MockQuestions

Kaiser Permanente Mock Interview

To help you prepare for a Kaiser Permanente job interview, here are 34 interview questions and answer examples.

Kaiser Permanente was updated by on March 13th, 2024. Learn more here.

Question 1 of 34

When have you had to adapt to change in the workplace?

With over 212,000 employees providing care to 12.7 million members, change is inevitable for the team at Kaiser Permanente. On top of that, technology, policy, and healthcare practice will continue to evolve into the future at a rapid rate and being flexible and adaptable in your work is a key trait that your interviewer will be looking for in any candidate that they hire. To get at your ability to be pliable in your work, your interviewer would like to know about a time you were required to adapt to change in the workplace. Ensure that the example that you use displays your ability to live Kaiser's vision of embracing what truly matters, the patients and communities they serve, even in the face of change.

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34 Kaiser Permanente Interview Questions & Answers

Below is a list of our Kaiser Permanente interview questions. Click on any interview question to view our answer advice and answer examples. You may view six answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.

  • Adaptability

    1. When have you had to adapt to change in the workplace?

  • Behavioral

    2. Working at Kaiser Permanente, there are many emotions that staff can experience in a day. Have your emotions ever been in the way of your productivity on the job?

  • Behavioral

    3. How will you handle the day-to-day stresses that come with this position?

  • Behavioral

    4. What is your patient care philosophy that you would bring to work at Kaiser Permanente?

  • Behavioral

    5. What would you say is the greatest weakness you would bring to this role?

  • Behavioral

    6. Give an example of a time when you had to go above and beyond the call of duty when working as part of the team. What was the challenge you faced and how did you handle things with your teammates?

  • Behavioral

    7. Patient care requires a strong amount of compassion. Kaiser Permanente strives to provide compassionate care to their patients. Do you consider yourself a compassionate person?

  • Behavioral

    8. What aspect of your work brings you the most stress?

  • Direct

    9. In order to work for Kaiser Permanente, you must be able to pass a full criminal background check. Do you consent to a full background check?

  • Direct

    10. Why do you think you will be successful in this role?

  • Discovery

    11. If you were hired today, what would you accomplish first on the job?

  • Discovery

    12. What role would you be most comfortable taking on as part of this team at Kaiser Permanente?

  • Discovery

    13. In your opinion, what makes you a great problem solver?

  • Discovery

    14. What do the words "customer service" mean to you in this role?

  • Discovery

    15. Tell me about yourself.

  • Discovery

    16. Do you prefer to work in a team-based or individual position?

  • Discovery

    17. Kaiser Permanente supports a healthy work-life balance for all employees. How do you balance life and work?

  • Discovery

    18. How would you describe your personality and how would it benefit this team at Kaiser Permanente?

  • Discovery

    19. Do you believe it's important to integrate yourself into the community in which you practice medicine? How would you effectively do this?

  • Discovery

    20. Kaiser Permanente is a very large organization and values the promotion of employees from within. What are your ultimate career goals in the healthcare field and what are you doing to fulfill those goals?

  • Diversity

    21. How do you feel you would fit in with the cultural values and diverse team at Kaiser Permanente?

  • Diversity

    22. Kaiser Permanente has a diverse workforce. Talk about a time that you worked with a diverse team and what role did you play on that team?

  • Education

    23. With ongoing changes in the healthcare industry, how do you keep your knowledge in your field current?

  • Experience

    24. We were initially looking for someone with five years of experience in a similar role. Considering you have just two years experience, would you be willing to accept this position at a lower salary?

  • Operational

    25. Have you ever been involved in ordering medical supplies, maintaining inventory, or any other types of healthcare-related administrative duties during your career?

  • Operational

    26. Working at Kaiser Permanente requires strong organizational skills and attention to detail. How do you ensure that your work is properly organized and highly accurate?

  • Operational

    27. How would you handle communicating bad news to a colleague or patient at Kaiser Permanente?

  • Operational

    28. Tell me about a time when your communication skills greatly benefited your team. How can your communication skills benefit you in this role?

  • Operational

    29. If hired for this role, what tools would you need to deliver excellent service?

  • Situational

    30. Is there any type of work environment that you dislike working in?

  • Situational

    31. Have you ever made a critical mistake while on the job? How did you handle the situation?

  • Situational

    32. How would you handle working with a patient or coworker who had a difficult personality?

  • Situational

    33. Talk about a time you had to diffuse a situation with an angry colleague or patient. What was critical for you to consider in your attempt to make the situation better?

  • Teamwork

    34. At Kaiser Permanente, we take pride in our great relationships with vendors, coworkers, and patients. Do you consider yourself to be a strong relationship builder?