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IHOP Interview

31 Questions and Answers by Rachelle Enns

Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Question 1 of 31
We have some strong competition at IHOP. What do you think makes us stand out?
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How to Answer
The interviewer would like to know what attracts you to a role with IHOP. Discuss how this position stands out to you over any others.

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Question 2 of 31
At IHOP we put a great deal of value on customer service. How would you describe your customer service skills?
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How to Answer
Assure the interviewer that you can meet their customer service standards. Draw on your references or examples of a time when you went over and above for a customer.

Question 3 of 31
At IHOP we put a lot of pride in the cleanliness of our restaurants. How important is cleanliness to you?
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How to Answer
The interviewer would like to know that you have an interest in keeping up their high standards of cleanliness. Give examples of times when you went over and above to meet cleanliness standards in your previous role(s).

Question 4 of 31
At IHOP we have gained a lot of momentum this year using social media marketing techniques. Do you follow us on Instagram, Facebook, or Twitter?
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How to Answer
Before an interview, you should always thoroughly research the company's online presence and, if possible, follow them on social media. This research is also helpful because many companies will post their new openings using their social media platforms. The interviewer would like to know if you are authentically engaged in the IHOP brand and product.

Question 5 of 31
At IHOP we encourage education and training for our employees. If you could further your education, what path would you choose, and why?
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How to Answer
Talk to the interviewer about your education and training and discuss any areas where you would like to expand your knowledge. Keep your answer simple. If possible, keep your reply related to the career path for which you are interviewing. For instance: You want to avoid declaring your desire to be a dolphin trainer when you're applying for a regional sales manager role.

Question 6 of 31
At IHOP we offer a strong training program. What aspects of training do you feel you need most?
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How to Answer
Talk to the interviewer about any areas of training that you feel you may be lacking. If you could choose the focus of your training, what would you pick?

Questions 7 through 31
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