Intercom Mock Interview

To help you prepare for an Intercom job interview, here are 27 interview questions and answer examples.

Intercom was written by and published on December 11th, 2019. Learn more here.

Question 1 of 27

Beyond revenue, how do Intercom's products benefit our clients?

How to Answer

An excellent software product can positively affect a business in a multitude of ways. From organization to client relationships, increasing leads, offering better data collection and, and information management. The interviewer wants to see that you have spent the time getting to know the features and benefits of their software before your interview. Discuss the ways that Intercom's offering can benefit potential customers far beyond revenue.

Written by Rachelle Enns on December 11th, 2019

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List of 27 Intercom Interview Questions & Answers

Click on the interview question to open our answer advice and answer examples

  • 1.

    Beyond revenue, how do Intercom's products benefit our clients?

  • 2.

    What data cleaning methods are you familiar with and comfortable using if hired for this role at Intercom?

  • 3.

    Tell me about the most interesting project you have worked on this year and the biggest thing you learned from it.

  • 4.

    Talk about a time when things didn't go as planned on the job. What was the situation and what allowed your to persevere in that situation?

  • 5.

    Give an example of a time that you used a universal design practice in your work as a UI or UX designer. Why was it important to do this?

  • 6.

    In your current work, what are the important steps you take in the data validation process?

  • 7.

    Do you have any unique skills or past work experiences that we can't see on your resume that would benefit the team here at Intercom?

  • 8.

    In designing Android software, what is your experience using parcelable versus serializable within an app?

  • 9.

    If hired for this position at Intercom, what leadership skills would you bring to our team?

  • 10.

    Here at Intercom, we utilize feasibility studies with our customers to consider all impacts of a new system for them. Do you have familiarity working with feasibility studies in your work as a software engineer?

  • 11.

    What programming languages would you consider yourself fluent in?

  • 12.

    What unique values can you bring to Intercom in your user experience design skills?

  • 13.

    What software analysis and design tools do you have familiarity working with?

  • 14.

    Walk me through your experience in enterprise software sales, and complex sales cycles.

  • 15.

    If you were asked to review a colleague's code that they had written, what key things would you look for?

  • 16.

    We seek to hire highly ambitious people. Where would you like your career with Intercom take you?

  • 17.

    What experience do you have in the different types of software maintenance?

  • 18.

    What skills do you use to cope with the day to day stress and pressure on the job?

  • 19.

    If hired here at Intercom to develop iOS and Android software, when would you use a fragment rather than an activity?

  • 20.

    Discuss a couple of software sales techniques. Which sales technique do you think is most effective for Intercom, and why?

  • 21.

    What SDLC models are you familiar in working with?

  • 22.

    As you reflect back on your career to this point in your search for a new position, what would you say is your ideal work environment or culture?

  • 23.

    Talk about your previous user interface design experience in detail. Why do you feel that this experience will translate well to this role with Intercom?

  • 24.

    What is one thing that really tests your patience when dealing with your coworkers?

  • 25.

    In a technical support role here at Intercom, we expect that you would be able to bring great customer service skills to the role. Describe your customer service philosophy in the support that you would provide.

  • 26.

    If hired here at Intercom and tasked with helping design a UI for a new mobile app, what important factors would you consider in that design?

  • 27.

    Do you have experience working with different CASE tools? If so, what do you have experience with?