Inova Fairfax Hospital has a diverse workforce. When have you worked amongst a diverse group of people?

"I have worked with diverse groups of people most of my career, including my time in University. I am most comfortable, and happy, in this type of environment because it offers me unique learning opportunities."

Are you accustomed to working with a very large or diverse team of individuals? Assure the interviewer that you can handle an environment that offers diversity. Even better, give an example of being able to embrace diversity in the workplace.

"I am so glad you pointed out your need for diversity at Inova Fairfax Hospital. I greatly value diversity. I grew up in a fairly homogeneous town in Montana. When I hit my 20's, it was so important to me to learn about other cultures. I worked with community volunteer organizations in Peru, inner-city Chicago, and Russia."

Inova Fairfax Hospital was initially looking for someone with 5 years' experience in a similar role. Considering you have just 2 years' experience, would you be willing to accept this position at a lower salary?

"I understand that years of experience are often rewarded with higher earning. I feel, given the chance to demonstrate my knowledge and skills, you will find that I am capable of doing the job as well as some of the more experienced employees. Having said that, I will not turn down an offer of employment because of a difference in pay based on my present lack of experience. With that in mind, what benefits are available for someone coming on board with your company with my resume?"

Most employers do offer higher salary incentives to get more seasoned employees. This is not meant to devalue a person's knowledge or experience, but rather paying for more experience. It is important to note that the interviewer is not saying you will definitely make less than someone with more experience. Many times this question is to see how you respond and how badly you want a position. If an employee is willing to put in the work and earn the pay increase, employers often see them as someone worth investing in. This is a good time to ask what the beginning salary is and discuss options that are negotiable such as benefits and paid time off.

"I understand I do not quite meet the qualifications of experience you are looking for and am willing to be compensated in adjustment to that fact. However, I do look forward to proving my worth to Inova Fairfax Hospital in hopes to be considered for the median salary for the role."

Do you think it is possible to be a good team member, yet disagree with the leader?

"I think that it is possible to be a great team member, even when disagreeing with the leader. It's all in how you maintain respect for each other despite the difference in opinion."

The interviewer wants to know that you can be diplomatic in the workplace, even when you may not agree with your leader. Show the interviewer that it is possible for you to be a good team member, yet disagree with the leader from time to time. Explain that you believe everyone is entitled to their own professional opinion, yet capable of maintaining respect for each other at the same time. Show that even if you disagree with the final decision they make, you support the direction the team is heading.

"I believe that being a good team member is more about attitude than it is about compatibility. You do not need to agree with everyone 100% of the time, to be effective in your job."

Why do you think you will be successful in this role with Inova Fairfax Hospital?

"I know I will be successful in this role because I have been working in this industry for five years with great training and mentorship. I have a solid understanding of X, Y, and Z (skills listed in the job description). Also, I have all of my updated certifications as outlined in your job description. I am well-prepared for this next step in my career."

Rather than just sharing how you have gone above and beyond expectations in the past, focus on how your qualities will help you to meet and exceed expectations with Inova Fairfax Hospital. Discuss the reasons why will you be great at this job. Talk about your qualifications and skills that will help you to do this job well. If you can, match your strengths to the requirements outlined in the job description.

"I believe my success with Inova Fairfax Hospital will come from having all of the hard skills that you are looking for, whether learned in school or gained through work experience. I know all the key players in this region and stay informed of best practices."

Physicians & researchers at Inova Children's Hospital actively participate in clinical trials in an effort to improve patient care and outcomes for their young children. What are your thoughts about clinical trials involving pediatric patients?

"I think the varying degrees of growth in the medical field are wonderful. I understand that people have different views regarding clinical trials and, not having personal experience with trials, I feel like my opinion may not hold much weight. As a healthcare provider, I would like to think anything we can do to help give someone an opportunity of having a longer life and better health is worth trying. Clinical trials are the last hope for some people."

Advancements in medicine occur every day. Clinical trials are essential to determine the effectiveness of new medications and treatments. People have varying opinions about who should be allowed to participate in clinical trials, especially when it comes to children. There is really no wrong answer to this question. If you are familiar with any clinical trial or its outcome, this would be a good time to share some of that experience with the interviewer.

"I recently met a couple whose youngest child participated in a clinical trial. Their son was diagnosed with leukemia and the parents agreed to allow him to be part of a trial of a new medication to treat the disease. They shared with me how frightening the decision was, especially since there were no guarantees of success with the new medication. They said the looked at the pros and cons and chose to let him participate. While their son is not in remission, there seems to have been a slowing of the disease process for him. I, too, feel like it would be a difficult decision to make, and I admire those people who are brave enough to keep fighting and trying any method possible to improve their lives or the lives of their loved ones."

Rate your problem solving skills from 1-10. How do you justify your rating?

"I rate my problem-solving skills as an 8/10. I will, on occasion, have times when I am not as efficient as I would like to be but all in all, I do feel that my problem-solving skills are above average. My supervisor and co-workers will attest to my fast reflexes when a problem arises, and they would also say that I remain calm under pressure."

