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GumGum Interview

28 Questions and Answers by
| Ryan has over 10 years of experience interviewing
candidates in the healthcare, public service, and private manufacturing/distribution industries.

Question 1 of 28

What SDLC models are you familiar in working with?

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GumGum Interview Questions


  1. What SDLC models are you familiar in working with?
    • As a software engineer, you are very familiar with the software development life cycle. For this question, your interviewer is looking to hear what models you have worked on in the past. While there isn't necessarily a right or wrong answer to this question, try to show your flexibility to working with different SDLC models by bringing up your past experiences. Then, show you have knowledge of different models like the waterfall model or agile model. It is also a good idea to use this question as an opportunity for you to learn more about GumGum by asking your interviewer which model they work off of.

      Ryan's Answer #1

      "During my training in software engineering and in my early career, the waterfall model was the standard. In this model, each phase of the development process happens in a set order and projects using this model are easily managed. But over time, as the development projects that I have led have become more complicated and intricate, I have implemented the spiral model. This model has allowed the ability of end users to give feedback early on and often during development and helps to build a more customized product to our customers."

      Ryan's Answer #2

      "In my current position with XYZ Company, my department utilizes the agile model in development life cycle. Since our products are so tailored to the needs of our customers, we get a working product very early on in the process and then I work hand in hand with customers to fine tune the software moving forward. It is a very effective model that has built a great reputation for our software among customers. I also have familiarity working with the iterative model and it has similar advantages to the agile model. If I were hired here at GumGum, can you expand on what models you use here in your software development life cycle?"


  1. Do you have experience working with different CASE tools? If so, what do you have experience with?
    • The world of software engineering has greatly benefited from advancements in computer aided software engineering tools. Because GumGum is at the forefront of the industry, your interviewer will be looking to hear which tools you have experience with. Make sure not to concern yourself with providing a correct answer here, but rather focus on your flexibility to learn new aides when needed while explaining what you have experience with.

      Ryan's Answer #1

      "In my current role, I regularly utilize both diagramming and web development tools. The diagram tools assist our software projects by outlining the system data and components in a graphical form for us and this saves us a great amount of time while also being very reliable. The web development tools greatly help me visualize site changes that I am making because I don't have a deep background in web development. If hired for this position, I'd look forward to learning other CASE tools for prototyping, quality assurance and maintenance."

      Ryan's Answer #2

      "During my career and in my experience with CASE tools, most of my experience is in the lower CASE elements that focus on coding and testing the software after initial development. CASE tools have certainly made life as a software engineer more efficient and effective and I'd look forward to learn any new CASE tools if hired for this position here at GumGum."


  1. Here at GumGum, we strive for continuous delivery and continuous deployment with our software. Are you familiar with these processes in your current work?
    • In the industries that GumGum works in, updates to software are vital to end users for them to stay at the forefront of their business. To ensure that updates happen as quick and smoothly as possible, GumGum utilizes continuous delivery and continuous deployment for their customers. For this question, talk about what you know about these processes as a software architect, why they are important and what experience you have with them.

      Ryan's Answer #1

      "In my current role, we utilize a 100% continuous deployment process with our end users when we role out new changes to existing software. We use automated testing in our process to validate that code changes are correct and able to be deployed without issue. Once validated, changes are automatically rolled out to our end users. Having once utilized a continuous delivery system, I am very appreciative of working in an environment utilizing continuous deployment as it negates any need for human intervention in the roll out."

      Ryan's Answer #2

      "In my current position, we've slowly grown from a continuous integration process to a continuous delivery process. I love the automated testing process when we are looking at rolling out new changes to existing software and my role as the architect for our projects puts me in the drivers seat for sending out these changes. If hired for this role here at GumGum, I'd be very intrigued at learning and working with continuous deployment practices as well."


  1. What do you feel are the primary features and benefits of the Java programming language?
    • As a company that utilizes Java, GumGum and your interviewer want to make sure that you have an understanding of the Java programming language and they do so by asking this question. Obviously a language packed with unique features, talk about the features that you can speak the most knowledgeably about and tie your direct experience to.

      Ryan's Answer

      "When I started working with Java three years ago, the first huge benefit was the fact that the Java syntax was based on C++. At that time, I had a great working knowledge of C++ and my transition to Java was absolutely seamless. The other amazing feature that I've come to appreciate with Java is how robust the memory management is in exception handling and automatic garbage collection."


  1. If hired for this position at GumGum, what leadership skills would you bring to our team?
    • While this position at GumGum may not hold the title of manager, supervisor or director, the organization firmly believes that employees that demonstrate key leadership qualities are better set for future career success. Aside from that, leadership skills help you work better as part of a larger team and with potential customers as well. Prior to your interview, think about one or two leadership qualities that you possess and talk in detail about how you've exemplified those qualities in the past.

      Ryan's Answer #1

      "I would say that my credibility is my best leadership skill. My openness and honesty suits me well when working among a team of individuals and this helps them gain trust in following my lead when working on projects. Another skill I would bring here to GumGum would be my ability to lead by example. I'm not afraid to take a risk in seeking innovation and I've been commended for this trait many times by my current manager."

