This position with ICF International requires strong research skills. What is the first resource you turn to when you need to research a person, business, or topic?

"When researching, my go-to source is usually LinkedIn. This website offers me a plethora of information whenever I need it. I can research clients, their businesses, their backgrounds, and their competitors in one place. I find LinkedIn to be a very reliable, up-to-date, and convenient source."

The interviewer would like to know that you can source information when and where you need it. In this industry, and with ICF International, you must be in-the-know and on top of your client's needs at all times. Talk about where you first go for information when you need it the most.

"For me, when researching, using a reliable source is key. For that reason. my resources will always be a legitimate news website or books published by known authors."

At ICF International we seek to hire those who can read between the lines in order to uncover our client's potential needs. Give me an example of how you have successfully done this.

"One example I can give is when one of my larger clients went through a corporate restructuring last year. I was able to help them fill in some gaps in their service needs as I saw potential shifts in their business. Because I have assisted many clients with restructuring projects in the past, I was able to foresee some of the roadblocks they may face and offered my assistance there. The client was very pleased with my proactive approach, and I was able to upsell additional services."

The interviewer would like to know that you understand the nuances that come with this job. When you work for ICF International you must be able to think independently and out of the box at all times. This type of thinking will increase client happiness, sales results, and will help to expand your portfolio. Give one real-life example of how you helped a client by reading further into their potential needs.

"With each new client that I take on, I conduct a detailed questionnaire with my primary contact. I ask tough questions regarding the pain points in their business. From these answers, I can predict some of their needs faster than they can. I believe this is because it's harder to see your needs when you are directly in the middle of the scenario. Sometimes, it's easier for outsiders to uncover your business' most significant needs."

In this role with ICF International you will be required to make regular presentations to our clients. How comfortable are you with public speaking, and creating PowerPoint presentations?

"I am very comfortable with public speaking and would rate myself as an advanced user in PowerPoint. I have attended multiple Toastmaster classes to perfect my public speaking skills. In my current position, I will present to groups from 3 people to 90, ranging from 'lunch and learns' with my internal team to the entire department for my client. I receive consistently positive feedback on my presentations because I like to keep them engaging through the use of analogies and sharp visuals."

If you know ahead of time that presentations are going to be a part of this position, feel free to bring a previously crafted PowerPoint presentation with you, on a tablet or iPad. Otherwise, be prepared with some examples that include the number of people you have presented to, what the range of topics has been, and what the outcome was. You can also make your answer very clear by rating yourself from 1-10 on your PowerPoint and public speaking skills. If you have any formal training in public speaking, be sure to talk about that as well.

"I am an intermediate user in PowerPoint and have no problem improving my skills to an advanced level. When it comes to public speaking, my experience is limited; however, enough to know that I do not suffer from stage fright. I would very much enjoy further exposure to public speaking and the delivery of presentations."

We have many strong competitors. What makes ICF International stand out, and how could we improve?

"After researching ICF International online, I found that you stand out from the many ways that you give back to your community. On the ICF International website, as well as third-party review sites, people are talking about the charitable contributions and generosity coming from ICF International. This factor makes your company a big stand-out to me because I am serious about working for an organization that is aware of their social impact."

It is essential that you research ICF International before your interview and be sure to learn about their business landscape. Who are their competitors? What are customers saying online? Check out some favorite review sites to get an idea of what the public is saying about ICF International vs. their local competitors. Keep your answer positive and complimentary.

"Without having worked in ICF International, it is tough to give suggestions on improvement accurately. I quite like what I have seen so far and feel that your company stands out through your quality standards and search for constant improvement."

What do you know about our clients at ICF International and the types of services we offer?

"From what I understand, you provide services primarily to clients within 'ABC Industry'. Your range of services is quite broad which was a big pull for me when applying to ICF International. Could you tell me a little bit more about your primary client base?"

The interviewer wants to know that you have put some effort into getting to know their business and the types of clients that ICF International services. You can find this information online by combing through the company website or doing a Google search. Discuss with the interviewer what you discovered during that research. It is okay to ask the interviewer more about the services and clientele at ICF International as well.

"I have conducted a great amount of research on ICF International before coming here today. I believe that your product range is vast and it would attract a very diverse set of clientele. Is this correct? The one service that stood out to me was (name a service) because it offers exceptional value to established business owners and new entrepreneurs, alike."