The interviewer wants to know how you would rate your problem-solving skills. Of course, you want to give yourself a strong rating; however, it's essential that you remain realistic. Everyone has room to learn and improve! Be sure to justify your score as well.

"I would say I get a solid 8.3 on a scale of 10. Seems weird to give myself something like a .3, but I think of it as an 83%, which is a B- teetering on a solid B. It's a solid grade, with definite room for improvement, since I'm certainly not perfect. The reason for the B-/B grade would be that I'm quick to take action and figure out the solution as I go, but sometimes I could benefit from taking a moment to pause and reflect or gather other contributors before taking action. That said, I believe I generally get the best outcome possible when faced with a challenge."

What made you choose healthcare as a career?

"When my son was born, he had to be in the neonatal intensive care unit for the first two weeks of his life. I watched those nurses and doctors attend him with such care and concern, as if he was their baby. Something about their gentleness with him and their compassion toward me and my family made me realize what a difference healthcare providers can make. From that time forward, I began to pursue my career in the healthcare industry and I will never look back!"

This is a simple question that will speak volumes to the interviewer. With so many career choices available, the interviewer is curious to know what made you choose this profession. If you experienced something in your past that made you appreciate a healthcare provider, share that experience. This is a perfect opportunity for the interviewer to know you on a personal level.

"When I first graduated high school, I worked in a local daycare in my town. I loved caring for those children, but there really was no way to advance and grow. I felt like I was on a 'dead end street,' so to speak. I talked with my parents and other people whose opinion I value and shared my desire to care for people. I was encouraged to look at various career options but everything seemed to point me right back to the healthcare industry. I feel like I was born to care for others."

What type of work environment do you dislike working in?

"I can be productive in most work environments, so long as the mentality is positive and teamwork is encouraged. I cannot work in an environment that feels negative or toxic."

Are you pretty flexible in your ability to work in most environments? Have you experienced a position where the atmosphere wasn't conducive to your productivity? Be sure to know the type of situation offered in this position prior, to the interview. If you aren't completely clear on the workplace environment or culture, kindly ask the interviewer to expand on the work environment for you.

"I prefer to focus on the positive, so if it's okay, I would like to share with you what my ideal work environment looks like. My ideal environment is organized, collaborative, positive, energetic, and encouraging. I love working with like-minded people who set challenging goals for themselves. I thrive when I work for supervisors who encourage curiosity and creativity in problem-solving."

With the ongoing changes in the healthcare services industry, how do you keep your knowledge current?

"Every morning I listen to X Podcast because I find the information to be fresh, and valuable. In addition to this podcast, I also subscribe to a couple of industry blogs. One is ABC, and the other is XYZ. I greatly value the information shared between fellow professionals. What resources do you prefer to stay on top of industry trends and changes?"

Employers expect employees to stay up-to-date on their respective field, and today's technology makes this reasonably easy! List several ways that you receive your industry knowledge and stay on top of trends. Tell the interviewer about those daily update emails you receive from professional organizations, conferences you attend, and seminars you have taken.Lastly, it's a great idea to ask the interviewer what resources they refer to for industry trends. That question can start up a great conversation, and you may learn a thing or two as well.

"I am an avid fan of google alerts! I will receive an email with the related information any time there is a major headline about the healthcare services industry. In addition to this, I also subscribe to a couple of medical-related journals."

Think about a difficult boss, professor or coworker. What made him or her difficult? How did you successfully interact with this person?

"I once worked at a small medical facility where the primary physician was very demanding. When he would walk into the facility, employees would quietly announce that he was in the building, so that everyone could be prepared for his arrival. This physician had great intentions; however, his people skills were a little rough. I could see that he meant well, and I recognized that he wanted to do a lot of good things. When we interacted, I always took his feedback with the understanding that he didn't mean things as harshly as he might say them."

Show the interviewer that you work well with most personalities even though you recognize there are some folks out there who are quite difficult to please. Think about that one person at work who is seen as hard to please. Perhaps there is someone at work who tries to intimidate others. Talk to the interviewer about what made this person challenging and what their relationship was with you. Avoid speaking poorly of anyone and be sure to end your response on a positive note.

"In my previous position, I did have a coworker who didn't pull their weight. This unmotivated coworker created more work for the rest of the team by being slow and unresponsive. Our team started to complete most of the tasks when it came to group projects. It didn't take much time before our department head noticed this particular individual was slacking. I feel like, in most instances, the underachievers will weed themselves out over time, and it's rarely worth making a fuss over."

"During my past work experience, I had a manager who was little rough with me. He would point out a small little mistake and make it sound like a big issue. However, I took his feedback into a consideration because I knew that his intention was to help me and did not mean to make me feel discouraged. I believe that everyone is entitled to their own professional opinion. So, I acted professionally by maintaining respect and actively listening to my manager. After listening, I explained my side then we came up with a solution on how I can improve and avoid making the same mistake. In the end, I apologized and told him that I will try not to make the same mistake."

If Inova Fairfax Hospital hired you today, what would you accomplish first?

