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ISGN Solutions Interview
Questions

27 Questions and Answers by Ryan Brunner
Published February 14th, 2020 | Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.
Job Interviews     Companies     Technology     Software And Technology    

Question 1 of 27

If you were confronted with a time where you wouldn't be able to meet a deadline here at ISGN Solutions, what steps would you take when you made that realization?

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Answer Examples

1.

If you were confronted with a time where you wouldn't be able to meet a deadline here at ISGN Solutions, what steps would you take when you made that realization?

At some point in any person's career, the inevitable happens and an important deadline needs to be missed. With your interviewer fully understanding this fact, they are solely interested in how you react to this situation and what you do to make the situation right. In your answer, focus on the refocused planning and communication needed while also avoiding blaming others for the situation. Your interviewer holds accountability as a desirable virtue, so be sure to take accountability for actions in your response.

Ryan's Answer #1

"In my current position, I am very used to handling multiple tasks and projects on a day to day basis. Last year, my team was tasked with what started as a low priority project. After assembling a team to initially discuss the details and set a deadline for completion with our management, the project unfortunately fell off the radar of everyone on the team with many more high priority projects coming up each week. As the initial project's deadline was within a week of being due, our CEO reached out to me for a progress report. I immediately took full responsibility for letting this fall off the radar and I ensured our CEO that we would have an updated timeline set by the end of the week. In doing this and completing the project to his satisfaction, this was really the tipping point in our department moving forward utilizing a detailed project management tracking system. To this day, I can't say enough about how appreciative I am about utilizing this awesome system. Moving forward, you can rest assured knowing that I take full accountability for my actions and do what is necessary to communicate new expectations and meet them fully."

Ryan's Answer #2

"Having been in this situation before, I would first sit down to gather all the facts possible in the situation. What was the deadline, why wasn't it met and what can be done are all important questions moving forward. From there, communicating to all key parties is extremely important and doing so in a timely manner is critical. In this communication, taking accountability and setting new expectations for delivery in a concise and tactful manner will most often put stakeholders at ease and allow for successful completion."

2.

Talk about a recent successful project that you worked on that required you to navigate some troubled waters during the project. What were the roadblocks and how did you overcome them?

While your resume and your past experiences can easily show your interview that you have the technical abilities for this position with ISGN Solutions, your interviewer needs some insight on your problem solving skills. This question allows your interviewer a chance to see how you handle adversity by using resources available to you. In your answer, talk about your ability to think critically and leverage people and resources to the advantage of beating a roadblock in your work. Make sure that your answer provides an example of a project that ended in success.

Ryan's Answer #1

"A couple of years ago, I was the lead architect on a new software package that we were developing. As in any project, I was tasked with reviewing and approving the code the would be enveloped in the software. Because the final code impacted our potential clients and this was certainly a unique package we were developing, I proposed putting together a focus panel of existing clients to discuss potential needs out of a new system. My senior leaders were very reluctant to do this as they didn't want any word getting out about the program in its infancy. Knowing that we really wanted their feedback to start the coding process, I worked with our sales staff to build a list of our most dedicated customers. Then, I approached out leadership with this group and they approved without reluctance. After putting together the focus panel and gathering their thoughts, we built a phenomenal program that exceeded all of our sales and performance expectations."

Ryan's Answer #2

"I know that a large part of my success in the software architecture field is due to my ability to work collaboratively with others and provide mentorship to those on my team. On a recent project, I faced a design engineer that was very rigid in their ways and was unable to conform with new requirements for a system we were designing. In one of our first planning meetings, it became very evident that he would be unwilling to change in his ways. Being a person that wants to talk things out before escalating things further, I invited him to my office to talk one on one. I used a very educational approach to explain why we would be using the process we would be and I encouraged his participation in that approach. He hesitantly agreed. As we moved from design phase to the implementation phase, the engineer went right back to his old way of doing things and not embracing our new process. Rather than upsetting the entire project time, I immediately approached the engineer with a your either on board the ship or off the ship approach. Rather quickly, he asked that his seat on the team be reassigned to another engineer. In doing that quickly, our project was back up and running with success."

3.

In SQL, how do you explain the differences between clustered and non-clustered indexes? Can you name a time that you used each?

