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Ifim S.p.a. Interview
Questions

27 Questions and Answers by Ryan Brunner

Published July 17th, 2020 | Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.
Job Interviews     Companies     Money     Financial Services    
Question 1 of 27
What is the most attractive thing in your eyes about this role with Ifim S.p.a.?
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How to Answer
For this question, your interviewer is looking to gain insight into what you know and like about Ifim S.p.a. and how they will be able to help you meet your career goals. In your answer, try and stay focused on the alignment of your values with the organization's values and demonstrate that you've done your research on Ifim S.p.a. and the job you are interviewing for. To try and maintain positivity in your answer, try not to talk bad about a previous employer as that can make you sound like a difficult employee and raise a red flag for your interviewer.
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Answer Examples
1.
What is the most attractive thing in your eyes about this role with Ifim S.p.a.?
For this question, your interviewer is looking to gain insight into what you know and like about Ifim S.p.a. and how they will be able to help you meet your career goals. In your answer, try and stay focused on the alignment of your values with the organization's values and demonstrate that you've done your research on Ifim S.p.a. and the job you are interviewing for. To try and maintain positivity in your answer, try not to talk bad about a previous employer as that can make you sound like a difficult employee and raise a red flag for your interviewer.

Ryan's Answer #1
"Over the past couple of years, I've had an eye on pursuing a career with Ifim S.p.a. because of your reputation as a forward moving financial institution and your commitment to the communities that you do business in. As a person that believes in togetherness and helping others out where possible, these are values that I hold very high and would bring to the team here."
Ryan's Answer #2
"As I enter the midway point of my career, my job search has been focused on finding an employer that I can spend the rest of my career with and someday retire from. Looking at the history, culture and growth of Ifim S.p.a., this is definitely a place that I'd love to be a part of as you continue to grow and prosper into the future."
2.
To help us understand your need for initial training and orientation in this role with Ifim S.p.a., can you tell me what financial software you have familiarity working on?
Financial software, in particular software geared towards financial analysis, is widely available to the industry with many options available for use. While this won't be a make it or break it question to see if you are experienced with the program that Ifim S.p.a. utilizes, your interviewer will be looking to hear that you have experience on some of the available systems and that you are ready and willing to take on the challenge of learning something new if hired for this role. In the end in answering this question, make sure that you reiterate that you have the ability and the desire to learn a new program if needed to be successful in this role.

Ryan's Answer #1
"Over the past ten years, I have pretty extensive experience working on Windham Portfolio Advisor and a program called LogicGate. Windham is a program that is used by my colleagues that are building client portfolios and I work on the risk management pieces with each advisor. LogicGate is a program that I completed an RFP to bring on to my department and it has helped us immensely. I do consider myself to have a very high technical acumen surrounding new software. Right now, what programs are your Risk Analysts using?"
Ryan's Answer #2
"Being a computer junkie in my spare time, I have a wide array of experience with many of the different types of financial and risk analysis software. I'm a big fan of the MATLAB program because of its ability to build my own algorithms and customize the data analysis within the program. This has significantly impacted my firm in my current role. With my firm recently moving to an Oracle platform, I've become very familiar with Oracle Crystal Ball over the last two years and really like its ability to visualize forecasts."
3.
Give me an example of a time that you had to solve a problem without having all of the necessary information at hand to do so. How did you handle that situation?
For this question, your interviewer is looking to test your ability to be analytical and resourceful in a specific situation where you had to dig further to solve a problem. Prior to your interview, try to think of a time in the past where you encountered this specific situation and talk through it by laying out the problem and walking through the step-by-step approach you took to solve the problem. Try to be as detailed you can as you explain how you thought the problem out and worked hard to use the resources you could to help solve the problem. Your interviewer will be relying on these fine details to truly see how you will perform on the job with Ifim S.p.a..