"When we were speaking earlier, you mentioned that you were urgently seeking to improve the level of patient care and compassion at this facility. I want to offer my strong skills when it comes to building patient rapport and help to improve the satisfaction of everyone that uses the services of Inova Fairfax Hospital. I plan to make a positive impact very quickly."

When you start a new position, it is essential to set a goal on how you will make a positive impact quickly after being hired. Tell the interviewer what your impact goal is, should you be the successful candidate. If you want to make an impact with your answer, refer to the immediate needs of the company such as increasing budgets, or improving patient care, for instance.

"This question is a delicate one, and you need to show respect for the onboarding process, then give a moderately ambitious project that you could execute. This concept is often called your 'value proposition' in marketing. "Hire me because I'll do X." But remember this is your campaign promise, if hired, it will likely be your first target to hit and depending on the environment, it could make or break you. The best approach is to give a functional analysis of the employers' needs and your skills."

If you could expand your knowledge and expertise in any healthcare service area, which would you choose?

"I think having an opportunity to continue education while working is an awesome benefit! I initially completed my Associate's degree and planned to go back to school later. I want and need to work, but would love the opportunity to work toward my Bachelor's degree without having to sacrificing my job."

Many employers realize that an investment in their employees is actually an investment in their company. With employer sponsored education opportunities, employees can continue their education with little to no out-of-pocket expense in exchange for signing a contract to continue working with that company for a set amount of time. For many, it is a win-win situation. An interviewer is likely to recommend a candidate for employment if he feels that the candidate has the intention to stay employed within the company for an extended time. However, if you are not interested in continuing your education at this time, simply state that you have reached a place where you are satisfied with your degree, but appreciate the fact that the option is there if your future goals change.

"I have a variety of interests within healthcare service, so that is a tough question for me! I suppose if I had to narrow it to just one area of expertise, I would say palliative care and the necessary family care that comes with it."

"I loved nursing school and completed my practical nursing degree. While I realize there are several opportunities for nurses with higher degrees, at this point in my life, I feel content with where I am professionally. It is nice to know that I could explore the option of continuing my education and continue working later on, if my goals change."

Being a healthcare provider is rewarding, but can also be very stressful at times. Can you share a situation that was difficult for you and how you worked through it?

"I agree that being a healthcare provider has its stressful situations. One case that I will never forget occurred when I worked pediatrics. We had a four year old child that was admitted due to having seizures. After further testing, it was discovered that the child had a brain tumor. The tumor was very advanced and she lost her life because of it. That time was very emotional for everyone on the care team. Fortunately, we had a good team leader who gave us an opportunity to talk with her and one another about the overwhelming grief that we felt. I have found that talking through emotions is a great way to work through any unresolved grief."

The interviewer recognizes that, while being a healthcare provider has its benefits, it can often be trying at times. This question gives you the chance to show how your vulnerability meets your strengths. Having balance between the two is a sought-after characteristic of healthcare providers. Being willing to open up to the interviewer about a situation that was emotional for you and how you were able to cope will show him what can be expected of you when you are faced with a difficult situation in the future.

"I would have to say one of the most stressful situations I ever encountered as a healthcare provider was when one of my co-workers was involved in a car accident that involved a drunk driver. Both my co-worker and the impaired driver were brought to our hospital for treatment of their injuries. Emergency care is stressful enough, but when you add to it a situation that could have been easily avoided, tensions tend to run very high. My other co-workers and I had to pull together and remember that, no matter what our personal feelings were regarding the drunk driver, he was our patient and we had to provide him with just as much good care as we did our friend."

Inova Fairfax Hospital partners with eight nursing schools to provide training to students. Have you ever precepted students who are doing a clinical

"I have always enjoyed having students doing their clinical rotations to shadow me. I remember what it was like to be a student and always wanted a chance to help someone feel good about the decision to become a healthcare provider. If there are opportunities for someone to choose to precept students at Inova Fairfax Hospital, I would love to be considered!"

Inova Fairfax Hospital is a learning facility. There will be times when there are students in several departments at the same time. If you have ever had an opportunity to precept students, or are interested in the opportunity, share that with the interviewer.

"Being a new nurse myself, I can honestly say that"

Inova Fairfax Hospital supports a healthy work/life balance for all employees. How do you balance life and work?

"I find that with the right company, it's pretty simple to balance life and work. When I enjoy what I do it doesn't feel like a chore. I am always sure that when at home, my family gets my attention first. I take time on the weekends to do things for myself and ensure that I regenerate before the work week begins."

It is essential to keep a healthy work/life balance to prevent burnout. Talk to the interviewer about how you can maintain that appropriate balance for yourself.

"I make a strong effort to keep a healthy balance by spending my free time away from my cell phone and having more face-to-face time with my friends and family. I indulge in the things that make me happy, on my time off. By consistently rejuvenating in this way, I can give even more energy when I am at work."

Inova Fairfax Hospital's emergency department currently has a wait time of 17 minutes from the time a patient's information is entered in registration to triage. Do you think that this is a good wait time or could it be improved?