We have a very specific personality type that fits well with the strong corporate culture at ICF International. Describe your personality in 3 words.

"If I could describe my personality in 3 words I would say that I am communicative, helpful, and enthusiastic. I know that ICF International is looking for individuals who work well as part of a team, and someone who brings a great amount of energy. That is me! I would be a great fit for the culture you have created here."

This question is a high-stress question if you are not prepared to discuss your personality, and characteristics. Rather than freezing up during your interview or saying something you regret, take a few minutes to jot down some ideas before your meeting. Review ICF International website and see if you can source any recurring keywords in their job postings or 'About Us' section. Any recurring themes or keywords will give you a great idea of the type of personality and characteristics that ICF International is looking for.

"Here are some other words you can use to describe your personality: - Adaptable - Considerate - Diligent - Inventive - Persistent - Resourceful - Sensible"

We have a healthy yet competitive culture at ICF International. How do you track your personal successes and metrics? How often do you look at your KPI's?

"My current company offers a very robust tracking system where I can view my current metrics on a daily basis. I check these metrics every day because they measure me against my monthly average as well as the company average. It's important in this line of work to keep up to date on results. By keeping on top of my KPI's, I can improve my performance and results whenever necessary."

When working in the professional services industry, your results matter! No matter your job function, you should always be prepared to discuss your career-related successes. Talk to the interviewer about your recent achievements and show ICF International why they should hire you!

"In my opinion, the only possible option is to review my KPI's at the beginning of each day and the end of each day. I track my successes and progress through our company CRM and make a plan every morning related to what I need and want to accomplish. At the end of each day, I assess my progress so that I am prepared mentally for the following days' activities."

At ICF International we do everything to ensure that our clients are satisfied. What is your client service philosophy?

"I noticed on your website that you put a lot of value into your clients by actively listening to their needs. You also survey them regularly while staying on top of industry trends so that you can provide them with innovative new services. To me, client service goes beyond friendliness and efficiency. You need to understand your clients' business needs and have the ability to analyze their future needs so that you can respond appropriately to their business landscape changes."

Because ICF International puts so much effort into their customer service reputation, the interviewer needs to be confident that your client service values align with theirs. Be sure to research the ICF International website and take note of any keywords they use when it comes to their clientele. Match your language with theirs.

"My client service philosophy is simple and perhaps a bit traditional. To service someone truly is to be at their service, working with, and for, them to reach their goal together. For this reason, I will always go the extra mile to meet my client's needs. I want them to feel fully supported in their endeavors."

Are you currently interviewing with any of our competitors? Why do you want to work for ICF International over any of our competitors?

"I am actively interviewing; however, I am using strong discretion when it comes to the next step in my career. I do understand that some of your competitors are hiring and the positions are competitive. My deciding factor is on the corporate culture and overall reputation of the company. From what I can see, ICF International stands out from the rest when it comes to employee engagement and client satisfaction."

Every interviewer wants to know that you are specifically interested in their company. One way you can show your keen interest is by discussing howICF International stands out to you, ahead of their competitors. If you asked whether you are interviewing with their competitors or not, you should answer in a direct but diplomatic way.

"I have just started my search and have applied to a limited amount of companies. Rather than sending out multiple applications, I have chosen to be very targeted in my search. I want to work for ICF International because, while being a fast-moving and innovative organization, you still maintain old fashioned values. I appreciated that about your organization and would be very proud to be on your team."

This position requires a competitive yet collaborative individual. How do you plan to make an impact in your first 90 days with ICF International while setting a strong groundwork of trust with your new team members?

"If hired for this role with ICF International I would want to get to know my team by listening to their suggestions and recommendations for success. I have very strong follow up and up-selling skills that would result in a fast impact on the portfolio that you would be handing off to me. I am a naturally collaborative person, so I am confident that I will create quick results while maintaining strong relationships."

The interviewer would like to hear more about your plan of action should you be accepted for the position with ICF International. Think about the skills gap that you could fill or any internal struggle that ICF International is trying to resolve by hiring someone like you. Discuss the ways you know you will make a fast impact but also address how you will ensure acceptance by your new team members.

