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Jackson Hewitt Tax Service Interview
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33 Questions and Answers Written by Rachelle Enns

Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Question 1 of 33
This position with Jackson Hewitt Tax Service requires strong research skills. What is the first resource you turn to when you need to research a person, business, or topic?
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How to Answer
The interviewer would like to know that you can source information when and where you need it. In this industry, and with Jackson Hewitt Tax Service Inc., you must be in-the-know and on top of your client's needs at all times. Talk about where you first go for information when you need it the most.

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Question 2 of 33
At Jackson Hewitt Tax Service we seek to hire those who can read between the lines in order to uncover our client's potential needs. Give me an example of how you have successfully done this.
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How to Answer
The interviewer would like to know that you understand the nuances that come with this job. When you work for Jackson Hewitt Tax Service Inc. you must be able to think independently and out of the box at all times. This type of thinking will increase client happiness, sales results, and will help to expand your portfolio. Give one real-life example of how you helped a client by reading further into their potential needs.

Question 3 of 33
In this role with Jackson Hewitt Tax Service you will be required to make regular presentations to our clients. How comfortable are you with public speaking, and creating PowerPoint presentations?
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How to Answer
If you know ahead of time that presentations are going to be a part of this position, feel free to bring a previously crafted PowerPoint presentation with you, on a tablet or iPad. Otherwise, be prepared with some examples that include the number of people you have presented to, what the range of topics has been, and what the outcome was.

You can also make your answer very clear by rating yourself from 1-10 on your PowerPoint and public speaking skills. If you have any formal training in public speaking, be sure to talk about that as well.

Question 4 of 33
We have many strong competitors. What makes Jackson Hewitt Tax Service stand out, and how could we improve?
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How to Answer
It is essential that you research Jackson Hewitt Tax Service Inc. before your interview and be sure to learn about their business landscape. Who are their competitors? What are customers saying online? Check out some favorite review sites to get an idea of what the public is saying about Jackson Hewitt Tax Service Inc. vs. their local competitors. Keep your answer positive and complimentary.

Question 5 of 33
What do you know about our clients at Jackson Hewitt Tax Service and the types of services we offer?
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How to Answer
The interviewer wants to know that you have put some effort into getting to know their business and the types of clients that Jackson Hewitt Tax Service Inc. services. You can find this information online by combing through the company website or doing a Google search. Discuss with the interviewer what you discovered during that research. It is okay to ask the interviewer more about the services and clientele at Jackson Hewitt Tax Service Inc. as well.

Questions 6 through 33
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