"Having had to have emergency care myself, I do understand the frustration of waiting, especially when you are in pain or are afraid. I think so many things need to be taken into account, however, before a true judgment call can be made. That is where having enough triage personnel can help alleviate some concerns or problems. If patients can be triaged and have their concerns addressed, rather than sitting in a waiting room without any medical personnel contact, it will assure them that they have not been forgotten. Also, with properly trained triage personnel, the most emergent patients can be quickly seen without having to wait as their conditions possibly worsen."

One of the most heard complaints regarding emergency service overall is the wait time from the time a patient arrives to the ER until he or she is seen by a provider. Share with the interviewer any experience you have with emergency room care, either as a provider or a patient. The interviewer is giving you an opportunity in this question to share your thoughts on improving care. If you answer this thoughtfully, rather than critically, it could give the interviewer some insight to your problem solving skills which are vital for any healthcare provider.

"I'm sure we all could find some way that we would like to improve care, including wait times. However, looking at wait times alone, I think may not be enough information to use when determining a way to improve. I once participated in a committee that supported having triage advancement levels for the ER. The idea behind the triage levels was that once patients were seen by the receiving triage nurse, that nurse determined which level of care the patient may have to have and the patient was assigned to the appropriate care team. When this was put into place, patients reported that the wait to see a physician was not quite as stressful because they saw at least two healthcare professionals during their wait time. This allowed us to monitor pain levels and obtain standing order labs, etc so that they could be available when the physician did his assessment. Of course, the most emergent patients were directed to the high level area and saw a physician as quickly as possible."

Has there ever been a time that you felt singled out for your personal convictions? If so, what did you learn from that experience that allows you to feel empathy towards your patients and/or co-workers?

"I think we all have felt singled out at one time or another. For me, religious issues have been where I have experienced the most trying situations. My religion practices a strict dress code and there were times, especially as a teenager, that I felt some of my practices were the reason I was excluded from activities. However, I believe that differences are what make the world a more interesting place. If I can't participate in something because of a particular practice that I observe, I simply find other things to occupy my time."

Bullying is unfortunately not exclusive to school-aged children. It is often seen among peers in the workplace. This question presents an opportunity for you to share a personal experience that may have caused you to feel vulnerable, but also gave you the chance to react in a way that is positive. Feeling like your personal beliefs are under scrutiny can be stressful. Your answer, especially if you have experienced this personally, will show the interviewer how you handle stress and how you may be able to diffuse a similar situation in the future.

"I have always tried to be the person who does not let too many things affect me to the point where I feel easily offended. Of course, like anyone else you or I may ask, there have been times when I felt like a situation could have been handled a bit more delicately. I simply try to think how I would feel if I were talked to or treated a certain way and do my best to treat others with the same respect. I have found that having that approach to people has helped to diffuse situations that may otherwise be quite tense."

Everyone you meet has an individual personality. What is something you would like people who are meeting you to know about your personality?

"I would describe my personality as approachable, light-hearted, and positive. I like to give more than I take and pride myself on being part of a team."

Personality and character are two things that are closely related. For instance, someone with an honest character or good work ethic will tend to be more open about his or her beliefs as well as personal and professional expectations. The interviewer is looking for ques as to what character you may bring to the table, so to speak. It is important to remember, body language speaks volume and eye contact is a big indicator of your self-esteem, and your self-esteem is reflected outwardly in your personality. Be confident when you answer and make eye contact with the interviewer.

"I'm genuinely easy-going, probably from all the international travel I experienced in my 20's. I like to do the right thing, and sometimes I get stressed trying to reach that goal, but I think it's a worthwhile endeavor. I can be funny, but my sense of humor is pretty dry, so people don't always know that about me when they first meet me."

When have you shown a willingness to learn a new method or new approach to solving a problem?

"When our facility came under new management last year many new methods and policies came into place. I was able to learn some exciting new approaches to our challenges in patient care and customer management. I quite enjoyed the process."

Being flexible, and able to handle change is a skill that all employers desire to see. Discuss with the interviewer your ability to approach a problem using new methods. Give a recent example but make sure to spend more time highlighting the resolution rather than the problem.

"It's funny; they say people in medicine are 'lifelong learners'. But on top of that, we're in this digital revolution, and everyone has to learn new software all the time. I'm finally getting old enough to realize that its difficult to be constantly adapting. I think my 75-year-old aunt telling me how to use my iPhone helped me appreciate that it's all about humility. Not WHO is teaching you, but if you are willing to learn. In the medical context, I just took an updated CPR course, and it went from the 2:15 compressions to continuous compressions and I had to adapt to avoid my past way of thinking."

Inova Fairfax Hospital seeks to hire those with strong problem solving skills. When were you able to successfully resolve a problem in the workplace?

"In my most recent position we had a consistent problem with employees showing up late for their shifts or calling in sick at the very last moment. Rather than the typical documenting and reprimanding style that management usually takes, I decided to track the results of an accountability reward system. For 180 days, my employees were rewarded for coming to work 10 minutes early. Also, for every month with zero sick days, a bonus was added. In the end, we awarded those with perfect attendance a $600 bonus. The bonus' cost us less money, in the end than the cost of lowered productivity due to absent employees. The program was a success, and upper management chose to keep it implemented for another six months. We will re-assess in December, but it seems to be working very well."

