruptions. Share with me how you react when a task you are working on has to be set aside to give attention to something more immediate.
How to Answer
Car dealerships tend to get busy at times as customers arrive to purchase or get their vehicles serviced. The interviewer wants to ensure that you are the kind of person who will be patient when plans are interrupted. This is an opportunity to demonstrate to the hiring manager that you are patient and kind when asked a question or when an immediate demand is made. Be positive as you answer this question and reassure the interviewer that you won't be bothered by others who may have a different plan than yours.
Written by James McMechan on July 28th, 2021
1st Answer Example
"I realize that this Kia dealership is one of the fastest-growing in the area, and that is one reason I want to work here. Having been in the car business for several years, I know how crazy a day can get when a client walks in. I believe that the customer's needs should always come first. I had to put aside a project that I was working on and return later when a guest needed something to be done. I feel that I will be successful in this position because I am a patient person who believes in staying positive.."
Written by James McMechan on July 28th, 2021
2nd Answer Example
"My previous position has interruptions all the time. I know that this position will require that I deal with them, as well. I am not bothered when a guest or team member interrupts me with a question. I want our guests to feel that they are our priority. They should never have to wait to be recognized or greeted. We don't ever want to create the impression that we don't care about them."
Written by James McMechan on July 28th, 2021
8. The position that you are applying for requires a plan of organization. Tell me about your ability to set daily goals and accomplish them.
How to Answer
Life in a dealership requires a multitude of tasks that will need to be completed each day. The interviewer is trying to ensure that you will be able to manage your time and stay focused enough to keep up with the job's daily demands. Share some of the tools you have found helpful to stay on task and organized. If you keep a day planner or an organizer on your phone, explain how they have helped you. If you like to make to-do lists, this is a great example of a tool to help you stay organized and prioritize.
Written by James McMechan on July 28th, 2021
1st Answer Example
"I realize that there will be a lot to do in this position, and I relish the opportunity to work hard and achieve goals. I keep an updated Outlook calendar to keep track of work appointments, deadlines, and outside activities. I am good at managing my time so that I complete projects on time and am prepared for customer appointments."
Written by James McMechan on July 28th, 2021
2nd Answer Example
"I am a person who believes in having a daily plan to keep myself organized. I like to make a to-do list each morning before starting my shift to help prioritize my tasks. The urgent and important things are finished first, while others that are not as urgent or important, I know that I can put off until later. In addition, I use my phone to keep track of appointments and meetings. I have found that my phone has been a lifesaver and has really improved my organizational skills. Should you hire me, I believe that you will see a good time manager."
Written by James McMechan on July 28th, 2021
9. Kia Motors believes in hiring managers that can motivate their employees. Tell me about your management style.
How to Answer
Kia has a reputation for hiring quality managers who can empower their teams to reach their goals. While each manager has a different personality and utilizes different techniques, this is an opportunity to talk about positive leadership methods. Talk with the interviewer about the qualities of leadership that you possess. Give specific examples that demonstrate how you have successfully coached employees you have supervised.
Written by James McMechan on July 28th, 2021
1st Answer Example
"I believe that leadership means caring about your staff, first and foremost. Your staff will work harder for you if they know that you believe in them and support them. I prefer to think of myself as a coach-leader who likes to affirm and encourage my employees. I am not afraid to correct and counsel when I need to, but I try to do it in a way that will not crush them completely. look forward to interacting with your staff and seeing us come together as a team."
Written by James McMechan on July 28th, 2021
2nd Answer Example
"I consider my leadership qualities a nice fit for Kia Motors. I believe in setting clear goals and expectations for my staff and then helping my staff achieve those targets. I like to review their performance daily to ensure that they know I care about them and listen to ways I can support their efforts. My leadership style involves good and clear communication. I am looking forward to having an opportunity to be a part of the management team here and contributing to the dealership's success."
