Question 1 of 33

What steps do you take to solve a problem?

Professional Answers Preview

Start off by telling the interviewer that once you recognize a problem, you like to analyze the problem and all possible solutions. Next, share that you pick your best solution, and implement it. Finally, be sure to mention that you like to take note of the outcome of your choice because this helps you continually learn to ensure you keep making good choices in the future.

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User-Submitted Answers

1.

With an open mind and good grasp of what the problem is, figure out what to do to solve, make a strategy, consider the results.

2.

Try to help them as best I can, if I cant meet their needs, then find someone else(manager)to help.

3.

Look at problem as a whole... Break it down into do-sble increments. EX... Have to pay rent. I get a job... Create budget, save a little money each week. Starting big and bringing in the focus helps to create goals and plausible steps.

4.

I investigate to see what the problem is, then I try to figure out a workable solution, if all else fails I find someone with more experience to help me.

5.

First of all, try to solve it by myself based on my experience and knowledge also listening to customer. If I can`t solve it alone ask my Colleague who has more experience.

6.

I try and get all the facts and map out a plan to create the best possible outcome that leaves most all the people satisfied.

7.

Assess the situation then take the knowledge that has been provided to me get problem solved.

8.

Try to help them as best I can, if I cant meet their needs, then find someone else(manager)to help.

9.

First I try to identify what the actual problem is. Then I come up with several solutions and weigh the pros and cons of each one in terms of the importance of the problem, cost, time, and resources.

10.

I will thoroughly listen to what the problem is and assist them in any way possible.

11.

Get the facts and come up with the best solution for situation.

12.

I try to help as best as I can to my knowledge. If I can not help than I will call a manager or a coworker that is more enlightened in that field.

13.

Determine as many details as possible first. Then determine the desired outcome, then attack each aspect with a clear decisive plan to achieve the end result.

14.

I take the problem apart and look at it from all different sides.

15.

I analyze it and think of the solutions that will work best for the problem and then act it out.

16.

I like working with customer, and have a background experience.

17.

I want to make sure I understand the root of the problem. From there I can make the necessary decisions to solve it appropriately.

18.

See if I can resolve the problem myself and if not I would call a manager.

19.

I try and figure out a solution and take steps to work it out.

20.

First make sure I understand exactly what the problem is, then I form a strategy and solution consistent with sound judgment and company policy.

21.

First I examine the problem and how to apply the best solution, then I find the resources and the people I need to get it done right.

22.

Try to find what caused the problem then try to fix it.

23.

First find out the situation, then take the initiative to solve the problem if I was not able to solve the problem I then ask a manager to take of the situation.

24.

First I investigate to see what the problem is, and whats the cause and put a plan into to action as to how to resolve the problem and take necessary help if I need to.

25.

First verify the problem and make sure what is the problem exactly by asking 5 w question. Second gathering the information from reliable resources and if necessary team up with experienced person . Make a time line and start to plan to solve the problem. Take action . Monitor the process of the tasking . Adjusting . Report to my manager and finish the tasks and make sure that next time we would not have the same problem.

26.

First of see what is the problem, then reason of problems, get information from different sources . Make decision and check it should be fallow up.

27.

I first identify the problem to be solved. Then I plan the different possible, workable solutions. Then I move forward with the plan, which may be finding someone who has more answers than I do.

28.

Look at the problem as a whole, prioritize and work towards solution.

29.

Find out all the facts, and begin to solve the problem by working closely with the person, or people I work with.

30.

I identify, get the facts, develop the solutions that most all people are satisfied with and with the best outcome.

31.

Take a few moments to assess what the problem is. Then prioritize and take the necessary steps to solve the problem.

32.

I get all my facts and work on a plan to resolve it.

33.

First thing is to prioritize. Take the necessary steps to solve the problem.

34.

Problem occurs at job get the facts and do best to solve it.

35.

