In your answer, tell Jobvite about a recommendation you've made (preferably one that has been implemented). Be sure to explain why you felt this was the right decision and how you went about getting it done. They will be looking to test your knowledge and your ability to think outside the box to improve existing systems.
"The VP of HR reached out to us to see if there was a way to improve the performance management module within our HRIS. The current module that existed was complex and didn't provide opportunities for 360 feedback, which is what the VP wanted to incorporate. As we are at the intersection of HR and technology, I always worked to maintain a knowledge of HR principles from both sides. This additional knowledge I gained from courses I've taken and research I've done allowed me to develop a new module within the system which allowed managers to request 360 feedback from employees, input their own questions or choose from a set of established questions, and run reports to review the feedback. I also made sure that it could be linked to each employee's file and saved with their annual performance reviews."
"There had been some major glitches in the benefits module and the team had consistently been spending time on fixing these glitches. I spoke with the Director of Benefits and she expressed her frustration with the glitches, explaining that it's caused her team quite a number of headaches and set them behind. I spoke with my manager and recommended that we build a new module which would incorporate all the same elements the benefits team loved, but also incorporate new elements and hopefully eliminate the excess glitches they were experiencing. Previously, if an employee didn't signup for their benefits within 30 days, it was moved to a paper system. We ensured that everything remained electronic and the new module was user friendly. This ultimately saved the benefits team over 5 hours per week on average as glitches were no longer an issue and also saved our team significant time in fixing the glitches, enabling us to be more effective and proactive in our approaches."