Ryan's Answer #1
"Back when I first joined my current organization, I was taking a role that had been vacant for many months and I had to start with a backlog of work along with the regular daily activities. This customer service role included logging daily visitors and calls and the interim rep only kept brief notes. After taking the time to walk through training and getting running on my own, I realized that the current workload wouldn't allow me to catch up on the backlog of work that had been missed. While I had ideas of how to play catch up on the work, I approached my supervisor with a few ideas and we settled on having me log hours from home on our system as overtime to get caught up. I worked with our IT staff on getting set up on our network from home and was more that willing to help out with some extra hours."
Ryan's Answer #2
"Working for a large financial institution, our advisory staff help cover for each other when we are on vacation, sick or simply out of office for the day. We typically team up in group of three to help provide coverage for each other. A couple of months ago, I fielded a call from a colleague's client while she was away on vacation and completely out of phone coverage. The client had several questions about their personal finances that I couldn't help resolve off the top of my head. I let them know that their advisor was away on vacation but I would take the next hour to research their questions and get back to them shortly. This was a very acceptable path of action to the client and I took the time to get their questions answered quickly."
4.
This position at Ifim S.p.a. has generate a lot of interest from applicants. What do you feel is the one quality that sets you apart from others we are speaking with about this position?
This question is the perfect opportunity for you to highlight the one key quality that makes you the best person for this position, so be sure to really think about what this one quality is ahead of your interview. While there are many ways that you can take you answer to impress your interviewer and seal the deal for you in getting the job, be sure to avoid making assumptions about the other candidates in your answer. As well, be sure to avoid anything in your answer that points to this job being convenient for you personally or the fact that you'll be getting compensated for this work. Those are quick ways for you to go to the bottom of the candidate ranking list.

Ryan's Answer #1
"As I've talked about during this interview process and from what you can see on my resume, I have all of the technical skills needed to grow your financial advising practice here at Ifim S.p.a.. What sets me apart from my competition is my drive to succeed in this industry and I'd love to bring that drive to Ifim S.p.a. to help working with your highest profile clients possible. Growing up and continuing to this point in my life, I've always been a very competitive person. I've played many team and individual sports my whole life and my drive to win in those has definitely carried over to and been a huge benefit in my work as a Financial Advisor. I'd love to bring this competitive spirit to your team."
Ryan's Answer #2
"From what I understand about this role in Client Services with Ifim S.p.a., my day to day work will include a lot of client interaction and I really feel like the job description was written with my skills and abilities in mind. But the thing that will really set me apart for being the perfect fit for this role is my experience on the sales side of things where I spent five years of my working career in the retail sales industry. In sales, I have developed key skills like product knowledge and selling skills that would be very beneficial to this role."
5.
If hired for this role at Ifim S.p.a., I want to be sure that I'm hiring a motivated individual. What motivates you in your daily work and your career?
In the financial services field, you should have strong personal motivation to succeed in your work and your interviewer is asking this question to see what it is that make you tick while on the job. While being open and honest in how you stay motivated on the job, make sure that your answer doesn't include collecting a paycheck every week or two. While money is certainly a motivator in this field, make sure that you use it in an appropriate context if you decide to talk about the financial piece of this business as being a motivator. In the end, your interviewer is looking to get a sense of how he or she will be able to keep you hungry for more if you are hired for this role.

Ryan's Answer #1
"I find myself the most motivated on the job when I am being challenged and when I can continue learning new things. From what I've learned in talking to others that currently work here at Ifim S.p.a., the fast paced environment and continuous changes in the industry would keep me very motivated in my work and you'd never have to question if I were truly enjoying and being motivated in my work."
Ryan's Answer #2
"At a young age, my father taught me to do what I love and love what I do and I know that as I approach the middle years of my career that I made the right career choice. The personal finance field has really blended my love of helping others succeed and my passion for statistics and computers. In this role with Ifim S.p.a., I'll be working with your clients everyday on helping them achieve financial success and that alone is all of the reason I need to get out of bed every morning."
6.
Talk to me about a challenging situation you had to handle on the job that involved another colleague. How did you handle that situation?
At the heart of this question, your interviewer is looking to hear how you use solid interpersonal and relationship building skills to diffuse a difficult situation with a coworker when on the job. No matter what situation that you talk about, make sure to focus your answer on a positive mindset and the steps that you walked through to turn a potentially hazardous situation into a good one. As well, talk about lessons learned from that situation that you keep with you to this day on the job.

