MockQuestions

JetBlue Airways Mock Interview

To help you prepare for a JetBlue Airways job interview, here are 35 interview questions and answer examples.

JetBlue Airways was updated by on October 7th, 2022. Learn more here.

Question 1 of 35

Think about a difficult boss, professor, or coworker. What made them difficult? How did you successfully interact with this person?

Show the interviewer that you work well with most personalities even though some folks are quite difficult to please.

Think about one person at work who is hard to please. Perhaps there is someone at work who tries to intimidate others. Talk to the interviewer about what made this person challenging and their relationship with you. Avoid speaking poorly of anyone, and end your response on a positive note.

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35 JetBlue Airways Interview Questions & Answers

Below is a list of our JetBlue Airways interview questions. Click on any interview question to view our answer advice and answer examples. You may view six answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.

  • Behavioral

    1. Think about a difficult boss, professor, or coworker. What made them difficult? How did you successfully interact with this person?

  • Behavioral

    2. Personality fit is important to us at JetBlue Airways. How would you describe your personality?

  • Behavioral

    3. When have you had to shift your priorities in response to sudden changes?

  • Behavioral

    4. The airline industry is full of unexpected scenarios. When have you faced an unexpected difficulty?

  • Behavioral

    5. How do setbacks emotionally affect you and your work?

  • Behavioral

    6. Describe a situation when you knew something could be done better. What did you do?

  • Behavioral

    7. Tell me about a time you were assigned a task you’d never done before.

  • Communication

    8. Tell me about a time communication became an issue when working on a team.

  • Communication

    9. Rate your communication skills from 1-10 with proper examples backing your given rating.

  • Competency

    10. Employees of JetBlue Airways are expected to be reliable, on time, and accessible when on shift. Do you consider yourself to be a dedicated employee?

  • Customer Service

    11. At JetBlue Airways, exceptional customer service is our priority. How will you ensure that our service standards are continually met?

  • Direct

    12. In order to work for JetBlue Airways, you are required to pass a criminal record check. Are you comfortable accommodating this?

  • Direct

    13. All employees of JetBlue Airways are expected to wear a uniform to work. Are you comfortable with this policy?

  • Direct

    14. As a Flight Attendant, you will be asked to work a wide range of hours and overtime. Are you able to accommodate an unpredictable schedule?

  • Direct

    15. What are your salary expectations?

  • Direct

    16. Do you have any formal training in First Aid or CPR?

  • Discovery

    17. Where do you see yourself five years from now?

  • Discovery

    18. How does this position fit into your career goals?

  • Discovery

    19. What work situations excite and motivate you?

  • Discovery

    20. What unique qualities would you bring to our company?

  • Discovery

    21. If you could start your career over again, what direction would you take?

  • Discovery

    22. What do you hope to gain from your time with JetBlue Airways?

  • Discovery

    23. List the top three skills that will make you an ideal team member at JetBlue Airways.

  • Discovery

    24. Why are you the best choice for JetBlue Airways?

  • Experience

    25. Aside from your experience working in the airline industry, do you have experience in other customer service roles?

  • Management

    26. In your opinion, what makes a good manager?

  • Organizational

    27. How do you determine priorities when you have multiple tasks at hand?

  • Problem Solving

    28. Tell me how you make decisions.

  • Situational

    29. As a Flight Attendant, you are responsible for prioritizing the safety of all passengers. What would you do if you felt there was a safety threat?

  • Teamwork

    30. How do you get along with others at work?

  • Teamwork

    31. How will you earn the trust of your coworkers?

  • Technical

    32. What experience do you have using team-based messaging applications?

  • Technical

    33. Have you received training on how to handle an in-flight emergency?

  • Technical

    34. Do you have any technical certifications that make you qualified for this job?

  • Technical

    35. Tell me about any airline-related training that you have had.