ISGN Solutions uses indexes to improve query performances within their software and for this question, your interviewer is looking to hear that you have a basic understanding of both clustered and non-clustered indexes. Explain the differences between the two types of indexes and be sure you can either speak to relevant times that you've used each or when would be the appropriate application to use each.

Ryan's Answer #1

"In the simplest of terms, a clustered index order records in a table the way that they are physically stored. There can only be one clustered index per table. Non-clustered indexes do not store data to match the physical order that it is stored. Rather, it can hold up to 249 indexes per table. Both types come with their own benefits over the other. In my experience, clustered indexes are suited best for programs that use primary key as an identity integer column. On the other hand, non-clustered make the most sense for programs that need JOIN and WHERE clauses within them."

Ryan's Answer #2

"In my experience, clustered indexes are faster to read but very slow when it comes to update data within. Non-clustered indexes are just the opposite in that they are slower to read but much fast to insert new data into them. In my current role, I mostly use clustered indexes when large numbers of rows need to be retreived and when insert operations are important. Most other times, I will use non-clustered as the standard."

4.

In your experience in software testing, would you consider yourself proficient in both testing and debugging processes?

As a reputable provider of software, ISGN Solutions relies on their software testing engineers to both test and debug their products when necessary. Make your interviewer aware that you are knowledgeable on both processes by briefly explaining each process as you've worked on them in the past. Then, talk about your openness to working both testing and debugging processes if hired for this position.

Ryan's Answer #1

"Yes, I definitely would consider myself proficient in both testing and debugging software. My current role that I've held for four years since graduating from college has exposed me to both processes. In testing, I use known conditions and predefined methods to test for expected outcomes to find errors within the system. I utilize testing prior to new software rollouts. The debugging process happens to already released software that has had issues and comes with unknown conditions and unpredictable outcomes. In this process, my goal is to find the cause of the error to fix it efficiently and effectively to roll an updated program back out to end users."

Ryan's Answer #2

"While a majority of my career has been focused on software testing, I am very familiar with debugging processes as well. If hired for this position, I would take the time to focus on debugging processes to bring myself up to speed while being able to hit the ground running on testing processes."

5.

What skills do you use to cope with the day to day stress and pressure on the job?

In modern technology industries, consumer demand has led to high volume of work and high pressure situations to work on tight deadlines. To prove that you are able to handle high stress, high pressure situations on the job, your interviewer is looking to hear first hand how you handle this type of environment in your own words. As you answer the question, try to turn potential perceived stress into a positive by highlighting your personal skills that enable you to perform well in those situations. If possible, try to use specific examples in your answer.

Ryan's Answer #1

"Where many others get overtaken by stress to the point that they can't function in this field, high pressure situations sharpen my focus and that helps me work through them with ease. Last year, I was assigned a high priority, short notice project for a high profile customer. My manager gave it to me because of my proven success in those situations. From the start, I created a timeline for completion and mapped out a plan to make it happen. While staying in communication with my leaders and the client, I was able to create a great system update in just a few short weeks."

Ryan's Answer #2

"I am confident in high stress work situations because of my ability to adapt, communicate and be organized in my work. These skills came in very useful a few weeks ago when our support staff were experiencing an extremely high volume of help desk calls. My adaptability helped me go with the flow and handle items on at a time. My communication skills enabled me to quickly and efficiently call on needed support. My organization skills helped me be prepared for anything on that day and enabled me to work through tickets in a quick and efficient manner."

6.

If hired for this position here at ISGN Solutions, would you be comfortable handling overall project manager responsibilities for new software development?

As a skilled software engineer, you have all of the necessary tools in your bag to be a successful engineer at ISGN Solutions. This question is allowing your interviewer to get a better sense of your project management skills and people skills if you were to join the team at ISGN Solutions. In your answer, talk about your ability to estimate the time and cost of a project, the staffing needed and the overall scope of planning for a particular project. If you have direct experience in being the lead on a large development project, be sure to discuss that experience with your interviewer.

Ryan's Answer #1

"Looking to join the team here at ISGN Solutions directly out of college, I feel very confident in my abilities to manage the entire scope of a new development project. I have leadership experience as my campus' president of the software engineering club. In that role, I developed skills that would help me utilize staff and resources in the best way possible. During my internship, I was exposed to the planning stages of new projects and I have a very good feel of estimating the budget and length of time needed to have a fully functional system."