Ryan's Answer #1
"A couple of years ago, we had hired a new Junior Advisor on to our team and I was tasked with being his mentor. Having mentored several other thriving Junior Advisors prior to him starting, I was excited for the opportunity. Within the first week of him being on the job, I overheard a colleague of mine talking very openly about his disdain for the hire of this new Advisor and witnessing him personally criticizing him in a face-to-face encounter. Immediately, I spoke to my colleague in a private office about my concern over his actions and words towards the new Advisor. Having been a part of the interview process and his early mentorship, I knew that he had the skills to succeed and I reiterated that to my colleague. After agreeing to back off on any private criticizing of the new Advisor and a promise to help mentor him, I learned that direct conversations are the best way to handle workplace conflicts."
Ryan's Answer #2
"f"A couple of years ago, I approached a colleague that had missed a deadline or a big audit we were conducting and she completely blew up at my during our conversation. At first, I was very taken aback by her response because I had never witnessed that from her in many years of working together. While remaining calm, I allowed her the opportunity to vent to me and it turns out that she was going through a lot of things in her personal life that were impacting her work. While keeping our project deadlines in mind, I also took a personal approach in letting her know that she could bring these issues to me as both a colleague and a friend and we could work through them together in the future. This approach is vital to any conflicts that can arise with colleagues and one I don't hesitate to take when needed."
7.
What is your familiarity with debt-to-equity ratios and what would you consider a good debt-to-equity ratio?
For this question, your interviewer will be looking to hear that you understand the basics of calculating a debt-to-equity ratio and why it is used. In your answer, be sure that you talk about the ratiosd importance in considering debt financing. As well, if you have familiarity with ifferent industries and what is considered a reasonable ratio for each industry, be sure to talk about that as well because what is considered reasonable can differ widely between industries.

Ryan's Answer #1
"I am very familiar with debt-to-equity ratio calculations and know that ratios lower than 1.0 are desired to consider a firm financially stable. When I've worked with ratios exceeding 1.0, I've provided further examinations of the industry and the organizations stance within the industry to further determine their overall risk to hopefully provide a win-win situation."
Ryan's Answer #2
"Simply put, the debt-to-equity ratio is found with two easy figures found on a company's balance sheet: their total liabilities and shareholder equity. Swaying away from the norm, I know that the financial and banking industries often have to consider debt-to-equity ratios higher than 2.0 to be common and acceptable due to the large amounts of loaned money and high financial leverage by those institutions. "
8.
In this role with Ifim S.p.a., we will rely on your organized and methodical approach to provide financial analysis reporting. What does your current reporting process consist of?
Providing the clients of Ifim S.p.a. with detailed reports will be a key part of this position and your interviewer will be looking to gauge your ability to be organized and detailed while also utilizing your critical thinking skills to provide the best reports possible. In your answer, keep a focus on the techniques and tools that you use to do your job in ensuring that clients are receiving the most accurate and detailed reports possible. As well, let your interviewer know that you are willing to learn new ways and new technologies to help onboard yourself to their team quicker.

Ryan's Answer #1
"In my current role, I utilize the Tableau program to provide live, up to date information to my clients. After using a simply built Excel program for many years, Tableau provides beautiful and easy to understand reporting that my clients can take and run with to make important decision. The connections and automations within the program have save me time and effort, allowing me to take on a much more robust client base. If hired for this role here at Ifim S.p.a., I also have familiarity with SAS and Spotfire and consider myself a very quick learner if I need to learn a new program."
Ryan's Answer #2
"When I need to provide reporting to clients or my firm, I ensure that the reporting includes all key risks and valuation. Today, we as Financial Analysts have so many great tools available to us and my current preference is a statistical program like Crystal Ball. When paired with the advance Excel sheets that I have created, and have been commended, my clients are always happy with the insight that I am able to provide."
9.
The clients of a financial firm like Ifim S.p.a. can display an arrange of emotions when they work with our Client Services team. How would you handle a situation where a client was very angry?
Whether due to a large amount of money lost on the market or a client feels they were ill-advised by an Advisor, your job as a Client Services Representative will at some point or another deal with a very angry client. For this answer, your interviewer will be looking to hear that you do what is necessary to stay calm and stay focused on finding a resolution. If possible, use a specific example of a time you had to do exactly this and explain how effective communication was critical in making the situation right for the client.

