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Home Depot Interview Questions and Answers
Question
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How well do you handle customer complaints?
User Submitted Interview Answers
1.
Efficiently I listen to the customer and asure them I will do everything I can to take care of the problem.If not,then I get help (manager)to satisfy customer.
2.
I am a customer too. I want to know what the problem is and get it resolved quickly. I love it when the unhappy customer leaves with a smile and a handshake.
3.
I happily bring on customer complaints, gives me a chance to improve the store.
4.
I always tried my best to handle customer complaints with a smile and a lot of understanding.
5.
Do the best to resolve the customers issues myself and if I cant I would call a manager for assistance.
6.
I handle customers complaint very well, by listening to them and try find solution of the problem.
7.
I welcome customer complaints as a learning experience.
8.
I use them to benefit me in areas I need to improve on I apoligize for the error commited and do whatever it takes to fix it and promise it wont happen again.
9.
I handle them very well, I take the time to listen to their complaint thoroughly and assist them in any way possible.
10.
I actually welcome customer complaints because it is a way for me to help the customer come up with a solution. Also it is great for the customer to know that I am listening and willing to help as best as I can.