Written by James McMechan on July 28th, 2021
10. How would you prefer to be compensated?
How to Answer
Discuss with the hiring manager how you would prefer to be compensated, whether it is primarily on salary, commission, or a blend of both.
Written by James McMechan on July 28th, 2021
1st Answer Example
"I am currently compensated primarily on a base pay of $60,000 with the opportunity to earn a quarterly bonus based on the company's profits. I want to be compensated similarly in my next position."
Written by James McMechan on July 28th, 2021
2nd Answer Example
"My understanding is that this dealership has a draw vs. commission structure which allows the employee to maintain a weekly salary but also earn more in bonus if their sales are good enough. I have no problem with this kind of payment plan and have experienced it before. I have always been able to earn a good living and consistently make my bonus."
Written by James McMechan on July 28th, 2021
11. Part of your responsibility if we were to hire you is cost control and loss prevention. Discuss ways that you have helped with those issues.
How to Answer
Companies want to know they are hiring loyal employees who have a keen eye for keeping costs under control. These measures include loss prevention and theft prevention measures. The employer needs to know that you are not wasteful. Give the interviewer a couple of examples of how you succeeded in protecting assets or found a way to do your job more efficiently.
Written by James McMechan on July 28th, 2021
1st Answer Example
"Like any company, Kia has a duty to its manufacturer to protect the assets. In my previous position, if I didn't have a customer shortly before the end of my shift, I did a lockdown of all vehicles where I walked the inventory and ensured that all the doors to the cars were locked. This simple act prevented anyone from coming at night and stealing a car. The manager saw me do this and thought it was a good idea, so he called the team together and made it part of the dealership closing duties. I'm looking forward to bring that same kind of commitment to your dealership."
Written by James McMechan on July 28th, 2021
2nd Answer Example
"At my previous position, part of my pay was based on the profits our department made. A big part of that was finding ways to control costs. One of the largest expenses that we had was electrical. Often lights in certain parts of our storeroom would stay on all day long with no one even going to those aisles. I suggested high-energy bulbs and automatic sensors designed to turn the lights on when an employee walked down that aisle. Just those two measures alone saved us about 15% every month. I am excited to have an opportunity to see if there are ways to help here at Kia."
Written by James McMechan on July 28th, 2021
12. At Kia Motors, we have a fairly strict dress code. Is there anything that would prevent you from wearing slacks and a polo shirt?
How to Answer
The interviewer is asking this question to determine if your appearance might violate their company policy. For example, many dealerships will not hire someone if they have tattoos on their arms or visible piercings. Reassure the interviewer that you can either remove or cover any questionable area. Stay upbeat about your willingness to abide by whatever dress code there might be.
Written by James McMechan on July 28th, 2021
1st Answer Example
"I do have a few tattoos on my arms but would be willing to wear a long sleeve shirt underneath the polo shirt if that would is acceptable. I am willing to abide by any policy you might have."
Written by James McMechan on July 28th, 2021
2nd Answer Example
"My previous position required all of us to wear a uniform every time we were on the clock. I have no trouble wearing the uniform because I believe it aids the customer's perception of the place of business. I feel that it just helps everyone look more official look for to helping as many guests as possible."
Written by James McMechan on July 28th, 2021
13. Kia motors prides itself in being a strong part of the community they serve. Tell me about a cause or charity that is important to you.
How to Answer
The interviewer is trying to determine if you are a person who likes to be a part of something bigger than just yourself. When responding to the question, show that you have researched Kia and know that you can help support the causes that they are actively involved in. Being involved with local causes is a great way of marketing yourself and increasing your book of business. Think about various causes or charities that you have supported and why they were so meaningful to you.
Written by James McMechan on July 28th, 2021
1st Answer Example
"I heard that Kia Motors just made two 1 million dollar donations to America's homeless youth. I love the fact that the manufacturer and this dealership have committed to support that cause. Currently, I support a ministry that is a lot like that - the 5th St. mission. It provides beds and meals for the city's homeless and tries to help the homeless find work. I have worked several shifts in their kitchen, and every month I donate money when I can. I am really excited about working for an organization that helps the homeless."