Problem-solving and dispute resolution are critical skills to possess. Display to the interviewer that you are capable of problem-solving within the workplace. Talk about a time when you were creative, proactive, and displayed the leadership qualities required to resolve a workplace issue.

"I was working in a clinic where the primary population was low income. We had a lot of concerns with patients not showing up for appointments when expected. The staff wanted to start double-booking patient time slots. Instead, I got permission to spend a day in a highly-rated clinic serving the same population. Instead of scheduling, they had these 'drop-in mornings' with a common waiting room. I took these methods and incorporated them into our setting. We did that twice a week, and it completely solved our scheduling problem."

At Inova Fairfax Hospital we seek to hire individuals who have ambitions of growing their career. Where do you see yourself in 3-5 years?

"In 3-5 years I would like to see my career with Inova Fairfax Hospital include a path towards a leadership role. I am very keen on paving a long-term career in the healthcare services realm and would love the opportunity to do that here."

Every hiring manager would like to know that their investment of time and training will pay off. Assure the interviewer that you see this position as a long-term fit. How does this role with Inova Fairfax Hospital fit into your longer-term plans?

"One of the attractive points of working for Inova Fairfax Hospital is that you care about the growth of your employees. I'm motivated to learn and am looking for a long-term fit. In 3-5 years I'd like to be grounded in the clinic, learn about this site, your patient base and earn certifications that would help the unit advance. Personally, I'd like to get involved in some of the local volunteer organizations. I speak Spanish, and I have an interest in urban outreach so it would be nice to do something formal in that context...health-education or fundraising."

Inova Fairfax Hospital received the Distinguished Hospital Award from Healthgrades for the third consecutive year in 2018. Have you ever been recognized for your accomplishments?

"I am so excited about Inova Fairfax Hospital receiving the Distinguished Hospital Award. This speaks volumes to me about this hospital and it's just one more reason I would be honored to become a part of this healthcare team. As for me personally, I have been recognized as employee of the month and employee of the year previously. While I still feel very thankful for the recognition, I feel like just a small part of a great wealth of experience among my peers."

Receiving public recognition for an accomplishment is not a job requirement, but doing a job that caused you to receive such recognition would tell the interviewer that you are dedicated and hardworking. This is an opportunity to give yourself a 'pat on the back,' so to speak, but remember to be humble with your response.

"With all of the negative things that media seem to bring out about healthcare facilities, I think it is great to see such a deserving facility be recognized for the phenomenal care they give. To have been honored three years in a row is awesome! I have not personally received any public recognition for a specific job that I performed, but have received yearly bonuses for my job performance and participation in various programs with my previous employer. For me, doing a good job and seeing a smile on my patient's face is a reward in itself."

It is often said that a career in healthcare is a 'thankless job'. How can we keep you motivated and engaged, even on the days when you feel your work goes unnoticed?

"I am an easily motivated individual, and it does not take much to keep me engaged. I am fully aware that healthcare-related positions can seem thankless. Honestly, the best thanks that I can get is a pat on the back now and then. The majority of my motivation comes from simply helping people."

The interviewer would like to know how they could continue to motivate you - even on the hardest of days. Do you need to have verbal recognition? Are you motivated solely by the success of your team? Talk to the interviewer about how you have stayed motivated in the past.

"My chosen career was helping people at exactly the point they were least capable of censoring themselves or giving back. So, I stopped needing thanks from my patients. It's not like I don't need positive reinforcement. Everyone does. But I made a point to find it in other places instead of expecting it from my patients. Nowadays I make an effort to expressly thank the people I work with when they do a good job. I focus on being grateful to be allowed to see private, raw, emotional parts of peoples lives. And I make work-related goals I can achieve for satisfaction."

If you could expand your knowledge and expertise in any area of healthcare services, which would you choose?

"If I could expand my expertise in any healthcare service area I would choose anything within primary care. This is one of the reasons I have applied with your company. I feel that your focus will be a great fit with my long-term career goals."

The interviewer would like to dig deeper into your true areas of interest when it comes to healthcare services. They want to know that your passions align well with what Inova Fairfax Hospital is offering. Talk to the interviewer about the areas of healthcare you would like to focus on most, and then tie that information in with what the position at Inova Fairfax Hospital would be offering you.

"I'm interested in research. One of the things that attracted me to working with your company is your ongoing community-based research collaborations. I'd be curious to hear if the [clinic/hospital/program] had any needs in this area. Is this something junior staff can be involved in?"

Healthcare service companies require strong organizational skills and attention to detail. How do you ensure that your work is properly organized, and highly accurate?

"I am a highly detailed person, and I thrive on having a high level of organization in my day. This organization includes my scheduling, paperwork, and more. If I am offered a position with Inova Fairfax Hospital you will never find me to be disorganized! I utilize my Outlook calendar and set alerts for myself for deadlines and important activities. My documentation is strong as well."