Ryan's Answer #1
"As you can see from my resume, I've spent the last three years in customer service relations for a large insurance company. As you can imagine, a large majority of my customer interactions were with upset customers. I've been called names that I can't repeat here in this interview and my key to working through these situations was to remain calm and not take things personally. Like the financial world, the insurance business is a very life altering experience and a loss or damage to an item is very stressful. I tried to put myself in the customers shoes, see things from their perspective and do my best to ease their situation. In this role with Ifim S.p.a., these same skills would be vital for me to find solutions or the right person to talk to if needed."
Ryan's Answer #2
"First and foremost, an active listening approach is the first step to lowering the tension from an angry customer. A couple of months ago, we had a very angry customer come onsite to complain about a defective product that cut his hand pretty badly. The customer came onsite to complain even before receiving emergency care, which was apparent that he needed. First, I let him release his anger and it was not a pretty sight. Then I calmly repeated back what he had said and then explained what our policy allowed me to do at that time. Looking back, my sincere approach and calm demeanor helped calm him down and later that day, my manager had a formal complaint sent to the manufacturer and we were assured that they'd be in contact with the customer."
10.
A key task in this role with Ifim S.p.a. is assessing an organization's weighted average cost of capital. Are you familiar with WACC calculations and when have you used them in the past if you are?
Whether you have direct experience with WACC calculation or not, the first important thing that your interviewer will be looking for is that you understand all of the values that are used to calculate it and why it is important to calculate. Be sure to explain your understanding of the calculation. Then, if you do have experience, talk about the context of the work that you did surrounding utilizing WACC calculation and what resources you used to ensure that accurate data was used in the calculation.

Ryan's Answer #1
"In my current role, I utilize weighted average cost of capital calculation in the financing projects my firm undertakes. Basically, the WACC helps us determine if a project is worthwhile to see a future return. My role as the risk analyst is the gather the data for the formula. I am well versed in calculating the cost of equity and cost of debt for companies and determining market values of those numbers. In the end, a great rate is determined that can be a win-win situation for my firm and the companies that we finance."
Ryan's Answer #2
"I do have some familiarity with WACC calculation when I've worked with evaluating mergers and acquisitions for potential clients. Luckily in the that times I've worked with the calculation, my colleague had a very detailed WACC calculator built into an excel spreadsheet and our role was gathering the important data to include in the calculation. This included debt to capitalization, equity to capitalization, cost of equity and cost of debt. In my time as a Financial Risk Analyst, those figures have been my everyday life. If hired for this role with Ifim S.p.a., my experience in this realm will help with your WACC calculations as you make important decisions moving forward."
11.
We pride ourselves on teamwork here at Ifim S.p.a. and this role in Client Services relies on teamwork. What are the top qualities would you would bring to a team based atmosphere here?
At the heart of this question falls your interviewers need to determine how well you will work with others on the team at Ifim S.p.a.. You will be working with high level advisors and managers that are under a lot of pressure to perform in their jobs and your communications with them will either alleviate some of that stress or add to it. To ensure that your interviewer walks away from your conversation knowing that you are a team player that keeps the end goals of the company in mind, focus your answer on your effective communication skills, your knowledge of everyone's role on the team and your knowledge of what your role on the team will be.