"I plan to make an impact in the first 90 days by being incredibly diligent throughout my training, taking work home to study on the weekends, and getting to know the verbiage used with your clients. I plan to be more than confident in my abilities, so that I can hit the ground running, without any hesitations."

When have you had to change a major component of your project due to new information being presented?

"I had a large project last month that was nearly complete when the client called to say that the dimensions provided were incorrect. Because of this, our team had to re-do the entire proposal. It took us an additional four days of work but, in the end, the client was delighted with our work, and it resulted in new opportunities with them."

Being able to swivel the focus of your project is a necessary skill for your success in most careers. Talk to the interviewer about a time when a significant change occurred on a project. How did you handle the implementation of the new information?

"I had worked with a VP in the company, the CEO, and a member of the board to craft a strategic national roll-out plan that included which companies and pitches I would be responsible for, and what they would handle. Two months later, after working on the strategy each week as a collaborative team, I was informed that we were putting a pause on the project until further notice. The executives thought the company wasn't ready for such big clients yet, so instead, I had to scale the national roll-out back to be a local market strategy. After the initial sting and frustration of pulling out of the project, I was able to use that same framework to plan local market roll-outs in several major cities effectively. It proved to be a good learning experience, overall."

Tell me about a project you completed recently that was ahead of schedule.

"In my current position I am expected to cold call 100 customers per week. Most of our associates will break this down into 20 per day, five days per week. What has attributed greatly to my success in this role is that I call 50 customers each day for the first two days and then have time to make additional calls throughout the week. This effort generally equals a 25% surplus of cold calls to my portfolio. I am always ahead of target by going over and above that cold calling schedule."

Is it essential for you to meet and exceed work-related deadlines? Assure the interviewer that you can remain focused on a project and accomplish your goals ahead of schedule.

"In my current position, I was given the task of migrating our payroll system to a new provider. Happily, I completed the project two weeks ahead of schedule allowing us to start the new service sooner."

What is the most competitive work situation you have experienced? How did you handle it? What was the result?

"My last position was a sales position, and highly commissioned. We had a great work environment where we helped each other and built each other up. The result was a positive work environment, and I enjoyed coming to work each day."

Think back to the times when you were racing others to achieve the best sales, working towards a promotion, eagerly trying to win a new contract or other situations that pushed you to rise above your peers. Be sure to tell the interviewer that you rose to the challenge and were excited to see what you could achieve! Tell the interviewer about how you kept yourself calm while pushing yourself to be the best. It is a definite plus if you have cheered on your competitors and helped them along the way. Finally, be sure to mention your successful outcome.

"In my previous position, I worked with some very competitive individuals who were bordering the point of aggression. I can be as competitive as the next person; however, this was next level. I made the best of the situation by keeping my head in the game, remaining focused, and tuning out the unpleasantness of their competitive grind. In the end, I exceeded my targets at 105% to goal. I was happy with my results and the fact that I kept my integrity in place, at the same time."

If you could start your career over again, what direction would you take?

"I certainly do not regret the direction I have taken my career; however, if I had to start over in a new direction completely I would likely pursue my Degree in Education and become a teacher. Both of my parents were teachers, and they seemed to have a very fulfilling career. I enjoy coaching and leading others so, any tasks in my current career that related to these skills, are very welcome."

A hiring manager will be able to tell a lot about your personality by learning about your other career interests. If you could do anything over, what would you do, and why?

"I am delighted with the direction my career has taken. If I could change anything I would perhaps have furthered my education to include a unique focus; however, I have no regrets!"

What type of manager brings out the best in you?

"I have worked with a wide range of personalities and management styles with great success. If I could express a preference, I feel that I am best in an independent and autonomous environment. Can you describe the management style here?"

The interviewer wants to see that you are self-aware and understand the type of manager or employer that brings out the best in you. Some individuals prefer a close working relationship with a lot of accountability while others prefer space and autonomy. If you are unsure of the management style of the interviewing company, try to leave your answer as open as possible. You can certainly ask the interviewer to describe their management style.

"I work best with managers who are highly communicative and approachable. I don't enjoy working in a hierarchy based environment as I find it does not offer room for new ideas and creative thinking. How would you describe your management style?"

How do you handle communicating bad news to a fellow worker or subordinate?