I empathize and listen to the customer carefully to understand the issues, I take action to resolve issues, and involve others when the issue is beyond my authority.

36.

First listen, troubleshoot, solve then execute a solution in a timely manor.

37.

Listen, assess the situation, and the problem solve.

38.

Assess involve in to the situation, finding the way to get solve the problem or seeking help .

39.

I listen to all sides, assess the information provided, then decide what to do.

40.

I am a good worker, detail with information, work to please customers.

41.

Find the problem, address it, and then take the step to resolve it.

42.

Find out what the problem is and then do my best to solve it.

43.

Asses the situation then take the knowledge that has been provided to me to get the problem solved.

44.

I first think things through before I act, I look at all the facts and then I make a decision no rash decision has ever come with a positive outcome.

45.

Ask questions and seek for help/ assistance if necessary.

46.

I identify the problem. Through a process of prioritizing, research, and any necessary advice-seeking, I embrace an entrepreneurial spirit in executing a solution.

47.

I prioritize. Seek council from an experienced team member.

48.

Gather info, look at options for solutions, ask for help, stay calm.

49.

My steps are to find out the background of the problem, figure out different was I can deal with it or solve it and then do so.

50.

Assess the problem look at all angels and steps to find the best solution and then proceed to solving my problem.

51.

I take time to organize the problem then solve it in the order of importance.

52.

I ananlize the promblem then piroritise into step and solve the problem .

53.

Listen to the customers problem, try my best to help them solve it and if I cant get someone who can or a manager that can.

54.

Study the problem out, adapt to the problem and find a solution to solve it.

55.

I consider all details, angles and possible solutions of the problem. I then process that information and the possible outcomes or solutions, and then determine what the best avenue is for solving the problem. If it is a problem that I cannot solve on my own, I turn to a team member or a supervisor for their help and/or input.

56.

First, analyze the situation. Then, come up with different solutions. Finally, pick the best solution to solve the problem.

57.

1st - identify the problem, sometimes what we perceive as a problem is really just a symptom of the actual problem.
2nd - once the problem is clearly identified, develop a plan
3rd - implement the plan
4th - evaluate the results and figure out of the plan worked or if it needs to be adjusted.

58.

I would do more research on what your looking for in an employee and better myself in order to fit those qualifications.

59.

The first thing I do is analyze the problem. Try to understand how the problem accord. Then I come up with a solution that can relieve the problem.

60.

Analyze the problem. Develop several solutions, seek assistance if needed. Work each solution to determine the best end result.

61.

I listen actively to the situation that causes the problem then do my very best to solve it.

62.

Stay calm, review the issue and review the best way to solve the problem.

63.

Examine the problem, evaluate the problem, and solve the problem.

64.

Try to find best solution.

65.

Listen, observe, and seek help and try to come up with more then one solution.

66.

Understanding the problem, devising a plan, carrying out the plan, looking back.

67.

Thoroughly listen to the problem is and then assist them in any way possible.

68.

I first go through the solutions we have set in place. I am the type of person thats not afraid to ask for help but I will work until we have as soultion.

69.

Think process problem solve.

70.

Find out what the situation is. Take the necessary action required to resolve the situation.

71.

Analyze the situations refine solution, create results.

72.

1) ask questions 2) come up with a couple different solutions depending on characteristics of person you are dealing with.

73.

First, I stop to hear a problem and define the problem, then I began organizing developing the steps to solve it.

74.

First, I hear the problem out and then think of several ideas for a solution. I would then think of the outcome of each idea and choose the best idea to solve that problem.

75.

Listen, think, then resolve.

76.

Analyse the problem and find the best solution, I don't think there is a problem without solution if attended properly.

77.

I try to draw from past experiences. So as a cashier if it's a product that won't ring, I would make sure it's not the equipment or a problem with the merchandise sku, if and only if I couldn't figure it out I would call for help so the customer would not continue to be inconvenienced.

78.