Ryan's Answer #1
"As with any team that I have worked on in the past, my priority is knowing that everyone has an important piece in the overall success of the team. In customer service, this is knowing who to contact with the right questions and who to guide customers to when needed. This ensures that our work is done efficiently on our end of things and that our customers are handled efficiently and effectively. If hired here at Ifim S.p.a., my first goal would be to get to know everyone on the team that I would work with, what their roles are and how to best communicate with them."
Ryan's Answer #2
"My top quality is my ability to communicate, both verbally and through writing. I have excellent interpersonal speaking and listening skills and my past colleagues have always appreciated this. Here at Ifim S.p.a., your clients would appreciate this in my work as well. I am a very efficient and effective written communicator as well and this would be very beneficial at a company like Ifim S.p.a., where your offices are spread throughout the country and I can imagine that email communication is vitally important."
12.
At Ifim S.p.a., our Financial Analysts have to often work under a tight deadline. Talk about a time you had to work under a tight deadline in the past. How did you handle that situation and what made it a success?
The financial field can sometimes be chaotic and stressful for analysts working on high pressure deadlines and the work life at Ifim S.p.a. is no different. To test how you will perform in these situation if hired for this role, your interviewer will be looking to hear about a time where you did just that. No matter what the situation is that you discuss, be sure to show how you remained calm, focused and on-task to get the job done. Try and stress how you are resourceful and willing to utilize a team effort if necessary.

Ryan's Answer #1
"In my current role, I'm tasked with preparing some reports for our leadership team's bi-weekly meeting. Upon first taking that responsibility, I made sure that I kept myself organized during each work day and saving and prepping relevant information needed for their report. A couple of months ago, I was informed first thing in the morning that the meeting was being moved a week up to later that day due to some conflicts and vacation time for some of the team. Right away, I moved some things on my calendar to make this a top priority. From there, my regular organization of the materials needed made it easy for me to complete my job."
Ryan's Answer #2
"During my last semester of my MBA program last spring, I was nearing completion of my capstone project. The project was a case study of mergers within the manufacturing industry and was a great overall project to learn from. During the semester, my full-time job I was working to put myself through school was becoming much more demanding and parts of my project got postponed to a point where I was fearing not being able to complete it to the best of my abilities with the final due date approaching. Right away, I rearranged my work schedule to work half time and began plugging away at the final pieces of the project. To complete it, I had to sacrifice some outside weekend events with friends. While sad to do that at first, I learned some great lessons on time management, project management and sacrifice."
13.
At Ifim S.p.a., our clients are the lifeblood of our business and we do everything in our power to make them happy. What does the term customer service mean to you in your work?
No matter what position you are interviewing for at Ifim S.p.a., your interviewer is looking to hear what customer service means to you in your work and how you apply that philosophy in your everyday work life. In essence, they want to hear your story as to why solid customer service is important to you. Prior to your interviewer, be sure to really think about this question to apply what is important to you in how you go about your work. Whether you talk about problem solving or making people happy, this should be reflected in the work that you do.

Ryan's Answer #1
"A pursuit of a career in the financial field really suited my two passions in life of mathematics and problem solving. In this role, helping clients solve problems in an efficient manner and with a smile on my face would be the drive to succeed that I need. At the end of the day, if I see that my work helped a client grow their wealth and achieve their financial goals, I know that it was a job well done."
Ryan's Answer #2
"As a people person by nature, I have an innate ability to do what is needed to give customers the best experience possible when I'm working with them. This means that I reflectively listen to their needs and concerns and do what is necessary to help them based on what I heard. In my interactions with customers, I am positive, pleasant and nurturing by nature and I've found that customers are very receptive to my style off communication with them. If hired for this role at Ifim S.p.a., you'll quickly find that dedicated customer service is one of top qualities that I will bring to you team."
14.
In your experience as a Financial Analyst, what do you feel is the best metric to gauge a company's future stock performance?
As a Financial Analyst with Ifim S.p.a., you will be relied upon by clients to provide the best risk and reward opportunities for them to have the most successful investments While there are many great metrics to use and no right answer for this question, your interviewer will be looking to hear that you are confident in why the metric is important by talking about the details of it. The confidence that you project to your interviewer will carry over to your work with clients and your interviewer will be keying in on this aspect of you answer.

Ryan's Answer #1
"While there are many excellent metrics to consider for the future of a stock performance, the one that I weigh the most heavily is the price earnings to growth ratio. I prefer the PEG ratio because of its consideration of expected growth rate where simple P/E calculation doesn't consider that. This calculation is specifically great when looking at a wide array of companies within an industry to level their playing field."
Ryan's Answer #2
"Being familiar with metrics like free cash flow, payout ratio, debt-to-equity and price-to-sales, all can be very useful depending on the situation. In a recent economic downturn like we've had recently, I've relied heavily on the debt-to-equity measurement to measure future performance. As we've seen with many large retailers recently, a simple look into their debt would've shown the potential for disaster in their stock."
15.
List the top 3 skills that you have acquired in your last role.
You have likely gained many valuable skills in your career. Share with the interviewer which skills you value the most. Be sure to include skills that will potentially benefit this potential new employer.