"I certainly do not enjoy communicating bad news to a co-worker, but I do have experience in doing so. When this type of task is required of me, I make sure to practice empathy. Truth is always key, so I will be honest and clear when communicating the news. For instance, if I am to terminate someone's employment, I will not sugar coat the reasons why. It's best they know so that they can learn from the experience."

One of the toughest parts of communication can be delivering bad news to people that you work with and for whom you care. Whether it is providing a less than positive work review, or terminating someone - it doesn't come easy. Assure the interviewer that you can handle this type of task in a clear, concise, and professional manner.

"I have found that communicating with respect and the intent to support the associate is the best approach. It is important to communicate what behaviors are off track and what resources are available to the associate to get back on track."

How would you describe your relationship with your customers or clients?

"My customer and client relationships are open and honest. I believe that the more upfront and transparent you are with your clients, the more likely they are to return. I most definitely value my clients and am sure to nurture those relationships as much as possible."

Do you value your client and customer relationships? How do you nurture them to ensure that they are happy and continue to come back? Talk to the interviewer about your strategy for building strong customer and client relationships.

"I have strong relationships with my clients and customers. I treat them with respect and am sure to utilize their feedback in ways that make myself, and the organization, better."

How do you explain complicated concepts to those who may not understand?

"I find that when there is a complicated concept to teach, visual aids are always the way to go. Did you know that 65% of people are visual learners and that presentations with visual components are 43% more persuasive? I took a course on creating effective info-graphics and will often implement those in my presentations."

The interviewer wants to know that you are capable of explaining complex ideas without being condescending to your co-workers or talking over their heads. Give the interviewer an example of how you break down information to make it more easily digestible for the average person. Think of a presentation about a complex topic, as a proposal to solve a challenging problem. The solution may seem obvious to you, but everyone else in the room is scratching heads trying to figure out what you're saying. When you can define key terms and phrases to make them more relevant to your audience, you have skills! Not everyone can do this. Prepare an example that demonstrates your communication skills and your ability to convey complex information in easy to understand terms.

"Keep it simple, silly! If you cannot explain a concept straightforwardly, then you do not understand it well enough. I recently rolled out a complex compensation plan with many anomalies. I took the approach to share a broad overview and provide detail for reference. I often try to make analogies or share complex information in the form of a story."

Outside of work, what type of creative activities do you like to pursue?

"Outside of work I like to attend dance classes and I also attend the odd paint and sip wine nights at a local wine shop. I also enjoy reading as a way of nurturing my creative side."

A genuinely creative minded person will have outside activities aside from what's happening in the workplace. Tell the interviewer about the variety of ways in which you express your creativity.

"Outside of work I love to explore my creative side. I practice photography and take sculpting classes on a regular basis. As an avid reader, I also explore writing. Cooking is also art for me, and I try to incorporate creativity into the fun meals I prepare for family and friends."

Tell me about a time when you took on a new course to study in order to improve your own work performance.

"Our company offered the Sandler Sales program to anyone in the company who was interested. I took this workshop in 2014 and enjoyed it. My sales increased by 23% that year."

Once you are in your career, it certainly doesn't mean that you need to stop learning. There are many job-related courses available. Talk to the interviewer about the last time you took advantage of these available courses.

"I took a one-day seminar in Microsoft Excel. I already knew the basics, but my boss like using macros and pivot tables, and I was spending a lot of time reading the support section to figure out how to use them. The course was very informative."

Tell me about your most significant work experience that relates to this position.

"In my most recent position I had many related responsibilities such as client relationships, customer service, and cold calling. The job descriptions are very similar; however, your role is a slight step up in responsibilities which would provide the growth that I am looking for."

This question is an excellent example as to why it is crucial for you to review the job description, in detail, before your interview. Have you ever held a similar position to this one? Can you draw any similarities between this role and another job that you have had?

"I am performing a role very similar to this one at my current employer. However, this role would be a step up for me. After years of working in this field, I am ready for the challenge of leading a team."

Have you ever broken a confidentiality agreement?

"I never have, to my knowledge, broken a confidentiality agreement. Despite my reasons for leaving a position, I would never choose to hurt a previous employer in any way."