Ryan's Answer #2

"I would absolutely be comfortable if tasked with project manager duties here at ISGN Solutions. In my last two roles, I have led successful projects that started with great planning and budgeting process and went through to completion with great people and processes in place under my leadership. While it's not a regular duty for me in my current role, I always welcome leadership duties."

7.

Do you have experience working with different CASE tools? If so, what do you have experience with?

The world of software engineering has greatly benefited from advancements in computer aided software engineering tools. Because ISGN Solutions is at the forefront of the industry, your interviewer will be looking to hear which tools you have experience with. Make sure not to concern yourself with providing a correct answer here, but rather focus on your flexibility to learn new aides when needed while explaining what you have experience with.

Ryan's Answer #1

"In my current role, I regularly utilize both diagramming and web development tools. The diagram tools assist our software projects by outlining the system data and components in a graphical form for us and this saves us a great amount of time while also being very reliable. The web development tools greatly help me visualize site changes that I am making because I don't have a deep background in web development. If hired for this position, I'd look forward to learning other CASE tools for prototyping, quality assurance and maintenance."

Ryan's Answer #2

"During my career and in my experience with CASE tools, most of my experience is in the lower CASE elements that focus on coding and testing the software after initial development. CASE tools have certainly made life as a software engineer more efficient and effective and I'd look forward to learn any new CASE tools if hired for this position here at ISGN Solutions."

8.

How do you ensure that you have a healthy work-life balance in your career?

In the fast paced world in software and technology development, heavy work loads and potential on-call duties have created a lot of burnout in professionals. Your interviewer is looking to hear that you are cognizant of the risks of burnout and that you do what is necessary to maintain your own personal health and well being and that of your family as well. While you can use this time to talk about personal interests or hobbies outside of work, try to focus on how these items help keep you refreshed for the work that you'll be doing for ISGN Solutions.

Ryan's Answer #1

"As I am passionate about my career as a UX designer, I am also passionate about my family. Any moments outside of work are spent coaching my kids traveling baseball teams in the summer months and then spending as many weekends as possible on the ski slopes. These activities help keep me active, physically fit and keep my mind centered on what it truly important in my life when work weeks get stressful."

Ryan's Answer #2

"Having watched many of my senior colleagues over time suffer from work burnout that has caused marital issues and health issues, I make it a priority to maintain a healthy balance between my work and my home life. My free time is spent in the outdoors with my wife, whether that be on the lakes and rivers fishing or biking around town. I consider myself fortunate to be considered for a position here at ISGN Solutions because I know that you put a focus on your employees maintaining this healthy balance because the organization realizes how important this is to be productive."

9.

In Oracle, do you understand what a join is and what the various types of joins are?

As a software developer that utilizes Oracle databases, your interview will expect that you have a strong working knowledge of concepts within oracle. One such concept is joins. Let your interviewer know that you understand that join is used to combine columns from multiple tables based on values within the columns to allow you to query data from those multiple tables. Then, explain what you know about left, right, inner, full outer and cross joins.

Ryan's Answer #1

"Having worked with Oracle for the past five years, I have a strong experience in using join to query data from multiple tables within the system. I have written queries utilizing left and right join, but the majority of my work in my current role utilizes inner join. This query looks to select data that is common in multiple tables and has been extremely useful in healthcare related software."

Ryan's Answer #2

"I do fully understand the join process in Oracle and have experience working with all of the types of joins that are possible in querying in the system. I've recently become very familiar with the cartesian cross join that basically joins all rows from multiple tables. In recently helping develop a program for the auto sales industry, I created a grid in Oracle that populated all of the common specs of makes and models of vehicles and the cross join made this much easier."

10.

If you were asked to review a colleague's code that they had written, what key things would you look for?

For this question, your interviewer will obviously be looking to hear that you have adequate knowledge when it comes to coding processes. But most importantly, your interviewer will be looking to gauge your ability to be a team player and focus on the bigger picture when working on a project. In your answer, focus on your attention to detail and your ability to help others when needed.

Ryan's Answer #1

"As an experienced software engineer, I fully expect my colleagues to reach out to me for my insight and I never hesitate to provide open and honest feedback. When asked to do this, my main focus is ensuring that the code is readable and functional. If there are lines of code that need to be removed, I don't hesitate to let my colleague know that while also giving them feedback on why I feel it is unnecessary."