The success of the healthcare industry thrives on the accuracy of information, and organization. Talk to the interviewer about the ways that you ensure accuracy and organization in your day to day activities. Perhaps you use a particular app or software. Maybe you are a pen and paper person. Whatever your method, be sure to highlight that you are successful in organizing your day.

"I'm a bit of a nerd. I carry around a notebook and write down important facts if I think there is a chance I will forget them. But this is usually just for transitions. Every clinic I've ever worked in has its way of communicating and recording facts, so I put time and attention into using the system the people around me are using. That way its easier to transition care and the patient has all their info in the same place. My notebook saves me when I'm swamped, but I try to be efficient and put info directly into the [group record/EMR/chart] when I can."

In order to work for Inova Fairfax Hospital, you must be able to pass a full criminal background check. Do you consent to a full background check?

"I have a clean criminal record and am happy to comply with any background check you require of me."

Working in the healthcare services industry means that you are in contact with vulnerable people, children, pharmaceutical drugs, drug-related equipment, confidential information, and other areas of sensitivity. Assure the interviewer that you are able and willing to pass a complete background check. If you have a criminal record, you must disclose this.

"No problem. I understand that it's part of the job. But I want to be up-front, I have done a full background check before, and there is a possibility you will see a charge for possession of marijuana in the check. It was several years ago, and it's no longer an issue for me because I've made significant changes in my life to pursue this career. But I don't want you to be surprised by the information. I'm happy to answer any questions you have."

"I have a misdemeanor on my record from 15 years ago. I am happy to continue in the interview process and comply with your background checks should you allow for some exceptions."

Inova Fairfax Hospital offers Northern Virginia's only level 1 trauma center for treating the most critically injured patients. Do you have experience working critical care?

"I knew that Inova Fairfax Hospital has many specialty opportunities, but it wasn't until I was scrolling through the hospital's website that I realized it is the only level 1 trauma unit in Northern Virginia. That is an awesome accomplishment! Critical care is actually one of my favorite places to work. I like the fast pace and the feeling of accomplishment that comes with giving good care and being able to see some of our most critical patients begin to regain their good health."

Researching a company prior to interviewing is a great way to show an interviewer that you are truly interested in what the company has to offer. Inova Fairfax Hospital offers many specialty areas, but being the only level 1 trauma center in that area is a great accomplishment. Be sure to mention something positive about Inova Fairfax Hospital's efforts in achieving the goal of providing critical care. It will show the interviewer, whether you are experienced in critical care or not, that you have an overall respect for the company and what they offer.

"I have never worked in a trauma unit, but have always wanted to. I have such great respect for the healthcare providers who work in a trauma unit because I know it can be very stressful at times. Still, I have to believe that no matter how stressful it can be, the rewards must greatly outweigh any difficult time. Seeing people who come in so ill or injured and being able to have a part in helping them achieve wellness has to be an exhilarating feeling. If you have any positions open in the trauma center, I would love an opportunity to learn and be a part of such a great team of healthcare providers."

At Inova Fairfax Hospital we take pride in our great relationships with clients, vendors, coworkers, and patients. Do you consider yourself to be a strong relationship builder?

"I have often been complimented on my relationship building skills. I like to get to know people and ask them questions about themselves. Most people love to talk about themselves, and I find it's a great and simple way to start building rapport with others. I consider myself to be a strong relationship builder and take pride in my 'people skills'. Rest assured, I would be a great ambassador of positive relationships for Inova Fairfax Hospital."

Assure the interviewer that you would treat everyone at Inova Fairfax Hospital with great respect and a positive attitude. Discuss the ways that you would build strong and healthy relationships if hired.

"Some ways to build strong relationships in the workplace: - Have strong follow-up - Offer sincere conversation - Get to know people on a personal level - Be trustworthy - Avoid gossip - Offer mutual respect - Be mindful of your actions - Compliment others - Be positive - Be a strong listener"

"I am happy to hear that Inova Fairfax Hospital values long-term relationships. This fact is a bonus for me, and it's one of the reasons I chose to work in the medical field. I like working in an industry where genuine care is valued. Healthcare is not a place for gimmicks because health is precious and irreplaceable. In the past, I've had a lot of success by focusing on building a reputation for consistency and followup. What you describe is a good fit for me, these skills are valued by reputable vendors, and I'd like to represent a company that wants to create long-term sustainable partnerships."

Inova Fairfax Hospital has 6 independent training programs and 13 partnerships with medical education facilities. What medical training do you have and have you considered furthering your education?

"I have a nursing degree as well as additional on the job training within clinical research. I feel that my nursing education opened up many potential industry-related avenues for me. I graduated top of my class and completed a valuable internship with 'XYZ Health Services'. All of these experiences have helped prepare me for success in this role with Inova Fairfax Hospital."