Companies will have confidentiality agreements for a variety of reasons. These could be to protect their trade secrets or to ensure that you do not bring clients over on the occasion that you leave their company. Talk to the interviewer about your thoughts on confidentiality agreements.

"Confidentiality agreements are necessary and important to protect an organization. I understand the need for confidentiality and take those factors very seriously. I have never broken the trust of my employer."

Do you prefer to work in a team based position or individually?

"I have found, in the past, that I work best in an individually driven environment; however, I can certainly be productive in a team-based setting as well."

In which situation are you the happiest and most productive? Talk to the interviewer about your preference when it comes to teamwork or working individually. Be sure to avoid pigeonholing yourself into one particular scenario (IE: I only like to work by myself).

"I am happy to work either with a team or independently. I truly do not have a preference. Does this position lean to one more than the other, or is there a balanced mix of the two situations?"

When do you feel your leadership skills are most effective?

"My leadership skills are the most effective when my relationship with the employee isn't just a surface connection. I want to have true knowledge of their life and a good understanding of their career goals. When my employees feel confident that I can help them to achieve their goals, they are more likely to be an engaged part of the team."

When you have a great relationship with the individuals you are leading, your leadership skills will be the most effective. Show the interviewer that you recognize a great relationship starts with clear communication, trust, and honesty. Tell the interviewer that you spend time genuinely getting to know your team. For instance, perhaps you like to understand what activities they have going on both inside and outside of work, their kids' names, or if they have any pets. Building a relationship with your team will ensure that you can frequently and genuinely ask them how they are doing. The more comfortable they are, the better chance they will come to you for help in the workplace when they need it.

"My skills are most effective when we face a tight deadline and have to push through. I pride myself on being and an excellent motivator."

How do you evaluate success among your team members?

"I have a very in-depth and successful system for evaluating success among my team members. I check in twice per week with each member of my team. On Monday's - to set our goals together. Then, on Friday's, to discuss any successes and challenges. I have them self-evaluate, and then we create a plan for success for the upcoming week. I evaluate their success based on their follow through and willingness to work hard to reach their goals."

When you are leading a team, it is imperative to be aware of the level of success that each team member is experiencing. One underperforming team player can drag down the entire group. Talk to the interviewer about how you can stay aware of each team members' success.

"I typically have KPI's (key performance indicators) in place to measure the success of each of the members of the team. I also manage our overall success in working together. For example, are we hitting on key initiatives within the department, developing each other for succession planning and having fun along the way!"

How do you balance life and work?

"I find that with the right company, it's pretty simple to balance life and work. When I enjoy what I do, it doesn't feel like a chore. I am always sure that when at home, my family gets my attention first. I take time on the weekends to do things for myself and ensure that I regenerate before the work week begins."

It is essential to keep a healthy work/life balance to prevent burnout. Talk to the interviewer about how you can maintain that appropriate balance for yourself.

"I balance life and work by ensuring that my downtime is spent doing the things that I love. I enjoy hiking, playing squash, and going to the theater. These things energize me and help me to maintain a healthy balance."

What sources do you look to when you need to solve a complicated problem?

"When faced with a complicated problem, I will look to the resources that my current company has provided me. The answer is almost always in there. If it's more of a moral dilemma vs. a knowledge-based dilemma, I will ask my supervisor for his thoughts and opinion since I value him as a mentor and expert in our industry."

The interviewer wants to know that you can think outside the box, or even ask for help when you are stuck on a complicated problem.Maybe you look to a mentor or boss for advice. Perhaps you have handbooks, manuals and systems you turn to for help. Offer some relevant examples based on your industry. If you work in the medical field, you may turn to textbooks, online research, colleagues or even patient's history to find the right solution. If you work in customer service, you may ask the customer what they need to find the best way to solve the problem. Show the interviewer that you are knowledgeable and equipped to handle these types of scenarios.

"If there's a complicated problem, I'll write out what I think the possible solutions would be, and make a note of what my gut tells me to do. Then, I will weigh those potential solutions against one another and list the complications that may arise as a result of each choice. Also, I am always open to input or suggestions from those with more experience than I and look to my mentors, their experience, and the training resources, as well as potentially talk the problem out with coworkers or my boss."

How would you prefer to be compensated?

"I am currently compensated primarily on a base pay of $60,000 with the opportunity to earn a quarterly bonus based on the company's profits. I would like to be compensated similarly in my next position."