Ryan's Answer #2

"When I'm asked to do this in my current position, my main focus is on regulatory requirements that were put in place for the project and security issues. I work with a team of great engineers that are very efficient coders and these two areas are most often overlooked."

11.

What programming languages would you consider yourself fluent in?

While this question gives your interviewer insight into the diversity of your programming language experience, they most importantly want to know that you are adaptable and able to learn on the fly if needed. Talk about the different languages that you consider yourself fluent in and, if possible, do as much research into ISGN Solutions as you can prior to your interview and try to speak to the specific languages that they work with.

Ryan's Answer #1

"From the start of college, where software engineering grew into a passion for me, I've become very fluent in Java, JavaScript and C++. My current role has me working primarily with C++, but I pride myself on my ability and passion to learn new programming languages and would be able to do so if hired for this role with ISGN Solutions."

Ryan's Answer #2

"During my training to be an engineer and then in my current role since graduating, a majority of my experience falls within Python. My current role delves deeply into artificial intelligence and Python is awesome with this advanced technology. As I understand it from talking to another engineer here at ISGN Solutions, a requirement would be for me to learn Scala. Though I haven't worked directly with Scala, I believe my experience and willingness to learn would have me up and running in no time if hired for this role."

12.

We are looking for innovators to join us here at ISGN Solutions. Where have you brought innovation in automation to a process in your career?

Innovation in software has occurred in many phases over the last 20 years and ISGN Solutions is always striving to be on the forefront of innovation in their field. For this question, think back on your automation experience and talk about a concept that you helped create that you felt was innovative. Really sell your interviewer on your ability to think outside of the box with this question by hammering home the idea that you can help bring new innovations to the team at ISGN Solutions.

Ryan's Answer #1

"To be very honest with you, I was really drawn to the automation side of engineering because of the constant need to be flexible and continuing me education to stay ahead of new trends. Last year, I helped develop a codeless test automation for my company that brought together our software engineers and end users to test in environments in a fast and efficient manner. The codeless testing was a first for my organization and really helped free up time for our software engineers to come up with solutions rather than spend time testing."

Ryan's Answer #2

"About four years ago, I was on a team that developed an AI bot that could test scripts and provide analysis on extremely large amounts of data in a short period of time. Our work focused on the algorighms that the AI would utilize in its testing work. From the start, the AI process was extremely accurate and efficient. Now, as things have changed over time, modifications to the AI system all center around changes to the algorithms. Based on our success, we presented our AI system at a national conference last year and it received a lot of great accolades."

13.

What software analysis and design tools do you have familiarity working with?

As a software engineer for ISGN Solutions, your interviewer wants to hear that you have experience in utilizing tools that you make you more proficient in your work. Dig back on your past experiences and talk openly about your experiences with the different analysis and design tools that are available to help you be better in the work that you do. In the end, make sure that your interviewer understands that you are proficient in the use of these tools and open to learning and using new tools as well.

Ryan's Answer #1

"As my career and experience in software engineering has grown over the years, I've come to really appreciate and utilize these tools that are available. A great example of this would be my recent education and use of Structured English for designing insurance claim software for a large auto insurer. The simplicity of the structured decisions in the program were a perfect example of a program that could utilize the tool and the end product ended up very functional for our customer."

Ryan's Answer #2

"I have great working knowledge in creating and reading data flow diagrams. To help with both our own sales staff and with customers, DFD's have been super helpful and I consider myself very proficient in creating them. I've also recently been introduced to decision tables to aid in product testing. I was working on a new system that involved some very complicated business rules and the decision table helped outline everything perfectly for our testing."

14.

Do you consider yourself stronger in C++, C#, Java, or Python?

Before your interview, do some research to understand what tech stack ISGN Solutions uses so you can best prepare and highlight your expertise. If you aren't as strong in one of the skills you feel is necessary, be sure to explain how you've used it and how you are growing your knowledge to become better. Be sure to be honest in your answer, as the company will likely test your strengths.

