MockQuestions

Hancock Bank Mock Interview

To help you prepare for a Hancock Bank job interview, here are 27 interview questions and answer examples.

Hancock Bank was updated by on November 18th, 2020. Learn more here.

Question 1 of 27

At Hancock Bank, we expect our advisors to be available to speak with clients in person, over the phone and through email. What are your experiences in working with clients through different communication methods?

Customer interaction is the name of the game at Hancock Bank as they rely on excellent customer to service to retain and grow their client base in a cutthroat market. For this question, your interviewer is looking to get a sense of how you use your communication skills to your advantage in your work and how those skills will benefit Hancock Bank. As you answer and talk about your experiences in communication methods, try to show that you thrive on client interactions and have the ability to be both persuasive and trusted with those interactions.

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27 Hancock Bank Interview Questions & Answers

Below is a list of our Hancock Bank interview questions. Click on any interview question to view our answer advice and answer examples. You may view six answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.

  • 1. At Hancock Bank, we expect our advisors to be available to speak with clients in person, over the phone and through email. What are your experiences in working with clients through different communication methods?

  • 2. How do you define success?

  • 3. Take a couple of minutes to sell this notepad to me.

  • 4. How do you respond to problems that require a quick solution?

  • 5. What are one or two of the aspects that you think you would love about our Teller job at Hancock Bank?

  • 6. Discuss a time that you worked a client through a difficult financial situation. What were the keys to making it a success for the client?

  • 7. In your mind, why is it important that Hancock Bank focuses on customer service?

  • 8. If working here at Hancock Bank in this role and you found a more efficient way of handling a job duty or process, what steps would you take in order to ensure that your idea was heard?

  • 9. At Hancock Bank, our Personal Bankers work with clients from all different walks of life. How do you handle working with many different personalities throughout the day?

  • 10. On the finance side of Hancock Bank, we expect our representatives to be ingrained in our sales focused culture. If hired for this role, how would you learn and embrace our sales process?

  • 11. In your own personal life, what banking products do you use and what benefits do you see in using them?

  • 12. What is the greatest challenge you have faced in your career so far? How did you overcome it?

  • 13. Describe a difficult problem and how you approached it.

  • 14. What interests you about this position?

  • 15. At Hancock Bank, we value diversity in our customer base and on our team. How do you work effectively with people from different backgrounds ?

  • 16. What is one unique skill that you will bring to our loan processing team here at Hancock Bank?

  • 17. What are your thoughts on working in a position here at Hancock Bank that had a lot of routine tasks each day?

  • 18. Where do you see yourself in five years?

  • 19. If a customer at Hancock Bank had increased savings as their main personal financial goal, what steps would you take with them to get them started down the right path?

  • 20. Tell me about your favorite manager. What did you enjoy most about working with them?

  • 21. What would you do if you saw a colleague breaking company policy? What if they were stealing something as little as $5?

  • 22. Customer service is the name of our game at Hancock Bank. If hired for this role, how would you be able to provide the best customer service possible to our clients?

  • 23. Suppose you were on the job here at Hancock Bank and a customer came in to complain about a fee charged for an overdrawn account. How would you handle the situation with that customer?

  • 24. Tell me about a time when you showed integrity in your work.

  • 25. Do you have any experience or knowledge in detecting counterfeit cash or checks?

  • 26. What do you know about our services here at Hancock Bank and why do you feel we'd be a great place to work?

  • 27. If hired for this role with Hancock Bank, how would you handle a large workload of clients working through a mortgage process?