In the healthcare industry, continuing education is a must. In addition to Inova Fairfax Hospital's 6 independent training programs, they partner with Georgetown, GWU, The National Capital Consortium (military program), VCU, Howard and NIH to provide training in a total of 19 specialty training areas. Clearly education is very important to Inova Fairfax Hospital. Take a few minutes to walk the interviewer through your formal post-secondary education as well as any on the job training. Talk about your most positive take-away's from your post-secondary experience and be sure to tie in how that experience will help you succeed in this position.

"I did my undergraduate in chemistry and medical school at St. George's University. I loved surgery, so my electives were in general surgery, trauma epidemiology, and orthopedics. I'm happy to be moving on to more responsibility as a resident. I have had some amazing mentors, and I found that I could perform with some different teaching styles."

In the healthcare services industry there are many emotions in a day. Have your emotions ever been in the way of your productivity?

"Everyone is emotional to a certain degree, and I would consider myself kind-hearted and open. A career in healthcare can be emotional at times; however, I choose to focus on the positives. For instance - if we are close to losing a patient, I will focus on the positive memories rather than the illness. This mindset has consistently allowed me to continue with a productive shift no matter the emotions that come my way. "

The interviewer wants to know if you consider yourself to be an emotionally driven person. Talk to the interviewer about your emotions and if they have ever affected your productivity at work. Keep in mind - almost everyone is an emotional creature to some degree, but there are other ways that you can describe yourself that have a more positive connotation. If you are passionate, you could choose to refer to yourself as: - Expressive - Communicative - Open - Unreserved - Warm Hearted

"This is a great question. I think the right answer is, 'of course, but not for long'! We've all had those tough cases. A child dies, a patient yells at you, or you have to give someone a cancer diagnosis. Its professional to take a few minutes after an encounter like that and let those emotions come and go. I cope with these emotions by telling myself that it's not my story, its the patient's story. I think it's okay to be moved by someone else's experience, but I don't need to make it mine."

At Inova Fairfax Hospital we seek to hire individuals who display a keen interest in the healthcare arena. Would you consider yourself dedicated to a career in healthcare services?

"My entire career has been dedicated to the healthcare services field. I find it incredibly rewarding and interesting because I get to help others and every day brings new challenges! One of the reasons I applied for this role with Inova Fairfax Hospital is because I can see a long-term fit here. I plan to work in the healthcare segment for my entire career."

Assure the interviewer that you are dedicated to a lucrative career in the healthcare services industry. The hiring manager would like to know that this position fits into your long-term plan and that, if hired, you would stay with Inova Fairfax Hospital as long as possible.

"I know this career can take a toll on personal life, and I understand that while it can be more-or-less sustainable, it's more than just a job for me. So far, I have dedicated my entire adult life to this career. I have shadowed numerous professionals and have worked multiple clinics. I know this is the right career for me."

"This career is not just something I want to do 8-5 to get by; it's something I want to BE. I want to be someone who dedicates themselves to a craft. I chose healthcare because the learning opportunities are endless. It's constantly evolving. I find the human body is fascinating, and I think that society is only healthy when it cares for its wounded."

Inova Fairfax Hospital Interview Questions

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1. Inova Fairfax Hospital has a diverse workforce. When have you worked amongst a diverse group of people?
2. Inova Fairfax Hospital was initially looking for someone with 5 years' experience in a similar role. Considering you have just 2 years' experience, would you be willing to accept this position at a lower salary?
3. Do you think it is possible to be a good team member, yet disagree with the leader?
4. Why do you think you will be successful in this role with Inova Fairfax Hospital?
5. Physicians & researchers at Inova Children's Hospital actively participate in clinical trials in an effort to improve patient care and outcomes for their young children. What are your thoughts about clinical trials involving pediatric patients?
6. Rate your problem solving skills from 1-10. How do you justify your rating?
7. What made you choose healthcare as a career?
8. What type of work environment do you dislike working in?
9. With the ongoing changes in the healthcare services industry, how do you keep your knowledge current?
10. Think about a difficult boss, professor or coworker. What made him or her difficult? How did you successfully interact with this person?
11. If Inova Fairfax Hospital hired you today, what would you accomplish first?
12. If you could expand your knowledge and expertise in any healthcare service area, which would you choose?
13. Being a healthcare provider is rewarding, but can also be very stressful at times. Can you share a situation that was difficult for you and how you worked through it?
14. Inova Fairfax Hospital partners with eight nursing schools to provide training to students. Have you ever precepted students who are doing a clinical
15. Inova Fairfax Hospital supports a healthy work/life balance for all employees. How do you balance life and work?
16. Inova Fairfax Hospital's emergency department currently has a wait time of 17 minutes from the time a patient's information is entered in registration to triage. Do you think that this is a good wait time or could it be improved?
17. Has there ever been a time that you felt singled out for your personal convictions? If so, what did you learn from that experience that allows you to feel empathy towards your patients and/or co-workers?
18. Everyone you meet has an individual personality. What is something you would like people who are meeting you to know about your personality?
19. When have you shown a willingness to learn a new method or new approach to solving a problem?
20. Inova Fairfax Hospital seeks to hire those with strong problem solving skills. When were you able to successfully resolve a problem in the workplace?
21. At Inova Fairfax Hospital we seek to hire individuals who have ambitions of growing their career. Where do you see yourself in 3-5 years?
22. Inova Fairfax Hospital received the Distinguished Hospital Award from Healthgrades for the third consecutive year in 2018. Have you ever been recognized for your accomplishments?
23. It is often said that a career in healthcare is a 'thankless job'. How can we keep you motivated and engaged, even on the days when you feel your work goes unnoticed?
24. If you could expand your knowledge and expertise in any area of healthcare services, which would you choose?
25. Healthcare service companies require strong organizational skills and attention to detail. How do you ensure that your work is properly organized, and highly accurate?
26. In order to work for Inova Fairfax Hospital, you must be able to pass a full criminal background check. Do you consent to a full background check?
27. Inova Fairfax Hospital offers Northern Virginia's only level 1 trauma center for treating the most critically injured patients. Do you have experience working critical care?
28. At Inova Fairfax Hospital we take pride in our great relationships with clients, vendors, coworkers, and patients. Do you consider yourself to be a strong relationship builder?
29. Inova Fairfax Hospital has 6 independent training programs and 13 partnerships with medical education facilities. What medical training do you have and have you considered furthering your education?
30. In the healthcare services industry there are many emotions in a day. Have your emotions ever been in the way of your productivity?
31. At Inova Fairfax Hospital we seek to hire individuals who display a keen interest in the healthcare arena. Would you consider yourself dedicated to a career in healthcare services?