Written by James McMechan on July 28th, 2021
2nd Answer Example
"I know that this local dealership supports a lot of worthy causes, like the 5k Spring Run for Alzheimer's or even the local children's hospital. I support some causes through the church I attend. Currently, we are working on a project to keep a lot of the highways and roads in the area clean and free of debris. I am really looking forward to lending a hand to the causes that this dealership and Kia Motors supports."
Written by James McMechan on July 28th, 2021
14. We are moving quickly into second interviews. What is your availability like over the next few days?
How to Answer
Good news! If they ask for your availability in the next few days, you likely made it to the next round. Try to be as flexible as possible with your availability.
Written by James McMechan on July 28th, 2021
1st Answer Example
"I can make myself available at any time, with some notice. The ideal times for me to interview are between 8-10 AM and 3.-5 PM Monday through Friday."
Written by James McMechan on July 28th, 2021
2nd Answer Example
"I am happy to make myself available at your earliest convenience. I am very interested in this role and will be flexible when it comes to interviewing times."
Written by James McMechan on July 28th, 2021
15. At Kia Motors we seek to hire individuals who have a keen interest in the automobile industry. Tell me about experience in the car business.
How to Answer
The interviewer wants to know what might have attracted you to apply for a position at Kia. Having a genuine interest in the automobile industry can indicate that you are planning on making this position a career rather than a stop-gap until something better comes along. Think about the specific things that attracted you to consider working for Kia. When responding to the question, show that you have researched the company by giving specific reasons you are considering a career with Kia.
Written by James McMechan on July 28th, 2021
1st Answer Example
"Kia is always on the cutting edge of technology and quality of their vehicles. I have always had a keen interest in the automobile industry because my father was a mechanic and taught me a love for cars. I have taken that passion and made a career of it, having worked for dealerships for five years. Should the company hire me, I plan on bringing that passion with me to work every day."
Written by James McMechan on July 28th, 2021
2nd Answer Example
"Kia is an automobile manufacturer that is always working to improve the quality of their vehicles. I love the technology that exists today in these cars and look forward to what someone will do next. I am looking forward to bringing that energy to the job, should Kia decide on hiring me."
Written by James McMechan on July 28th, 2021
16. As an employee, you will likely be operating a motor vehicle. Share with me if there is anything that might preclude you from driving.
How to Answer
The interviewer needs to know that you have a valid driver's license and that there is nothing on your driving record that would hamper your ability to do your job. This is an opportunity to be forthcoming about any incident or situation that might have occurred. Be positive and reassure the interviewer about your driving record.
Written by James McMechan on July 28th, 2021
1st Answer Example
"I have a lot of experience in driving and have been 5 years without any kind of ticket. I am also a conscientious driver, so I do not believe I would cause the company any issues."
Written by James McMechan on July 28th, 2021
2nd Answer Example
"I did receive a ticket about six months ago for speeding but have resolved that issue. I have been driving for years and would have no problem delivering a car or going on a test drive with the customer. I am looking forward to experiencing what great cars Kia makes for myself."
Written by James McMechan on July 28th, 2021
17. During your employment here with Kia, you would likely have to communicate with managers and employees in other departments. Tell me about a time when you had to do that in your previous position.
How to Answer
Sales are not the only department an auto dealer has. Other departments such as service, parts, and accounting also contribute to the success of the company. The interviewer needs to know that you will be willing to accept direction and feedback from other managers and interact well with employees of other departments who may cross your path. Reassure the interviewer that you recognize that each employee is valuable regardless of where they work.
Written by James McMechan on July 28th, 2021
1st Answer Example
"I believe that every employee is valuable and contributes to the team's success. In my previous position, I had to interact with the purchasing department all the time. I was always positive and tried to treat everyone with respect. I have no issue with accepting direction from another manager as long as the feedback is done professionally."