Ryan's Answer #1

"In my last company, we had a bit of an outdated tech stack and used C# and .NET. I found myself fully immersed in those technologies, but had a strong desire to learn more and become more familiar with modern technologies and how I can apply that in my career. That's what has me so interested in this role. Over the last year, I've taken courses in Java and C++, which I noticed you prefer. I've become proficient in the skills and in side projects, applied my increasingly strong knowledge. I'm probably strongest professionally in C# as that has been where my experience lies, but my passion and dedication is on the Java and C++ side, as I feel that's the more modern alternative. I'm excited about the possibility of applying that knowledge in a role at ISGN Solutions."

Ryan's Answer #2

"I am motivated and excited about this new opportunity because it will challenge me to grow in my (X) skills. I love soccer and enjoy spending time with my teammates. I am interested in continuing my education by studying (Y) to further my career."

15.

Here at ISGN Solutions, we ask our test engineers to follow specific QA protocols. What role do you feel QA plays in software development and testing?

As an experience software testing engineer, quality assurance should be ingrained in your brain and your interviewer is looking to get a sense of your personal feelings towards it in your work with this question. In your answer, be sure to highlight QA's importance in reducing errors, maintaining specifications, testing failure parameters and preventing defects from occurring. In the end, make sure that quality is your mantra in the eyes of your interviewer by giving an example or two of how you put QA in the forefront of your work.

Ryan's Answer #1

"As a test engineer, I take great pride in my role of ensuring that systems go out to consumers as error free as possible. In my current role, I take the time to learn all of the system specifications that are laid out by our design engineers and customize my testing to follow those specifications."

Ryan's Answer #2

"In my work throughout my career, quality assurance in my testing was an every minute of every day job on my part. While creating effective testing processes on new software is extremely important in following QA protocols, the recording of defects, issuing of reports and assisting the designers on fixing issues are equally important parts of the process that I'd love to let shine here at ISGN Solutions."

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27 ISGN Solutions Interview Questions
Win your next job by practicing from our question bank. We have thousands of questions and answers created by interview experts.

Interview Questions

  1. If you were confronted with a time where you wouldn't be able to meet a deadline here at ISGN Solutions, what steps would you take when you made that realization?
  2. Talk about a recent successful project that you worked on that required you to navigate some troubled waters during the project. What were the roadblocks and how did you overcome them?
  3. In SQL, how do you explain the differences between clustered and non-clustered indexes? Can you name a time that you used each?
  4. In your experience in software testing, would you consider yourself proficient in both testing and debugging processes?
  5. What skills do you use to cope with the day to day stress and pressure on the job?
  6. If hired for this position here at ISGN Solutions, would you be comfortable handling overall project manager responsibilities for new software development?
  7. Do you have experience working with different CASE tools? If so, what do you have experience with?
  8. How do you ensure that you have a healthy work-life balance in your career?
  9. In Oracle, do you understand what a join is and what the various types of joins are?
  10. If you were asked to review a colleague's code that they had written, what key things would you look for?
  11. What programming languages would you consider yourself fluent in?
  12. We are looking for innovators to join us here at ISGN Solutions. Where have you brought innovation in automation to a process in your career?
  13. What software analysis and design tools do you have familiarity working with?
  14. Do you consider yourself stronger in C++, C#, Java, or Python?
  15. Here at ISGN Solutions, we ask our test engineers to follow specific QA protocols. What role do you feel QA plays in software development and testing?
  16. When would you utilize a trigger within Oracle to execute a function automatically?
  17. What experience do you have in the different types of software maintenance?
  18. We seek to hire highly ambitious people. Where would you like your career with ISGN Solutions take you?
  19. Tell me about a time your manager changed the scope of the project in the middle of it. How did you deal with it?
  20. Talk about a time when things didn't go as planned on the job. What was the situation and what allowed your to persevere in that situation?
  21. In a technical support role here at ISGN Solutions, we expect that you would be able to bring great customer service skills to the role. Describe your customer service philosophy in the support that you would provide.
  22. If you were faced with a situation that you didn't know the answer to or understand, what would your next steps be?
  23. Can you describe the software development lifecycle?
  24. What is one thing that really tests your patience when dealing with your coworkers?
  25. If hired for this position at ISGN Solutions, what leadership skills would you bring to our team?
  26. Do you have any unique skills or past work experiences that we can't see on your resume that would benefit the team here at ISGN Solutions?
  27. As you reflect back on your career to this point in your search for a new position, what would you say is your ideal work environment or culture?
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