Identify, and analyse the problem. Try to find what are the best solutions and counsel for advise if necessary choose the best.

79.

First find out what the problem is, then if I can't solve it I try to find someone or something that will solve the problem.

80.

Analyze the situation, then eliminate the components. Then once you find the problem, then what is the best solution and least costly way to fixing it.

81.

First I try to identify what the cause of the problem. Is it a failure of material or wear? What is the material? Does it need a part replaced or the whole mechanism? Then I assemble the tools and supplies I anticipate needing, making sure to familiarize myself with their use. Then I start the project.

82.

I listen to the facts, make notes, make sure that I have a clear understanding of the issue, then proceed to handle whatever I can that is within my power. If I am not able to resolve, I reach out to the appropriate parties for their assistance and follow up periodically until I have their response and handle accordingly based upon their instruction.

83.

First find out the customers problem in full detail. Then find many solutions to solve the issues.

84.

Having a positive attitude and willing to learn.

85.

When theres a problem I try to figure out what the problem is then think of solutions to the problem and use the best solution to actually solve the problem.

86.

You have to address the problem and then come up with a solution.

87.

To solve a problem you must first decide what the cause is then you can begin to resolve it.

88.

I first seek the facts of the situation, involve whoever knows about the situation, identify the root causes, and evaluate objective solutions and alternatives.

89.

First I would get all the information I need to decide what the problem stems from from there I would figure how to solve it.

90.

Look at it from as many angles as I can, come up with a good solution by thinking of the outcomes of any solution I can think of. For example: If I move this item or shelf over here to the left, will it be in the way later? Will it cause safety issues? If not, then I move the display, safely, to the new spot. If it is a customer problem and I have tried all known avenues to fix the problem, myself, I seek the help of a supervisor.

91.

I thoroughly go through the problem then list the possible solutions and then look for them.

92.

Analyze the issue, think of potential solutions, and select a solution after considering the pros and cons of each one,

93.

Listen or observe, ask questions to clairify. Then use my knowledge, training and resources to provide a solution. If I cannot find someone who can.

94.

The first step is to make sure I understand the issue. Depending on the situation, I would try to think of the best way to solve, and if appropriate ask others for input.

95.

I assess the situation and from there, develop a plan on how to efficiently solve the problem.

96.

Analyse what is hte problem, and then look at possible solutions, and then acgt on the most efficent and effective way to corect the problem.

97.

I listen to the problem, consider my options, and then go through the appropriate steps or channels to work it out as best as I can.

98.

I remind myself to stay calm, then figure out the situation, and then try to solve it.

99.

Focus on the problem understanding the problem and finding the best solution to fix the problem.

100.

Try and help out to make things better. If it is nothing I can do take it to a supervisor.

101.

Remember that customer service is everything. Ask if I can help first. Listen to the customers issue. If I know what I can do to resolve the problem, then take those steps. If I don't have the answer then think of who I can go to in order to get the answer. Follow through until the customer is completely satisfied. Remembering that customer service is everyone's problem and without the customers we don't have a business.

102.

Listen, look at the fact and maybe the conditions surrounding what created the problems. Listen to both side of the argument.

103.

Identify the problem; analyze the problem to ascertain the best solution; solve the problem.

104.

First I jot down the problem. Next do some research. I may speak to others, look at past work or do some online research. I'll then jot down some ideas. I'll look them over and see what solution is best or I may combine some. Then I will create a mockup and submit that usually it's in a meeting setting and people will give me their feedback. I'll take notes on that and finalize the product.

105.

I analyze the situation to determine the best way to solve it. If I can't figure it out I would ask my coworkers or supervisor for advice.

106.

Always write a plus and negative list and go from there.

107.

Think it through before reacting, if I am unable to come up with a solution, ask for assistance.

108.

I would first recognize the problem, address the situation, and then find for ways to solve the problem.

109.

Identify it then consider all posible solutions go with best one.

110.

Analyse the problem and come up with a solution.