Written by James McMechan on July 28th, 2021
2nd Answer Example
"I always try to get along with others because I believe that each team member is important and has a vital role to play. Oftentimes, in the department store I used to work at, other managers would walk through and give feedback. I had no problem taking orders from them, as long as it didn't contradict something my direct supervisor told me to do. I want to have an opportunity to show you how good of an employee I can be."
Written by James McMechan on July 28th, 2021
18. At times our business can get hectic, and as a result issues can occur. Share with me your ability to handle stress and resolve an issue with a boss or coworker.
How to Answer
There are times at an auto dealership when things get busy and communication with managers or coworkers breaks down. The interviewer wants to make sure that you won't have a meltdown every time things get busy. Reassure the hiring manager that you can stay cool under pressure and that should something arise, you can handle it professionally and positively.
Written by James McMechan on July 28th, 2021
1st Answer Example
"In my previous position, there were lots of times when things got crazy busy. I always try my best to communicate clearly with my boss and teammates while giving every guest the attention they deserve. When something happened and things broke down, I tried to wait until the rush was over and professionally approach my boss. I would listen to ways I could improve and offer suggestions for avoiding those issues in the future. I believe that I would be a good fit because I am used to working in these kinds of climates."
Written by James McMechan on July 28th, 2021
2nd Answer Example
"I have always been the kind of person who thrives on staying busy and being under pressure. Generally, I believe that good communication between the team with clear ideas of assignments can go a long way to handling the times when things get chaotic. I always try to encourage and cheerlead my co-workers by staying positive. I am excited to show you what I can do."
Written by James McMechan on July 28th, 2021
19. Kia Motors prides itself in excellent customer service. describe for me your customer service philosophy.
How to Answer
Without satisfying customers, no company can stay in business for very long. Kia motors spend a great deal of attention listening to customer reviews and feedback. The interviewer will be looking for a desire to exceed customer's expectations. Reassure the hiring manager that you believe in great service and why making a guest happy is so important to you. Be positive in describing your skillset and provide a few examples of times when you may have received a word of acknowledgment from the company you worked for.
Written by James McMechan on July 28th, 2021
1st Answer Example
"I strive to provide the best service I can to my clients. I believe that it starts with a warm smile and a firm handshake. In the previous position, I was responsible for maintaining a high CSI (Customer Sales Index) and received several emails and letters on the job I was able to do. I am looking forward to having an opportunity to take good care of your customers."
Written by James McMechan on July 28th, 2021
2nd Answer Example
"Customer service is so important because no company can succeed without meeting a guest's expectations. I have had a lot of experience in taking care of the customer and was recognized for outstanding service by the company for the last two years. I was awarded for having the best service scores of any salesperson in the company. I am excited about the opportunity to show you what I can do!"
Written by James McMechan on July 28th, 2021
20. Your role as a salesperson or service advisor will require a good deal of time on the phone. Tell me about your phone skills.
How to Answer
The interviewer is looking for you to shed some light on your ability to handle incoming and outgoing phone calls. Your job may require following up with the customer or even performing cold calling. Assure the interviewer that you are trained in proper phone etiquette and learned how important good communication is.
Written by James McMechan on July 28th, 2021
1st Answer Example
"One of my responsibilities in my previous position was to make a certain number of cold and warm calls every day. I learned the basics of phone etiquette and how to engage the customer without being pushy or rude. I look forward to developing my skills further with any phone training you have to offer."
Written by James McMechan on July 28th, 2021
2nd Answer Example
"I use my phone to communicate with clients at my current job all the time. I know that many people prefer texting, so I use that as the primary means of talking with a customer. But I am not afraid to pick up the phone and call them, should I need to. The dealership I am at now has a huge CRM database, and the managers required us to call orphan owners all the time."
