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Jobvite

27 Interview Questions & Answers

1.
Tell me about an improvement you made to a company's HRIS and how that helped the company.
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In your answer, tell Jobvite about a recommendation you've made (preferably one that has been implemented). Be sure to explain why you felt this was the right decision and how you went about getting it done. They will be looking to test your knowledge and your ability to think outside the box to improve existing systems.

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1.
Tell me about an improvement you made to a company's HRIS and how that helped the company.
In your answer, tell Jobvite about a recommendation you've made (preferably one that has been implemented). Be sure to explain why you felt this was the right decision and how you went about getting it done. They will be looking to test your knowledge and your ability to think outside the box to improve existing systems.

Marissa's Answer #1
"The VP of HR reached out to us to see if there was a way to improve the performance management module within our HRIS. The current module that existed was complex and didn't provide opportunities for 360 feedback, which is what the VP wanted to incorporate. As we are at the intersection of HR and technology, I always worked to maintain a knowledge of HR principles from both sides. This additional knowledge I gained from courses I've taken and research I've done allowed me to develop a new module within the system which allowed managers to request 360 feedback from employees, input their own questions or choose from a set of established questions, and run reports to review the feedback. I also made sure that it could be linked to each employee's file and saved with their annual performance reviews."
Marissa's Answer #2
"There had been some major glitches in the benefits module and the team had consistently been spending time on fixing these glitches. I spoke with the Director of Benefits and she expressed her frustration with the glitches, explaining that it's caused her team quite a number of headaches and set them behind. I spoke with my manager and recommended that we build a new module which would incorporate all the same elements the benefits team loved, but also incorporate new elements and hopefully eliminate the excess glitches they were experiencing. Previously, if an employee didn't signup for their benefits within 30 days, it was moved to a paper system. We ensured that everything remained electronic and the new module was user friendly. This ultimately saved the benefits team over 5 hours per week on average as glitches were no longer an issue and also saved our team significant time in fixing the glitches, enabling us to be more effective and proactive in our approaches."
2.
What would you consider your strong suit in the digital transformation of organizations that you could bring to our clients here at Jobvite?
This question gives you the opportunity to showcase what you feel will be your best skills if hired for this position and your interviewer is ideally looking to hear what unique aspects you can bring to their clients. This question remains very open ended for you to talk about process items or industry specific items, so make sure that however you answer that you are able to speak knowledgeably and confidently. Again for this question, researching Jobvite and their clients can pay off big for this question.

Marissa's Answer #1
"For your clients here at Jobvite, my ability to project a vision into a transformational strategy will greatly benefit everyone that I work with. The key to any digital transformation is buy-in from senior level leadership as they impact how the rest of the organization accepts change and becomes a steward for change. Implementing technological changes cause disruption and chaos and leading projects with a clear vision and strategy is a key to success."
Marissa's Answer #2
"Through the projects that I've worked on in technological transformations for business, I've always prioritized the final customer and their journey and how digitalization will impact them. Many times with organizations that I've worked with, the end customer or user gets lost in the thought process and I would be there for the clients of Jobvite to ensure that their best needs are always taken care of."
3.
Talk about a time that you successfully educated another individual or group in your area of expertise. What made your educational experience effective?
The role that you are interviewing for with Jobvite will likely involve providing education to clients in your area of expertise. For this question, your interviewer will be looking to hear that you are comfortable and effective in providing education by having you talk about a time that you have done so. In the example that you provide, try to point out some key items to making business education successful like developing a plan/goals, respecting differing viewpoints/opinions, making it hands on and making it fun.

Marissa's Answer #1
"Probably the aspect that I love the most about my current job is being the lead for training new hires into our department. Because of my years of experience and my innate ability to effectively orientate new employees, my director asked me to take this duty about four years ago. My approach with any new hire is to customize their training based on their knowledge and experience so the training is effective for them. What works for one person may not work for another and I always need to be fluid with this. I also prioritize the need to make orientation and training a hands on experience for the new hire because classroom learning can only take a person so far in the learning process."
Marissa's Answer #2
"As you can see from my resume, I've spent the last seven years working in the corporate tax field. While in this job, I worked very independently for a private organization, so I've been out of the training and education side for a while now. During my first job out of college as a CPA though, I was very adept at providing education to the clients that I worked with on a daily basis. What I learned in that experience was the importance of putting material out there in a manner that the person being trained understood. As well, talking to clients and understanding my client's wants and needs were very important for me to be able to best educate them. I really believe that these skills would enable me to hit the ground running with Jobvite and your clients would benefit greatly."
4.
HR is a continually changing field in every industry. If hired here at Jobvite, how would you ensure that you stay up on new trends in the field to best help our clients that span across multiple industries?
Human Resources job duties and functions can have different nuances based on the industry that HR professionals work in. As you look to transition into a role on the consulting side of the business, you will need to be adaptive and up to speed on trends for each particular industry. For this question, your interviewer will be looking to hear that you are able to use different resources to ensure that you can just as effective in your consulting to the healthcare field as you can be to the manufacturing industry. As well, your interviewer will be paying close attention to your openness to learning the HR side of industries that you haven't worked with in the past.

Marissa's Answer #1
"As you can see from my resume, my career in HR has been centered around the customer service and retails industries and I fully realize that this opportunity will have me working with clients in a wide plethora of industries. As an active member of SHRM and a regular attendee of local and national HR conferences, I have built a great network of colleagues across many industries that I could use as a resource to get me up to speed on a new industry like manufacturing. I also subscribe and also have been a contributor to HR Magazine and I know that will be a great resource as well as I look to learn and grow in new industries in this role."
Marissa's Answer #2
"With my experience in the healthcare and mining industries on the east coast, I feel like I would come to Jobvite with a very well-rounded knowledge and experience base to succeed in this role from the start. Knowing I would have to be a continual learner in this role, I would jump at any opportunity for continuing education to help me stay on top of new happenings in the HR field. Up to this point in my career, continuing ed credits have been vital to helping me gain more knowledge that I've used on the job."
5.
What interests you in joining the business consulting world here at Jobvite?
Anytime the question regarding why you want to join the company is asked, it is very important to do your research on the organization and the position you are interviewing for so you can match your skills and desires to the job. In your answer here, be sure that you also speak to the potential move to a consultative type role if this will be the first time for you with a consulting organization. Be sure to highlight your qualities that make you an ideal fit for the job.

Marissa's Answer #1
"At this point in my career, I feel like I have really maxed out my capabilities in my current role as the IT Director with my current organization. Over the past two or three years, I've found so much fulfillment in my work when I've been helping others and providing education to them that I've narrowed my job search down to the IT consulting field. The prospect of helping other IT departments grow and become more efficient under my consultation is an adventure that I would love to embark on here at Jobvite!"
Marissa's Answer #2
"As I've grown in my role in the Training & Education department with my current employer, I've gravitated toward leadership development and succession planning with my organization and I'd like to bring these skills to work here at Jobvite as this position fits right in that mold. Using my experience and knowledge, you'll quickly find that I have a great ability to work alongside and train the top level executives with your clients in a manner that is professional and effective at the same time. My experiences in both healthcare and manufacturing sound like they'd fit well with your client base as well."
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