Are you looking for a compensation structure based primarily on salary, commission, or a blend of both? Discuss with the hiring manager your compensation preferences.

"I am currently making a salary with a bonus incentive on a quarterly and annual basis. I would like to continue down that path but am open to exploring other compensation components such as commission, or working on a draw system."

What would you do if a client asked you about a product or service and you were unsure of the answer?

"If I had a client ask me about something that I didn't know enough about, I would find the answer for them before giving a false answer. I am okay with admitting when I don't know something, and I love to learn new things. Of course, I would find the answer quickly by asking the appropriate person or finding it within the company's internal resources."

The interviewer wants to know if you are an independent thinker. Explain that you would take the time to try and figure out the answer, but you are not afraid to ask questions if you need to.

"I am accustomed to having to think on my feet and come up with a creative answer based on the information I have at hand. With that said, I'm not going to tell a client something that is untrue or could potentially create a long-term issue. I'm not afraid of putting myself in a position where I don't know everything or am not the expert. I am happy to get out of my comfort zone to grow, learn, and help a customer. I will not hesitate to involve the appropriate parties, do my research, and work collaboratively to solve the situation."

How would you rate your performance in this interview so far?

"I believe that this interview has been informative, and I am happy with my performance. Is there anything that I can clarify for you from this conversation?"

The interviewer is looking for your honest thoughts on how you feel about your interview performance. Be truthful and transparent, even if you think that the interview could have gone better.If you feel that your performance in the interview is going well: "I believe that this interview has been informative, and I am happy with my performance. Is there anything that I can clarify for you from this conversation?"

"If you feel that your performance in the interview is not going well: "I am not sure if I have been able to portray myself 100% accurately in this interview; although, I am trying my best. If there is anything more I can clarify for you, I would be happy to do so."

How do you motivate others on your team?

"I motivate my fellow team members by coming to work with an exceptional attitude every day. I won't allow anyone's bad mood to let me down. That influence alone has helped many of my coworkers get through their day on a more positive note."

You don't have to be a manager or a team leader to motivate others. Offering a listening ear or providing words of encouragement can make a world of difference to your coworkers. Sometimes, just being a positive influence and showing up consistently can also make a difference. If you have worked in a leadership role, think of ways you helped set clear goals or helped individuals cultivate a new skill. Reflect on your experience and share some ways that you have helped encourage others to keep up the good work!

"I motivate others by complimenting their work, asking them their opinion, and making them feel like a valued part of the team."

What is your long-range career objective?

"While visiting your company website I noticed that you have some leadership opportunities available in a variety of locations. I would love to work my way into a management or leadership role with your organization and would be willing to relocate to do so. I really like what your organization stands for, and I hope to see a current fit, and future growth, here."

Onboarding new employees is a time consuming and costly endeavor, so the interviewer wants to make sure that this role will be a long-term fit for you. Be open with the interviewer about your dreams within this company, on a long-term basis. Share what promotions you hope to eventually receive and discuss what you wish to learn from being a part of their organization. The key to answering this question is to express to the interviewer that you plan to be employed by the company for many years to come.

"That is a great question! I see myself leading a small team of like-minded and passionate individuals who enjoy the work we are accomplishing together. I also see myself working closely with a charity to give back to the community."

How do you manage your time?

"I manage my time by exercising the idea of 'time-blocking.' This process means that I won't incessantly check my email; instead, I will allow myself to return emails in 30-minute time blocks, four times per day. Setting calendar alerts and personal deadlines for myself has also helped a lot."

The interviewer would like to know more about the types of tools you use to stay on task and meet deadlines. Discuss how you prioritize when everything demands your attention at once. Think about the ways you manage your projects and daily tasks.

"Very carefully! I prioritize deadlines and work that needs completion then work backward from there. When necessary, I utilize my resources and team to pitch in and contribute."