Written by James McMechan on July 28th, 2021
21. Many positions in our company are fully commissioned. Are you confident enough in your sales abilities to work on 100% commission?
How to Answer
Talking about salary and compensation expectations can be uncomfortable, but it is a necessary conversation between yourself and the hiring manager. Discuss with the manager how you are currently compensated. Be open and communicative when it comes to your needs and compensation desires.
Written by James McMechan on July 28th, 2021
1st Answer Example
"I have worked on 100% commission in my last two sales positions; however, that is not my preference for the first few months as I become comfortable in a new position. Currently, I am on a compensation guarantee of $4K/month or full commission, whichever is greater. I would be very interested in knowing about your compensation plan."
Written by James McMechan on July 28th, 2021
2nd Answer Example
"I have worked in a 100% commission role for many years. I am comfortable enough with my sales abilities and customer base to take on another commission-driven role. I believe that I will exceed expectations, and I look forward to the opportunity."
Written by James McMechan on July 28th, 2021
22. At Kia, we believe that sales is a process. Share with me what you believe are the steps to an effective sale.
How to Answer
Most dealerships believe in a sales process that is generally known as the Road to the Sale. It involves the specific stages in the sales process, from greeting a customer, listening to their needs, presenting a vehicle, negotiating, and closing the sale. This is when you can share with the hiring manager what you believe about taking the customer on a sales journey.
Written by James McMechan on July 28th, 2021
1st Answer Example
"I believe that the Road to the Sale involves more than just ringing someone up. I think a great salesperson knows how to meet the customer and build a relationship with them properly. Then, you must listen to guests so that you can recommend the right thing to meet their needs. Sales are also about knowing how to present and demonstrate the product, and then move the client to the close of the sale."
Written by James McMechan on July 28th, 2021
2nd Answer Example
"Every step in the sales process is important because you never know where the customer is in that process at any given moment. What that means is that a salesperson has to be able to identify the stage and how to move the customer from where they are to where you want them to be."
Written by James McMechan on July 28th, 2021
23. I see that you have worked for one of our competitors. Tell me about your experience there.
How to Answer
The interviewer uses this question to determine what you have been exposed to as an employee working for another dealership. This question can also reveal whether you are the kind of person who bad-mouths your previous employer. Stay positive about your experiences. Try to inform the interviewer about some things you might have learned during your time without being condescending or sounding arrogant.
Written by James McMechan on July 28th, 2021
1st Answer Example
"In my previous position, I was exposed to the basic sales process and learned how to help our customers find and purchase their new cars or SUVs. I learned how important it was to listen to the customer and found it very interesting."
Written by James McMechan on July 28th, 2021
2nd Answer Example
"My previous time at XYZ dealership was pretty positive for the most part. I learned about sales and trained in other areas as well. Their training was not as extensive that I felt that it could have been, but I enjoyed working with the team and managers. My time there taught me a lot that I can use in my position here at Kia Motors. "
Written by James McMechan on July 28th, 2021
24. At Kia Motors we set daily, weekly, and monthly targets for all of our sales employees. Share with me whether you believe that sales goals motivate you.
How to Answer
Assure the interviewer that you are comfortable with strict sales targets. If you have worked in this type of environment before, talk about what you did to ensure your quota was met. Discuss your ability to work under pressure associated with sales expectations.
Written by James McMechan on July 28th, 2021
1st Answer Example
"In my current position, we met with our managers each month and were given specific goals. In addition, we were required to maintain a high CSI and were rewarded with financial incentives when we met them. I am consistently a top performer in the company. I do thrive on the high expectations because I can use that to motivate myself to do better every month."
Written by James McMechan on July 28th, 2021
2nd Answer Example
"My current position is 100% commission-driven, so I fully understand the importance of meeting a sales target. Currently, I enjoy having something to strive for, and would hope that Kia motors would reward its sales staff when expectations are met."
Written by James McMechan on July 28th, 2021
25. Kia is one of the fastest growing automobile brands in the world. Tell me about how familiar you are with Kia Motors.
