MockQuestions MockQuestions
Interviews Questions by Career
Interviews Questions by Company
Interviews Questions by Topic
Get Started
Interview Coach 1:1
Gain the confidence you need by asking our professionals any interview scenario, question, or answer you are unsure about.
Let Us Review Your Answers
Our interviewing professionals will gladly review and revise any answer you send us. Allowing you to craft perfect responses for your next job interview.
Interview Questions by Topic
Interview Questions by Career
Interview Questions by Company

Jetstar Asia Airways Pte Limited Interview
Questions

30 Questions and Answers by Ryan Brown

Question 1 of 30
At Jetstar Asia Airways Pte Limited, exceptional customer service is our priority. How will you ensure that our service standards are continually met?
***Note: We do not have professional answers for this career***
User Answers
Get More Interview Practice
Pick your topic
Ask the Interviewer
Questions you may consider asking the interviewer, about ...
Behavioral
We all have some behaviors that are typical of us and whi...
Common Interview Questions
There are some questions that employers ask at almost eve...
Leadership
If you are interviewing for any type of leadership role; ...
Telephone
Most interviews start with a telephone interview. Hiring ...
Tough
Everyone struggles with tough interview questions. Learn ...
View more interview questions
Interview Q&As
Explore expert tips and resources to be more confident in your next interview.
Behavioral
Common
Phone
Tough
Leadership
All Interview Topics
All Career Q&As
1.
At Jetstar Asia Airways Pte Limited, exceptional customer service is our priority. How will you ensure that our service standards are continually met?
If you are familiar with Jetstar Asia Airways Pte Limited prior to your interview, you will likely know a little bit about their goals when it comes to customer service. Tie in your knowledge of the company with your personal service standard.

Ryan's Answer #1
"I understand through my research and exposure to your company that customers always come first. I wholeheartedly agree that the customer must be taken care of, even beyond their expectations."
Ryan's Answer #2
"I will ensure that your customer service standards are continually met by following your service protocols, exactly. I am always willing to lend a hand, and am a happy person, which creates a positive environment for customers."
2.
Tell me about any airline related training that you have been through.
Regardless of any industry related training that you have been through, you will need to complete training specific to Jetstar Asia Airways Pte Limited.

If you do not have any industry-specific training, perhaps you have training that would be transferable to this role (IE: Sales, Safety, Customer Service, Technical, etc). Walk the interviewer through any on-the-job training you feel would be helpful.

Ryan's Answer #1
"I have taken industry-related safety and customer service training with company ABC. In addition to this training, I have four years of industry experience."
Ryan's Answer #2
"Although I have not taken specific airline related training, I do have some current certifications that I believe will be helpful. These include CPR, First Aid, and WHMIS training."
3.
Do you have any formal training in First Aid or CPR?
First Aid and CPR training is a requirement for many roles in the airline industry. Assure the interviewer that you have current and valid certification in CPR and First Aid. If you do not, be sure to express your willingness to do so.

Ryan's Answer #1
"I do not currently hold a valid CPR and First Aid certification; however, I am happy to complete this requirement right away."
Ryan's Answer #2
"Yes, I have formal training in First Aid and CPR. I have brought my certifications here for you to see."
4.
Have you received training on how to handle an in-flight emergency?
If an in-flight emergency occurred, would you know what to do? Assure the interviewer that you are confident in your ability to handle an emergency situation in a professional manner. If you are new to the industry and do not have the related training, be honest about that and comment on any other training you've completed, that may be relevant or helpful.

Ryan's Answer #1
"In my role with Company ABC, I received over 100 hours of in-flight situational training. I am confident in my ability to react professionally and appropriately in an emergency situation."
Ryan's Answer #2
"As I am new to a career in the airline industry, I have not received in-flight emergency training; however, I have taken emergency response training in my current position at the hospital. I am confident in my ability to react professionally and appropriately in an emergency situation, and I look forward to taking the in-flight training with Jetstar Asia Airways Pte Limited."
5.
As a Flight Attendant, you will be asked to work a wide range of hours and a lot of overtime. Are you able to accommodate the unpredictable schedule associated with being a Flight Attendant?
Assure the interviewer that you are aware of the inconsistent schedule associated with being a Flight Attendant. Use examples if you have some experiences to draw on.

Ryan's Answer #1
"In my most recent position with Airline XYZ, I had an inconsistent schedule that required me to often be on call. I worked many weekends and holidays. This is part of the lifestyle of a Flight Attendant, I completely understand. I'm happy to work any hours that are offered to me."
Ryan's Answer #2
"I am available for a wide range of hours, and overtime. I prefer to be made aware of my schedule ahead of time so that I can make appropriate childcare arrangements."
View All 30 Jetstar Asia Airways Pte Limited Questions and Answers
Sign up to access our library of 50,000+ Q&As,
plus coaches for one-on-one support, so you can interview more confidently.
More Interview Q&As
Explore expert tips and resources to be more confident in your next interview.
Behavioral
Common
Phone
Tough
Leadership
All Interview Topics
All Career Q&As
About Our Interview Q&As
Our interview questions and answers are created by experienced recruiters and interviewers. These questions and answers do not represent any organization, school, or company on our site. We do not claim they will be asked in any interview you may have. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. You must create your own answers, and be prepared for any interview question in any interview.