Inova Fairfax Hospital Interview Questions

1. Inova Fairfax Hospital has a diverse workforce. When have you worked amongst a diverse group of people?

2. Inova Fairfax Hospital was initially looking for someone with 5 years' experience in a similar role. Considering you have just 2 years' experience, would you be willing to accept this position at a lower salary?

3. Do you think it is possible to be a good team member, yet disagree with the leader?

4. Why do you think you will be successful in this role with Inova Fairfax Hospital?

5. Physicians & researchers at Inova Children's Hospital actively participate in clinical trials in an effort to improve patient care and outcomes for their young children. What are your thoughts about clinical trials involving pediatric patients?

6. Rate your problem solving skills from 1-10. How do you justify your rating?

7. What made you choose healthcare as a career?

8. What type of work environment do you dislike working in?

9. With the ongoing changes in the healthcare services industry, how do you keep your knowledge current?

10. Think about a difficult boss, professor or coworker. What made him or her difficult? How did you successfully interact with this person?

11. If Inova Fairfax Hospital hired you today, what would you accomplish first?

12. If you could expand your knowledge and expertise in any healthcare service area, which would you choose?

13. Being a healthcare provider is rewarding, but can also be very stressful at times. Can you share a situation that was difficult for you and how you worked through it?

14. Inova Fairfax Hospital partners with eight nursing schools to provide training to students. Have you ever precepted students who are doing a clinical

15. Inova Fairfax Hospital supports a healthy work/life balance for all employees. How do you balance life and work?

16. Inova Fairfax Hospital's emergency department currently has a wait time of 17 minutes from the time a patient's information is entered in registration to triage. Do you think that this is a good wait time or could it be improved?

17. Has there ever been a time that you felt singled out for your personal convictions? If so, what did you learn from that experience that allows you to feel empathy towards your patients and/or co-workers?

18. Everyone you meet has an individual personality. What is something you would like people who are meeting you to know about your personality?

19. When have you shown a willingness to learn a new method or new approach to solving a problem?

20. Inova Fairfax Hospital seeks to hire those with strong problem solving skills. When were you able to successfully resolve a problem in the workplace?

21. At Inova Fairfax Hospital we seek to hire individuals who have ambitions of growing their career. Where do you see yourself in 3-5 years?

22. Inova Fairfax Hospital received the Distinguished Hospital Award from Healthgrades for the third consecutive year in 2018. Have you ever been recognized for your accomplishments?

23. It is often said that a career in healthcare is a 'thankless job'. How can we keep you motivated and engaged, even on the days when you feel your work goes unnoticed?

24. If you could expand your knowledge and expertise in any area of healthcare services, which would you choose?

25. Healthcare service companies require strong organizational skills and attention to detail. How do you ensure that your work is properly organized, and highly accurate?

26. In order to work for Inova Fairfax Hospital, you must be able to pass a full criminal background check. Do you consent to a full background check?

27. Inova Fairfax Hospital offers Northern Virginia's only level 1 trauma center for treating the most critically injured patients. Do you have experience working critical care?

28. At Inova Fairfax Hospital we take pride in our great relationships with clients, vendors, coworkers, and patients. Do you consider yourself to be a strong relationship builder?

29. Inova Fairfax Hospital has 6 independent training programs and 13 partnerships with medical education facilities. What medical training do you have and have you considered furthering your education?

30. In the healthcare services industry there are many emotions in a day. Have your emotions ever been in the way of your productivity?

31. At Inova Fairfax Hospital we seek to hire individuals who display a keen interest in the healthcare arena. Would you consider yourself dedicated to a career in healthcare services?