How to Answer
The interviewer would like to know that you have researched Kia Motors before coming in for an interview. This is an opportunity for you to demonstrate some of the things you learned.
Written by James McMechan on July 28th, 2021
1st Answer Example
"I know that Kia Motors is a South Korean manufacturer that Hyundai partially owns. I was excited a few years ago when Kia opened a manufacturing plant in West Point, Georgia. Kia has increased in market share for the past 18 years and that for the last 8 years, has been awarded 'Best in Initial Quality"
Written by James McMechan on July 28th, 2021
2nd Answer Example
"I do know that Kia is a corporation that prides itself on being on the cutting edge of designing great vehicles. I love the new Telluride and the redesigned k5, which took the place of the Optima. I know that Kia and Hyundai are sister companies and that both brands come with an amazing 10 year -100,000 mile powertrain warranty, which is one of America's best."
Written by James McMechan on July 28th, 2021
26. I see that you have recently worked for one of our direct competitors. Is there anything, such as a non-compete clause, that might prevent you from working here.
How to Answer
In competitive markets such as the automobile industry, many dealerships have built strong relationships with each other. To keep a dealership from stealing each other's top performers, sometimes they will require their employees to sign a non-compete contract. Be honest and open with the interviewer about any existing restrictions you may have when working for a competing organization.
Written by James McMechan on July 28th, 2021
1st Answer Example
"I did sign a non-compete with my current company; however, it just asks that I do not purposefully poach any of my clients from the past 3 years. I am not restricted when it comes to accepting offers of employment from competing dealerships."
Written by James McMechan on July 28th, 2021
2nd Answer Example
"If you do not have a non-compete agreement: "I am happy to say that I do not have any restrictions to my employment."
27. Kia Motors prides itself in providing an extensive training program for its sales staff, a large portion of the training involves self-study. Tell me about training you might have received in your previous position.
How to Answer
Kia recognizes that some employees who are hired will need training about the sales process and the vehicles they offer. The training may involve video courses, hands-on training, and even classes with an instructor. The interviewer needs to know if you have prior sales experience so that they can tailor the training to best meet your needs and help you become successful as soon as possible.
Written by James McMechan on July 28th, 2021
1st Answer Example
"My previous position was as a sales consultant for XYZ motors. When I started there, the dealership insisted that I learn the features of the various models they sold. I watched lots of videos and took tests on each model. Even though there were a lot of classes to take, I threw myself into the project and had them finished quickly. I learned a lot, and used the information to help me one of their top performers."
Written by James McMechan on July 28th, 2021
2nd Answer Example
"I would be welcome any training that Kia offered. I believe that I can always develop my skills as a sales professional. In my previous position, I always took advantage of any webinars and classes the company offered. I think the more you know, the more you grow."
Written by James McMechan on July 28th, 2021
28. At Kia Motors we like to hire those who see a future in the automobile industry. Tell me what you hope will be your future with us.
How to Answer
Talk to the interviewer about the type of career path that you would like to see with Kia Motors. Kia Motors prefers to hire employees with a drive to succeed and grow. Many dealerships prefer to promote from within and offer opportunities to individuals who are excelling. This is an opportunity to be positive about your ability to work hard and set goals for your personal development.
Written by James McMechan on July 28th, 2021
1st Answer Example
"I love sales and would be thrilled to have a lucrative career with Kia Motors. What excites me most about this opportunity is that there is room for advancement into a leadership role. I would definitely like to work my way to a sales management position should that opportunity arise in the future.."
Written by James McMechan on July 28th, 2021
2nd Answer Example
"Kia is one of the most exciting companies in the auto industry because they always seem to be very innovative. I would love for the position I am applying for to grow into an increased role within the company. I believe that should you hire me, my qualities will lend themselves to making this a career, perhaps even being promoted into a management position."
Written by James McMechan on July 28th, 2021