      Ryan's Answer #2

      "If you were to offer this position to me, you'd quickly find that my positive attitude is an inspiration to those that I work closely with. In my current job, we work under the constant stress of tight deadlines and my positivity can be infectious to help others maintain their focus when negativity can easily take over in most situations. I would say that my other strong suit as a natural leader is my ability to be fluid on a day to day basis. Sometimes our world can be monotonous and when change comes, most resist that change. For me, change is a chance to break the current mold and grow as an employee."


  1. Do you have experience working with data in a cloud computing environment?
    • Over recent years, more and more companies are converting to cloud based computing services because the conversion allows them to save money and have better auditing trails. As a prospective data engineer with GumGum, your interviewer will be looking to hear that you are at least familiar with the concepts of working with cloud based data. Talk in details about the experiences you have while keeping your mind open to working with more in the future if hired with GumGum.

      Ryan's Answer

      "My current organization has been using Apprenda, a PaaS, that allows us to develop, test and maintain our software projects. I also have experience mining and converting data off of public, community and private cloud networks. If hired here at GumGum, I think I would bring a wealth of cloud based experience to the data engineering team."


  1. Tell me about the most interesting project you have worked on this year and the biggest thing you learned from it.
    • Discuss with the interviewer one of your recent projects that particularly piqued your interest. Did it stretch you professionally? What was the biggest takeaway for you from that particular project?

      Ryan's Answer #1

      "In my previous role we were working on a variety of projects with fingerprint recognition software. One of the most interesting projects was a fingerprint-based ATM system. It was a test project for a large banking institution. In addition to learning a great deal about fingerprint recognition, I was also able to learn a lot about the critical relationship between software and security."

      Ryan's Answer #2

      "I find the majority of the projects that I have been working on this past year to be very interesting. If I had to choose one, I would choose to work on the Uber app. Since I am still in my internship, I didn't have any major contributions; however, I learned a lot about on-demand apps and building a friendly user interface."


  1. Do you consider yourself stronger in C++, C#, Java, or Python?
    • Before your interview, do some research to understand what tech stack GumGum uses so you can best prepare and highlight your expertise. If you aren't as strong in one of the skills you feel is necessary, be sure to explain how you've used it and how you are growing your knowledge to become better. Be sure to be honest in your answer, as the company will likely test your strengths.

      Ryan's Answer #1

      "In my last company, we had a bit of an outdated tech stack and used C# and .NET. I found myself fully immersed in those technologies, but had a strong desire to learn more and become more familiar with modern technologies and how I can apply that in my career. That's what has me so interested in this role. Over the last year, I've taken courses in Java and C++, which I noticed you prefer. I've become proficient in the skills and in side projects, applied my increasingly strong knowledge. I'm probably strongest professionally in C# as that has been where my experience lies, but my passion and dedication is on the Java and C++ side, as I feel that's the more modern alternative. I'm excited about the possibility of applying that knowledge in a role at GumGum."

      Ryan's Answer #2

      "I am motivated and excited about this new opportunity because it will challenge me to grow in my (X) skills. I love soccer and enjoy spending time with my teammates. I am interested in continuing my education by studying (Y) to further my career."


  1. How do you feel artificial intelligence could further our business here at GumGum?
    • As an AI engineering expert, you know that AI is now being utilized across many businesses and industries with great success. For this question, your interviewer is expecting that you have done your homework on GumGum and hopefully can be an outside the box thinker in coming up with new and creative solutions for their customers. Be sure that you do your research on the software systems that GumGum produces and think of creative ways that you can help benefit them.

      Ryan's Answer #1

      "Where I see artificial intelligence greatly impacting social media more in the future is through marketing and support from advertisers. In my current role, I've designed AI to spot popular search trends on our platform and this has enabled our sponsors to create creative and focused marketing campaigns to our users. If hired here at GumGum, I would love to continue this focus on AI seeking out popular trends with users."

      Ryan's Answer #2

      "As you can see from my resume, I have vast amounts of experience in the financial and banking industries and I think this experience would transition nicely to a role here at GumGum. As you are probably seeing with your software here for the industry, the need to reach customers that are banking electronically is a very high need. The days of stopping by the corner bank are now a thing of the past. If hired for this role, I would love to help design chat bots and robotic help for customers. I have a vast amount of experience in designing and training chat bots in the industry and would love the bring that experience here."


  1. In your opinion, what has been the biggest advancement in technology this past year?
    • Display to the interviewer that you have an invested interest in the technology industry by discussing your thoughts on recent advancements. Be sure to include how you stay up to date on industry changes and new technology.

      Ryan's Answer #1

      "There have been so many great advancements in technology this year. Recently, I was reading an article by MIT Technology Review and was amazed at the incredible advancements this year. The one that stood out most to me was the autopilot software update released by Tesla this year. We truly will have the software for vehicles to be controlled by tech rather than humans."

      Ryan's Answer #2

      "The most impressive advancement in technology, in my opinion, is the continued advancement of mobile integration. Tech connects most of the modern world, and we can do absolutely everything from our phones these days."


