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Kaiser Permanente Mock Interview

Question 16 of 37 for our Kaiser Permanente Mock Interview

Kaiser Permanente was updated by on March 28th, 2024. Learn more here.

Question 16 of 37

In your opinion, what makes you a great problem solver?

"Thinking on my feet, using available resources, and talking with colleagues has always been my approach to help solve patient care issues throughout my career. I'm confident that my years of experience in both inpatient and outpatient settings would bode me well on this team at Kaiser Permanente. A few months ago, we were facing a staffing crisis over a weekend on my inpatient unit. We had several staff members that were ill and others away on vacation. I quickly acted to work with our unit manager on contacting all available nurses and worked with other department leaders on providing help with cross-coverage. Rather than letting worry take over, buckling down and making a plan of action was very important. This is something I would always be willing to do as part of the Kaiser Permanente team."

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How to Answer: In your opinion, what makes you a great problem solver?

Advice and answer examples written specifically for a Kaiser Permanente job interview.

  • 16. In your opinion, what makes you a great problem solver?

      How to Answer

      The members of Kaiser Permanente rely on the institution and staff to help them solve some of the greatest issues they are facing with their health and well-being. No matter if you are being considered for a direct patient care role or a support role, it will be important for your interviewer to assess your problem-solving skills as they relate to the job itself. This is a great time to talk about a time or two when you were faced with a problem that needed to be solved and talk through how you worked your way through it. Remember that communication is key in these situations, so make sure to reiterate that you would always let this be your guide on staff here.

      Written by Ryan Brunner on February 28th, 2024

      Answer Example

      "Thinking on my feet, using available resources, and talking with colleagues has always been my approach to help solve patient care issues throughout my career. I'm confident that my years of experience in both inpatient and outpatient settings would bode me well on this team at Kaiser Permanente. A few months ago, we were facing a staffing crisis over a weekend on my inpatient unit. We had several staff members that were ill and others away on vacation. I quickly acted to work with our unit manager on contacting all available nurses and worked with other department leaders on providing help with cross-coverage. Rather than letting worry take over, buckling down and making a plan of action was very important. This is something I would always be willing to do as part of the Kaiser Permanente team."

      Written by Ryan Brunner on February 29th, 2024

      Anonymous Interview Answers with Professional Feedback

      Anonymous Answer

      "I am a great problem solver because I know that it is a process that requires me to think rationally and not allow my feelings and judgments from looking at the facts. Also, when solving any problem, it is important to be able to identify as many possible solutions as possible in case one of them might not work out. In seeking out possible solutions, I also seek feedback and support from others when needed and also plan on how to cope in case of a solution does not go as planned."

      Rachelle's Feedback

      Your problem-solving approach is fantastic! You offer multiple solutions, look at the issue from all angles, and aren't afraid to ask for help when needed. Well done!
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