Ryan's Answer #1
"In the past few years I was able to upgrade my education while still working full time. The biggest skill that I gained was my ability to multi-task as I worked the dual role of employee and student. I also have strong skills in a variety of Microsoft programs such as PowerPoint and Excel."
Ryan's Answer #2
"There are many skills I gained in my most recent position as I had a great training program and my boss was a strong mentor. If I had to choose three top skills I would say that the biggest ones were effective multitasking, solid closing skills, and cold calling abilities."
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27 Ifim S.p.a. Interview Questions
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Interview Questions
  1. What is the most attractive thing in your eyes about this role with Ifim S.p.a.?
  2. To help us understand your need for initial training and orientation in this role with Ifim S.p.a., can you tell me what financial software you have familiarity working on?
  3. Give me an example of a time that you had to solve a problem without having all of the necessary information at hand to do so. How did you handle that situation?
  4. This position at Ifim S.p.a. has generate a lot of interest from applicants. What do you feel is the one quality that sets you apart from others we are speaking with about this position?
  5. If hired for this role at Ifim S.p.a., I want to be sure that I'm hiring a motivated individual. What motivates you in your daily work and your career?
  6. Talk to me about a challenging situation you had to handle on the job that involved another colleague. How did you handle that situation?
  7. What is your familiarity with debt-to-equity ratios and what would you consider a good debt-to-equity ratio?
  8. In this role with Ifim S.p.a., we will rely on your organized and methodical approach to provide financial analysis reporting. What does your current reporting process consist of?
  9. The clients of a financial firm like Ifim S.p.a. can display an arrange of emotions when they work with our Client Services team. How would you handle a situation where a client was very angry?
  10. A key task in this role with Ifim S.p.a. is assessing an organization's weighted average cost of capital. Are you familiar with WACC calculations and when have you used them in the past if you are?
  11. We pride ourselves on teamwork here at Ifim S.p.a. and this role in Client Services relies on teamwork. What are the top qualities would you would bring to a team based atmosphere here?
  12. At Ifim S.p.a., our Financial Analysts have to often work under a tight deadline. Talk about a time you had to work under a tight deadline in the past. How did you handle that situation and what made it a success?
  13. At Ifim S.p.a., our clients are the lifeblood of our business and we do everything in our power to make them happy. What does the term customer service mean to you in your work?
  14. In your experience as a Financial Analyst, what do you feel is the best metric to gauge a company's future stock performance?
  15. List the top 3 skills that you have acquired in your last role.
  16. Can you think of a situation where raising debt over equity would be beneficial?
  17. If you noticed that a company's balance sheet was showing increased amounts of accounts receivables, what future impacts to that company would you consider to be feasible?
  18. Give an example of a time that you had to resolve a difficult situation with a client or customer. What were the keys to coming to a successful solution?
  19. How long will it take you to make a meaningful contribution to our team at Ifim S.p.a.?
  20. How can Ifim S.p.a. motivate you on the job?
  21. How would you define what working capital is for a company and what does its measurement mean?
  22. Pretend an old friend just awoke from a coma that lasted over 30 years. How would you describe the internet to them?
  23. Are you familiar with KYC and how it impacts our business at Ifim S.p.a.?
  24. If hired for this position at Ifim S.p.a., what factors would you consider part as part of an organization's long-term liability?
  25. At Ifim S.p.a., we pride ourselves on providing the best overall customer experience. Talk about your customer service experience and explain why it will help our clients here.
  26. We are looking for the most motivated individuals to join the team here at Ifim S.p.a.. Where you would you like your career to take you in the next five to ten years?
  27. Talk about your experiences working with both fellow Analysts and Accountants within your own firm and with external partners. How do you feel that you will be effective in working with our external candidates in this role here at Ifim S.p.a.?
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