  1. GumGum embraces an Agile environment. Explain your experience in Agile methodologies and why you think it is important.
    • The interviewer would like to understand the depth of your knowledge in Agile. The interviewer would also like to know if you work well with team collaboration, are responsive to stakeholder needs, and can work well with team defined milestones. Give a specific example of your experience.

      Ryan's Answer #1

      "The majority of my experience has been in an Agile environment. For ten years I have been personally responsible for leading agile teams, and I have helped define team goals and milestones. This approach is important to me as I see how Agile methodology helps employees deliver better products in less time. In my current role, team productivity increased by 34% once we introduced an Agile environment, and our on-time project rate skyrocketed another 18%."

      Ryan's Answer #2

      "I especially want to work for GumGum because I have friends who have worked here before with really positive feedback on their experiences. I am looking for a positive work environment where I can stay for a long time to come."


  1. Do you have any unique skills or past work experiences that we can't see on your resume that would benefit the team here at GumGum?
    • This question is providing you the opportunity to potentially set yourself apart from your competition for this position. To do just that, it will be important for you to make sure that the unique skill or experience that you discuss matches with a critical need for GumGum and the position that you are interviewing for. Whether you talk about a unique skill or experience, your research on this job will prove vital in your ability to make sure that it impresses your interviewer.

      Ryan's Answer

      "In my current role as a data engineer, I have gotten the opportunity over the last five years to work with clients in many industries. One of the industries that I've worked most closely with has been the private insurance industry. This experience and my gaining of insider knowledge in the insurance industry would benefit me greatly if brought aboard the team here at GumGum."


  1. If hired here at GumGum, what do you feel would be the biggest hurdle for you to overcome from the start?
    • The key to answering this question with confidence starts with understanding that you are interviewing with GumGum because your interviewer feels that you are a strong candidate for this position. What your interviewer is focusing on with this question is how they could be of most help to you if hired for the job. So, take the time prior to your interview to think about an aspect of the position that would be the most difficult for you to overcome to be up and running at full speed and then take time to explain how you would plan to overcome that hurdle if hired. This structured answer will tell your interviewer that you have put thought to your potential shortcoming with a plan of action.

      Ryan's Answer #1

      "As you can see from my resume, I don't have any direct working experience with the financial industry and I would see that as my largest learning opportunity if offered this position. Like I did with my current job in the healthcare industry, I would take the time to learn the basics of the industry that would help me design the most intuitive user interfaces in the products here at GumGum."

      Ryan's Answer #2

      "Being a team player by nature, I've always considered my first challenge at any new company to be the task of getting to know my colleagues, their work preferences and their work styles. In the same breath, I want them to know who I am and how I best work as part of a team with them. To accomplish this, I would take the initiative to set one on one meetings with individuals that I didn't get to touch base with during my orientation process to get to know them better."


  1. Discuss a couple of software sales techniques. Which sales technique do you think is most effective for GumGum, and why?
    • The interviewer would like to see that you have researched GumGum, putting some thought into the most significant selling features of their products and services. When it comes to software sales closing techniques, you could:

      - Offer a short trial for free
      - Have a great email marketing campaign showing off the features of your software
      - Give product or software demos, but keep the short
      - Sell pre-paid annual memberships

      Perhaps you have some ideas of your own! Discuss which selling options you think would be the best fit for what GumGum is offering. Be ready to support your answer with facts.

      Ryan's Answer #1

      "I recently read that free trial offers can increase conversions by up to 25% and, because, GumGum has a straightforward product, I believe it would be very effective to allow people to try it for free for 14 days. The prospective customer would quickly see that it's simple to navigate and incredibly helpful."

      Ryan's Answer #2

      "Since there are so many customizable features that come with your product, I feel that the best sales technique would be a free 30-minute demo, followed up with a short trial period. I think it would be important for prospective customers to see the product in action, and how it would work for them, specifically."


  1. What experience do you have in the different types of software maintenance?
    • As a reputable company, GumGum takes their software maintenance processes seriously and your interviewer is looking to hear that you are familiar with the four different types of software maintenance. Talk to your interviewer about any work you have done in the past with corrective, adaptive, perfective and/or preventative software maintenance. Use specific examples and make sure that your interviewer walks away from your conversation knowing that you understand the importance of proper system maintenance.

      Ryan's Answer #1

      "Being familiar with all four types of software maintenance, my most used method of maintenance in my current role is corrective. Based on bug reports from end users, I work through coding and logic issues to resolve issues in a timely and effective manner. In the maintenance I perform, I never hesitate to pick up the phone and contact customers to hear first hand about what they are experiencing. By doing this, they feel like they are an important part of the process and it reflects well on me and my organization."

      Ryan's Answer #2

      "In my current role, I'd definitely say that a majority of the maintenance work that I do is adaptive maintenance. Working in banking software that is used around the globe, I help perform system maintenance for changes in currency on a pretty regular basis. This work requires research and talking with end users to help adapt the programs for their use. If hired here at GumGum, I also have experience performing perfective, preventative and corrective maintenance on software as well."


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