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ICF International Interview Questions

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1. This position with ICF International requires strong research skills. What is the first resource you turn to when you need to research a person, business, or topic?
2. At ICF International we seek to hire those who can read between the lines in order to uncover our client's potential needs. Give me an example of how you have successfully done this.
3. In this role with ICF International you will be required to make regular presentations to our clients. How comfortable are you with public speaking, and creating PowerPoint presentations?
4. We have many strong competitors. What makes ICF International stand out, and how could we improve?
5. What do you know about our clients at ICF International and the types of services we offer?
6. We have a very specific personality type that fits well with the strong corporate culture at ICF International. Describe your personality in 3 words.
7. We have a healthy yet competitive culture at ICF International. How do you track your personal successes and metrics? How often do you look at your KPI's?
8. At ICF International we do everything to ensure that our clients are satisfied. What is your client service philosophy?
9. Are you currently interviewing with any of our competitors? Why do you want to work for ICF International over any of our competitors?
10. This position requires a competitive yet collaborative individual. How do you plan to make an impact in your first 90 days with ICF International while setting a strong groundwork of trust with your new team members?
11. When have you had to change a major component of your project due to new information being presented?
12. Tell me about a project you completed recently that was ahead of schedule.
13. What is the most competitive work situation you have experienced? How did you handle it? What was the result?
14. If you could start your career over again, what direction would you take?
15. What type of manager brings out the best in you?
16. How do you handle communicating bad news to a fellow worker or subordinate?
17. How would you describe your relationship with your customers or clients?
18. How do you explain complicated concepts to those who may not understand?
19. Outside of work, what type of creative activities do you like to pursue?
20. Tell me about a time when you took on a new course to study in order to improve your own work performance.
21. Tell me about your most significant work experience that relates to this position.
22. Have you ever broken a confidentiality agreement?
23. Do you prefer to work in a team based position or individually?
24. When do you feel your leadership skills are most effective?
25. How do you evaluate success among your team members?
26. How do you balance life and work?
27. What sources do you look to when you need to solve a complicated problem?
28. How would you prefer to be compensated?
29. What would you do if a client asked you about a product or service and you were unsure of the answer?
30. How would you rate your performance in this interview so far?
31. How do you motivate others on your team?
32. What is your long-range career objective?
33. How do you manage your time?

ICF International Interview Questions

1. This position with ICF International requires strong research skills. What is the first resource you turn to when you need to research a person, business, or topic?

2. At ICF International we seek to hire those who can read between the lines in order to uncover our client's potential needs. Give me an example of how you have successfully done this.

3. In this role with ICF International you will be required to make regular presentations to our clients. How comfortable are you with public speaking, and creating PowerPoint presentations?

4. We have many strong competitors. What makes ICF International stand out, and how could we improve?

5. What do you know about our clients at ICF International and the types of services we offer?

6. We have a very specific personality type that fits well with the strong corporate culture at ICF International. Describe your personality in 3 words.

7. We have a healthy yet competitive culture at ICF International. How do you track your personal successes and metrics? How often do you look at your KPI's?

8. At ICF International we do everything to ensure that our clients are satisfied. What is your client service philosophy?

9. Are you currently interviewing with any of our competitors? Why do you want to work for ICF International over any of our competitors?

10. This position requires a competitive yet collaborative individual. How do you plan to make an impact in your first 90 days with ICF International while setting a strong groundwork of trust with your new team members?

11. When have you had to change a major component of your project due to new information being presented?

12. Tell me about a project you completed recently that was ahead of schedule.

13. What is the most competitive work situation you have experienced? How did you handle it? What was the result?

14. If you could start your career over again, what direction would you take?

15. What type of manager brings out the best in you?

16. How do you handle communicating bad news to a fellow worker or subordinate?

17. How would you describe your relationship with your customers or clients?

18. How do you explain complicated concepts to those who may not understand?

19. Outside of work, what type of creative activities do you like to pursue?

20. Tell me about a time when you took on a new course to study in order to improve your own work performance.

21. Tell me about your most significant work experience that relates to this position.

22. Have you ever broken a confidentiality agreement?

23. Do you prefer to work in a team based position or individually?

24. When do you feel your leadership skills are most effective?

25. How do you evaluate success among your team members?

26. How do you balance life and work?

27. What sources do you look to when you need to solve a complicated problem?

28. How would you prefer to be compensated?

29. What would you do if a client asked you about a product or service and you were unsure of the answer?

30. How would you rate your performance in this interview so far?

31. How do you motivate others on your team?

32. What is your long-range career objective?

33. How do you manage your time?