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KellyOCG Interview

28 Questions and Answers by Ryan Brunner

Published October 3rd, 2019 | Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.
Question 1 of 28
Talk about a success story that you have in implementing an organization design change with an organization. How will your skills used here benefit the clients of KellyOCG?
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How to Answer
Organizational design is a very broad field that looks at workflow, procedures, systems and structures that impact the overall business goals of an organization. Over time, changes in products and ways of doing business should require changes in the overall design of the organization, but companies are often slow to react to needed changes. Talk about an organization design project that you were a part of and describe the details of the project that you handled. Then, talk about your organizational design skills that you would bring to the table at KellyOCG.

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Question 2 of 28
Being successful in the consulting industry requires adaptability and the ability to learn a business fast. What would be your approach to help you learn the ins and outs of a new client?
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How to Answer
KellyOCG contracts with businesses in different industries for their services and it is likely that your job would require you to learn the fine details of each business that you would work with. Demonstrate your ability to be flexible by giving examples of times you've had to do this during your career. As well, describe the approach that you would take to get the know the businesses you would be working with so you can apply your knowledge and expertise toward helping them.

Question 3 of 28
Customer service is our top priority at KellyOCG. What is your customer service philosophy?
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How to Answer
Because KellyOCG puts so much effort into their customer service reputation, the interviewer needs to be confident that your customer service values align with theirs. Be sure to research the KellyOCG website and take note of any keywords they use when it comes to their customers. Match your language with theirs.

Question 4 of 28
An often difficult part about working for KellyOCG and our clients is the need to be fluent and adaptable to the cultures of our clients. Why would you say that you'd be able to handle this aspect of the job with ease?
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How to Answer
In the business consulting world, organizations work with clients that all have different backgrounds, leadership styles, cultures, industries and motivating factors. Consultants hired to come in to these organizations have to possess a chameleon-like ability to ingrain themselves in a new company's culture. For you to be successful in the role that you are interviewing for, you must possess this same ability. In your answer to this question, be sure to point out your fluidity to adapt to new situation in your work by giving an example or two of a time you had to do this to give your interviewer a sense of your ability to be flexible with clients.

Question 5 of 28
Talk about a time you had to use conflict resolution skills in a business setting. What was the situation and the outcome and how did you positively influence that outcome?
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How to Answer
In this role with KellyOCG, chances are great that you would be working with employees at clients who don't see eye to eye on things and you will quickly become the mediator between them with your expertise. Prior to interview, think about the conflict resolution skills that you possess and highlight those with an example of a time that you used them. At the end of the day, ensure that your interviewer walks away from your conversation knowing that you can be trusted with their clients in this respect.

Question 6 of 28
In what ways would our clients here at KellyOCG benefit from your knowledge and services?
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How to Answer
This question is your chance to talk about the unique skills and knowledge that you would bring to KellyOCG and that is exactly what your interviewer is looking to hear. In your answer, keep your focus centered on how clients of the organization will benefit from the things that you bring to their table because KellyOCG is client focused in all that they do. To be effective with this answer, be sure to do your research on the clients at KellyOCG and think about how your experience will be beneficial for them.

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Author of KellyOCG Answers and Questions

Ryan Brunner
Ryan has over 10 years of experience interviewing candidates in the healthcare, public service, and private manufacturing/distribution industries. Ryan has a long track record of recruiting, interviewing and hiring candidates at all levels of the organizations that he has recruited for. These include entry-level workers, professional workers, physicians and executive level leaders. Ryan has created and worked with many interviewing formats in the industries that he has recruited for and has reviewed resumes and cover letter's for all of the positions he has recruited for.
Published: 10/03/2019

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